Trova voli economici da Galizia per Sicilia

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Yes"
Punti negativi: "Nothing. Flight was amazing"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"

Punti positivi: "Staff were professional and polite."
Punti negativi: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Punti negativi: "Time"

Punti positivi: "Great crew."
Punti negativi: "Ran out of business class meal. Substituted a Econ class."

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti positivi: "economy plus seats were nice, great movie selection, especially international movies"
Punti negativi: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Punti negativi: "Flight got cancelled"

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Punti negativi: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti negativi: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Punti negativi: "Troppo ritardo"

Punti positivi: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Punti negativi: "the headrest is hard. Apart from that- all was fine"

Punti positivi: "Entertainment was amazing"
Punti negativi: "Seats a bit hard"

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Punti positivi: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Punti positivi: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Punti negativi: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Punti positivi: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Punti negativi: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti positivi: "Food was excellent, frequent and filling"
Punti negativi: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Punti positivi: "Wifi on Board"
Punti negativi: "Nothing"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Nice crew; clean plane; decent dinner"
Punti negativi: "No entertainment system; insufficient knee space"

Punti positivi: "I got some rest"
Punti negativi: "unable to charge my phone or watch movies"

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti positivi: "Very friendly crew"

Punti positivi: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Punti negativi: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Punti positivi: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Punti positivi: "My bagage broke"
Punti negativi: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Punti positivi: "The food and the punctuality"
Punti negativi: "The technology in interteiment is not touch screen"

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Boarding/unboarding"
Punti negativi: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

"Non ho preso il volo"

"The airplane seems to be in good shape. The crew member aren’t as welcoming as they’re in other European airlines. It’s hard to understand the flight attendants when they speak English."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Delayed departure from Lisbon due to security issue but flight arrived on time in Madrid."

Punti positivi: "Nothing"
Punti negativi: "Being able to go home"

Punti negativi: "The seats"

Punti positivi: "Great selection"
Punti negativi: "Bathrooms are not enough"

Punti positivi: "Seats were comfortable and the crew was great."
Punti negativi: "While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "Nothing"
Punti negativi: "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"

Punti negativi: "Still waiting for luggage 2 hours after flight arrived."

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti negativi: "It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags."

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "Not full, attendants went out of way to accommodate seating requests"

Punti negativi: "Even water they gave only for purchase. The flight arrived on time, but there was a long wait for luggage at the Budapest airport"

Punti positivi: "It was a non-stop flight, so we good home more quickly than going to Spain."
Punti negativi: "Very little leg-room. We were 3 small people, and I felt sorry for anyone with long legs."

Punti positivi: "The food could be better"

Punti positivi: "After fixing the mistake they gave us two adjacent seats on the plane."
Punti negativi: "I came with a friend. At first we were given 2 boarding passes, both with my name. We continued to security where they found the problem. We had to go back to the check-in counter and they reprinted boarding passes. This time names correct but both for the same seat. Only after a long while they were able to fix it. The Iberia crew barely spoke English. Overall - made mistakes, wasted a lot of our time."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "The movies and the leg room seemed better then normal"

Punti negativi: "Un po’ tutto"

Punti positivi: "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"

Punti positivi: "Finnair landed their plane so smoothly...."

Punti negativi: "Seating and not so friendly"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Punti positivi: "Plenty of space for a long flight, left and landed on time. Overall very pleased"
Punti negativi: "Only complaint is that there was not dairy-free friendly food option for either meal. I figured this would happen so I brought my own food and was glad I did"

Punti positivi: "Nothing"
Punti negativi: "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Punti positivi: "The color that crew members wear"
Punti negativi: "I arrived 2 hr.30 min and regardless of having bought my ticket long time ago, October, I was placed standby because an overbooking of the plane. The agent in the counter claimed that they could do that because was "legal to overbook". One of the agents at the gate when I went to get my seat indicated that I paid for a "cheap ticket" and that I should take whatever seat they have left. I was given 46E. I was thrown my food on my table. I asked for the pasta option because I do not eat beef. She said: "That's what we have, we do not have more food. You are flying economy class". I was mistreated badly."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "The staff was very friendly, polite and attentive"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti negativi: "On time, food is ok."

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "the AC worked. the last flight had warm air from the vents"
Punti negativi: "flight was delayed 3 hours to begin with.. it was unorganized....no apology was given whatsoever.. plane was a bit uncomfortable. flight crew looked unhappy..I like to see people smile."

Punti negativi: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."

Punti positivi: "The crew was awesome and very helpful. The trip was also comfortable as it could be for a full flight."
Punti negativi: "I am a vegetarian, I was not made aware of food options and was only offered chicken or beef, which I do not eat."

Punti positivi: "Clean plane, pleasant staff, excellent movie selection. food better than most."

Punti positivi: "The entertainment is great, I always appreciate a good movie selection for long haul flights. The space is ok and the seats recline well. The blankets and pillows were warm and comfortable too. Food was remarkably edible."
Punti negativi: "The beverage services should come around more often. Two cups of water during a 9 hour flight just aren't adequate."

Punti positivi: "Shortness of flight"
Punti negativi: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."

Punti positivi: "The flight was ok."
Punti negativi: "Ok. I was so rushed from my connection I got sick. My bag was left in Madrid."

Punti positivi: "Roomier plane than the one I took to Madrid."
Punti negativi: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."

Punti negativi: "There was no complimentary water provided"

Punti negativi: "Flt attendants unnecessarily bossy."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti positivi: "Air Europa sucks. Avoid if you can. Not worth the savings."

Punti positivi: "Nothing"
Punti negativi: "If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US."

Punti positivi: "No incidents which is always a good thing. I would've liked that the seat had a USB charger though."
Punti negativi: "For some reason the airport scheduled 2 packed flights to board at gates right next to each other. These gates are right next to a main corridor. As you can imagine, it was chaos with lots of people standing around in both lines and then bunch of people trying to walk through."

Punti negativi: "Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs"

Punti negativi: "Boarding procesa...an absolute mess"

Punti positivi: "Ok"
Punti negativi: "Is ok"

Punti positivi: "Seat in Business Class Dreamliner was excellent-very comfortable with great flexibility of use. Service was attentive, but challenged to understand English"
Punti negativi: "Entertainment selection of movies and music was very poor and too limited. Food was of inferior quality for business class"

Punti positivi: "Yes"
Punti negativi: "Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it"

Punti positivi: "Overall plane stability"
Punti negativi: "No delays, better food, updated plane"

Punti negativi: "Luggage not included. Charged at an excessive 120 USD rate !"

Punti positivi: "Service was good and so was the entertainment"
Punti negativi: "I’m not sure if it was because where we were sitting but it was SO HOT! I had to switch pants mid flight because I was sweating. And these flights are too long for standard seats. Not enough XL seats available"

Punti negativi: "La puntualità"

Punti positivi: "Confortable"
Punti negativi: "Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles."

Punti positivi: "The crew and service, the overall flight was good."
Punti negativi: "The waiting time, boarding,"

Punti positivi: "The price!"
Punti negativi: "Never on time!"

Punti negativi: "I have to cancel my flight and the meeting I had in Madrid to the 2 hours delay."

Punti positivi: "Good seating space."
Punti negativi: "Food & drinks are expensive, but we brought our own."

Punti positivi: "clean plane food and drinks comfortable seats"
Punti negativi: "warm and no way of adjusting a personal vent"

Punti positivi: "esta vez hicieron buen trabajo"

Punti positivi: "Everything was perfect"

Punti positivi: "good service"
Punti negativi: "cramped chairs and an attached box under my seat limiting foot space. Also i didn't like having to plug into their wifi and pay a fee.so i didn't use it. couldn't figure it out either since my phone had been stolen at the MAD airport and all I had was a kindle fire."

Punti negativi: "The excessive baggage fee"

Punti negativi: "The food menu needs to be improved"

Punti positivi: "No Halal Muslim food"

Punti positivi: "The crew..."

Punti positivi: "Left on time, arrived early, and the price is good."
Punti negativi: "The food is not very good, the attention is not very good, the luggage arrived late, it just wasn't like other times I have travel with you."

Punti positivi: "Will never fly this airline again"

Punti positivi: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"

Punti positivi: "The seats had a power station so I could charge electronics in flight. Boarding was quick."
Punti negativi: "We took off 30 minutes late without an explanation. The crew never spoke to me or asked if I needed anything. I was bumped many times by crew members as they walked past."

Punti positivi: "....."
Punti negativi: "The seats were very uncomfortable for a long flight. There was also no air circulation so it was extremely hot. The fact that we had to pay for internet is ridiculous. How much more money are these airlines trying to pump out of us? I will not be flying with air europa in the future."

Punti positivi: "Nothing"
Punti negativi: "Scam of taking enormous amount of money from passengers for check in baggage. At the time of making the booking,your website didn't show how & where to pay for Che k in baggage but when I checked in at the airport I had to pay 60 euros each for check in baggage when I had paid only $50 for the airfare. I think it's highway robbery to charge so much for checkbin baggage by deceiving passengers of not providing the option to pay half the price at the time of purchasing the ticket. I would never book another ticket through your site & will make sure I tell everyone to do the same. I had worse experience ever."

Punti positivi: "No delays"
Punti negativi: "Boarding process they start from back rows first"

Punti positivi: "Crew was very pleasant and helpful"
Punti negativi: "No outlet to charge a phone"

Punti negativi: "No outlet to charge a phone"

Punti positivi: "the crew was nice ans well manered"
Punti negativi: "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."

Punti positivi: "excellent service, better than expected. flight took off 10 minutes early and arrived 20 minutes early"
Punti negativi: "nothing"

Punti positivi: "Arriving plane was late and then there was added lateness because of a bag put on the plane without owner getting on plane -- perfectly fine otherwise, just a bit disorganized."

Punti negativi: "only food and water for purchasing no entretainment."

Punti positivi: "The prive was ok"
Punti negativi: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Punti negativi: "More than 4 hours delay and nobody was able to tell us anything, nobody was updated in the gate, terrible information and service, Internet service was terrible, the only quick procedure was to charge my credit card, after this terrible reception"

Punti positivi: "Everything!"

Punti positivi: "Nice, new, spacious aircraft!"
Punti negativi: "Grouchy stewardess. Most stewardesses did not speak English. Vacant exit row not available to sit in. Boarding staff did not notify by loud speaker of boarding beginning in Miami."

Punti negativi: "No teníannTV!!"

Punti negativi: "No alcohol."

Punti positivi: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
Punti negativi: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."

Punti positivi: "Comfortable seats, good food, great crew, no delays, overall bettert than other airlines I've flown in U.S."

Punti positivi: "The employees of air Europa are always so friendly and helpful. The flight, the price, the value for money is excellent."
Punti negativi: "I didn't like the breakfast."

Punti positivi: "The electric stairway was not working and we had to carry the baby with The carry bags up the stairs and the stroller was not delivered at the airplane it was delivered with the suitcases."

"Uno snack oltre al bicchiere d'acqua, sarebbe molto gradito in un volo di oltre un'ora, per il resto, old is gold, aerei soliti e personale molto educato."

"Volo cancellato, 7 ore fermi e per lo più bagaglio smarrito …. Esperienza pessima"

"Oltre la lunga attesa e il ritardo per salire sull'aereo abbiamo trovato poltrone e aereo tutto sporco in condizioni indecenti, un volo molto pessimo"

Punti negativi: "Online check-in process. Boarding pass not available to be added to wallet. Unable to view; had to have the boarding pass emailed to me. No option to set up SMS tracking foe flight status."

Punti negativi: "Il mio volo è stato ottimo grazie."

Punti positivi: "Alitalia è sempre Alitalia, tutto perfetto"

Punti negativi: "Nulla non mi è piaciuto dopo questo eviterò al limite possibile di non prendere più biglietti con Alitalia"

Punti positivi: "Nulla"
Punti negativi: "Mi hanno fatto perdere il volo cambiando di contino il gate e non mi hanno dato la minima assistenza per risolvere il problema ero lì ad aspettare nel monitor non ha dato mai imbarchi."

Punti positivi: "Niente"
Punti negativi: "Il comfort dell'aeromobile"

Punti positivi: "Niente"
Punti negativi: "Cambio aeromobile e cambio posti"

Punti positivi: "Personale gentile"
Punti negativi: "Imbarco"

Punti negativi: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Punti positivi: "Aereo in linea con le altre compagnie primarie"
Punti negativi: "Cibo pessimo, una compagnia come crede di essere Alitalia, che per un volo di linea serve una bustina di snack, proprio senza eleganza, forse i dirigenti dovrebbero volare con altre compagnie, arrossirebbero dalla vergogna. Mai più"

Punti positivi: "Tutto perfetto"

Punti negativi: "Tutto"

Punti negativi: "Delayed takeoff. That happens but very poor communication about the delay."

Punti positivi: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Punti negativi: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"

Punti positivi: "Even though the plan was full, the boarding process was quick."
Punti negativi: "Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile."

Punti positivi: "on time departure and arrival"
Punti negativi: "price for baggage, water is only “service” on board"

Punti negativi: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Punti positivi: "ok , abbastanza comodo"
Punti negativi: "spazi"

Punti positivi: "Niente"
Punti negativi: "Tutto"

Punti positivi: "Niente"
Punti negativi: "Tutto dal servizio al modo di trattare i clienti fini a la trasparenza"

Punti positivi: "Peu de place pour les jambes Équipage très sympa"
Punti negativi: "Plus de place pour les jambes mais vol rapide donc Ok"

Punti positivi: "Cordiale, professionale e disponibile ad accontentare ogni richiesta del passeggero"
Punti negativi: "Wi-Fi a bordo"

Punti positivi: "Volo piacevolissimo. Atterraggio perfetto. Perfetto orario"

Punti negativi: "Efficienza banchi accettazione bagaglio"

Punti positivi: "the flight was on time"
Punti negativi: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Punti positivi: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Punti negativi: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Punti positivi: "Volo Londra Roma, aeromobili con ancora sufficiente spazio davanti anche nei posti normali (io alto 1.90) e cintura comoda che non resto soffocato (io peso 140 kg). Personale gentile e almeno un piccolo snack e acqua. Chi si lamenta di Alitalia, voli prima con altre compagnia di bandiera (BA o KLM)."

Punti positivi: "Lo spuntino offerto"

Punti negativi: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Punti positivi: "Amazing crew helped us check in our luggage at a reduced rate."
Punti negativi: "More inter European connections at more competitive price"

Punti negativi: "Everything was good."

Punti positivi: "Velocità delle varie fasi."

Punti negativi: "Posti troppo stretti"

Punti negativi: "Alitalia is the worst airline company"

Punti negativi: "Alitalia is the worst airline company"

Punti positivi: "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"

Punti positivi: "All flights on time"

Punti positivi: "nulla"
Punti negativi: "ritardo volo di quasi un'ora"

Punti positivi: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Punti negativi: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Punti positivi: "Il ritardo dalle 21.45 alle 2.30, 4.45 ore per motivi tecnici: una sofferenza anche se avevo la business ed hanno tenuto aperta la Sala Alitalia fino al nostro imbarco. Cibo ovviamente non provato, perché non era il caso di cenare alle quattro di notte. Confort buono, in Magnifica. Personale praticamente inesistente: hanno offerto un frizzantino o un succo subito dopo l’imbarco, hanno chiesto se qualcuno voleva mangiar qualcosa e poi sono scomparsi per 10 ore. Nessuno chiede ai passeggeri se vogliono qualcosa: dove sono aperitivi, snack durante tutto il viaggio, liquori che Alitalia sbandiera ?"

Punti positivi: "Crew was fast"
Punti negativi: "Boarding was late and also arrived late"

Punti positivi: "Not much. Mediocre everything. Was nice that the flight was not very full."
Punti negativi: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."

Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."

Punti positivi: "Nice entertainment, good food and staff"
Punti negativi: "Arms rest pretty smalls"

Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"

Punti negativi: "Boarding was late again, 25 minutes this time Seats are Too Tight"

"stavo per morire"

"They changed the airplane day before and I paid for the extra space so when I was on the boarding they changed my seat to a worst one, then the food was horrible, they don't refill the catering at Amsterdam so the flight from BCN to AMS bought almost everything"

Punti negativi: "This sucked."

Punti positivi: "Efficient. On time."
Punti negativi: "Water, courtesy of the airline. More space, of course."

Punti negativi: "WIFI announcement which did not exist"

Punti positivi: "Pulizia e personale"
Punti negativi: "I prezzi Dell caffè ☕"

Punti positivi: "There was a good amount of room on the plane with comfortable seating."
Punti negativi: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."

Punti positivi: "La puntualità"
Punti negativi: "La divisione prima del imbarco in base ai nr dove ci si siede e poi ci hanno messo su lo stesso autobus"

Punti negativi: "Nicer crew."

Punti negativi: "Did not get to board my flight."

Punti negativi: "I fid not go to Amstredam because i lost my flight. Noregiean airlines was late. I went to London."

Punti positivi: "the plane was not bad, the personal monitor was very advanced."
Punti negativi: "offer at least one meal, offer at least something to drink, a blanket ... in 8 hours of flight ... after hundreds and hundreds of dollars for a ticket. shame."

Punti positivi: "Nothkng"
Punti negativi: "Everythkng"

Punti negativi: "Ticketing should have been better. They didn't have my name and couldn't print my boarding pass. I almost missed my flight, eventhough I was 2 hours early at the airport."

Punti negativi: "I was unable to check in online (and I tried multiple times with multiple devices). I got the unhelpful message that I simply couldn’t “check-in at this time.” This left me thinking that I should keep trying. A more specific error message would be more helpful."

Punti positivi: "No comment"
Punti negativi: "No coment"

Punti positivi: "Sedile molto comodo x un low-cost."
Punti negativi: "Check-in online non disponibile per la tratta SPU - FCO."

Punti positivi: "Space plus"

Punti positivi: "Seat comfortable, crew do their best"
Punti negativi: "be on time!!"

Punti negativi: "Lo spazio tra i sedili!!!!"

Punti positivi: "Nulla, mai viaggiato cosi male! Non si tiusciva a stare seduti!!!! Sedile scomodo e non c’era spazio per le gambe!!!!!"
Punti negativi: "Allargare lo spazio per le gambe anche solo di pochi centimetri!"

Punti positivi: "Trying to be the worlds worst airline. They get my vote. With totally mixed up gates many missed flight. Airline didn’t care"
Punti negativi: "Everything"

Punti negativi: "Pagata la priority mi trovo nella fila 3 gruppo imbarcato per ultimo! Inaccettabile"

Punti negativi: "Far pulire bene bagni e posti a sedere pieni di carta nel pavimento, briciole ed acqua sui sedili nonché cibo anche nelle cappelliere"

Punti positivi: "Il check in rapido Il personale super educato e simpaticissimo"
Punti negativi: "La pulizia dell’aereo Non per me, ma io non avevo acquistato il prioritario però sono stato imbarcato davanti a quelli che erano prioritari quindi hanno mischiato tutti e chi ha pagato per il servizio Priority era proprio arrabbiato"

Punti positivi: "il sedile decisamemte scomodo e di dimensioni ridotte"
Punti negativi: "praticamente tutto"

Punti positivi: "DA Barcellona è andato molto bene e atterrato in anticipo"
Punti negativi: "Da milano è partito con 40 minuti di ritardo e arrivato con 30 minuti di ritardo. Inoltre il personale all'ingresso del volo era scontroso e poco professionale"

Punti negativi: "Scadente"

Punti positivi: "Niente"
Punti negativi: "Non sono state date le disposizioni di sicurezza a bordo. Non ho ricevuto nulla di ciò che ho chiesto agli assistenti di volo durante il loro passaggio. Il volo ha tardato di un'ora. L'atterraggio è stato il più spaventoso in oltre 20 viaggi compiuti ad oggi. Da dimenticare."

Punti negativi: "Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa."

Punti positivi: "La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio"
Punti negativi: "Portavo una chitarra"

Punti negativi: "Ritardo aereo e ritiro bagagli assurdo"

Punti positivi: "Gentilezza personale"
Punti negativi: "Attesa valigia imbarcata"

Punti positivi: "Everything is good"

Punti positivi: "Leg space"
Punti negativi: "Flight cancelled and replacement flight delayed, no offer of food or compensations"

Punti negativi: "Come sempre Vueling ha fatto ritardo e questa volta abbiamo pagato un supplemento alla compagnia di affitto auto"

Punti positivi: "Efficient boarding and departure. Clean aircraft."
Punti negativi: "Seats are too close together. This is the first time my knees the seat ahead of me."

Punti positivi: "This was a standard flight.... there was nothing special about it...."

Punti positivi: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Punti negativi: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."

Punti positivi: "rapporto prezzo/qualità"
Punti negativi: "L'orario del volo"

Punti positivi: "Nothing."
Punti negativi: "Flight was delayed by about five hours. Had to do a mad dash to city airport from Luton just to stand a chance of making my meeting. I will never be using Vueling again."

Punti positivi: "The individual tv screens."
Punti negativi: "This is what I noticed while checking in the last gate before we board. We were singled out with a few other people to be additional screened in questions. When we were done, there were about more than 10 individuals who were waiting to pass the gate and about over 50 waiting in line. We noticed that the European descent individuals with bigger bags were not question and allowed to pass through. We were stop and was informed we have to pay for our luggage. The rep took our credit card and scanned it and when we asked how much she informed us the amount will be appeared in our next statement. How did she not even know?? Lastly, the individual in front of us had the same luggage (if not bigger) and didn’t even have to beck his in!"

Punti negativi: "Malissssssssssssimisssssimo"

Punti positivi: "Crew was nice and friendly"
Punti negativi: "Boarding took place in a separate area of the airport, no access to shops. Flight was delayed, we arrived an hour late at our destination."

Punti negativi: "Flight was cancelled and I was not notified or rerouted."

Punti positivi: "...and don’t really do that in a way helpful to the passenger! I couldn’t get my boarding passes from Vueling’s website, as the login details as required by Vueling, are actually those used by who “bought” the ticket - some random email used by Kayak / Lastminute.com, and not mine! Crazy! Moreover, the whole business processes that Vieling use are just dijointed. even getting help I still never received by boarding passes via email."
Punti negativi: "Worse, Vueling charge you, on checking, to “choose seats” with no obvious way of not paying for them! I’m sure here was a link somewhere - but could I see it?! Nope! that and my suitcases, and I had paid over €100 extra on top of my initial flight cost. BA or Easyjet next time!"

Punti positivi: "Quick and cheap flight from Rome to Pairs for sightseeing"
Punti negativi: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"

Punti negativi: "The flight was delayed by an hour but that was not Vueling’s fault. Despite the delay the staff did all they could to notify passengers and leave as soon as possible."

Punti negativi: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."

Punti positivi: "It was comfortable, clean and efficient."
Punti negativi: "The crew didn’t know f they had any vegan food."