Trova offerte per voli da Bologna a Newark Internazionale di Newark-Liberty (BLQ - EWR)

Punti positivi: Ground crew very responsive to needs

Punti negativi: non existing beverage service on a two and one half hour flight :(

Punti positivi: Very friendly

Punti positivi: Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Punti negativi: Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Punti positivi: Great flight attendants.

Punti negativi: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.

Punti negativi: na

Punti negativi: Free wifi

Punti positivi: On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Punti negativi: No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Punti positivi: The staff are friendly

Punti negativi: They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost..

Punti positivi: Fair space

Punti negativi: Head steward with an attitude

Punti positivi: Great service, easy boarding, good flight.

Punti negativi: Cramped seats, like everyone.

Punti positivi: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Punti negativi: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Punti positivi: I called to change seats for my citraveele and it was not adjusted

Punti positivi: Crew superb

Punti negativi: Better food at a homeless shelter..ugh..

Punti positivi: Super friendly staf, big enough seat, good enough food, enough room for luggage.

Punti negativi: Seat was smaller than EVA and food not quite as good.

Punti positivi: Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran.

Punti positivi: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Punti negativi: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Punti negativi: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Punti positivi: What more can you expect for economy travel?

Punti negativi: Cramped seats

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti negativi: There wasn't food or entertainment. Might want to add NA as an option in those categories

Punti positivi: First time flying with TAP PORTUGAL and it was a great experience

Punti positivi: In time. Plane half full. Perfect.

Punti positivi: Smooth flight, easy boarding.

Punti negativi: My bags cost more than the flight. Long line at Pasport check.

Punti positivi: The free drinks.

Punti negativi: The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Punti positivi: Fantastic customer service!

Punti negativi: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

Punti positivi: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Punti negativi: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Punti positivi: I called to change seats for my citraveele and it was not adjusted

Punti positivi: Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran.

Punti positivi: Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!

Punti negativi: Most everything it sucked, okay?

Punti positivi: 36 minute flight..

Punti negativi: Not really much you can do

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: Efficiency

Punti negativi: Na

Punti negativi: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti positivi: The movies.

Punti negativi: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Punti positivi: We finally got to our destination

Punti negativi: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Punti negativi: were not served drinks

Punti positivi: Nice plane looks new

Punti positivi: What more can you expect for economy travel?

Punti negativi: Cramped seats

Punti negativi: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Punti positivi: Great staff and food

Punti negativi: Comfort was not great and no entertainment options whatsoever

Punti positivi: Nothing

Punti negativi: Everything

Punti positivi: We finally got to our destination

Punti negativi: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Punti negativi: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Punti positivi: Fair space

Punti negativi: Head steward with an attitude

Punti negativi: were not served drinks

Punti negativi: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti positivi: Great staff and food

Punti positivi: Service efficiency.

Punti positivi: Efficiency

Punti negativi: Na

Punti negativi: Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???

Punti positivi: The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Punti negativi: Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Punti positivi: Nothing

Punti negativi: Everything