Trova voli economici da Roma per la Nuova Zelanda

Punti negativi: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."

Punti positivi: "Amazing service"

Punti negativi: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."

Punti positivi: "ANA flights are always well run and good enough."
Punti negativi: "Their iphone applications could be smoother and more functional."

Punti positivi: "Flight attendants were amazing and so service oriented!"

Punti positivi: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
Punti negativi: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."

Punti negativi: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."

Punti positivi: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."

Punti positivi: "Service, entertainment , drinks, everything! Very good!"

Punti positivi: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."

Punti positivi: "Crew amazing and food very good."
Punti negativi: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."

Punti positivi: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Punti negativi: "Seats, food"

Punti positivi: "Nice comfortable flight at convenient times. Great cabin crew and service."

Punti positivi: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Punti negativi: "In flight meal could be improved"

Punti positivi: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Punti negativi: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."

Punti positivi: "Excellent service. Good food. Great entertainment selection."
Punti negativi: "No free WiFi"

Punti positivi: "easy check in."
Punti negativi: "can't choose my own seats."

Punti positivi: "Food and Sitting Space"
Punti negativi: "Nothing"

Punti positivi: "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
Punti negativi: "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"

Punti positivi: "Nothing"
Punti negativi: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Punti positivi: "The attendants are all courteous and respectful."

Punti positivi: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."

Punti positivi: "Very helpful and accommodating flight attendants ... all with a smile!"

Punti positivi: "felt Agent's kind care of elder (me) at Airport. Thanks."
Punti negativi: "Full of passengers. Code Share!?"

Punti negativi: "Good food, clean toilet rooms. Good seating space with foot rest.goo"

Punti positivi: "The leg space and the comfortable chair"
Punti negativi: "The crew they hardly speak English but its ok"

Punti positivi: "Incredible service"

Punti positivi: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Punti negativi: "Very good overall. The entertainment could you a little more choices."

Punti positivi: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Punti negativi: "Nothing really."

Punti positivi: "Free alcohol on international flights is always a plus."
Punti negativi: "The movie selection was not as expansive as I've seen previously."

Punti positivi: "Everthything"
Punti negativi: "Nothing"

Punti positivi: "Flight on time."
Punti negativi: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."

Punti positivi: "Service and food"
Punti negativi: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."

Punti positivi: "Best leg space, new air crafts, kids gifts"
Punti negativi: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"

Punti positivi: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Punti negativi: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."

Punti positivi: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Punti negativi: "None"

Punti positivi: "As long as I didn't fly on united"

Punti positivi: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Punti negativi: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Punti positivi: "2 inches more legroom in economy than other airlines on that route."

Punti positivi: "The food was excellent and the flight attendants were courteous and thoughtful."
Punti negativi: "I slept through a meal."

Punti positivi: "Treated with respect and calmness."

Punti positivi: "Service was friendly and enjoyed the USB charger."
Punti negativi: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."

Punti positivi: "Crew always good"
Punti negativi: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"

Punti positivi: "Nothing really major to complain about but nothing that went the extra mile..."
Punti negativi: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."

Punti positivi: "Comfortable flight and cabin crew were very good"

Punti positivi: "The best service I have ever received. The stewardess ladies are incredible."
Punti negativi: "Alternative movie options."

Punti positivi: "Everything :)"

Punti positivi: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Punti negativi: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."

Punti positivi: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Punti negativi: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."

Punti positivi: "Clean cabin and good service"
Punti negativi: "Not every body is doing extra miles to make customer happy"

Punti positivi: "Entertainment"
Punti negativi: "Crew miss my drink"

Punti positivi: "The crew service is good. Not great, but still above average from other flagship carriers."
Punti negativi: "The seat (B787-10) is so cramp!!!"

Punti positivi: "Amazing staff and service!"
Punti negativi: "None!"

Punti negativi: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Punti positivi: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Punti negativi: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Punti positivi: "Crew was amazing"

Punti positivi: "The crew was really nice. The plane was clean and comfortable."

Punti positivi: "Efficient"
Punti negativi: "Better food, better selection movies"

Punti positivi: "Excellent service"
Punti negativi: "More tasty snacks throughout the flight"

Punti positivi: "Service was excellent, always with a smile."

Punti positivi: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."

Punti negativi: "Nothing"

Punti positivi: "Flight time"

Punti positivi: "The lunch and dinner menu was excellent"
Punti negativi: "more bathrooms."

Punti positivi: "Brand new aircraft, excellent service and food"
Punti negativi: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Punti positivi: "Boarding was good and the flight time was shorter than expected."
Punti negativi: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."

Punti positivi: "In flight entertainment systems"
Punti negativi: "I had beef with mashed potatoes but I found the beef was quite tough."

Punti positivi: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Punti negativi: "Reclining seats tend to make me caustaphonic with the limited space"

Punti negativi: "Delayed 2 hours behind schedule"

Punti negativi: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Punti positivi: "Great experience"
Punti negativi: "Seating arrangement was bad"

Punti positivi: "I like everything about Singapore airline service."
Punti negativi: "Nil"

Punti negativi: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Punti positivi: "All the crews were friendly and helpful!"
Punti negativi: "I wanted to watch Hindi movies with subtitles..."

Punti positivi: "Finally an airline that loads from the back to the front. Makes sense to me"

Punti positivi: "Excellent"
Punti negativi: "All good"

Punti negativi: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."

Punti positivi: "Like the food"

Punti negativi: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."

Punti positivi: "Staff are very friendly and good ."

Punti positivi: "Friendly crew, efficient boarding"
Punti negativi: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"

Punti positivi: "Crew was great. Food not bad for airline food . It was clean."

Punti positivi: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Punti negativi: "Need to be able to upgrade with Krisflyer Miles"

Punti positivi: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Punti negativi: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."

Punti positivi: "The crew is friendly and helpful"
Punti negativi: "Equipment rather poor, screen isn't very clear, hard to read subtitles."

Punti positivi: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Punti negativi: "Nothing negative to report"

Punti positivi: "Singapore crew are on their feet and working for the entire flight. Great service!"

Punti positivi: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."

Punti negativi: "Extremely cramped flight in regular Economy."

Punti positivi: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."

Punti positivi: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Punti negativi: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"

Punti positivi: "Aircraft was OK."
Punti negativi: "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Punti positivi: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

Punti positivi: "Service was great, food was alright, was able to move from a middle seat to a window."
Punti negativi: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."

Punti positivi: "got us there, efficient and effective crew."

Punti positivi: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Punti negativi: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Punti positivi: "The flight experience was pretty great overall.."
Punti negativi: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

"Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating"

"More variety in the entertainment - for instance more competitive sports -soccer, basketball, etc"

Punti positivi: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Punti negativi: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"

Punti negativi: "I truly enjoy this airline! No complaints"

Punti positivi: "Luxury, comfort and hospitality"
Punti negativi: "none"

Punti positivi: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"

Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Punti positivi: "professional and courteous staff. Food is even better than a Lufthasa flights"

Punti positivi: "No leg space"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The crews are very friendly and seats are very comfortable"
Punti negativi: "There nothing could have been better cause everything is perfect"

Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Punti positivi: "More leg room, easy boarding and comfortable flight in economy"
Punti negativi: "NA"

Punti positivi: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Punti negativi: "Nothing to dislike."

Punti positivi: "Excellent Service and most friendly staff"
Punti negativi: "Nothing was bad. But the food taste can be better"

Punti positivi: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Punti negativi: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

Punti positivi: "In-flight crew was excellent."

Punti positivi: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Punti negativi: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."

Punti positivi: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"

Punti positivi: "Faultless as per usual QA flights"

Punti positivi: "Overall a good service with good food."
Punti negativi: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Punti negativi: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Punti positivi: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Punti negativi: "More shower stalls in the business class lounge."

Punti positivi: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Punti negativi: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."

Punti positivi: "QA is really a five starts company , and I enjoy the trip always with qatar airways"

Punti positivi: "Food, seat OK, crew excellent"
Punti negativi: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Punti negativi: "Out dated inflight entertainment system"

Punti negativi: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Punti positivi: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Punti negativi: "The food"

Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Punti positivi: "all"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Great selection of movies and tv shows"
Punti negativi: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"

Punti positivi: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"

Punti positivi: "On board crew are excellent."
Punti negativi: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."

Punti negativi: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Punti positivi: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."

Punti positivi: "Much better knee space. Excellent flight, good service..."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Food quality needs to improve, some chairs can't recline."

Punti negativi: "Seat cushion was hard for long flight time!"

Punti positivi: "It was a short flight, so no problems"

Punti positivi: "Lots of space as the flight quite quiet. Very friendly staff."

Punti positivi: "Very friendly crew and efficient check-in service. Food was lovely."
Punti negativi: "Multiple problems with onboard entertainment re-setting itself."

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced"

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "Yes"
Punti negativi: "No comment"

Punti positivi: "Attentive crew. Responded to all requests right away."
Punti negativi: "I think just entertainment - choice of movies ."

Punti negativi: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."

Punti positivi: "Crew was kind, attentive, funny, and engaging. The best."
Punti negativi: "A warning about landing in Dubai, and being put on a bus to the terminal"

Punti positivi: "Great customer service, great and always smiling crew, wonderful flight"
Punti negativi: "the food options need to be more. an option with steamed rice should always be available"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."

Punti positivi: "Entertainment was awesome. Lots of new movies"
Punti negativi: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Food Staff Service Aircraft"
Punti negativi: "Nothing"

Punti positivi: "The entertainment system. Easy to use and huge variety."
Punti negativi: "The crew seemed very immature. They were more interested in gossiping about their social life and seemed to consider the job as secondary to why they were there."

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "Food"
Punti negativi: "Other Crew woman"

Punti positivi: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Punti negativi: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti negativi: "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"

Punti positivi: "Great crew and comfortable seats"

Punti positivi: "Timing, no delay"

Punti positivi: "Same as above"
Punti negativi: "Same as above"

Punti negativi: "I thought that may i find a gluten free food on airplane"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "The relaxed environment and the crew are amazing"
Punti negativi: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Punti positivi: "a vast improvement on the flydubai flight that took me there"

Punti negativi: "Service was very poor,. Not enough employees or lack of interest."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "Takeoff was a bit delayed, but the biggest problem is that we waited over an hour for our bags in Newark."

Punti positivi: "I liked the cleanliness of the plane, the crew was attentive and friendly"
Punti negativi: "I wished they served more water more frequently. The conversation the flight attendants engaged in was distracting and was not conducive for the passengers who were trying to sleep"

Punti positivi: "Everything."
Punti negativi: "Nothing."

Punti positivi: "The service was wonderful"

Punti positivi: "Free upgrade given as skywards gold"
Punti negativi: "ICE not as good as a380"

Punti positivi: "Was upgraded to business class. Was able to change my special meal for a regular meal in business class. Thanks for the great service. I do feel the service on the 9hr dxb to cpt flight was above that of the 4hr dxb to blr flight."

Punti positivi: "Evverything"
Punti negativi: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"

Punti positivi: "Kids meal were OK"
Punti negativi: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"

Punti positivi: "The attention to my two nine year old kids. They enjoyed the flight."
Punti negativi: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti negativi: "Other than the delay in boarding, which resulted in a bit of chaos, everything went very well."

Punti positivi: "Window seat on my own. Landed early."
Punti negativi: "Direct flight to Melbourne."

Punti positivi: "Entertainment was very good. Crew was professional and efficient."
Punti negativi: "The seat had no lower back support and was really uncomfortable."

Punti positivi: "Crew very nice"
Punti negativi: "So cramped"

Punti positivi: "Very friendly crew."

Punti positivi: "Good entertainment, tasty food, easy boarding and disembarking"
Punti negativi: "nil"

Punti positivi: "The crew was great and the seats were comfortable."
Punti negativi: "If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable."

Punti positivi: "Nothing"
Punti negativi: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"

Punti positivi: "The flight was on time, service with a smile. Staff great."

Punti positivi: "Confort"
Punti negativi: "Meal for children first"

Punti positivi: "Everything was great"
Punti negativi: "Slightly more legroom"

Punti positivi: "Food was surprisingly good and generous. Also nice to have snacks and small soft drinks available in the back at any time. The entertainment system had a good collection of movies."
Punti negativi: "Seats should have a USB port for charging devices. Podcast selection was poor on the entertainment system and usually only had one or two episodes. Because podcasts are often free (or can be licensed cheaply) and require little storage, system should have last 20 episodes of the best 100 podcasts."

Punti negativi: "Plane was old seats are not what you expect for the cost and being supposedly business class"

Punti positivi: "We eventually got to our destination safely although very stressed"
Punti negativi: "The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay"

Punti positivi: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Punti negativi: "The coach seats were wide enough, but a couple of more inches leg room would have been better."

Punti negativi: "Boarding is very haphazard, not according to seat numbers, no pre boarding for small babies. Flight attendant spilled juice on me, very unprofessional."

Punti positivi: "Good seats and leg room in economy. Crew and service were friendly and enjoyable."
Punti negativi: "Information from Qantas on the last minute delay to the flight and ongoing changes to the timing, was poor. We got most of our information on the delay and timing was largely from other sources."

Punti positivi: "Staff helpful and friendly. We got there"
Punti negativi: "It’s a small plane without much to offer"

Punti positivi: "Flight crew is great"
Punti negativi: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."

Punti negativi: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."

Punti positivi: "Qantas staff unfailingly helpful and courteous."
Punti negativi: "A more suitable lunch that could be eaten more easily , the quiche in a fidley box and nothing to w eat it on was trying."

Punti negativi: "The gate displayed on the boards in the departures area did not match the actual gate (17C). Confused a lot of passengers as the gate displayed was through the international area. Limited seating at the gate."

Punti positivi: "staff"

Punti positivi: "The food selection was good as was the entertainment and information."
Punti negativi: "I asked information about our arrival gate, because I had a short connection and the crew could not tell me what gate we were getting off at. They did not stop passengers from unloading their bags and standing up before the flight even stopped at the gate. I am frustrated with Qantas overall because we landed late and because of the customs requirement we had to pick up our bags and bring them to another bag drop for my American Airline flight to Tampa. Because of the flight delay and Customs I missed my flight by 10 minutes. And am now awaiting the next flight home which was 4 hours later."

Punti positivi: "I had a nice seat."
Punti negativi: "Staff were unattentive, nasty"

Punti positivi: "Crew member Alex in the Economy main cabin was wonderful. He tried to memorise as many passenger names as he could as they boarded, and clearly has an amazing capacity to do so. His attitude -- that doing this is worthwhile -- is unusual and highly commendable. He immediately put people at ease. He was attentive, helpful, and very pleasant to all passengers throughout the very long journey. He was a remarkable crew member, turning a journey I had dreaded into one that was memorable."

Punti positivi: "I like the A380 plane, the respect that the crew provide, the quality of the food, and the variety of entertainment"
Punti negativi: "I would loike more music concerts on the entertainment system"

Punti negativi: "Really unnecessary delays."

Punti negativi: "Qantas food gets worse each flight."

Punti negativi: "We were unable to access the boarding area until about 15 min prior to the flight for some unknown reason. We were held in an "anteroom" area. The boarding process was a bit confused as a result."

Punti negativi: "The crew was not all that friendly in my section"

Punti positivi: "Great service, comfortable seats, little to no turbulence, all around a great flight!"
Punti negativi: "When seat in front of you is reclined it takes away a lot of your personal space and makes it impossible to get up to go to bathroom"

Punti positivi: "The person who took my wifes wheel char all te way to the gate"
Punti negativi: "The agent cabin crew member who forgot to help us with our seaating"

Punti positivi: "On time departing and arriving.Flight attendants pleasant."
Punti negativi: "Nothing...was a great flight"

Punti positivi: "Great crew, meals were good."
Punti negativi: "Flight delayed three hours."

Punti positivi: "Mobile checkin, e-boarding pass, straight to the gate!"
Punti negativi: "N/a"

Punti positivi: "Quick boarding, punctual flight, nice snack for a short flight."
Punti negativi: "Dash 8 is a bit cramped when it is full."

Punti positivi: "Comfort puntualità imbarco sbarco decollo atterraggio"
Punti negativi: "-"

Punti positivi: "The flight attendants we're really fun and the food is great!"
Punti negativi: "Boarding was delayed and there wasn't a lot of communication about it."

Punti positivi: "I was worried about the long flight; but it went very well. The crew was so friendly and I felt very taken care of. The food services were well-timed. Awesome selection of movies and shows. We were provided a blanket, pillow, eye mask etc."
Punti negativi: "I wish business class was not so expensive."

Punti positivi: "On time efficient service"
Punti negativi: "Food."

Punti positivi: "Crew was nice and offered extra drinks when asked."
Punti negativi: "Screaming crying babies"

Punti positivi: "Fiona's attention to. Ustomer service was outstanding!"
Punti negativi: "Nothing"

Punti positivi: "The crew was attentive and friendly, food was great and the wide variety of entertainment offered made the 16+ hour flight go by quickly"
Punti negativi: "Only downside was fellow travelers being inconsiderate."

Punti negativi: "I was surprised that we were flying a different carrier than Emirates"

Punti positivi: "boarding was quick and efficient"
Punti negativi: "seats were incredibly tight"

Punti negativi: "The title says it all. This is the first time I ever flew Qantas, and I will try to never fly with them again. I saw one of the old, battle ax stewardesses actually physically shove an elderly Chinese woman who was wandering the aisle before leaving the gate. I mean, the woman should have been in her seat, but that was no reason to body-check her like Wayne Gretzky (or Ron Barassi, take your pick)! Totally unprofessional."

Punti positivi: "plane will clean and service pleasant. hot meal service on 2.5 hour fight."
Punti negativi: "limit weight of roller carry on limited to 8 kg, though did not check weight of shoulder bags New Zealand immigration is intense with bio inspection - check that you do not have any nuts or other issues as took a long time to inspect packaged food bought at Sydney airport Prior to check-in, needed evidence of flight leaving New Zealand, not just confirm number - paper with actual ticket number"

Punti positivi: "Quick and easy to board Overall everything was good Food was above average Crew were accommodating and friendly"
Punti negativi: "Headphones poor quality"

Punti positivi: "Food, entertainment, comfy seats, quiet sleeping time"
Punti negativi: "Some of the head phone connection did not work"

Punti positivi: "They still serve free food and beverages, even on cross country flights. There were plenty of movie choices to keep us occupied."