Trova voli economici da Nashville per Milano

Punti positivi: "The crew was very professional and polite, my flight attended (blond lady) was very pleasant and very professional. She should be promoter to teach others how to be professional without kiss passenger's a*s."
Punti negativi: "Could be better if the check in line employee were be able to sell one way ticket to Boston at 13:20hr , instead I had to purchased round trip just to get at my destination at planned time. Also I had to pay 30 dollars to go get the next flight at 18:59hrs , which was extremely inconvenient."

Punti positivi: "Crew were great, loved having spare seats....Just a very welcoming flight."
Punti negativi: "My screen on the Nashville to LA wouldn't let me watch the movie I wanted too but everything else was great. Glad they were there to get me home to Australia when other airlines weren't!"

Punti positivi: "The snacks and water were great. Smooth flight."
Punti negativi: "Nothing."

Punti positivi: "Funny. Kind. attentive."

Punti positivi: "Easy boarding, our connecting flight was at the same gate!"
Punti negativi: "Would always love more room in comfort class."

Punti positivi: "The crew was great and the free entertainment was great"
Punti negativi: "Bring back pillows and blankets especially on red eyes out of Anchorage"

Punti positivi: "The crew was pleasant and helpful."
Punti negativi: "The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL."

Punti negativi: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."

Punti positivi: "Great staff."
Punti negativi: "They lost my bags in Amsterdam."

Punti negativi: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Punti negativi: "No in flight entertainment behind the seat"

Punti negativi: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."

Punti positivi: "Helpful"

Punti positivi: "Getting to my destination."
Punti negativi: "Leg room, more room for carry on bags, coats, etc."

Punti positivi: "Boarding time, and timely departure"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "Flight Delayed > Pilot on Connecting Flight"

Punti positivi: "There was no flight booked by Kayak although I paid for my trip. I’ve addressed this 3 times & still have yet to receive a call from customer Service."
Punti negativi: "Poor service"

Punti positivi: "-Timeliness -Friendly staff especially considering the ill reputation of Delta flight attendants in domestic flights within the USA."
Punti negativi: "-Boarding by zone wasn't carried out. Everybody, other than first/business class, stood in one long line for over an hour. -Quality of food should be improved. Please stop serving starchy wraps. And let the hot tea be hot, not lukewarm. - Please no popsicles for adult passengers. Please serve ice cream in cups."

Punti positivi: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Punti negativi: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."

Punti positivi: "Friendly crew."
Punti negativi: "Flight was fine."

Punti negativi: "I couldn’t sleep in a chair... wish I could"

Punti negativi: "Really rough landing"

Punti positivi: "Newer plane. Friendly crew. Landed safely and on time."

Punti positivi: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Punti negativi: "WiFi didn't work for me at first."

Punti negativi: "Gas fume on the back seats are horrible"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti negativi: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "The plane had mechanical so we had a long delay. No fun"

Punti positivi: "Smooth flight, on-tome departure"
Punti negativi: "Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "It’s was super smooth! Fast service and great customer service."
Punti negativi: "The intercom was a little messed up."

Punti positivi: "Nothing"
Punti negativi: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."

Punti positivi: "I got to fly where I needed to go."
Punti negativi: "The vents above my entire row of seats did not work, meaning there was never any air coming out even when they were fully open. This made for a long, hot, claustrophobic ride. The flight attendants seemed first disbelieving and later unconcerned that no air came out of our vents. I doubt they even reported them as broken after the flight. Delta's new boarding process is absolute chaos. More than half the plane had no seats assigned until 20 minutes before boarding, and the seats were displayed on a screen a good 25 feet away from the gate, meaning people had to constantly walk back and forth between the doorway and the screen. The gate agents were clearly overwhelmed. If this is how Delta is organized now, I won't be flying on them again."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."

Punti positivi: "Seating and boarding were fine. That process was relatively quick/straightforward"
Punti negativi: "I have never had an on time Delta flight, and hopefully, it will happen one day"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti negativi: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."

Punti positivi: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Punti negativi: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."

Punti positivi: "see aqbove"
Punti negativi: "see above"

Punti negativi: "Delta's entertainment app does not work with Kindle Fire"

Punti positivi: "Staff pretty friendly. Plane clean. Ran on time. Good communication. Even though shorter flight, had movie entertainment option. Before flight we had a flat tire so missed our flight. Agent extremely helpful getting us on another flight."

Punti negativi: "Ottimo"

Punti positivi: "It was good"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "The seats were very comfortable"
Punti negativi: "The entertainment"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "More leg room"
Punti negativi: "Leg room and bigger seats"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was very professional and pleasant. The food was tasty for airplane food."
Punti negativi: "The seats were not that comfortable."

Punti positivi: "Very fast and cheap flight."
Punti negativi: "Seats were extremely uncomfortable. Boarding was very chaotic."

Punti positivi: "Food was good & they served a full meal!"
Punti negativi: "Crew appeared annoyed with everyone. No entertainment provided."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Outstanding service from the flight crew. The food was even good. The flight crew comes around constantly with drinks, food, and just extras and we were seated in economy. Plus, they acted like they were so happy to be able to serve us. What a great trip. Love Lufthansa!"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."

Punti positivi: "Very satisfied"

Punti positivi: "The flight was nice and the people were friendly and good"
Punti negativi: "My stroller’s leg got broken and I did report"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "The airplane too small the seat too tight"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "comfortable seats"
Punti negativi: "Food was small portion, roll was chilled, not warmed up. There was NO snack in the middle of the flight, breakfast was very unhealthy, all sweets!!!"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Punti negativi: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Punti positivi: "I can say with confidence; there was nothing that was good. Wait, the bathrooms were nice."
Punti negativi: "The food was horrible, the staff was rude, my flight was delayed 4 and a half hours, the plane was so hot I felt like I was going to pass out, the seats are way too small and too close to each other."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Friendly crew. Flight left on time"

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "Staff is super friendly and works hard to accommodate your needs. This flight also so happened to be empty so I got to lay down and nap haha."
Punti negativi: "Nothing. Everything is great. I'm just writing these words so my review hits 50 characters."

Punti positivi: "The Staff"
Punti negativi: "Nothing"

Punti positivi: "Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight."
Punti negativi: "Nothng"

Punti positivi: "The crew was friendly and respectful"
Punti negativi: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"

Punti negativi: "The touch screen did not work properly"

Punti positivi: "This Transavia Airlines is not good at all."
Punti negativi: "Many things cheaper does mean better."

Punti positivi: "Boarding was efficient and the crew were nice."
Punti negativi: "the seating is horrible. it was the tightest seating I've ever experienced."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Confort and kindness"
Punti negativi: "It was too cold"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Punti negativi: "Flight was delayed, had to run to my next connection flight."

Punti negativi: "Flight got cancelled"

Punti positivi: "The aircraft"
Punti negativi: "No overbooking next time!"

Punti positivi: "Great crew, comfortable seating with enough leg room."
Punti negativi: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Punti negativi: "Troppo ritardo"

Punti negativi: "They left my bag off the plane. Ridiculous."

Punti positivi: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti positivi: "Nice aircraft"
Punti negativi: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Punti positivi: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Punti negativi: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti positivi: "Friendly staff"
Punti negativi: "Security check at gate; No priority"

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Best airline in the business quick efficient and outstanding service What else can you say"

Punti positivi: "We got to Amsterdam on time"
Punti negativi: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Punti positivi: "Overall booking and airport was ok. Food was also actually quite good."
Punti negativi: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Punti negativi: "Our lougage did not arrive"

Punti positivi: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Punti negativi: "Except for the man next to me - great!"

Punti positivi: "Staff very pleasant"
Punti negativi: "Evening snack was not the greatest breakfast was pretty food"

Punti positivi: "Great service"

Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."

Punti positivi: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Punti negativi: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Punti positivi: "Easy to board and easy flight."

Punti positivi: "Food was excellent, frequent and filling"
Punti negativi: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Norhing"
Punti negativi: "They have mabaged to lost my luggage"

Punti positivi: "Very friendly crew going out of way to assist in making trip comfortable"
Punti negativi: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Punti positivi: "Arrived Early!"
Punti negativi: "Left Late :-)"

Punti positivi: "Service, technology"
Punti negativi: "Could not print by boarding card and was not allowed to board in Amsterdam"

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti positivi: "Bording was good and general flight ok"
Punti negativi: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Punti positivi: "Decent seat size. Sorta slept the whole flight."

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti negativi: "Amesterdam airport employee was really rude"

Punti positivi: "The flight was great."

Punti positivi: "The supplied pack of toothpaste/toothbrush"

Punti positivi: "Got to Amsterdam on time and everything was great including the staff"

Punti positivi: "Easy Boarding"

Punti positivi: "Very little if any."
Punti negativi: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Punti negativi: "The plane was small. It was a quick flight though."

Punti positivi: "Nothing."
Punti negativi: "Please see statement from SFO-> CPH flight."

Punti positivi: "Crew was very pleasant."
Punti negativi: "There were no announcements at all about the delays! It was confusing and poor service."

Punti positivi: "Crew was amazing, flight was on time, and entertainment was available."

Punti negativi: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "The attendants were constantly providing services to the passengers."

Punti negativi: "We paid for meals that were NOT delivered"

Punti positivi: "Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced."
Punti negativi: "No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours"

Punti negativi: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "On time"
Punti negativi: "Charges for everything"

Punti positivi: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Punti negativi: "Obviously, no food or water in Economy."

Punti positivi: "tutto"

Punti positivi: "Efficient boarding process."
Punti negativi: "Seats super uncomfortable, no food for a 3.5 hr flight, just tea or coffee as free drink options."

Punti negativi: "Noen hadde spydd på bordet på sete 1A, flyttet til 2A"

Punti positivi: "Made an effort to avoid the turbulence."
Punti negativi: "Bumpy ride."

Punti negativi: "Pay for a coke?"

Punti positivi: "Very helpful staff."

Punti positivi: "The comfort and technology on the aircraft."
Punti negativi: "NA"

Punti positivi: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Punti negativi: "Expensive rates on luggage"

Punti positivi: "Efficient processing of passengers onto aircraft."

Punti positivi: "Only that it was the shorter part of the trip."
Punti negativi: "Seat was tight and did not recline at all. Back was killing me. Flight attendants came across as rude the way they spoke to the people. No entertainment at all. Not even water was offered."

Punti positivi: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Punti negativi: "No problems at all... a wonderful trip"

Punti positivi: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Punti positivi: "Quick, efficient"
Punti negativi: "Older plane, entertainment, & food"

Punti negativi: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."

Punti positivi: "Nothing"
Punti negativi: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Punti positivi: "I mean, it was how a flight should be, painless."

Punti negativi: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti negativi: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."

Punti negativi: "Seat was uncomfortable."

Punti positivi: "That the person with whom I would have shared seats, found one with their party - had all the space...by chance ! The people at the counters are nice."
Punti negativi: "1) I had an empty bottle and asked for water for multiple medications (as I had sprained my foot) thinking the stewardess had a jug of water. She opened a bottle and poured a fifth . I said I had to take many pills (antiinflamatory are three) plus iron and probiotics I take. She told me, holding the used bottle mostly full, that if I wanted more , I should buy a bottle !!!! And put it away !!! How insensitive and inhuman !!! I didn't know she was going to open a bottle !!!! Very insulting !! 2) When another stewardess passed by offering food, I asked what did we have a right to and she (only then) offered me tea or coffee (which should have been offered first). They I asked, as in all other flights (short South American flights and USA donestic) if she gave crackers or nuts to which she unnecessarily gloated pointing to the curtain that there , in economic plus , they had everything free ...insulting treatment and unnecessary information ...just like in my trip to Nice !! Same attitude ...it's probably horrible training courses. 3) you'd think the men and women that speak over the loud speaker would have bothered to learn English ...it was broken English and even sounded like babble to me...so I just ignored it ! 3) again no instructions for transfer as you come out of the plane. Had to figure it out asking cleaners ..as my flight was at night again. People below seem to coincide in that they complain of rudeness and lack of re-direction."

Punti positivi: "I had a connecting flight in Stockholm and forgot my laptop in the first plane. SAS personnel was very friendly and got me my laptop quickly and I was able to make my connection, even though it was pretty tight."
Punti negativi: "Seats with too little space."

Punti positivi: "Flight attendant was friendly, tea or coffee offer."
Punti negativi: "How much really does it cost to offer a juice when the people are travelling at 7 am?"

Punti positivi: "Smooth flight with friendly crew"
Punti negativi: "Small plane"

Punti negativi: "Delayed, charged even for water:("

Punti negativi: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Punti positivi: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Punti negativi: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Punti positivi: "Quick Flight"
Punti negativi: "Just a long layover, but what are you going to do"

Punti positivi: "Food was ok"
Punti negativi: "Crew members not friendly."

Punti positivi: "Crew and comfort were both according to good standard"
Punti negativi: "Boarding was a little messy as some rows could embark from the finger Others had to go through an external stairway. Doing so at 8 in the morning with 8°C outside was not very pleasant"

Punti positivi: "Fine, uneventful flight."
Punti negativi: "My luggage was lost. They are unable to track it. If it is not found within five days, then they gave me a number to call. I'm very unhappy."

Punti positivi: "The extra leg room I paid for."
Punti negativi: "The cost to change my flight"

Punti positivi: "Everything worked well."
Punti negativi: "Movie selection could be lager."

Punti positivi: "We were in coach and it was comfortable and the food was good. The crew was helpful and pleasant. Entertainment options were great."
Punti negativi: "I have never been on a trans-Atlantic flight before that did not include wine and liquor! Surprising."

Punti positivi: "The seats were comfy"
Punti negativi: "They don't even offer water as a free beverage, only coffee or tea. And, not even a packet of pretzels on a three-hour flight. I didn't miss the entertainment much, but on a three-hour flight, it's a nice option."

"Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage."

Punti positivi: "Take off and landing"
Punti negativi: "Layover time"

Punti positivi: "Poor"
Punti negativi: "Poor"

Punti negativi: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Punti positivi: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Punti negativi: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Punti positivi: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Punti positivi: "It was very comfortable and pleasant."
Punti negativi: "Could be a little better the service, the dinner was late"

Punti positivi: "Entertainment system failed repeatedly."
Punti negativi: "Entertainment system failed repeatedly."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "The comfort of the flight snd kindness of the crew."
Punti negativi: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Punti positivi: "Arrived on time."
Punti negativi: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Punti positivi: "crew great comfortable"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Punti positivi: "great food, entertainment and seat comfort"
Punti negativi: "nothing"

Punti positivi: "crew was wonderful, great food, quick boarding"
Punti negativi: "cant think of anything"

Punti positivi: "Fantastic Crew!"
Punti negativi: "Seats are comfortable but tight."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Punti positivi: "Crew was very nice and the food was excellent."

Punti positivi: "Extremely hot the plane"

Punti positivi: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Punti negativi: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Punti positivi: "Entertainment"

Punti positivi: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Punti negativi: "The seat padding is rather thin."

Punti positivi: "Quick and efficient not lying more to say or critique."
Punti negativi: "Coffee and a bread roll as a snack??"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "The only thing that I like about the flight was that it was easy to boarding"
Punti negativi: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Punti negativi: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Punti positivi: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Punti positivi: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Punti negativi: "Nothing to complain about."

Punti positivi: ". Budget airline with no legroom or extras"
Punti negativi: "See above. Nothing specific to like."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Nothing"
Punti negativi: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Punti positivi: "The crew was very friendly and professional. The food very good"
Punti negativi: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Punti positivi: "The cabin crew were excellent"
Punti negativi: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Punti positivi: "Food and service was good and price was acceptable"
Punti negativi: "Very long route"

Punti positivi: "Priority boarding with kids"
Punti negativi: "Nothing special just like easyJet ir Rayanair"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "It was ok fligh"
Punti negativi: "Food was not so good"

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Punti positivi: "Speed, professionalism"
Punti negativi: "Nothing"