Trova offerte per voli da Aeroporto di Milano-Linate a Stato di Washington

"The plane was hot. my seatbelt was too small; of the 4 planes we were on on this trip, this was the only belt I had a problem with. The in-flight entertainment screen was not responsive so it was stuck on one movie the entire flight. This experience was very much unlike any other Delta experience."

"Airport experience is exhausting. Extremely long lines for check-in and then even longer lines at TSA. Hand sanitizer stations are almost all empty and in the mens room, people are crowding together to get soap from one dispenser that has just a bit left... flight was no better than Southwest Airlines, and it took over an hour for the bags to start coming out. Delta bag claim attendant just said, "I don't know what's going on with them, just wait a bit longer"."

"As with the outbound flight, this return flight was not full - maybe 40-50%. As they started boarding they announced they located a few people the help with 'load a balance' of the aircraft. What they had done was to compress all passengers in the middle of the plane leaving no space between anyone. It is difficult to understand why everyone is required to wear Masks, then relocated to remove all space between passengers, when there was ample room to allow everyone to be seated with space between."

"Great service during the pandemic."

"As a silver medallion I don’t know how to request upgrade and when I call delta I have been on hold 3 times for over 2 hours each and can’t reach anyone."

"Pilots found a smooth flight path! Wowza!!"

Punti positivi: "Crew was amazing. Very attentive and welcoming."

Punti negativi: "No baggage space in overheads. Despite being in an early boarding group"

Punti positivi: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Punti negativi: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."

Punti negativi: "Had unknown jump grade to much better seats No explanation given Too bad it wasn’t on a 6 hour flight"

Punti positivi: "The crew members were nice and didn't bother while sleep when giving out snacks & drinks (I've had this done to me before, annoying). Plane was comfortable because it wasn't packed, so was able to have a seat empty in-between me. The entertainment offered was really good, the connecting to the Go-inflight WiFi was a bit difficult, but no biggie."
Punti negativi: "THE DELTA TERMINAL AT HARTSFIELD AIRPORT, ATLANTA, IS DIS-ORGANIZED!!!! THERE WAS NO ONE GIVING PROPER INSTRUCTIONS FOR DROPPING BAGS OFF, PEOPLE WERE EVERYWHERE IN EVERY KIND OF MADE LINE!!! ALMOST 30 - 40 MINUTES OF WASTED TIME, THIS AND THE SLOWEST TSA PROCESS CAUSED MANY TO PROBABLY MISS THEIR FLIGHTS, INCLUDING ME (THANKFULLY MY FLIGHT WOUND UP BEING 3HS DELAYED - THAT'S NEXT). DELTA SHOULD INFORM TRAVELERS ABOUT TIMES WITH THEIR BAG DROP AND TSA!!! 3HRS TO GET A SMALL PART THAT ONLY TAKES 2 MINUTES TO FIX, I'M VERY GRATEFUL IT WAS FOUND WHILE ON THE GROUND, BUT AFTER 1 AND HALS HOURS COULDN'T WE HAVE JUST CHANGED PLANES!?!?! I WAS SUPPOSED TO BE HOME AFTER 10A, WASN'T UNTIL ALMOST 2P.."

Punti positivi: "everything was just as comforting as it was pre-pandemic"

Punti positivi: "Being upgraded was a GREAT surprise !"
Punti negativi: "Nothing"

Punti negativi: "I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something."

Punti positivi: "Quick flight with basic service."

Punti positivi: "Crew was nice"
Punti negativi: "Nothing really"

Punti positivi: "Pilots and crew were amazing"
Punti negativi: "It was perfect"

Punti positivi: "We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline."
Punti negativi: "Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess."

Punti positivi: "Cleanliness. Safety. Friendly."

Punti positivi: "Crew was great, comfort+ definitely has more leg room."
Punti negativi: "Beer not guaranteed on flight for Delta comfort plus."

Punti negativi: "The flight was delayed by 3 hours because of storms in Atlanta earlier. This caused us to miss our connection to Fairbanks in Seattle, so we had to spend the night in Seattle at our own cost."

Punti positivi: "Crew is amazing and friendly"

Punti negativi: "The cabin temperature was very hot"

Punti negativi: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"

Punti positivi: "Good"

Punti negativi: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."

Punti negativi: "Miniature candy bars are not sufficient for an hour and a half flight."

Punti positivi: "On time"
Punti negativi: "Flight attendants not friendly"

Punti negativi: "Food is always bad."

Punti positivi: "Food was so good. Crew was also very nice."

Punti negativi: "It made no sense to board an hour and a half before takeoff."

Punti positivi: "Every one but the gate agent at Detroit going to Seattle at 7:40 loading time on 4-11-19. She was mean and curt and would not get my seat corrected I had to sprint for at least a mile to even make it. We landed the same time they were boarding"
Punti negativi: "The attendants on the Detroit to Seattle flight suggested I go talk to the gate agent to get my seat corrected. They said the flight was not full. So I did. To be greeted again by the mean agent you told me to take my rear and get it on the plane that the attendants didn’t know anything"

Punti negativi: "Flight was late."

Punti positivi: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Punti positivi: "Quick boarding process"
Punti negativi: "Wifi stopped working halfway"

Punti negativi: "Great"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA."

Punti positivi: "The nice staff and entertainment options."
Punti negativi: "I usually fly delta and have a great experience - unfortunately my flight from Detroit to Seattle was not. To start off, i was flying with two other people and we were not able to get seats together, and the whole seating process with delta is really difficult even when I had called weeks in advance to see if they could try and seat us together. I understand with main cabin tickets you can only choose your seat as you check in, but it would be nice to be able to request seating with a person/group you are flying with. I was placed in the very back row of a busy flight, and noticed that the horrible smell from the bathrooms which made it unpleasant. As said above, I normally have a pleasant experience.. but being a delta sky member I feel as though i do not really receive any differences as to a non-member. I hope this review helps for the next customers! Thank you."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "I like Delta but this crew had such a shi**y attitude it was contagious. Yikes!"
Punti negativi: "The gate staff and the flight staff. Rude"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "We boarded quickly, in zones. Staff were professional and courteous."
Punti negativi: "Perhaps more than just 2 episodes of some TV programs eg Goldrush. Also more current shows."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Punti negativi: "Seats don't recline far enough."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Punti negativi: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"

Punti negativi: "Unable to travel due to Corona restrictions, company would not refund ticket."

Punti positivi: "Nice crew great sitting"
Punti negativi: "Boarding has always been slow with this trip.... disorganized"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "Excellent! Got us home on time and with great service! Thank you"

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Business class upgrade"
Punti negativi: "Sitting in window next time"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "We upgraded our flight from Frankfurt to business class--so worth it."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Flight left on time. Comfortable 747-400 plane with huge overhead bins and plenty of leg room even in economy, Great cabin crew. Food was, well, airplane food. But at least there was a vegetarian choice, which I looked way better than the meat dish,"
Punti negativi: "Service was a bit rushed at the end. In the last hour of a 10-hour flight they served another meal, which was similar to the first meal (even though it could have served as breakfast or lunch). Also had to fill out the customs declaration and prepare for landing,"

Punti negativi: "I still think it makes more sense to board the seats in the back of the plane before those further forward. It is difficult to get past the people who stand in the aisle or take forever to try to put their bag in the overhead bin."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Great food, great service. Crew was very nice."
Punti negativi: "The video screen at my seat was malfunctioning."

Punti negativi: "Troppo freddo"

Punti positivi: "I'll probably never fly Basic Economy again....it's worth the extra money."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "See first comment."

Punti positivi: "The gluten free special meal was more imaginative than others I’ve had. No rice crackers wrapped in saran. Flight attendants very professional."
Punti negativi: "Flight seemed to drag on forever, but there’s not much the airline can do about that. Seats in economy were cramped."

Punti positivi: "The flight was one hour late to leave Seattle and we had to run in Frankfurt airport for 20 minuts to catch the next flight and one luggage did not make it . No more"

Punti positivi: "Lots of food with free wine"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"

Punti positivi: "So much more comfortable to sit and sleep on such a long flight. Worth every penny!"

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "They left my suitcase in Frankfurt with our car keys."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "The crew, again, was fabulous. Boarding, once the stuffy wait was over, went quickly. They attended to every request with smiles, gentle humor, and without delay. Nonstop movies were a great help on this second of two long legs, and it was really nice to have control over pausing, replaying portions, and jumping ahead past sex scenes. A 10-sec forward button like the back button would be very useful to skip nudity scenes, there were families around us! The trip was as comfortable as it could be, given close proximity of seats. Appreciated the pillows and blankets, and frequent water and drinks."
Punti negativi: "Boarding was pretty terrible - no instructions, go left, give up the water bottle we JUST BOUGHT even though it was still unopened (it had to be "sealed", still no idea what that means because the seal wasn't broken), and the waiting room was very stuffy! Seemed we should have been able to get air...? Boarding went quickly, though, thankfully. Breakfast was pretty bad, one of us just skipped it once opened because it was so unappetizing. Would have liked movie ratings to appear in the descriptions to save the risk of getting started on lame shows."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Punti positivi: "Everything perfect and arrive to destination on perfect time."
Punti negativi: "All positive."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Punti negativi: "Move the drapes a few more inches back."

Punti positivi: "Flight was on time."
Punti negativi: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti positivi: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Punti negativi: "Flight was delayed, had to run to my next connection flight."

Punti negativi: "Everything was OK"

Punti positivi: "Reasonable space in economy class seats"
Punti negativi: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Punti negativi: "Troppo ritardo"

Punti positivi: "The entertainment was amazing"
Punti negativi: "The seats were a bit hard"

Punti positivi: "Good for both."
Punti negativi: "Bigger seats."

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "yes"
Punti negativi: "not really"

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti negativi: "lost baggage"

Punti negativi: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Punti positivi: "MCR airport Mert & Greet parking was smooth and efficient."
Punti negativi: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Punti negativi: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti positivi: "Delayed flight but staff apologized as for safety reasons."
Punti negativi: "Very late arrival"

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti positivi: "Very friendly and helpful personnel."

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti positivi: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Punti positivi: "Short-hop flight, fit for purpose."

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti negativi: "Two hours delay in the start."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Punti negativi: "The entertainment was quite dated and didn't have new movies etc"

Punti positivi: "Jet airways flight till mumbai"
Punti negativi: "Poor legspace in Klm flight till Amsterdam"

Punti negativi: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Punti negativi: "Terrible service in flight and customer service wise .. app functionality was below"

Punti positivi: "Easy airport business"

Punti positivi: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Punti negativi: "As above"

Punti positivi: "The cabin crew were fantastic and funny"
Punti negativi: "Tiny seats"

Punti positivi: "Flight attendants tried their best given what they had to work with."
Punti negativi: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Punti positivi: "Same as above"

Punti positivi: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Punti negativi: "No complaints."

Punti positivi: "Nice smooth process and good deal"
Punti negativi: "You did just fine"

Punti negativi: "Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones."

Punti positivi: "On time, great crew, comfortable ride even in coach"
Punti negativi: "Proper charging stations on planes (not just underseat plus, but better to have front-facing USB)."

Punti negativi: "The person next to me was x and overflowing onto my area and leaning on me through the flight"

Punti negativi: "Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service."

Punti negativi: "The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited"

Punti negativi: "Flight delayed, lost our luggage, broke our stroller"

Punti positivi: "The price."
Punti negativi: "You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!"

Punti positivi: "Great movies and TV available."
Punti negativi: "The food and service was pretty mediocre. The plane was old and felt dirty."

Punti negativi: "The arrival point in Dublin airport is like a ramshackle passageway. A good walk from Terminal 2(supposwd arrival point) A Swiz by Are lingus. Ruined all the good points."

Punti positivi: "Nothing was pleasant for this flight"
Punti negativi: "Keep the schedule up to date on the web When there’s delay, keep customers posted Don’t miss customers luggage"

Punti positivi: "Great crew and food! Loved the comfort."
Punti negativi: "The selection of movies could be better. There wasn't a lot to choose from."

Punti negativi: "See above"

Punti positivi: "The welcome, hospitality and service by the crew were all excellent"

Punti positivi: "Friendly and helpful crew. We were served drinks and food. I liked that the flight attendants requested everyone put their seats in the upright position anytime food was served so that the person sitting behind you had space to eat."
Punti negativi: "Seats were uncomfortable (in all fairness, most airplane seats are uncomfortable!)."

Punti positivi: "Nothing"
Punti negativi: "Delayed for 8 hrs. Had to go through passport control twice. Horrible service"

Punti positivi: "Quick organized boarding, friendly staff, much better flight than I expected. Food was even pretty good...Customs in Shannon was MUCH easier than Heathrow would have been, so thankfully, I went through customs in Shannon."

Punti positivi: "Non stop service to Seattle; going through US Customs in Dublin."

Punti positivi: "Entertainment very good food good"
Punti negativi: "Cramped boarding disorganized"

Punti positivi: "comfortable flight, excellent crew."

Punti positivi: "Good flight with good service."

Punti positivi: "Crew were efficient and courteous. Food was tasty."
Punti negativi: "Seat in front of me was broken and leaned back too far. Audio plug wouldn’t accept two prong headset. Video screen was nonfunctional on flight to Dublin."

Punti negativi: "For some reason I am not sure of the flight was late taking off. I think the plane may have been delayed before arriving in Dublin."

Punti positivi: "Friendly and practical no complaints"

Punti positivi: "Very comfortable in a very good flight crew"

Punti positivi: "Direct flight and preclearance completed in Dublin"
Punti negativi: "Not a great seat, back middle; poor food"

Punti positivi: "I was very satisfied with both of the meals that were served in my flight from Dublin to Hartford,CT"

Punti negativi: "No complimentary water. Seat would not go back. Steward was disinterested and did not assist. Very uncomfortable flight."

Punti positivi: "Pre-check customs in Dublin is nice, flight left on-time, food was reasonably good, arrived early."
Punti negativi: "Seat space is tight as is usual with most airlines - people aren't getting smaller."

Punti positivi: "Seating location was as expected and service was great. We enjoyed the overall flight experience."
Punti negativi: "Check-in at Milan was quite slow and confusing. Would recommend opening earlier or having additional staff. Once you make it through the check-in process, you are stuck in an area of the airport with very little amenities."

Punti positivi: "The food was good the flight was average. The airline staff was very friendly and helpful."
Punti negativi: "The seats were very small not enough legroom. The armrests didn't fold up completely."

Punti positivi: "Hostesses were pleasant, food was ok."
Punti negativi: "Seats uncomfortable, on flight entertainment system did not work consistently."

Punti positivi: "Sat in exit row, so leg room was great. Entertainment: played 5 card draw with my wife."
Punti negativi: "Aer Lingus' model is kind of no frills, so can't be upset about no movies, free drinks, etc."

Punti negativi: "Need Fruits, vegetables, salads, fresh fish,"

Punti positivi: "Everything was good overall."
Punti negativi: "Seats got a little uncomfortable after a while."

Punti negativi: "Narrowness of seats is extreme. Food was terrible."

Punti positivi: "The comfort of the plane was great compared to Ryan air"
Punti negativi: "I don't like that I must travel to Dublin from cork to fly to Amsterdam for a cheaper flight"

Punti positivi: "The opportunity to land close to home."
Punti negativi: "Nothing"

Punti positivi: "Aircraft was clean, new, crew was courteous, in flight services were certainly satisfactory"
Punti negativi: "Two major problems, when we went to check in, we stood in line and were very rudely told by some German British Airways attendent that we couldn't check in with them and that we needed to go to Aer Lingus, this even though our reservations were through British Airways. Second, despite my efforts over a few months to make seat reservations, my daughter and i were separated. Aer Lingus reps in rome fixed that and I was very, very grateful for that, but when we got to the Dublin/Boston leg of our flight, they couldn't or wouldn 't fix the seating issue. On board the plane though, the flight attendents arranged for my daughter and I to sit together. Really upset me that I didn't know until the very last minute, on the plane, whether I was going to be able to sit next to my child."

Punti positivi: "good crew"

Punti negativi: "wi fi a bordo;"

Punti positivi: "crew was nice"
Punti negativi: "seats were very uncomfortable."

Punti positivi: "Made great time crossing the Atlantic."
Punti negativi: "This flight combination was a tough one, yet it did, in the end come together. The meal(s) were good enough (but not better than), though the stews could spend precious little time with any given passenger. Oh, the meal choices ran our such that we had a 1 choice choice. Odd. Though we got across the Atlantic pretty fast, the turbulence the pilots were unable/unwilling to evade was pretty frightening..."

Punti positivi: "The crew was helpful and the plane was clean."
Punti negativi: "The rows were terribly tight (no one in my group is over 5'1" and neither of us could cross our legs). The cabin was too bright and the announcements were too frequent to be able to rest."

Punti positivi: "Great boarding experience, good food"
Punti negativi: "Speakers for entertainment were ridiculous, poor ear speakers made it impossible to hear selection. I opted to use my own ear buds and iPad for entertainment. Seating was very poor for an overnight flight I expected more room and at least would have liked to sleep with my head on the tray but with the passenger in front of me leaned back there was barely enough room to get up and use the bathroom"

Punti positivi: "Good flight. No problems during check in. Flight left and arrived on-time."
Punti negativi: "No issues."

Punti positivi: "I love your airline. First trip with you this week. Clean spacious planes. Friendly and caring staff... noticed great things watching crew help others. Great entertainment options and quality. Food was tasty! Looking forward to my next trip with you."

Punti negativi: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"

Punti negativi: "the staff was rude"

Punti positivi: "Did not get the correct meal on the connection flight Entertainment system and selection outdated"

Punti positivi: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Punti negativi: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Punti positivi: "I loved the different features on the screen and the excellent. Customer service on this flights"
Punti negativi: "The space on the seat."

Punti positivi: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Punti negativi: "N/A"

Punti positivi: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Punti negativi: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Punti negativi: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Punti negativi: "Delay in take off 45 min!!!!"

Punti negativi: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Punti positivi: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Punti negativi: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Punti negativi: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Punti negativi: "Flight was delayed"

Punti positivi: "Quick boarding, comfortable seating. Great food!"
Punti negativi: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Punti positivi: "Great crews, excellent customer service"

Punti positivi: "Late departure, dirty, staff not friendly."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Staff were friendly and seats in business were super comfortable."

Punti positivi: "Crew was very friendly and seat in KQ is super comfortable in Business."

Punti negativi: "No entertainment facilities"

Punti positivi: "The crew was nice and the seat comfortable."
Punti negativi: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Punti positivi: "crew great comfortable"

Punti positivi: "Great crew and prompt boarding."
Punti negativi: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Punti negativi: "There was no entertainment and the food could be better"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "The cue lines per zone are the most brilliant idea!"
Punti negativi: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Punti negativi: "Baggage check in was stressful"

Punti negativi: "Lost my luggage."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Punti positivi: "Flight was in time"

Punti negativi: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Punti positivi: "The crew was efficient and friendly. The plane took off on time and landed on time."
Punti negativi: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Punti positivi: "The crew"
Punti negativi: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Punti positivi: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Punti negativi: "The seat padding is rather thin."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Everything"

Punti positivi: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Punti negativi: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."

Punti positivi: "Absolutely everything perfect."
Punti negativi: "Through my own fault I ordered a different seat instead of window seat. :)"

Punti positivi: "The service was very professional."
Punti negativi: "Everything went well."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Flight was smooth"
Punti negativi: "Food"