Trova voli economici per Willemstad

Punti positivi: "Very nice airplane and pleasant crew"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Crew is excellent, polite and personal!"
Punti negativi: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Punti negativi: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "The crew."
Punti negativi: "The time between flights."

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti positivi: "Crew was nice and pleasant"
Punti negativi: "Flight very late"

Punti negativi: "Flight got delayed 30 minutes"

Punti positivi: "Crew was friendly"
Punti negativi: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Punti negativi: "Troppo ritardo"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti negativi: "Flight cancelled"

Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Punti positivi: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Punti positivi: "yes"
Punti negativi: "not really"

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti negativi: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Punti negativi: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti negativi: "Nothing special"

Punti positivi: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Punti negativi: "Didn’t happen."

Punti negativi: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Punti negativi: "Customer service"

Punti positivi: "Fast boarding"
Punti negativi: "The entertainment system wasn’t working for the whole 10 hour flight."

Punti negativi: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti positivi: "Good Experience"
Punti negativi: "Nothing much"

Punti negativi: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "Nothing"

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti positivi: "The supplied pack of toothpaste/toothbrush"

Punti positivi: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Punti negativi: "The food was okay, not that great."

Punti negativi: "Two hours delay in the start."

Punti positivi: "Usual professional and friendly service from my airline of choice for most destinations."
Punti negativi: "Nothing"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "suitcase didn't turn up, although connection was quite tight"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Arriving more or less on time"
Punti negativi: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Punti positivi: "Nothing"
Punti negativi: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Punti negativi: "Long stop over at Schiphol. Too Long!!!!"

Punti positivi: "Very good main meal. Numerous movie choices Friendly attendants. Pretty good leg room."
Punti negativi: "Incoming light was late, making for a late departure and late arrival at destination (about an hour). People-mover buses incredibly slow and inefficient, adding to delayed arrival at terminal."

Punti positivi: "The crew was very nice. The seats uncomfortable."
Punti negativi: "If I can avoid flying American I will... on my way to Rome, 4 hours delay due to technical issues. Same plane on our way back, 2 hours delay due to technical issues. I did not feel safe knowing that plane has so many technical issues. Had to wait almost an hour on the plane to get to our gate."

Punti positivi: "I’m home"
Punti negativi: "Ran almost an hour late with. I explanation of why. No seat power - first class had mediocre seats. No foot rests and not very comfortable"

Punti negativi: "When my husband retrieved his luggage, it smelled terrible- like dog poop. We had to drive home with the windows down & throw away the baggage when we got home."

Punti positivi: "Entertainment."
Punti negativi: "Takes forever to load and unload those big planes."

Punti positivi: "Service/entertainment on the plane was great."
Punti negativi: "We were unable to check in the night before due to website issues and made it so we didn't have seats assigned until everyone else was boarded onto the plane and because of that I couldn't sit next to my girlfriend."

Punti negativi: "EVERYTHING! food, crews attitude, helpfulness"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "On time, and frequency of water service"
Punti negativi: "That bathroom smell was frequent in the cabin."

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "The crew was top notch, very pleasant and went the extra mile."
Punti negativi: "My husband and I were assigned seats in a different part of the plane from one another."

Punti positivi: "Entertainment selection was great. Overall, a very smooth experience."
Punti negativi: "Really only one complaint - the armrest between my seat and my toddler’s seat did not raise up. This meant he could not lay his head on my lap to sleep. Other armrests has this capability. Not sure why they would not all be able to do this."

Punti positivi: "much improved food quality and entertainment quality then previous international flights on AA."

Punti positivi: "Pretty average experience nothing bad but nothing superior"

Punti negativi: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."

Punti negativi: "After take off I could no longer hear anything through the headphone jacks. Staff was VERY rude & unpleasant the whole trip. Feed half of my family, and left the other half of us to sit there until there was only one choice left, Then completely forgot to serve me anything."

Punti negativi: "We left two hours late"

Punti positivi: "Quality and clean aircraft, and service. Arrived early. Apparently this is one of AA's highest-quality routes."
Punti negativi: "The legroom in economy is the bare minimum-- you could not get the seats closer together."

Punti positivi: "Flight was on time."
Punti negativi: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."

Punti positivi: "Checked luggage at the gate smoothly"
Punti negativi: "2 tables were hanging off on 1 side on the right row 30. I pushed them back together but were still crooked and could fall out again easily."

Punti negativi: "The touch screen for the video monitors need to be replaced. It was very difficult to select a movie."

Punti positivi: "Customer Service, movies & comfortable seats"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "The meal was passable but the space to eat it made it very difficult."
Punti negativi: "I dropped my Kindle and earbuds on the floor and there was so little room I was unable to pick them up! Anything I had on the floor could not be accessed because of the tiny amount of space. I would have to ask the passenger next to me to get up if I wanted to get my things."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "Need to serve more water"

Punti positivi: "Food service was good."

Punti positivi: "Seat"
Punti negativi: "Food, beverages, service"

Punti positivi: "Seats were more spacious and a representative was great about helping us find seats close together for a party of 4 that had originally been split up."
Punti negativi: "No sort of real line before boarding. Other customers were getting in who had numbers that were not yet called. Staff at the inside gatealso gave very short answers."

Punti positivi: "Great movie/entertainment selections and the food was very tasty."
Punti negativi: "N/A"

Punti positivi: "We got great service and the food was not bad. Additionally, we got lots of free wine!"
Punti negativi: "We were not able to check in online or pick our seats until we actually got to the airport."

Punti positivi: "The service was fantastic and so was the food!!!!! Loved the movie options as well."

Punti positivi: "Choice of entertainment was excellent , ice cream excellent"
Punti negativi: "Food options poor except for ice cream too many extra fees"

Punti negativi: "Seats are hard, narrow and generally uncomfortable."

Punti negativi: "Aereo vecchio"

Punti positivi: "Large selection of movies/TV to keep your mind busy, food is great and plenty of it (liked the additional ice cream and free beer at meals)"
Punti negativi: "I tried to tell the attendant my screen wasn't working but she cut me off and said "it's loading" (it had been loading for 30 min while everyone else's screen was working, but she was gone before I could mention that). I watched my wife's screen for a whole movie and then re-asked a different attendant if they would mind restarting my screen. He did, and it loaded."

Punti positivi: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."

Punti positivi: "Service, good, comfort but most of all Price! Great but at $600 round trip from Orlando to Rome."
Punti negativi: "Nothing"

Punti positivi: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Punti negativi: "Food and comfort"

Punti negativi: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."

Punti positivi: "Stewards were patient and attentive."

Punti positivi: "Crew was very pleasant, boarding efficient."
Punti negativi: "Food was very mediocre but nothing new in air travel. The biggest complaint is that there was no individual light available for each person to sue to read. On a transatlantic flight of 10+ hours that is not overnight, it is a bit much to expect customers to fill that much time if one cannot read because the lights aren't working. The flight attendant said it was a very old plane as the reason why, not exactly what one wants to hear. Also, the plane was different than the one I prepaid my seats for, thus the money I spent on bulkhead seats was wasted as we just got two normal seats. Not a good experience."

Punti positivi: "Crew was very friendly"
Punti negativi: "On a 10+ hour flight that you're trying to stay awake for, some sort of entertaining is near mandatory. Neither mine nor my boyfriend's TV worked. Even after the crew reset the system twice, they still didn't work."

Punti positivi: "One of the crew members, Walt, was amazing."
Punti negativi: "Everything else was a NIGHTMARE. We bought our tickets in Nov. I paid for an upgrade and assigned seats in FEBRUARY. We flew May 13. Not only did they RESELL and REASSIGN our seats to someone else -- we could not get a refund for the upgrade we paid for. To add insult to injury, the only seats they could give us were in the back of the plane next to the toilet. Having heard so many similar nightmare stories about American Air I can say I will never ever fly American Air again. We now have to spend our firrst few days home from vacation disputing that charge, writing letters and making calls to get that damn refund. I will be sharing my discontent far and wide. Whoever at corporate thinks it's best practice to sell and sell and sell seats and live with the aggravation of the customers has an upside down notion of how to run a successful business. NIGHTMARE."

Punti positivi: "I enjoyed the customer service provided by the flight attended. They were extremely attentive and welcoming. I've never flown American Airlines before and glad I had the opportunity to experience it."
Punti negativi: "I've flown on other airlines to Europe before and it felt spacious when compared to American Airlines. I didn't like the accebility to buying snacks, drinks and other food throughout the flight. Flying for 10 hour is draining and the only entertainment be controlled by what the captain provides on the screen isn't comfortable. I may fly American Airlines for domestic flights but I'll surely use another company or longer flights to Europe."

Punti negativi: "There was no wifi"

Punti positivi: "The crew was great"
Punti negativi: "the food"

Punti positivi: "Nothing"
Punti negativi: "That they would not cancel the flight two days prior"

Punti positivi: "The flight was on time"
Punti negativi: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Punti negativi: "The people working on the land side lack of a complete sense of service. They are rude, unrespectful and with no professionalism. It is a shame that the last impression you get from Israel is the aggressiveness."

Punti positivi: "NA"
Punti negativi: "Don’t delay flights that messed my return"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti negativi: "Business area crew needs to better service from Bogota to san salvador."

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti negativi: "Sat on runway for 45 min"

Punti negativi: "Todo estuvo excelente!!!"

Punti negativi: "The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort."

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti negativi: "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."

Punti positivi: "Nothing, it was awful"
Punti negativi: "They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!"

Punti negativi: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Punti negativi: "The food was bad."

Punti positivi: "I found the flight to be about average for an economy flight"
Punti negativi: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Punti negativi: "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "The flight was on time."
Punti negativi: "The plane was in bad shape, dirty and the seats were very worn out. There was no entertainment."

Punti negativi: "Lost our luggage"

Punti positivi: "excellent"

Punti positivi: "Todo"
Punti negativi: "Nada"

Punti positivi: "Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom)."
Punti negativi: "Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem"

Punti positivi: "Left on time, arrived 40 min early."
Punti negativi: "The food was the worst on an international flight (out of more than 30)"

Punti negativi: "Un po’ tutto"

Punti negativi: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Punti positivi: "Fast efficient boarding."
Punti negativi: "No frills flight. You have to pay for snacks and drinks."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "Had to take a flight to New York 2 days later, then drive back home"

Punti positivi: "clean"
Punti negativi: "No legroom, plane too warm, movies were unedited, but most of all we missed our connection and there wasn't even an apology, or any compensation. We missed the main event of our trip and were very disappointed. There was only 45 minutes scheduled between the two flights--in which you had to traverse the huge Madrid airport (train), and go through customs and security again. We were 5 minutes late to the gate--after being told in Miami they would hold the plane for us."

Punti positivi: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Punti negativi: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "They need to have agents stationed throughout the terminal to help customers make connections. I had 2 hours and I still barely made my flight. The airline representatives are extremely unhelpful and the customs process is an absolute mess in Madrid."

Punti negativi: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"

Punti positivi: "The discomfort of the cramped seating overshadows everything"
Punti negativi: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."

Punti positivi: "Arriving safely on time."
Punti negativi: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Punti positivi: "On time or early"
Punti negativi: "Cramped quartrrs, plastic food."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Punti negativi: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Punti negativi: "Small plane. Poor landing."

Punti positivi: "The crew was awesome and very helpful. The trip was also comfortable as it could be for a full flight."
Punti negativi: "I am a vegetarian, I was not made aware of food options and was only offered chicken or beef, which I do not eat."

Punti positivi: "Crew entertainment food."
Punti negativi: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Punti positivi: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."

Punti negativi: "The plane was absolutely freezing. It was so uncomfortable. And no leg room whatsoever. I couldn't even cross my legs."

Punti positivi: "Flight was packed in like sardines. Seat was uncomfortable"
Punti negativi: "Have passengers sir at every other seat."

Punti positivi: "Entertainment available free of charge"
Punti negativi: "Meeting timeline of departure and landing"

Punti negativi: "The crew was unfriendly and pretty much not seen on the flight except for meal service and prior to landing. Drinks were only offered with meal service. The flight was 8+ hours and I was only given a beverage 3 times. Additionally questions were answered almost condescendingly. Perhaps the problem is that our flight from Pittsburgh to Rome was on Canadian Air and they set the bar high in terms of comfort and service."

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Things were new"
Punti negativi: "Seats were smaller, legroom was less, seatbacks when fully upright push your heard forward so when I fell asleep, my head kept falling, NO FREE ENTERTAINMENT. They tell you to download the app mid-flight to get free entertainment, but you need to pay for wifi to access the app store."

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "Not much"
Punti negativi: "Uncomfortable seats, no leg room, no outlets for charging, only two restrooms for economy and no aboard carry on. It was overall very uncomfortable and unenjoyable. Alaska is much better"

Punti positivi: "the crew is definitely trying to be more at help and be nice"
Punti negativi: "food is bad comfort is bad (old news) my entertainment system didn't work and they could not help me; they even offered the form to fill in"

Punti negativi: "Food was 100% carbohydrate. Not a trace of greens or protein. Our party was split up even though reservations were made long in advance. Codeshare on Air Canada"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti positivi: "The crew was polite"
Punti negativi: "We got stopped waiting to pull up to the gate for over an hour. This on top of the flight being delayed. The TV screens didn't work and the flight tracker didn't work."

Punti positivi: "On time"
Punti negativi: "No snavks"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Flight arrived early, crew was friendly, breakfast was included as well as nice energy bar. Frequent beverage service."
Punti negativi: "Narrow seats, insufficient legroom despite purchasing economy plus seating, insufficient overhead storage, cabin noise, long boarding line despite purchasing premier access. No USB power connection. Insufficient reading lights. Nonstop screaming brat."

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti negativi: "The staff were very rude and unfriendly, the food was very low quality. No extra snack was offered during the flight. Boarding was late and delayed. Overall it was a horrible experienced."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "The movie choices were the only saving grace."
Punti negativi: "They split up my family and were not accommodating in helping to find seats near each other. Flight attendants were rude. Requested a veggie meal and got chicken. Seats didn't recline."

Punti positivi: "Service, and the plug for the charger, blankets"

Punti negativi: "flight was delayed"

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti negativi: "None"

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "Very quick flight from ORD to BHM involving hardly any bad weather which got me home early."
Punti negativi: "The online entertainment had poor connectivity and did not work, forcing me to take a nap to kill time."

Punti positivi: "Nothing"
Punti negativi: "There seemed to be no planning for this flight. 1. The boarding area was way too small for the number of passengers, causing a major blockage of the moving-walkway-exit in the area. 2. We didn't start boarding until the time the flight was scheduled to take off. 3. After boarding, it took FOREVER for catering to be loaded. They seemed to do it door-by-door rather than loading all sections of the plane at the same time. Why was this not done during the boarding delay. 4. After catering was finally done, and we were ready to push back, the Captain announced that they weren't sure if they put a cargo container in the right location on the place, so had to check that....another 20-minutes of delay. I experienced lengthy delays on both ends of this travel - both by United. I will most certainly look at alternatives for my next flight."

Punti positivi: "On time takeoff, landing. Smooth flight. Great crew. Good food even in Economy."
Punti negativi: "All was close to perfect."

Punti positivi: "Fast flight"
Punti negativi: "Small chair"

Punti negativi: "No help, and after hold of 45 min, representative hang up on me. I lost a ticket because of very bad customer service!"

Punti negativi: "Flight delayed 70 min"

Punti positivi: "The service was good"
Punti negativi: "Wasn't able to find my luggage as fast"

Punti positivi: "We really enjoyed the bassinet for our 10-month old son who slept the entire flight. Crew was very helpful in setting it up for us."

Punti positivi: "Food was okay, Entertainment available for individual screens was great"
Punti negativi: "Boarding chaotic / slow, should have been cancelled earlier when the flight was 90% not going to take off that day. Accomodations for cancelled flight okay, not anything to talk about. Should have been compensated with more for the cancelled flight since it caused many to miss work the following day. $200 in damages isn't sufficient."

Punti positivi: "Got across country in a few hrs instead of driving for a few days."
Punti negativi: "United' economy seats are terribly uncomfortable. Wouldn't even label the cracker and coke as "food". Having to pay an extra $8 to watch TV is ludicrous."

Punti negativi: "Sit in the last row and wait for the food"

Punti positivi: "Comfortable seats"

Punti positivi: "Everything seem to move in a timely manner. The staff was nice and pleasant and the overall flight was smooth (I don't really like flying at all but it was good)."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "Comfort, service.., terrible'"

Punti positivi: "Nothing"
Punti negativi: "Everything United is horrible worse airline ever!!!!! Never will I fly with United ever again"

Punti negativi: "We were delayed"

Punti positivi: "You will refund for missed flights, everything was good"

Punti positivi: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Punti negativi: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"