Prenota auto a noleggio Payless a Philadelphia

Punti negativi: The car was not very clean and had a Smokey smell. They didn’t have you evaluate the car before leaving, like most businesses do, which was a little unsettling.

Punti negativi: Car stalled 3 times and check engine light came on. Returned car next morning. They said I would get a refund once kayak paid them. I never received a refund and they blamed it on you. I should have have received 271.00 back.

Punti positivi: Drop off after hours was in a very remote location, difficult to get in and out of the location to the city.

Punti negativi: Liability and Insurance costs charged at the location were way too high than any regular insurance providers.

Punti negativi: Shuttle ran very very slow for pick up. It took 40+ minutes. When reserving it was very unclear the hours of the Car rental And that when dropping the car that you would have to wait until they opened at 7 to drop the car

Punti negativi: It was a very long wait to get the shuttle from PHL airport. I tried calling local number several times to be out on hold or auto transfered to the main Payless number. The main number was not helpful to getting the shuttle. The car was not clean, smelled like smoke, & had tire sensors lights going off. Was told it was the only car available & they knew about the problems, so don't worry. I hope they were right.

Punti positivi: No help

Punti negativi: Actually provide a shuttle to rental from terminal before closing!

Punti positivi: Nothing

Punti negativi: Do not use this Website or Payless. I was stranded at the Philadelphia Airport without a car because they don’t honor 3rd party providers. I had a confirmed reservation and my credit was charged but Payless told me to call Hertz and I did. And there were other people waiting for the Payless shuttle that never came so they got on the Hertz shuttle with us and got a car. Will I get my money back- probably not!

Punti positivi: Nothing

Punti negativi: Payless office was closed when we arrived to the airport and they can't do anything to help us. We need full refund

Punti positivi: It was nice to have the early drop off option at the Parking Spot

Punti negativi: The car smelled like smoke

Punti positivi: Nothing, rude customer service. Called for shuttle pickup and was rudely told to go somewhere else since no cars were available despite me having made a reservation and pre paying for the car rental in full.

Punti negativi: Having decent customer service.

Punti positivi: Nothing, absolutely nothing. I didn’t even get the chance to rent a car. 2 hours after landing I was standing outside with no car, then they say they don’t have cars to rent even though the lot was full. Ended up calling a friend to pick me up.

Punti negativi: I don’t really think anything would’ve helped