Trova voli economici da Francoforte per l'Italia

Punti positivi: "Really enjoyed the free glass of Prosecco! Attentive service."

Punti negativi: "I had many problems to do the checkin with my little dog, Lufthansa didn't help me. I can't to flight and when I tried rebooking the flight, I need to buy a new ticket because though I was in the checkin on Zurique airport talking with Lufthansa staff, they considered that a NOSHOW ocurred."

Punti positivi: "Cleanliness of airline"
Punti negativi: "Baggage price could’ve been more informative and more reasonable pricing"

Punti positivi: "First time flying with air dolomiti, very impressed!"

Punti negativi: "The crew was 2 hours late to the plane"

Punti positivi: "Extremely roomy seats and great staff."
Punti negativi: "NO compliants at all."

Punti negativi: "Delayed bc of plane not scheduled causing me to miss next flight and keeping me out of work for a day without reimbursement"

Punti positivi: "Nothing"
Punti negativi: "Flight was canceled, checked bags were deposited insecurely without our knowledge near the exit, No flights available on same day, spent 10 hours in the packed Pisa airport without going anywhere. Kayak didn’t even get updates from the airline. Horrible experience."

Punti positivi: "Loved the crew! Very professional, polite and smiling."
Punti negativi: "Nothing"

Punti negativi: "Not have canceled my flight!!!"

Punti negativi: "Having to board a bus to get on the plane"

Punti positivi: "Snack e caffè gratuiti"

Punti positivi: "Nothing"
Punti negativi: "Missed connecting flight and no communication from Lufthansa personnel"

Punti positivi: "The flight was late taking off but the crew were very apologetic and offered support to those making connections."
Punti negativi: "No concerns"

Punti negativi: "Checking bags was a nightmare. Terrible process. Airline personnel were extremely rude. Specifically at the airport. Flights were continuously pushed. Sat on plane and buses far too long. Worst travel experience of my life."

Punti positivi: "Everything was on time"
Punti negativi: "N/A"

Punti negativi: "Took about 30 min to restart the movie system then all was good."

Punti positivi: "On time, professional, arrived early."

Punti positivi: "Food was great and the staff were even better. We were served light breakfast. The staff provided great service and wonderful company. Great flight."
Punti negativi: "Nothing!"

Punti positivi: "From the start to the end me flights delayed from one hour to over 3 hours. Very disappointed. Gate changed and our departure time changed four times. After 2 and half hours they give us €5 Euro for refreshment."
Punti negativi: "The worst flight I had in my entire life. We waited over three & half hours yet they told inside the airplane they are waiting two more people from another flight no out side heat. I there is a negative five star I would give them. Due to this delay I missed a family events."

Punti negativi: "We missed our connection due to a delayed flight out of Dusseldorf and arrived in Florence 15 hours late."

Punti negativi: "Don’t like the busses to board flight"

Punti positivi: "Flight Lufthansa 0860 from Munich to TA cancelled due to weather, thunderstorm. Flight 2393 from Basel to Munich took off late, circled for an hour, then on tarmac nearly an hour till bus came. Lufthansa offered no hotels, just pillows and blankets, water and crackers. In line two and a half hours to rebook next morning Munich to Vienna Lufthansa 2326. No sleep on floor. Flight Vienna to Tel Aviv Austrian 0857 was late. Landed in Tel Aviv and my checked suitcase from original Basel to TA didn’t arrive, though checked twice with personnel that it was switched to my updated flight. Waited an hour for it to arrive Lufthansa from Munich. Public transport ended Friday due to Sabbath and paid 150 shekels for cab, about $45."

Punti positivi: "Very pleased with the smaller aircraft and the ease of boarding and departure"

Punti positivi: "Nothing."
Punti negativi: "Nothing. Too crowded. No food. Rude crew. Terrible flight."

Punti negativi: "Few button-sized crackers packaged in large wasteful thick plastic boxes. Late take-ff with disorganization. Staff arguing with passenger about size of carry-ons. Overall poor experience."

Punti negativi: "We arrived at the Bologna airport three hours prior to our flight and still ended up waiting in line for over 90 minutes to check in and check our bags. Signs and customer service were poor."

Punti negativi: "flight delayed for no reason causing us to miss our connection and end up stuck in munich for the night"

Punti negativi: "again, flight was cancelled"

Punti negativi: "Short flight no entertainment. Only a small sandwich. It was good."

Punti positivi: "Small but very comfortable plane. Flight attendants were very helpful and attentive. It was a short flight (Budapest to Munich) and we were pleased with the service by all."
Punti negativi: "nothing"

Punti positivi: "All worked as expected"
Punti negativi: "No remarks to make"

Punti positivi: "The airline office attendant made the work to push our luggage all the way through our final destination in our Air Dolomiti and Delta Airline connected flights."

Punti positivi: "I loved the cleanliness, and the friendliness of the staff!"

Punti positivi: "Cool plane with bathrooms downstairs and great legroom in our economy row."

Punti positivi: "Great service, easy and convenient boarding, enjoyable flight although short."
Punti negativi: "No entertainment, flight was short enough that this was ok, but still would have been nice to have."

Punti positivi: "Crew was professional, very polite and efficient."
Punti negativi: "Flight departed about 1 hour behind schedule."

Punti positivi: "crew was friendly and attentive . . flight was quick and without issue"
Punti negativi: "limited legroom for a tall man like me . . in flight snack included olives wiyh no alternative . ."

Punti positivi: "Clean and efficient. Great service."
Punti negativi: "Seating is too crowded."

Punti negativi: "Mezz'ora di ritardo per ritardo del volo precedente."

Punti negativi: "I was charged 90 euro for my carry on luggage in bari.going to Zurich i was not charged for my carry on luggage.i find it very strange to be charged a extra 90 euro for a carry on luggage."

Punti positivi: "Good service, nice crew, polite people."

Punti positivi: "Again, I missed the connection. :("
Punti negativi: "Nobody seems to be able to help me!"

Punti positivi: "First time being offered procecco (sparkling wine) in Economy. The crew was very friendly. The flight boarded and took off on time."
Punti negativi: "The aircraft was a bit dated, didn't have entertainment system."

Punti positivi: "It got us where we needed to go in time to catch the connection. Good cabin crew, snacks."
Punti negativi: "The flight before us was delayed so it delayed our flight. The airport didn't seem to know what to do and finally drove us out to our plane. This should have happened at least thirty to forty minutes beforehand so people weren't rushing to meet connections or missing them."

Punti negativi: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."

Punti positivi: "Efficient, pleasant service."

Punti positivi: "Everybody was very courteous and tried to accommodate us and our baby!"

Punti positivi: "Disliked that part very much. Spent the night on a bench at Dulles."

Punti positivi: "crew"
Punti negativi: "not enough food"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "not much"
Punti negativi: "The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all."

Punti positivi: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Punti negativi: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Punti positivi: "Amazing crew"
Punti negativi: "Legroom"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti positivi: "Same crew. Really nice flight smooth and professional"

Punti positivi: "On board crew was friendly and helpful"
Punti negativi: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Punti positivi: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Punti negativi: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Very friendly atmosphere at boarding gate & helpful crew on journey, plus surprisingly good food foe economy class made for positive feel to this trip. Add to it the fact I caught a movie I'd missed seeing at cinema plus even getting a few hours sleep, this was probably one of my better long haul flights in recent times."

Punti positivi: "Ok"

Punti negativi: "Troppo freddo"

Punti positivi: "All good"
Punti negativi: "Nothing"

Punti negativi: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Punti negativi: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Punti positivi: "See above"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Punti negativi: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Punti negativi: "Quite satisfiedoverall"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft."
Punti negativi: "Minimal entertainment but understandable for a short flight."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Great staff, amazing experience."
Punti negativi: "No vegetarian food"

Punti negativi: "Over 30 minute delay for an hour flight! Frustrating."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

"Worst flight. Ever. Lesson learned."

Punti positivi: "Captain gave some nice hotspots to look out for as clear day."
Punti negativi: "Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections."

Punti positivi: "Crew was great!"

Punti negativi: "Good service cold have come sooner, I wanted to sleep as much as possible but it was a full 2 hours before the service finished."

Punti positivi: "The crew was Excellent the seating was good.."
Punti negativi: "Nothing everything was good"

Punti positivi: "No"

Punti positivi: "Seat was fine ! I was very thirsty and no free water.."
Punti negativi: "Free drink/ water !!!"

Punti positivi: "The service from the flight crew was excellent. On board meals were good, too. Although my luggage never made it on my flight to Chicago due to a delay arriving in Dublin, Aer Lingus provided me with tracking information, and I received my suitcase at my home within 48 hours."

Punti positivi: "Kayak sold a ticket that doesn’t allow seat assignment. I contact you many times through email and phone and you have always wrong information. Very poor service."

Punti positivi: "very friendly staff great flight with nice tech made trip fly by"

Punti positivi: "Good friendly service. Nice aircraft. On time departure. I would travel with Aer Lingus again."
Punti negativi: "Food was not good as compared to other airlines. In my case, there were no outlets to plug in a laptop cable so that I could continue to work."

Punti positivi: "Professional staff"
Punti negativi: "Slow boarding"

Punti positivi: "The plane was clean and comfortable, the crew was friendly"
Punti negativi: "Having to pay for coffee and soda is something I would expect from a budget airline and not a major carrier"

Punti positivi: "Staff held the plane 30 minutes to allow us to make the flight."
Punti negativi: "Its hard to sleep on the plane when staff"

Punti negativi: "40 minutes late taking off. I had 21.7 kgs (1.7kg over the limit) in my bag and had to pay €20 more and that as an Aer Club member."

Punti positivi: "The crew and staff on the ground was nice."
Punti negativi: "Huge line at check-in Broken seats on the plane that didn't recline Late departure Overall poorly organized"

Punti positivi: "Entertainment very good food good"
Punti negativi: "Cramped boarding disorganized"

Punti positivi: "Good flight with good service."

Punti positivi: "Never made the flight"

Punti positivi: "Cabin crew very professional."
Punti negativi: "Stop making the seats smaller, narrower, and closer together, food was awful."

Punti positivi: "Price"
Punti negativi: "There was no vegetarian option. Most airlines now have at least one vegetarian option. You had to ask at time of booking.Booked flight last min as Mom not well,l no time to think @ food."

Punti negativi: "There was a 2 hour delay which caused us to miss our connecting flight. When we got off the plane we were given vouchers for a later flight but were then “bumped” from that flight because the tickets weren’t booked correctly. Everyone from American Airlines went home and we were left stranded in a foreign airport to figure our own way to Dublin. Worst flight and customer service EVER!"

Punti positivi: "The seats were more comfortable than flying on a Dreamliner. I like the 2-4-2 layout."
Punti negativi: "Some of the flight attendants were very unprofessional and I could hear them in the back while taxiing for take-off complaining about the job. The food was terrible and was served 3 hours after take-off. Every flight I've taken to Europe has at least had extra water bottles in the back of the plane and this flight had nothing. However, my flight from DUB to SFO was great. The flight attendants were happy, the food was good and they had extra water bottles in the back of the plane for everyone to use. I think the service suffers significantly on flights to Dublin from the US."

Punti negativi: "I bought a BA flight because I am oneworld premium member. However, I learnt the flight was operated by Aer Lingus after I bought the ticket and I had no benefits."

Punti positivi: "Not much to tell."
Punti negativi: "Long walk to gate. Getting from terminal 5 to terminal 2 on a bus."

Punti positivi: "Quick Boarding"
Punti negativi: "Flight was delayed for an hour"

Punti positivi: "Quick flight and made it to Milan early."
Punti negativi: "Only one small beverage (plastic cup's worth) offered, no additional drink even though there was time."

Punti positivi: "Flight attendants were excellent."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Flight was delayed over 2 hours. They also lost my luggage. Very poor and rude customer service."

Punti positivi: "Nothing to like"
Punti negativi: "At Frankfurt Main airport there was only one person at the check in counter and the lines were very long. Maybe after 30 minutes they opened another counter."

Punti positivi: "Smooth flight. Friendly and communicative pilot."
Punti negativi: "Everything was pay as you go. Luckily we brought our own water and sandwich on board."

Punti positivi: "Everything on time, good crew service, good food"
Punti negativi: "Entertainment system issues: slow response, flight info maps didn't work"

Punti positivi: "Hostesses were pleasant, food was ok."
Punti negativi: "Seats uncomfortable, on flight entertainment system did not work consistently."

Punti negativi: "Seats cramped. Cabin crew in my section unhelpful and not particularly friendly. Was cold and asked for blankets and was told to go looking for one. Food service selection poorly planned: both main entries had dairy and no alternative was offered when I explained that I was lactose intolerant. Desert was dairy also. Snack had a lot of cheese. I later noticed one of the cabin crew eating a n apparently non-daily pasta dish. One toilet was also out of service."

Punti positivi: "clearing customs in Dublin rather than US was nice. Since we chose the flight based on price, It's reasonable to expect some corner cutting."
Punti negativi: "Aer Lingus operated the flight. Haphazzard ticketing/check-in procedure would have been stressful if it wasn't clear that everyone else on the plane was there in line too. Both legs of our trip with Aer Lingus were on older planes, that had obviously flown a lot of miles. It was a short flight, so food wasnt a necessity, but no beverages were complimentary. Given airline security, water, at least, should be complimentary on any flight."

Punti positivi: "Punctuality and cost"

Punti positivi: "Pre clearance in Dublin flights to US is nice. It's helpful for traveling to/from Ireland as they tend of have the only direct routes from a few US cities."
Punti negativi: "Food is terrible. The planes are old. No USB on many of their planes (some have been updated but not all) Can't properly use your own headphones with the entertainment, and the headphones they provide are absolutely horrible. But worst of all is how crammed it all is."

Punti negativi: "Same as above. I am not sure which leg of the flight caused the damage to the checked bag."

Punti positivi: "Food was good."
Punti negativi: "Are Lingus seems to have gone down hill. No water during the night. Seat didn't recline; cramped seating; no overnight comfort packet. Two entertainment screens didn't work. Very poor user interface on British Air's web site. Difficulty checking in on line. Unable to request vegetarian meal. Not the kind of service I have come to expect from British Air."

Punti positivi: "Their best was merely adequate."
Punti negativi: "Unlike modern airlines Aer Lingus does NOT let you check in ahead of time. You have to WAIT in line forever with people checking luggage. Also, my flight was an hour late. No reason or apology given. It nearly made me miss my connecting flight"

Punti positivi: "The fact I got hone"
Punti negativi: "Didvto security breach and also an issue with ground staff not bringing a wheel chair for a passenger we were herded round for 3 hours . We were told we could keep our water but then going through security wevwetevtoldcwe couldn't and there was no offer of water. The captain did apologize. I have no issue with aer Lingus staff they did their job. It is Mabchester airport which is bad as they are the ones that were responsible for these two incidents happening"

Punti positivi: "Friendly flight attendants!"
Punti negativi: "Inflight entertainment needs upgrades: better options and better performing screens."

Punti positivi: "Nothing! It is ridiculous that not even water is given on an almost two hour flight. We pay enough for the flight we should not have to buy water."
Punti negativi: "The cost"

Punti positivi: "We were only 7 across in Economy so that was comfortable. We also got feed. no surcharges! I slept so didn't check out the entertainment."

Punti negativi: "Had to gate check my bag which is fine, but it came out hurry min after everyone else's"

Punti negativi: "wi fi a bordo;"

Punti negativi: "Plane is Dirty. Trash around seat floor and crumbs where remote is. No charging station on seats."

Punti positivi: "I was comfortable enough to fall asleep before takeoff. No long lines or waiting"

Punti positivi: "The worst airline baggage handlers , will never fly with them again , stupid website , good luck trying to connect with the customer support... Irish communication is the same as 3 world"

Punti negativi: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Punti positivi: "Puntuale"
Punti negativi: "Nulla"

Punti negativi: "I missed my flight because my previous flight was delayed 2.5 hrs"

Punti positivi: "To be going home!"
Punti negativi: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Punti positivi: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Punti negativi: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Punti positivi: "Nizntz"
Punti negativi: "Check in indisponibile. Dal terrore ho comprato un secondo biglietto con Alitalia che purtroppo subappalto le tratte a questa compagnia low cost con prezzi però da prima classe Alitalia. Verogognoso"

Punti positivi: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Punti negativi: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Punti positivi: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Punti negativi: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Punti positivi: "Boarding was quick and we arrived on time."
Punti negativi: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Punti positivi: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Punti negativi: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Punti positivi: "What to like? The rudness? The delays? Or the fights on board!!!"
Punti negativi: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Punti positivi: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Punti negativi: "flight delayed by more than 1 hour"

Punti negativi: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Punti positivi: "Clean enough"
Punti negativi: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Punti positivi: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Punti negativi: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Punti positivi: "Flight Attendants very good"
Punti negativi: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Punti negativi: "The plane seemed very old, toilet in poor condition."

Punti positivi: "servizio a bordo come le compagnie di linea di una volta"

Punti negativi: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Punti positivi: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Punti negativi: "Serive to pay extra luggage very very slow"

Punti negativi: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Punti negativi: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Punti positivi: "Crew, polite and friendly"
Punti negativi: "delay of more than 6 hours and incorrect information"

Punti positivi: "company gave out free drinks and snacks"

Punti negativi: "They change the fly departing time with 12 hours before I was flying"

Punti positivi: "Easy to book on phone no problems getting boarding passes etc."
Punti negativi: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Punti positivi: "Every thing."

Punti positivi: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Punti negativi: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Punti positivi: "The flight went well."
Punti negativi: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Punti negativi: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Punti positivi: "Flight on time . Attentive crew . Good price ."
Punti negativi: "Lack of leg room ."

Punti positivi: "Arrived early to destination"
Punti negativi: "Lack of entertainment also limited drinks"

Punti positivi: "The flight was punctual"
Punti negativi: "I got charged twice for luggage and couldn't get a refund"

Punti negativi: "Rude crew, not organised work , not enough space for legs"

Punti positivi: "free breakfast great staff"

Punti positivi: "Free drinks, cheap flight and fairly comfortable!"
Punti negativi: "No allocated seat."

Punti positivi: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Punti negativi: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Punti positivi: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Punti negativi: "-"

Punti positivi: "Everything was awesome!!! I am going to buy only from you my next flights."

Punti positivi: "nothing"
Punti negativi: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Punti positivi: "Can't say that I liked anything at all."
Punti negativi: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Punti positivi: "comfy seats and a breakfast thrown in !"
Punti negativi: "not much"

Punti positivi: "Personale gentile e attento, volo puntuale e senza sorprese"

Punti positivi: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Punti positivi: "Good price, comfortable seats, nuce food and candies"

Punti positivi: "First time flying with them. Strongly recommended!"

"Sold out flight. Attendants were busy and forgetful. Probably stressed like all of us."

"Non ho preso il volo"

"Everything was good"

"This was not an Iberia Flight, this was a LEVEL flight (even if you, Kayak, sold it to me as Iberia). The ground hostess was disgraceful, and only because of her nasty behavior towards me and my family, I am planning not to fly LEVEL ever again. I am not sure I will fly through Kayak either. Because of your deceptive techniques, I thought I was buying a flight with luggge included, but I wasn’t. I had to pay 550 euros extra in luggage. Are you, Kayak, going to return this money to me? That would be elegant. And also because of your deceptive techniques, I thought I was flying Iberia, but I was not, it was Level. It turns out Iberia does take cats on board, but level does not. So once I was at the airport ready to fly with my cat, I was told cats cannot fly level. Overall, a sad and aweful experience."

"We got hit with surprise baggage fees because the baggage structure was entirely unclear -- we even looked for how to book bags with Iberia ahead of time. Also, we didn't know that the first flight would be entirely operated by Level. Two flights and neither operated by Iberia. That's fine, but it would have been helpful to know ahead of time."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Left my luggage behind. Flight attendants were extremely rude. Got charged twice for my ticket and still no refund. Worst airline i’ve ever flew with. This flight was first class by the way and they still managed to lose both my luggage and a couple’s luggage who were seated behind me also in first class. Absolutely ridiculous."

"I think it was silly that we needed to get a new boarding pass after we showed proof of a negative covid test. I think this proof could have been done online when booking the flight. It seemed very inefficient to do at the gate for everyone."

"All over good flight but not better than my favorite"

Punti negativi: "more space and be able to recline"

Punti negativi: "crew seemed a tad sour. came around with morning tea but without proper cups. attendant seemed annoyed when my neighbor asked for a paper cup in lieu of the plastic juice cup he already had. not a big deal but kinda weird"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti negativi: "Business area crew needs to better service from Bogota to san salvador."

Punti negativi: "Seat"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti negativi: "More space and reclining seats please!"

Punti positivi: "Food was pretty good."

Punti positivi: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Punti negativi: "Travel notifications should mention documentation requirements."

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "The crew was amazing.The seats weren't bad but not super comfortable."
Punti negativi: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti negativi: "All processed food. GMO’s. No organic options."

Punti positivi: "helpful crew, fast boarding"
Punti negativi: "nothing"

Punti negativi: "I wish there was a bigger selection of movies and tv-shows to watch."

Punti positivi: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Punti negativi: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Punti negativi: "Seats switched from together with my wife on our honeymoon to seperate.Rrude front desk staff."

Punti negativi: "Leg room on Iberia flights is scarce, even though I'm only 5'7" tall. No snack or beverage service on a 2 1/2 hour flight."

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Very nice crew members!"
Punti negativi: "The food was So So. We had to take a bus to the plane out in the middle of the taxi area. Sat on the bus for several minutes be fore they would let us board."

Punti positivi: "excellent"

Punti positivi: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Punti negativi: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."

Punti negativi: "Un po’ tutto"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Punti negativi: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "Flight attendants were very nice."
Punti negativi: "Boarding is a hot mess, and you stand in line forever for nothing. Food never has a vegetarian option - it's 2017, time to change that.The movies are the same traveling west and east. Lastly, the power station at my seat did NOT work."

Punti positivi: "Philadelphia to London"

Punti positivi: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"

Punti positivi: "Crew"
Punti negativi: "No possibility to order kosher food on the site."

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti negativi: "On time, food is ok."

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "Seats were comfortable. Smooth take off and landing."
Punti negativi: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."

Punti positivi: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Punti negativi: "Short selection of subtitles for videos. Catalogue not bad but could be improved"

Punti positivi: "Entertainment was nice and the rise was very smooth."
Punti negativi: "N/A"

Punti positivi: "nothing"
Punti negativi: "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Punti positivi: "The flight on time. Clean nice."
Punti negativi: "Iberia's only thing is that airplanes don't have enough leg space"