Recensioni recenti
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- Neutrali
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8,0
Punti positivi: Yes the staff was very friendly and helpful at the time of pickup and drop off.
Punti negativi: Recommend continued excellent service especially during these challenging times.
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3,6
Punti negativi: the car that i reserved was there for me.
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6,4
Punti positivi: Car rental was perfect for what I needed it for. Customer service in portland was great.
Punti negativi: One of the female staff members in LGA at pick up was not very friendly. Lacking customer service skills. Did not want to help or be there.
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2,0
Punti negativi: The location was not open.
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7,6
Punti positivi: The staff was friendly and the process of the pick-up in Queens was really quick. The drop-off was tricky because the location was I was told to go to for drop-off was closed. So I had to go to a secondary location 25 minutes away.
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10,0
Punti positivi: Staff demonstrated excellent customer service from pick-up to drop-off. The availability of cars, business hours and location to public transportation make this an ideal location. I will use this location in the future for my rental needs.
Punti negativi: They are doing everything right, keep it up.
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9,2
Punti positivi: Yes, the staff was friendly, helpful and accommodating.
Punti negativi: The van had debris in the back. Requested it be washed but it was not washed.
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10,0
Punti positivi: Service was super friendly, at every step of the way. The car was in great condition and we are in and out very quickly.
Punti negativi: This is no fault of enterprise, but the shuttle situation to and from LaGuardia is pretty brutal.
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4,0
Punti positivi: The staff was warm
Punti negativi: Staff could be more knowledgeable. As of 9/22 citi pulled rental car protection on all their credit cards, but the agent did not know and still let me use my citi card and without getting the minimum insurance. One is illegal to drive without insurance!
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10,0
Punti positivi: The employees that helped with pickup and return were very friendly and fast. I had a very pleasant experience.
Punti negativi: Could use a better pedestrian entrance for anyone arriving by public transportation.
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9,2
Punti positivi: Very helpful staff.
Punti negativi: Accept debit credit cards
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7,6
Punti positivi: Pickup and Drop-off were super easy.
Punti negativi: The toll pass didn't work. I wish we didn't have to call customer service and clarify and now pay the tolls 6 weeks later.
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10,0
Punti positivi: Staff demonstrated excellent customer service from pick-up to drop-off. The availability of cars, business hours and location to public transportation make this an ideal location. I will use this location in the future for my rental needs.
Punti negativi: They are doing everything right, keep it up.
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9,2
Punti positivi: Yes, the staff was friendly, helpful and accommodating.
Punti negativi: The van had debris in the back. Requested it be washed but it was not washed.
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10,0
Punti positivi: Service was super friendly, at every step of the way. The car was in great condition and we are in and out very quickly.
Punti negativi: This is no fault of enterprise, but the shuttle situation to and from LaGuardia is pretty brutal.
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10,0
Punti positivi: The employees that helped with pickup and return were very friendly and fast. I had a very pleasant experience.
Punti negativi: Could use a better pedestrian entrance for anyone arriving by public transportation.
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9,2
Punti positivi: Very helpful staff.
Punti negativi: Accept debit credit cards
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8,0
Punti positivi: Yes the staff was very friendly and helpful at the time of pickup and drop off.
Punti negativi: Recommend continued excellent service especially during these challenging times.
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7,6
Punti positivi: The staff was friendly and the process of the pick-up in Queens was really quick. The drop-off was tricky because the location was I was told to go to for drop-off was closed. So I had to go to a secondary location 25 minutes away.
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7,6
Punti positivi: Pickup and Drop-off were super easy.
Punti negativi: The toll pass didn't work. I wish we didn't have to call customer service and clarify and now pay the tolls 6 weeks later.
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3,6
Punti negativi: the car that i reserved was there for me.
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6,4
Punti positivi: Car rental was perfect for what I needed it for. Customer service in portland was great.
Punti negativi: One of the female staff members in LGA at pick up was not very friendly. Lacking customer service skills. Did not want to help or be there.
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2,0
Punti negativi: The location was not open.
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4,0
Punti positivi: The staff was warm
Punti negativi: Staff could be more knowledgeable. As of 9/22 citi pulled rental car protection on all their credit cards, but the agent did not know and still let me use my citi card and without getting the minimum insurance. One is illegal to drive without insurance!
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