Recensioni ospiti
Valutazione complessiva
6,5
Buono
Basato su 462 recensioni
Pulizia
6,9
Tariffa comfort
7,0
Ritiro/Riconsegna
6,1
Qualità/Prezzo
6,3
Recensioni recenti
Valutazione dei viaggiatori
67
57
49
42
64
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5,6
Punti negativi: Smelled horrific in the car like chain smokers
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2,0
Punti positivi: Absolutely nothing
Punti negativi: No communication that the office closed at 4, when I arrive they were closed . I was stranded with all of my luggage . When I called the next morning the manager was rude and disrespectful
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10,0
Punti positivi: pre-paid gas option and same-day return discount.
Punti negativi: pick-up process can be improved.
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2,0
Punti negativi: I had a reservation for a car and they told me all of their vehicle’s were booked! Sorry! I asked them how could all of the vehicle’s be booked if I have a reservation? Doesn’t the reservation hold a vehicle for me? I got no answer. Didn’t even give me a ride to the next car rental. I was left out in the pooring rain!!!!
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2,0
Punti positivi: Nothing
Punti negativi: Did not get the car and got it cancelled 1 hour before drive and HAVENT received a refund
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5,6
Punti positivi: That a car was available; apparently this location had been over-booked.
Punti negativi: Customer service! Representative was alone-I respect that, but I would have appreciated him talking me through what he was doing, i. e., how much would be charged to my credit car, expectations, etc. In addition, I waited 20 minutes to return vehicle and I felt he could have accepted the keys and let me go, I hadn’t incurred any issues and tank had been filled up.
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4,0
Punti positivi: New car. Love the Philly staff.
Punti negativi: Car Needed oil change.
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8,0
Punti positivi: Yes very friendly staff.
Punti negativi: Explain the insurance that you choose is not hertz
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2,0
Punti positivi: Selected philly airport but reserved car at a location 35 miles away
Punti negativi: Make it always obvious where your car is.
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8,4
Punti positivi: Pickup and drop off experience very good. Car was in good condition.
Punti negativi: The $200 deposit is a bit high, and the plate pass feature charged me a convenience fee for using it.
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4,4
Punti positivi: The car was fuel efficient.
Punti negativi: The customer service was non existent. Pick up and drop off were extremely confusing. Staff’s directions were unclear. The staff also tried to double bill us on insurance.
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10,0
Punti negativi: Signage pointing the way to parking garage/ rental return would have been helpful.
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Dove posso trovare auto a noleggio Hertz a Philadelphia?
I migliori consigli per noleggiare un'auto con Hertz a Philadelphia
- 25% degli utenti hanno trovato autonoleggi con Hertz a Philadelphia per 36 € o meno
- In media auto Economy con Hertz a Philadelphia sono più economiche di circa 49% rispetto ad altre tipologie