Trova offerte per voli da Bologna a Newark Internazionale di Newark-Liberty

Punti positivi: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Punti negativi: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Punti negativi: Helpful flight attendant, kind check in attendant

Punti positivi: See previous note about lost bag.

Punti negativi: See previous note about lost bag.

Punti negativi: no peanuts?

Punti negativi: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Punti positivi: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Punti negativi: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Punti negativi: Only serving beef as meal in economy was not great. A choice would be better.

Punti positivi: Check in was so easy.

Punti positivi: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Punti negativi: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Punti negativi: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Punti negativi: No food, no entertainment. Ridiculous!! Not even a damn sandwich!!

Punti positivi: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Punti positivi: Crew was very friendly and helpful. Entertainment had plenty of choices.

Punti negativi: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Punti positivi: Flight was fine....

Punti negativi: ....but departure wa delayed over an hour

Punti negativi: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Punti positivi: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Punti positivi: Yes

Punti positivi: I liked the service and the food

Punti negativi: The lack of movie choices

Punti negativi: at least offered free water.

Punti negativi: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Punti negativi: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Punti positivi: After we missed our flight, we were provided with terrible customer service.

Punti negativi: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Punti negativi: Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!

Punti positivi: Great service

Punti negativi: connection information very poor

Punti positivi: that there was a water and a blanket on each seat!

Punti negativi: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Punti negativi: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Punti positivi: Plane is clean and comfortable. Boarding was great.

Punti negativi: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Punti positivi: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Punti negativi: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Punti negativi: no peanuts?

Punti positivi: Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew

Punti positivi: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.