Trova voli low cost per Montpellier

Punti negativi: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Punti positivi: Nothing

Punti negativi: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Punti positivi: Confort and kindness

Punti negativi: It was too cold

Punti positivi: Crew good and seat OK but not exceptional for business class

Punti negativi: Food was average - main course could have been better. Range of movies ok but not great

Punti positivi: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Punti negativi: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Punti negativi: I not get to go my flight, I couldn't get reimbursement

Punti positivi: Nothing

Punti negativi: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Punti positivi: More space in business class (777-300) than many other airlines.

Punti negativi: Entertainment very limited. No adjustable air vents in this aircraft

Punti negativi: Time

Punti negativi: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Punti positivi: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Punti negativi: Flight was delayed, had to run to my next connection flight.

Punti negativi: When its rain we shouldn’t walk to the air plain

Punti positivi: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Punti negativi: I flew economy and all was good and appropriate to the level.

Punti negativi: It's KLM. What else do you need to know.

Punti negativi: When its rain we shouldn’t walk to the air plain

Punti positivi: Professional crew. Good simple check in.

Punti negativi: Nothing.

Punti positivi: The crew was terrific.

Punti negativi: New variety of food

Punti negativi: Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!

Punti positivi: The crew was OK, but nothing special.

Punti negativi: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(