Trova voli economici per Santo Domingo

Imbarco veloce e non accalcato, breakfast ottima . Puntuale. Personale cordiale.

Procedura di imbarco ad Istanbul imbarazzante, personale non preparato ed in alcuni casi arrogante

Spazio per le gambe

Impossibile , volo IST MXP annullato !!!!! ci hanno portati a Roma , noi siamo di Torino , fate richiesta eventuale di rimborso dalla vostra agenzia. !!!!!!!!!!!!!!!!!!!!!! siamo tornati a Torino in treno a spese nostre. Cercate di essere onesti con le recensioni. No come Tripadvisor !!!!!!!!!!!!!!!!

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Piaciuto: il clima che si respira sui voli Delta Non mi è piaciuto: posto stretto

Il cibo purtroppo è troppo industriale, ovviamente i conservanti fanno la sua parte. Ho richiesto uno special meal dopo aver avuto brutte esperienze in precedenza. Ho assaggiato il meat meal della mia ragazza, ma entrambi non mi hanno fatto un buon effetto.

Deberian organizar el embarque y desembarco por filas

First class was terrible! It began with the customer service agent at the boarding gate taking being completely rude to the first class customers waiting to board. She/he (it was difficult to tell if it was a man or woman) yelled at everyone and said “it doesn’t take a genius to understand that only military or people with special needs may board, my god!!!” I’ve never seen such unprofessionalism from Delta. Then my husband and I went to our seats in first class and the flight attendant had left their paperwork and folders on our seats. I waited for a while to see if he would pick it up. He did not, so I picked it up and handed it to him. He then replied “oh we’re going to put you to work and pass out the agriculture forms”. When it came time for the meal he stated “we only have kale salad so do you want it or not?” My husband replied,” no I don’t like kale”. The flight attendant then replies “okay you don’t want it because that’s all we have”. My husband was seated in 1A, how do they have only one choice remaining out of the 3 when he’s in the first seat?? The flight attendant was very rude! As a loyal Delta customer, I was absolutely appalled at the unprofessional behavior from both customer service agents and first class flight attendant! I have to say that I will think twice before booking my next flight (next month) on Delta due to this experience.

They canceled the whole flight because of a warning light! Everyone had to spend another night because they did not stock a simple part. Then the staff timed out and had to take a break. Ridiculous

No comments

Piaciuto: La cortesia del personale Non mi è piaciuto: Pochi film in italiano ed il sistema di intrattenimento ha iniziato a funzionare da metà volo, WiFi compresa

Last minute change of aircraft from Amsterdam to Mexico City made our seats different and not as comfy as on the 787-900 planned. Crew was a little bit snippy and not as friendly as I expected on Aeromexico. KLM crews are fantastic! KLM food is not so much for their short-haul flights serving these salad vegan boxes.

Mejor el servicio a los dominicanos

Delay and change of terminal last minute

L'atterraggio è stato un po' brusco

They canceled our flights but the flight went on anyway.

Uno delle ultime compagnie che forniscono ancora cibo e bevande gratuitamente

a

no wifi

troppo lungo il viaggio

Bene cosi

Bene cosi

Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process.

Primo volo cancellato e secondo in ritardo di 2 ore

Tutto ok

Siamo partiti e le valigie sono arrivate tutto ok

Tutto ok

10+ hours of boarding and then deplaning 3 times due to an issue with the plane. No flight until next day. Bad accommodations and terrible communication from British airways

The flight, plane and flight crew were great! The flight itself was not a problem at all. The HUGE issue was the mess at Heathrow airport. It was mass chaos, no direction or aisles for the connecting flights customers. Hundreds of people were trying to get through the boarding pass scanning to get to security. We were traveling with two children and after at least a 1/2 hour waiting on one side of the immigration hall, were told we had to move across the entire mass of people to another area. We stood there for another 1/2 hour without moving, then were told we had to move back to the first area because we had children! An employee looked at our boarding pass and told us we had missed the flight to go to the rebooking area. So we went there - stood for 1/2 hour again and then were told to go to a different area since we had children. We went to the next area - stood there for 45min, the employee looked at our boarding pass and told us the flight was delayed to go to the gate. SO we returned to the SAME ORIGINAL area, tried to explain to an employee we were told to go to that area. The employee became very upset and was rude, complaining that someone had moved the barrier? (We had not touched it - we were simply trying to follow directions) We finally made it to security after an hour wait, one of our bags had to be inspected. At this point we were resigned to missing the flight - we still had to get to Cgates in terminal 5. We did manage to make the flight. BUT someone needs to figure out the mass confusion in the immigration hall. If there are only a certain number of scanners available. perhaps indicating the lanes as soon as you enter the hall would be a solution?? Instead of having lines 50 people wide trying to funnel them down into 5-6 scanners? I understand staff shortages, short tempers, etc. I am not an airport export, but I imagine there are people that can determine a solution to this MAJOR problem at such a huge and busy airport. Surely determining a solution to better movement of customers would save rebooking costs, etc for the airlines.

+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo.

The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week.

I wasn’t allowed to get my boarding passes for connecting flights and almost missed my last flight.