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Punti positivi: Pilot and staff were informative and great

Punti negativi: I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip

Punti positivi: Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic.

Punti negativi: Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air

Punti negativi: We weren't alerted there was a chance of delays. Over two hours late.

Punti positivi: Polite crew

Punti negativi: No air traffic

Punti positivi: Arrived alive.

Punti negativi: Literally everything. Plane was super dirty upon boarding amongst other typical AA complaints.

Punti positivi: Crew was very nice the seats were not very comfortable

Punti negativi: A little more room

Punti negativi: Exit row seats are too small.

Punti positivi: Food was good, crew was great

Punti negativi: leg room was better than some but for a long flight it was tight

Punti positivi: For the 9 hour flight it would have been nice to have a screen with movies available.

Punti negativi: First plane was newer, 2nd plane was older.

Punti positivi: Limpio,

Punti negativi: La comida mediocre

Punti positivi: Crew was very nice the seats were not very comfortable

Punti negativi: A little more room

Punti positivi: Crew was very pleasant and quick with service.

Punti negativi: There was no in-flight entertainment! This is ridiculous for an overnight, international flight.

Punti positivi: The crew was fine the seats were horrible. I will not fly American again as this is the second trip I took in the last year one to Japan one to Greece. Both times I felt like a sardine.

Punti negativi: 2 inches in both directions.

Punti positivi: Comfortable seating

Punti positivi: Crew did a terrific job.

Punti negativi: Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed.

Punti positivi: Entertainment was good and flight was clean

Punti negativi: AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure.

Punti positivi: Getting to my destination

Punti negativi: Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!

Punti negativi: Delayed the flight because they sold 1/3 of the seats, not a priority for American operating at a loss.

Punti positivi: Crew was very nice the seats were not very comfortable

Punti negativi: A little more room

Punti negativi: Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight.

Punti positivi: The crew was great, the plane was new with good tech and space in the seats

Punti negativi: Terminal b at lga is a disaster

Punti negativi: Boarding process including changing terminals, going thru security is awful. This time I had ample of time to go Thru that long waiting process but last time I almost missed the flight. Heard from others the same issue. London Heathrow airport needs to come up with better solution before losing the