Trova voli economici per la Nuova Zelanda

Punti positivi: "The crew service is good. Not great, but still above average from other flagship carriers."
Punti negativi: "The seat (B787-10) is so cramp!!!"

Punti positivi: "Superior standard"

Punti negativi: "NA"

Punti positivi: "Helpful with our 2 year old"
Punti negativi: "Baby change area is very small"

Punti positivi: "Same as above on SIN-BKK"
Punti negativi: "Next time in B787 Dreamliner"

Punti positivi: "Seats are spacious even for economy class."
Punti negativi: "None"

Punti positivi: "Cabin crew knew how to work."
Punti negativi: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."

Punti positivi: "The crew was great as usual. The food was good"
Punti negativi: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Punti positivi: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Punti negativi: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."

Punti positivi: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"

Punti positivi: "Food, service"

Punti positivi: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Punti negativi: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Punti positivi: "all of SQ"
Punti negativi: "nothing"

Punti positivi: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."

Punti positivi: "everything good"
Punti negativi: "need new toilet"

Punti positivi: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Punti negativi: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"

Punti positivi: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Punti negativi: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Punti positivi: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Punti negativi: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Punti positivi: "Arrived"
Punti negativi: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Punti positivi: "Great service and comfort."
Punti negativi: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Punti positivi: "There was nothing to complain about..a very friendly staff, departure on time !"
Punti negativi: "No newspapers and magazines on board !"

Punti positivi: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Punti negativi: "Nothing! Best daytime flight to europe! And home before midnight"

Punti positivi: "Again very friendly and efficient service ."

Punti positivi: "Overall experience"
Punti negativi: "Could have had a better selection of movies"

Punti negativi: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"

Punti positivi: "smooth service with refreshments"
Punti negativi: "No working seat audio"

Punti positivi: "Staff are very friendly and good ."

Punti positivi: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."

Punti positivi: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Punti negativi: "Nothing....."

Punti positivi: "the selection was impresive to m"

Punti positivi: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Punti negativi: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."

Punti positivi: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Punti negativi: "The food is average taste... a bit salty :("

Punti positivi: "We did not die in a hellacious ball of flame Aviation incident!"
Punti negativi: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"

Punti positivi: "Punctuality"
Punti negativi: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Punti positivi: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."

Punti positivi: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Punti negativi: "Segment Delhi to Singapore."

Punti positivi: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Punti negativi: "Flight was over too quickly."

Punti positivi: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."

Punti positivi: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Punti negativi: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"

Punti positivi: "Staff on board were lovely."
Punti negativi: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Punti positivi: "Excellent crew service and entertainment."

Punti positivi: "1. Clean. 2. Punctual. 3. Coke Zero."

Punti positivi: "Lots of movie and game options"
Punti negativi: "Staff was slow to tend to my needs (i.e. Water), continually bumped into my shoulder or leg. Would not accommodate moving my seat next to my wife's because a couple wanted to have an entire row to themselves. Very frustrating"

Punti negativi: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"

Punti negativi: "The entertainment was poor"

Punti positivi: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."

Punti positivi: "The service"
Punti negativi: "The quality of the red wine"

Punti positivi: "I love it"

Punti negativi: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."

Punti positivi: "Amazing crew i must give it to them... super hospitality."
Punti negativi: "for now non, may be later after much observations, other than that... it was excellent !!"

Punti positivi: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Punti negativi: "Some alcoholic drinks"

Punti negativi: "Food"

Punti positivi: "Nothing"
Punti negativi: "Be more professional"

Punti negativi: "Too much A/C, feel cold."

Punti positivi: "Every things was great ."

Punti negativi: "Best flight ever and I recommend to have it again in the future"

Punti positivi: "The crew is always very professional."
Punti negativi: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Punti negativi: "they cancelled by booking just before hour depature.."

Punti positivi: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"

Punti positivi: "Excellent"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Entertainment"
Punti negativi: "Food"

Punti negativi: "Cancellation of the flight could have done before boarding."

Punti positivi: "On line flight experience"
Punti negativi: "The food has to improve especially they have to provide fresh food"

Punti negativi: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Punti positivi: "Food was good"
Punti negativi: "The flight took off late more than an hour"

Punti positivi: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Punti negativi: "Nothing to dislike."

Punti positivi: "Nothing special"
Punti negativi: "I found my seat a bit uncomfortable for this leg of the jurney"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Punti negativi: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Punti positivi: "The plane was very new and wasn’t crowded."
Punti negativi: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Punti positivi: "good crew"
Punti negativi: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"

Punti positivi: "Overall a good service with good food."
Punti negativi: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Punti negativi: "Bad app don’t trust"

Punti positivi: "the attention in general for me was excellent."
Punti negativi: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Punti positivi: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Punti negativi: "Entertainment devices are slow to respond."

Punti positivi: "everything went smoothly, no delays, boarding was easy and quick"

Punti positivi: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Punti negativi: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."

Punti positivi: "It was booked for my elderly parents and they were very pleased by the service they received."

Punti negativi: "light breakfast and light snacks for an 8-hour flight? come on!"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti negativi: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Punti positivi: "Nothig"
Punti negativi: "Everythingv"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "Food and entertainment"
Punti negativi: "Hard cushioning and narrow seats on the 787"

Punti positivi: "Helpful staffs and great stewardess!"
Punti negativi: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Punti negativi: "NA"

Punti positivi: "Very punctual departures and arrival schedules and compliance"
Punti negativi: "Nothing to mention"

Punti positivi: "Their food and crew was good."
Punti negativi: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Punti negativi: "horrible customer service at Doha Airport"

Punti positivi: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Punti negativi: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"

Punti positivi: "Good service from cabin crew"
Punti negativi: "Seat is quite small compared to other flight"

Punti positivi: "Much better knee space. Excellent flight, good service..."

Punti positivi: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Everything"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Gate change confusion unnecessary"

Punti negativi: "Niente"

Punti positivi: "Crew was very good and helped whenever it was needed"

Punti negativi: "Better inflight entertainment"

Punti negativi: "Flight delayed 6 hrs due to operational issues on the Emirates side"

Punti positivi: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Punti negativi: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Crew was great"
Punti negativi: "Not enough room for baggage"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Easy check in and comfortable flight. The crew are very helpful."
Punti negativi: "Boarding"

Punti negativi: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Punti positivi: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Punti negativi: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Punti negativi: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Punti positivi: "All of the above"
Punti negativi: "Nothing that i didn't like"

Punti positivi: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Punti positivi: "Nothing"
Punti negativi: "EVERYTHING"

Punti positivi: "Footrest would be good for a long haul flight."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Punti positivi: "Travelled Business Class - a great experience."
Punti negativi: "Slow to board."

Punti positivi: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Punti negativi: "The delay in boarding! It’s hard work when traveling with a toddler."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "The food was good and the service was great. I also had a great seat in the front row."
Punti negativi: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "Would like to put my feet up in front of me."

Punti positivi: "Everything!"
Punti negativi: "Nothing"

Punti positivi: "Everything."
Punti negativi: "Nothing."

Punti positivi: "Loved every moment!"
Punti negativi: "Nothing!"

Punti negativi: "Movie selection terrible."

Punti positivi: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Punti positivi: "The movie selections, and really nice lighting on board."

Punti positivi: "The service, the comfort,"

Punti positivi: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Punti negativi: "Boarding was too Long with to much security measures"

Punti negativi: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Punti negativi: "Service was bad."

Punti negativi: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Punti positivi: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "Stuff and everything else was just magnificent. If you have opportunity don't miss this company"
Punti negativi: "Nothing. Everything was just perfect. Specially stuff"

Punti positivi: "Movie selection was good."
Punti negativi: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew amazing."
Punti negativi: "Food variety should be increased."

Punti positivi: "The whole service went smoothly without rushing."
Punti negativi: "The original flight I listed for was canceled without any notification until I arrived at the checkin desk."

Punti positivi: "CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation."
Punti negativi: "CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you."

Punti positivi: "Crew and the food"
Punti negativi: "Seating was tight for me a big guy"

Punti positivi: "The crew were busy but very attentive"
Punti negativi: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."

Punti positivi: "Very good"
Punti negativi: "Very good"

Punti positivi: "lost connection sue ro the Arline , terrible ground staff"
Punti negativi: "lost connection sue ro the Arline , terrible ground staff"

Punti positivi: "Cathay pacific is the best airline"
Punti negativi: "Nothing"

Punti negativi: "Not much"

Punti positivi: "Yup all gud"
Punti negativi: "All gud"

Punti negativi: "Poco. Servizio, puntualità e organizzazione perfetti. Forse l'offerta musicale e di film potrebbe essere migliore e una maggiore presenza del personale durante la notte sarebbe apprezzabile."

Punti positivi: "Crew was polite. Clean cabin."
Punti negativi: "Electronic entertainment system appears a bit old. Lacks USB sockets."

Punti negativi: "I didn’t have a pillow."

Punti negativi: "Great service and got back earlier than expected."

Punti positivi: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."

Punti positivi: "Though a long flight.. love flying with Cathay!! The crew was fabulous!"

Punti positivi: "Staff very professional"
Punti negativi: "Touch screen not working, no entertainment on entire flight"

Punti positivi: "A perfect landing/touchdown into Auckland. Great pilot"
Punti negativi: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Punti positivi: "On time departure and arrival, in flight service and comfort."
Punti negativi: "Entertainment system seems old, latest movies are not there and the flight maps interface looks like as of it is from the 2000s."

Punti negativi: "The stopover in Hong Kong was longer than I would have liked."

Punti negativi: "I d have liked if they had served refreshments/drinks immediately after boarding. Although I had dinner, the flight is like 1AM so a light snack would be appreciated. toilet cleanliness was an issue...the toilets were out of toilet paper."

Punti negativi: "Original itinerary was not followed. Flight from manila to hongkong was late. We arrived hongkong and was informed that our flight has been rebooked even though we can see that the plane was still there and staffs are still at the gate. We were transferred to a layover flight from HongKong to Aussie then Aussie to Auckland instead of going straight. Seats was set far apart with no competitions at all. Sorry is not enough for this big hassle."

Punti positivi: "Boeing 777 had an upgrade on the video display software, making for a more manageable video experience. It's easier to navigate because of the ability to close screens and go back to the screen you were on, rather than having to start over each time."
Punti negativi: "I received a polite e-mail and a text message an hour or two later indicating that my flight from Taipei to HongKong had been delayed. It took a login to the Cathay Pacific web site to figure out that with the rescheduled time, I would miss my connecting flight from HongKong to Boston if I didn't change anything. I managed to sort it out, though it took using my cell phone to place an international call to the HongKong Cathay Pacific office to get me on an earlier flight. I don't think this is an acceptable level of service -- had I not had WiFi access or an international capable cell phone, I would have been stranded in Taipei or HongKong an extra day. I think CP could have done more to notify and help remediate the situation knowing the implication of the rescheduled flight. Food also remains mediocre, though slightly better."

Punti positivi: "All went to schedule and flight attendants very good"

Punti positivi: "Boarding was smooth, attendants were great, entertainment had lots of options"
Punti negativi: "They only had this tasteless shrimp slop leftover by the time they got to me for dinner. I didn't eat it and asked for a snack after and was refused. Other than being hungry it was great. The next meal was fine also."

Punti positivi: "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
Punti negativi: "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."

Punti negativi: "Delayed flight after waiting for hours in Hongkong. The male flight attendant was inefficient. Did not check on passenger’s concern even after it was brought to his attention. Simple request for water took forever to arrive. Did not like meal so requested a cup of noodle instead but the noodle never arrived. It is stated in their menu that snacks like cup of noodle is available through out the flight but only when you stand up and get it from them. Very poor service. I will never fly Cathay Pacific again. That will be the first and the last."

Punti negativi: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"

Punti positivi: "caring flight attendant went extra mile to move people into better seats if they were available."
Punti negativi: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."

Punti positivi: "Timely and professional."
Punti negativi: "I would like a different food selection...."

Punti positivi: "The crew is excellent. Travelling with baby and they take care of us attentively"
Punti negativi: "Delayed 30min in the end."

Punti negativi: "The crew gets annoyed when you are in economy class and asks for extras"

Punti positivi: "Good service."
Punti negativi: "Plane was old but clean."

Punti positivi: "Chicken rice"
Punti negativi: "Mess in TPE"

Punti positivi: "Na"
Punti negativi: "A white hair found inside the main course. The crew return it back to you."

Punti positivi: "- Crew friendly and helpful"
Punti negativi: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"

Punti positivi: "Nice crew. Economy seats ok."
Punti negativi: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""

Punti negativi: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."

Punti positivi: "Clean lavatories"
Punti negativi: "Always ran out of what we wanted for our meal, for both meals we didn't get our chosen meal. Ran out of snacks, not enough food. Water served from pitcher tasted moldy."

Punti positivi: "Flight staff was excellent and friendly"
Punti negativi: "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"

Punti positivi: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Punti negativi: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."

Punti negativi: "when can CX remove those terrible sliding seats?"

Punti negativi: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"

Punti negativi: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Punti positivi: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Punti negativi: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Punti positivi: "Great flight (considering it was like 20 hours we were traveling) Don't understand why we had to throw out the liquids we purchased past the security check points (like next to the gate). Why sell them then?"

Punti positivi: "Love the stop over. Love HK."
Punti negativi: "Seats and leag room ar so small. Vey uncomfortable."

Punti negativi: "Not enough bathrooms"

Punti positivi: "Great staff. Very friendly and helpful for those in need :) i wasn't in need but I've watched them help passengers every flight I've taken with Cathay pacific"

Punti positivi: "Good communication about departure delay, check in was fast and efficient."
Punti negativi: "I had to ask crew repeatedly for a simple snack, meals were very slow to arrive, entertainment system we'd glitchy, food was just ok."

Punti negativi: "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"

Punti negativi: "It is just a long flight and the middle economy seats are what they are."

Punti positivi: "Always good service"
Punti negativi: "No fruits on long flight, not like other airlines"

Punti positivi: "The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes."
Punti negativi: "A better movie and music selection."

Punti positivi: "all long flight is uncomfortable. The crew can help made a big difference. The airline crew seem to be too busy, ignoring when you try to request something. Ignoring you even they saw your coffee smear because desk is too small and slippery. Curtain was close all the time, as if not welcoming people"
Punti negativi: "Crew can help made a better trip by slowing down thing. Snark area should be open all the time."

Punti negativi: "The food could have been more tasty and warm."

Punti positivi: "China Airlines have always been consistent in food and service. Consistency is good but the quality is not kept up as well."
Punti negativi: "The quality of food. Maybe the food is okay, the heating up of them tends to be over done."

Punti positivi: "Excellent customer service with every question"
Punti negativi: "One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off."

Punti positivi: "Service was very good"
Punti negativi: "Chairs in business class in A 330 were not too good in my view"

Punti positivi: "Service was efficient and responsive ."
Punti negativi: "Food was good"

Punti positivi: "Quite comfortable, met my expectations and I rested. On board team were friendly and helpful."
Punti negativi: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."

Punti positivi: "Good entertainment choice"
Punti negativi: "Average economy plane food"

Punti positivi: "None."
Punti negativi: "I spent another one thousand us dollar to buy another ticket, because their website's problem. I will file complaint when I am back to USA."

Punti positivi: "Good overall flight with good service."
Punti negativi: "No complaints."

Punti positivi: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
Punti negativi: "I like everything"

Punti positivi: "Ground crew check in girl was very nice and accommodating, the plane was new with power access and big entertainment screens good touch screen, food could be a little better but most airplane food is not that good. Overall a good flight."
Punti negativi: "When the person in front of you recline their seat all the way back, you can't adjust the viewing angle of your entertainment screen. Boarding was chaotic as we were in a small gate area. That's the airport's fault though."

Punti positivi: "I like entertainment on the china airlines flight,"

Punti negativi: "A bit scary on the landing. Something, maybe the tires, screeched something wicked."

Punti positivi: "My seat was spacious while my wife's seat was up in the front and cramped."
Punti negativi: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."

Punti positivi: "They were very kind when I had to miss my first scheduled flight."

Punti positivi: "The food was good the crew were very nice and polite"
Punti negativi: "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."

Punti positivi: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Punti negativi: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise)"

Punti positivi: "Food, chair, and crew."
Punti negativi: "Rushing to CIA transfer desk for seat assignment. Boarding desorganixed led to my boarding the last pessanger on plane. The entertainment outlet on my seat was loose and almost lost inside the chair arm."

Punti positivi: "New plane (airbus a350). Love the family couch."
Punti negativi: "Crew wasn't as attentive as expected."

Punti positivi: "Good"
Punti negativi: "General good!"

Punti positivi: "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
Punti negativi: "Nothing"

Punti positivi: "Food and entertainment selection was good."
Punti negativi: "Not too much room in terms of seating. Back pain felt after flight."

Punti negativi: "Our flight was delayed for 8 hours"

Punti positivi: "Crew was very efficient with great customer service"
Punti negativi: "Food was awful. Would bring my own food on future flights"

Punti positivi: "I really liked the good selection of movies and my individual screen."

Punti positivi: "Ground crew facilitated the flow of the very long line, making sure it's moving along. The flight crew were helpful in finding a spot for your carry on and were always there when I needed assistance. Food was good but the Taipei-Manila flight, there was only one choice of meal."

Punti positivi: "The comfortability of the ride was great. Seats were comfortable, easy to sleep in."
Punti negativi: "The flight was delayed. The headphones weren't comfortable at all and the movies weren't easy to hear at all."

Punti positivi: "Crew was professional and very courteous. Helpful staff. Nice smooth flight over."
Punti negativi: "offer water more often"

Punti positivi: "Friendly staff with fast pace. They can serve food within the 2 hour flight. We flew from Taipei to Hong Kong and did not expect a meal."
Punti negativi: "China Airline changed the flight schedule and delayed 1 hour departure time. :-("

Punti positivi: "I got premium economy and I wasn't sure why, again!"

Punti positivi: "Wheelchairs was available in Yangon and Los Angeles airports."
Punti negativi: "Requested two wheelchairs in Taipei airport for departure and return flight in advance. None received in Taipei."

Punti positivi: "The middle seat was empty on my flight, I appreciated the extra room."
Punti negativi: "The movie selection was not super up to date."

Punti positivi: "Nice staff and fast boarding"
Punti negativi: "Terrible seating and mediocre food"

Punti positivi: "Crew is friendly and patient."
Punti negativi: "Meals were terrible and came in bird size portions. I'm petite and still didnt think the portions were enough. On top of that, the food was unappetizing. I only ate rice because the fish looked horrible. Boarding was a mess. The airline ground crew were ineffective in new york and manila. Our flight was delayed because they couldn't board everyone in time. Premium economy is pretty good- seats are large. Economy is a zoo. Don't think I'll be travelling with China Airlines again soon."

Punti positivi: "on time and cordial staffs"
Punti negativi: "seats are small , no refreshment at the back room like water drinks snacks to be self serving"

Punti positivi: "That we were provided with seat belts."
Punti negativi: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."

Punti positivi: "Would recommend it!"

Punti positivi: "I loved that my knees didn't touch the seat in front of me. As a tall girl and a 12hr flight that would not have been comfortable at all."

Punti positivi: "Good flight crew"
Punti negativi: "Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead."

Punti positivi: "The crew didn't nag that I can't watch a movie on my mobile, even during take off and landing. That's highly appreciated. I also could tallies my GoPro during the entire flight, no negative comments from the crew, unlike many other regional carriers here."
Punti negativi: "The IFE screens are very small and dated. There are big IFE boxes under the seats limiting your feet real estate. Food was mediocre at best."

Punti positivi: "Food was good. The screen of the first flight LAX-TPE) was big and new."
Punti negativi: "If the crew needs more rest please give them enough turnaround and breaks. They all look tired and unhappy. That's something the company has to fix, not the consumer to bear. The guy next to me didn't put his bag in the overhead cabinet, so it kept poking me or lie on my feet the entire flight. I'm sure this is something the airline would be able to enforce for security reasons."

Punti positivi: "Space was good. Seats were just right space from one another"
Punti negativi: "We were assigned seats apart from my companion"

Punti positivi: "I liked that I eventually arrived to my destination and was able to go home."
Punti negativi: "Was not notified that my flight was cancelled. Remained on hold for over 2 hours as I had to beg and plead with China Airlines to find and place me on another flight that was not days after my original arrival date. Did not get any form of an apology or upgrade for the stress and inconvenience caused by the last minute cancellation. Taipei to LAX: had to wait in line to check in for 1.5 hours, as there were only 3 China Airline people working the check in desks, I have posted a video on instagram of the massive line that I stood in. https://instagram.com/p/BHobbM0A6mP/"

Punti positivi: "I loved the food service and good customer service overall"
Punti negativi: "Hard to fall asleep but I'm sure it's like that on every flight"

Punti positivi: "I liked the blankets, food and movie selections."
Punti negativi: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."