Trova voli economici da Roma per Auckland

Punti positivi: "Again seats space could be better. Crews were very attentive."
Punti negativi: "Other passengers reclining their seats could be a nuisance..."

Punti positivi: "Clean cabin and good service"
Punti negativi: "Not every body is doing extra miles to make customer happy"

Punti positivi: "The crew was friendly"
Punti negativi: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."

Punti positivi: "Amazing staff and service!"
Punti negativi: "None!"

Punti negativi: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"

Punti positivi: "The crew was really nice. The plane was clean and comfortable."

Punti positivi: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Punti negativi: "Nothing significant!"

Punti positivi: "Efficient"
Punti negativi: "Better food, better selection movies"

Punti positivi: "Excellent service"
Punti negativi: "More tasty snacks throughout the flight"

Punti positivi: "everything in suite class"

Punti positivi: "Service was excellent, always with a smile."

Punti positivi: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."

Punti negativi: "Nothing"

Punti positivi: "Flight time"

Punti positivi: "The lunch and dinner menu was excellent"
Punti negativi: "more bathrooms."

Punti positivi: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Punti negativi: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"

Punti positivi: "Boarding was good and the flight time was shorter than expected."
Punti negativi: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."

Punti positivi: "In flight entertainment systems"
Punti negativi: "I had beef with mashed potatoes but I found the beef was quite tough."

Punti positivi: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Punti negativi: "Reclining seats tend to make me caustaphonic with the limited space"

Punti negativi: "Delayed 2 hours behind schedule"

Punti positivi: "Great experience"
Punti negativi: "Seating arrangement was bad"

Punti positivi: "I like everything about Singapore airline service."
Punti negativi: "Nil"

Punti negativi: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Punti positivi: "All the crews were friendly and helpful!"
Punti negativi: "I wanted to watch Hindi movies with subtitles..."

Punti positivi: "Finally an airline that loads from the back to the front. Makes sense to me"

Punti positivi: "Excellent"
Punti negativi: "All good"

Punti negativi: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."

Punti positivi: "Like the food"

Punti negativi: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."

Punti positivi: "Staff are very friendly and good ."

Punti positivi: "Friendly crew, efficient boarding"
Punti negativi: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"

Punti positivi: "Crew was great. Food not bad for airline food . It was clean."

Punti positivi: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Punti negativi: "Need to be able to upgrade with Krisflyer Miles"

Punti positivi: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Punti negativi: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."

Punti positivi: "The crew is friendly and helpful"
Punti negativi: "Equipment rather poor, screen isn't very clear, hard to read subtitles."

Punti positivi: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Punti negativi: "Nothing negative to report"

Punti positivi: "Singapore crew are on their feet and working for the entire flight. Great service!"

Punti positivi: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."

Punti negativi: "Extremely cramped flight in regular Economy."

Punti positivi: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Punti positivi: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Punti negativi: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"

Punti positivi: "Aircraft was OK."
Punti negativi: "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Punti positivi: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

Punti positivi: "Service was great, food was alright, was able to move from a middle seat to a window."
Punti negativi: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."

Punti positivi: "got us there, efficient and effective crew."

Punti positivi: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Punti negativi: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Punti positivi: "The flight experience was pretty great overall.."
Punti negativi: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

Punti positivi: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Punti negativi: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."

"Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating"

"More variety in the entertainment - for instance more competitive sports -soccer, basketball, etc"

Punti positivi: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Punti negativi: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."

Punti positivi: "The flight was on time"
Punti negativi: "When a very large man is placed next to someone else who is in a middle seat and cannot use the arm rests on either side, I would think the hostesses would make an effort to move one of the three considering there were multiple other open seats. He was also very old and could hardly stand up when needed. It was the most uncomfortable flight, if I had the money, I would definitely fly business class"

Punti negativi: "I truly enjoy this airline! No complaints"

Punti positivi: "Luxury, comfort and hospitality"
Punti negativi: "none"

Punti positivi: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Punti positivi: "Great service, as always. Very comfortable flight."
Punti negativi: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"

Punti positivi: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Punti positivi: "professional and courteous staff. Food is even better than a Lufthasa flights"

Punti positivi: "No leg space"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The crews are very friendly and seats are very comfortable"
Punti negativi: "There nothing could have been better cause everything is perfect"

Punti positivi: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Punti negativi: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Punti positivi: "More leg room, easy boarding and comfortable flight in economy"
Punti negativi: "NA"

Punti positivi: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Punti negativi: "Nothing to dislike."

Punti positivi: "Excellent Service and most friendly staff"
Punti negativi: "Nothing was bad. But the food taste can be better"

Punti positivi: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."

Punti positivi: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Punti negativi: "Everything was good."

Punti positivi: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Punti negativi: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Punti positivi: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

Punti positivi: "In-flight crew was excellent."

Punti positivi: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Punti negativi: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."

Punti positivi: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Punti negativi: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"

Punti positivi: "Faultless as per usual QA flights"

Punti positivi: "Overall a good service with good food."
Punti negativi: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Punti negativi: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Punti positivi: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Punti negativi: "More shower stalls in the business class lounge."

Punti positivi: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Punti negativi: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."

Punti positivi: "QA is really a five starts company , and I enjoy the trip always with qatar airways"

Punti positivi: "Food, seat OK, crew excellent"
Punti negativi: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Punti negativi: "Out dated inflight entertainment system"

Punti negativi: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Punti positivi: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Punti negativi: "The food"

Punti positivi: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"

Punti positivi: "all"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "Great selection of movies and tv shows"
Punti negativi: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"

Punti positivi: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"

Punti positivi: "On board crew are excellent."
Punti negativi: "Ground staff requires training specifically on communication related to boarding. Travelers were confused as to what zone is boarding at a given time as there were no announcements. Pathetic boarding process."

Punti negativi: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Punti positivi: "this was very different nice service, crews with courtesy and ready to listen to any problem.Pauline."

Punti positivi: "Much better knee space. Excellent flight, good service..."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Food quality needs to improve, some chairs can't recline."

Punti negativi: "Seat cushion was hard for long flight time!"

Punti positivi: "It was a short flight, so no problems"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti negativi: "Better inflight entertainment"

Punti positivi: "Crew was kind, attentive, funny, and engaging. The best."
Punti negativi: "A warning about landing in Dubai, and being put on a bus to the terminal"

Punti positivi: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Punti negativi: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."

Punti positivi: "Great customer service, great and always smiling crew, wonderful flight"
Punti negativi: "the food options need to be more. an option with steamed rice should always be available"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Nothing, it did not felt like an Emirates flight."
Punti negativi: "The ICE on this flight is ancient, the seats are narrow, food was okay, nothing special. This is an old 777, which needs a refurbishment badly. Boarind experience is blah. After checking in you find yourself in a waiting hall with all the other passengers."

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "The service and movie selection during the flight."

Punti positivi: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Punti negativi: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."

Punti positivi: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Punti negativi: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."

Punti positivi: "the people working on the plain and airport."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti negativi: "The food was appalling and crew service very ordinary much inferior to Qantas. The seats are also uncomfortable"

Punti positivi: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Punti negativi: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Punti positivi: "Nothing"
Punti negativi: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Punti positivi: "The crews"
Punti negativi: "The wifi is bad the food is bad im in business class"

Punti positivi: "All of the above"
Punti negativi: "Nothing that i didn't like"

Punti positivi: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Punti positivi: "Footrest would be good for a long haul flight."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti negativi: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"

Punti positivi: "Travelled Business Class - a great experience."
Punti negativi: "Slow to board."

Punti positivi: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Punti negativi: "The crew were really young and not very talkative."

Punti positivi: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Punti negativi: "The delay in boarding! It’s hard work when traveling with a toddler."

Punti positivi: "Good facilities, food and entertaniment. Seat comfort not so good."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti positivi: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Punti negativi: "None"

Punti positivi: "The food was good and the service was great. I also had a great seat in the front row."
Punti negativi: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Punti positivi: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Punti negativi: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Punti positivi: "Free upgrade given as skywards gold"
Punti negativi: "ICE not as good as a380"

Punti negativi: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Punti positivi: "Great entertainment system. Lots of leg room best airline"
Punti negativi: "Late departure but made up time in flight"

Punti positivi: "Evverything"
Punti negativi: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"

Punti positivi: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Punti negativi: "Nothing"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "the food"

Punti positivi: "The plane condition."
Punti negativi: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Punti negativi: "Free wifi"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Muslim food"

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Punti negativi: "Move the drapes a few more inches back."

Punti negativi: "All of the less than good, obvious!"

Punti positivi: "The crew."
Punti negativi: "The time between flights."

Punti negativi: "Time"

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti negativi: "Troppo ritardo"

Punti positivi: "The flight crew was so friendly and the food was really good."

Punti positivi: "Everything was smooth and effortless."
Punti negativi: "Can’t think of anything."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Punti negativi: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Punti negativi: "Long haul flight made pleasant by KLM"

Punti positivi: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Punti negativi: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Punti positivi: "I love the food"

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti positivi: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Punti positivi: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Punti negativi: "tough to sit on a plane for 9.5 hours"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Light snack and complementary wine"

Punti positivi: "Friendly hostesses"
Punti negativi: "Flight was delayed 3 hours"

Punti negativi: "old screens and entertainment system leg room to small"

Punti negativi: "wasn't able to take the flight since I missed it"

Punti positivi: "Crew was excellent -kind nice and very attentive"
Punti negativi: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Punti positivi: "Crew was awesome"
Punti negativi: "."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti positivi: "The attendants took great care of us. Super smooth flight."

Punti negativi: "infotainment was down. Lost my luggage the flight was delayed"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Arrived Early!"
Punti negativi: "Left Late :-)"

Punti positivi: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Punti negativi: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Punti positivi: "Food was good and crew members were very nice"
Punti negativi: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Punti negativi: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Punti positivi: "Flight crew; legroom even in cheap seats."
Punti negativi: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Punti negativi: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Punti positivi: "Very friendly crew"

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Punti positivi: "The staff was fast and curteous."
Punti negativi: "There is not anything to complain about besides the usual discomfort of travel."

Punti positivi: "Everything..."
Punti negativi: "There wasn’t any entertainment on this flight though which made the time a little difficult to pass..."

Punti positivi: "Mango juice was good. Food was good. Crew was friendly and fast."
Punti negativi: "More leg room please. Better entertainment. More reclining of seats required. Softer seats."

Punti negativi: "Entertaintmebt was poor, and quality of screen was bad"

Punti positivi: "Amazing crew"
Punti negativi: "At check in"

Punti positivi: "Seat upgrade in response to complaint"
Punti negativi: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"

Punti positivi: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Punti negativi: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"

Punti positivi: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Punti negativi: "Nothing"

Punti negativi: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."

Punti positivi: "Flight attendants are nice enough."
Punti negativi: "1. On FCO-AUH route, my son’s entertainment system did not work. We informed the flight attendant and she said it has to be reset but did not come back to do something about it. 2. On AUH-MLA route, my entertainment system is so unresponsive. The touch screen does not work, so I had to use the manual controls. 3. Repetitive advertisements 4. Movies are old, not updated. 5. Food is not so satisfactory."

Punti positivi: "The crew"

Punti positivi: "The crew das really nice"
Punti negativi: "Food"

Punti positivi: "Easy to cancel trip"
Punti negativi: "Kayak did not have technology to know about cancellation"

Punti positivi: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Punti negativi: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."

Punti positivi: "clean plane staff"
Punti negativi: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."

Punti negativi: "Terrible service, lost all my luggage with no recall on where"

Punti negativi: "Ground agent at Melbourne manager says "sorry, you can't carry your CPAP machine. When I said that there were no questions when I carried it from NY to Abu Dhabi and Abu Dhabi to Melbourne two weeks ago, he says that the policy was changed last week. Gave a hell of a bad time but finally allowed. These people don't know the policies and just harass customers."

Punti positivi: "I liked the wider seats and slightly more leg-room on the Abu Dhabi/London leg of the flight, the food was good and the staff pleasant."
Punti negativi: "I was randomly picked for an "extra security check" at the Heathrow check-in in Abu Dhabi, which seemed ridiculous after going through the Johannesburg security and x-ray check as well as the Abu Dhabi one, and then having to switch on all of my electronic equipment and be swabbed for what I assume was drugs felt a bit over-the-top."

Punti negativi: "The carry-on size allowance is way too small and the staff was adamant and said pay $300 (Reason: the suitcase wheels wouldn't go inside the measuring crate) Ended up buying a backpack. I have used the same bag for traveling from india on etihad. Decided never to use etihad for travel."

Punti negativi: "I was teared very bad while in Cochin Air port. over weight, was the issue, well I told them let me remove some stuff to reduce the weight. They didn't allow me to do that, made me to pay 200 $. didn't worth it . I was ready to throw some stuff in the trash.staff at Etihad Counter was arguing and show no professionalism end of the journey found my 2 pots were broken. Crew was nice ."

Punti positivi: "Gentilezza del personale"

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti negativi: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."

Punti negativi: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"

Punti positivi: "Comfort on such a long flight was much better than other airlines. Food was great"

Punti positivi: "Staff were friendly and helpful, fast to attend."
Punti negativi: "Seats are small, decor is old. Bread was stale."

Punti positivi: "All good"
Punti negativi: "Plane late"

Punti positivi: "Every thing was good"

Punti positivi: "In flight service and amenities"
Punti negativi: "Long layover"

Punti positivi: "The food was delicious (there was lamb at multiple meals) and the flight attendants had everyone close the windows so as to help with the jet lag."
Punti negativi: "I had a lot of issues with Etihad this trip. First, they changed our return date no less than 3 different times, one of them by more than 2 days. Then, they wouldn't allow us to pick up our checked luggage for our layover in Abu Dhabi because it was under 24 hours long. Unfortunately, while we made our connecting flight the next day, our luggage did not. We ended up spending 3 days without luggage, and ultimately went to the airport ourselves in order to make our tour."

Punti positivi: "the flight was half full so we could really stretch out."

Punti negativi: "The flight was delayed and the next connecting flight was missed"

Punti positivi: "Food again"
Punti negativi: "old entertainment system"

Punti positivi: "Economy legroom was good, great food, clean plane. Staff seemed professional but occasionally cold to requests."

Punti positivi: "Food is good."
Punti negativi: "For US flights checking at the US immigration is very unorganized by AUG crew. No good communication for long overlay passengers."

Punti negativi: "Food was okay..."

Punti positivi: "Service very good"
Punti negativi: "Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor ."

Punti positivi: "Service was good"
Punti negativi: "Seats are very narrow and uncomfortable. The seat cushion doesn't provide much 'cushion'. Some other competitor airlines have much better seats."

Punti positivi: "Best On time/schedule ahead arrival/boarding service."
Punti negativi: "Seating arrangement need to improve on 4 seats rows."

Punti positivi: "Ethihad is simply amazing. Best airways."
Punti negativi: "I would have preferred A380 for the trip"

Punti positivi: "Service and food"

Punti positivi: "Price"
Punti negativi: "Got stuck in a row that doesn't recline. You could call it unlucky for choosing that seat"

Punti negativi: "Major delay in boarding. Then we had to stop at Mumbai for hours. No clear explanation was made. They didn't provide us wifi, we couldn't reach our families to let them know."

Punti negativi: "Stranamente ho trovato pochi film con una traccia audio in italiano. Altre compagnie (Emirates, ad esempio), pur non avendo una partnership con Alitalia, ha la traccia italiana disponibile per tutti i film che sono usciti anche in Italia"

Punti positivi: "The flight was comfortable. Food was ok, but could be improved in variety."
Punti negativi: "Boarding process, slow and long - I have seen other airlines do it much faster. Crew were friendly, but lots of confusion among crew members. Entertainment was horrible - need new and latest movies. The latest movies available were months old. This makes the flight time feel a lot longer than it is."

Punti positivi: "The food was ok."
Punti negativi: "The crew at O'hare Airport had terrible customer service.. The boarding crew made everyone buy new carry-on bags as their current bags were apparently 'too tall' to fit, even though most of the passengers there had arrived from domestic flights without having any issue with their carry-on baggage. They said that either pay $300 to check-in your bag, or buy a new bag. Once everyone had bought new bags ($100 minimum) and ditched their old bags (created a huge pile in the corner of the boarding area), they didn't bother to check the new bags to see if they were now compliant... Never flying with Etihad!"

Punti positivi: "Polite staff."
Punti negativi: "The seats were a little tight with not much space to avoid touching your neighbor. It really made the 13 hour flight uncomfortable to sleep. On a shorter flight it wouldn't have been as big of an issue but this overnight trip it was rough."

Punti positivi: "OVERALL"
Punti negativi: "ASMA"

Punti negativi: "The crew over exaggerates everything, I asked for an airsickness bag and I was offboarded! They didn't even rebook a flight for me!!! I had to buy one myself"

Punti positivi: "One of the best experiences I have had. The plane was well appointed with large restrooms. The crew was very attentive and the flight was very smooth."

Punti positivi: "Service was competent and I commend the stewards and stewardesses for making the best of a poor situation"
Punti negativi: "Seats are narrow and leg room is tiny. I am likely not alone in saying that I would pay a little extra for my ticket if all our seats were a bit more roomy and leg room a bit wider. And I am not talking about just your upgrades - I detest such a la carte pricing that only make money for the company without considering comfort for the customers."