Autonoleggio a Aeroporto di New York Internazionale di Newark-Liberty

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Enterprise recensioni

Punti di autonoleggio

Enterprise

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

25 Newark Airport Bldg 25

+1 844 727 2982

lunedì	06:00 - 20:00
martedì	06:00 - 20:00
mercoledì	06:00 - 20:00
giovedì	06:00 - 20:00
venerdì	06:00 - 20:00
sabato	06:00 - 20:00
domenica	06:00 - 20:00

Tutte le recensioni Enterprise

Recensioni per Enterprise a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,0

Punti positivi: The agent who finally helped was professional

Punti negativi: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS

Recensione del set 2019

recensione fornita da
10,0

Quick service, new vehicle and friendly associate at the garage

Punti negativi: None

Recensione del gen 2019

recensione fornita da
2,0

horrible customer service unfortunately

Punti positivi: The car

Punti negativi: Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.

Recensione del lug 2018

recensione fornita da
10,0

Punti negativi: All was great!!

Recensione del lug 2018

recensione fornita da
7,2

Mediocre experience

Punti positivi: Car (chevy impala) was very new and excellent.

Punti negativi: The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.

Recensione del mag 2018

recensione fornita da
10,0

Punti positivi: Inventory was limited when I rented so forced to upgrade and car was very nice

Punti negativi: Price was high because holiday

Recensione del nov 2017

recensione fornita da
10,0

A brilliant service

Punti positivi: After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellent

Punti negativi: If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a day

Recensione del nov 2017

recensione fornita da
9,6

Punti positivi: Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .

Recensione del ott 2017

recensione fornita da
10,0

Exactly what I hoped for

Punti positivi: Friendly, quick, simple. Needed to extend my original reservation, and it was painless.

Recensione del ott 2017

recensione fornita da
5,2

Punti negativi: When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.

Recensione del ott 2017

recensione fornita da
10,0

Friendly service

Punti positivi: Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.

Recensione del ago 2017

recensione fornita da
8,0

Punti positivi: Quick,efficient service

Recensione del apr 2017

recensione fornita da

10,0

Quick service, new vehicle and friendly associate at the garage

Punti negativi: None

Recensione del gen 2019

recensione fornita da
10,0

Punti negativi: All was great!!

Recensione del lug 2018

recensione fornita da
10,0

Punti positivi: Inventory was limited when I rented so forced to upgrade and car was very nice

Punti negativi: Price was high because holiday

Recensione del nov 2017

recensione fornita da
10,0

A brilliant service

Punti positivi: After having a previous bad spell with enterprise and moving to a competitor I decided to try a one day rental.. I was pleasantly surprised from the check in to the well trained and courteous staff to the quality of the car. Drop off was flexible and total experience was excellent

Punti negativi: If you pick up a car at 4pm or whatever time drop off should be 24 hours or less to mike a day and should be expressly written. Drop off must not always be 12 noon as this is not a hotel service.. a day is a day and not a fraction of a day

Recensione del nov 2017

recensione fornita da
9,6

Punti positivi: Fast dropp-on and dropp-off possibilities. We had a little problem with the car at dropp-on, Enterprise upgraded it immediately. .

Recensione del ott 2017

recensione fornita da
10,0

Exactly what I hoped for

Punti positivi: Friendly, quick, simple. Needed to extend my original reservation, and it was painless.

Recensione del ott 2017

recensione fornita da
10,0

Friendly service

Punti positivi: Amazing service. After getting off a 16 hour flight we were greeted with a warm welcome. The rep processed everything quickly and welcomed us home. Another rep walked is to the car and offered us water for our drive home.

Recensione del ago 2017

recensione fornita da

7,2

Mediocre experience

Punti positivi: Car (chevy impala) was very new and excellent.

Punti negativi: The dropoff guy was not interested about his job at all. The customer service was very poor, but in the pick up it was good. Would have been nice to know all the taxes and airport extra charges in advance.

Recensione del mag 2018

recensione fornita da
8,0

Punti positivi: Quick,efficient service

Recensione del apr 2017

recensione fornita da

6,0

Punti positivi: The agent who finally helped was professional

Punti negativi: Could have showed how the phone syncs with car for safety. Random how u drop off the car 2 agents prior to the 3rd ignored me Too pushy in trying up sales when showing the car Said I was the 1st to drive car and an open bag of Flaming Cheetos was in the middle console —GROSS

Recensione del set 2019

recensione fornita da
2,0

horrible customer service unfortunately

Punti positivi: The car

Punti negativi: Everything else. It was extremely disappointing. They didnt process my contract even thought they promised me I could switch my credit card. They said they couldn’t get ahold of the other office and there was nothing they could do I and I should call them myself. I called and left messages and haven’t heard anything in 18 hours. They promised 24 and I’m not feeling confident about it. The associate literally didn’t even say sorry—it was such a bummer to spend money on that. Would really appreciate some sort of acknowledgement.

Recensione del lug 2018

recensione fornita da
5,2

Punti negativi: When we asked a reservation agent at Newark if there were any vehicles available they said no. When we made the reservation with Kayak, there were cars available.

Recensione del ott 2017

recensione fornita da

N°2 in classifica

Alamo

8,7 Ottimo (322 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Alamo recensioni

Punti di autonoleggio

Alamo

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

25 Newark Airport Bldg 25

+1 844 727 2984

lunedì	05:00 - 23:00
martedì	05:00 - 23:00
mercoledì	05:00 - 23:00
giovedì	05:00 - 23:00
venerdì	05:00 - 23:00
sabato	05:00 - 23:00
domenica	05:00 - 23:00

Tutte le recensioni Alamo

Recensioni per Alamo a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Nothing. They were closed.

Punti negativi: Being able to actually get a vehicle from them.

Recensione del mag 2020

recensione fornita da
10,0

Punti positivi: Great staff, very fast return

Recensione del dic 2019

recensione fornita da
9,2

Punti positivi: The staff was very friendly and efficient. Top notch service. Very quick and efficient.

Punti negativi: Nothing

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Best experience yet. Great customer service, car was wonderful, just GREAT.

Punti negativi: NOthing, I was so pleased.

Recensione del nov 2019

recensione fornita da
8,4

Punti negativi: It was a one way trip from NY to Toronto Airport. The customer care didn’t know the location for Toronto drop off; hung up or transferred the call 4-5 times. It would be useful if cross state or country transfers drop-off locations etc are informed in advance. The customer care center is quite poor, staff on the ground is very polite, helpful, and courteous.

Recensione del nov 2019

recensione fornita da
7,2

Punti positivi: Not really. Trying to sell me a cab ride back for $50 and telling me that normal people cannot ride the subway trains unless you buy Ana online pass.

Punti negativi: Customer service should handle the entire drop off with passing the bucket to others amd make me do 6 calls to get an answer.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: No waiting. They were very helpful getting Apple Car Play connected.

Recensione del ago 2019

recensione fornita da
8,0

Punti negativi: We were charged ~$15 more in taxes and fees than was quoted to us by Kayak. We declined all insurance, so I'm confused as to why the prices don't match.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Staff was super friendly going in and out. Jamie in particular was very sweet and made my day.

Punti negativi: I wish that the fuel charges weren’t such a ripoff

Recensione del ago 2019

recensione fornita da
8,8

Punti positivi: The car was clean and in great condition

Punti negativi: The actual amount paid was about 2x the sticker price. Insurance is to be expected, but there was a facility fee and several other fees that should have been more clearly disclosed.

Recensione del ago 2019

recensione fornita da
8,4

Punti positivi: Friendly staff. Very quick drop-off experience.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Very helpful and friendly. So easy on pick up and drop off

Recensione del lug 2019

recensione fornita da

10,0

Punti positivi: Great staff, very fast return

Recensione del dic 2019

recensione fornita da
9,2

Punti positivi: The staff was very friendly and efficient. Top notch service. Very quick and efficient.

Punti negativi: Nothing

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: Best experience yet. Great customer service, car was wonderful, just GREAT.

Punti negativi: NOthing, I was so pleased.

Recensione del nov 2019

recensione fornita da
10,0

Punti positivi: No waiting. They were very helpful getting Apple Car Play connected.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Staff was super friendly going in and out. Jamie in particular was very sweet and made my day.

Punti negativi: I wish that the fuel charges weren’t such a ripoff

Recensione del ago 2019

recensione fornita da
8,8

Punti positivi: The car was clean and in great condition

Punti negativi: The actual amount paid was about 2x the sticker price. Insurance is to be expected, but there was a facility fee and several other fees that should have been more clearly disclosed.

Recensione del ago 2019

recensione fornita da
10,0

Punti positivi: Very helpful and friendly. So easy on pick up and drop off

Recensione del lug 2019

recensione fornita da

8,4

Punti negativi: It was a one way trip from NY to Toronto Airport. The customer care didn’t know the location for Toronto drop off; hung up or transferred the call 4-5 times. It would be useful if cross state or country transfers drop-off locations etc are informed in advance. The customer care center is quite poor, staff on the ground is very polite, helpful, and courteous.

Recensione del nov 2019

recensione fornita da
7,2

Punti positivi: Not really. Trying to sell me a cab ride back for $50 and telling me that normal people cannot ride the subway trains unless you buy Ana online pass.

Punti negativi: Customer service should handle the entire drop off with passing the bucket to others amd make me do 6 calls to get an answer.

Recensione del ago 2019

recensione fornita da
8,0

Punti negativi: We were charged ~$15 more in taxes and fees than was quoted to us by Kayak. We declined all insurance, so I'm confused as to why the prices don't match.

Recensione del ago 2019

recensione fornita da
8,4

Punti positivi: Friendly staff. Very quick drop-off experience.

Recensione del ago 2019

recensione fornita da

2,0

Punti positivi: Nothing. They were closed.

Punti negativi: Being able to actually get a vehicle from them.

Recensione del mag 2020

recensione fornita da

N°3 in classifica

National

8,7 Ottimo (14 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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National recensioni

Punti di autonoleggio

National

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

25 Newark Airport Bldg 25

+1 844 727 2983

lunedì	05:00 - 23:00
martedì	05:00 - 23:00
mercoledì	05:00 - 23:00
giovedì	05:00 - 23:00
venerdì	05:00 - 23:00
sabato	05:00 - 23:00
domenica	05:00 - 23:00

Tutte le recensioni National

Recensioni per National a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

8,8

Punti positivi: Quick and pretty easy process

Punti negativi: Confusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)

Recensione del nov 2019

recensione fornita da
8,4

Punti positivi: Staff at Newark was excellent. Beautiful van and nice ride.

Punti negativi: The price for less than 24 hours was quite pricey.

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: Pick up and drop off were both super easy. Everything went smoothly. No complaints.

Punti negativi: I always like a cheaper deal, but this was the cheapest option i could find

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: The customer service was excellent I really appreciated the help given to me by your employee HAAS.

Recensione del ago 2019

recensione fornita da
4,8

Punti positivi: Pick-up counter was a nightmare-- we waitied 30 minutes. They were woefully understaffed, and all but one of the staff was ridiculously slow. The location is also very difficult to access when returning the car. It's like some kind of google map exercise to see if you can actually find the drop-off

Punti negativi: More staff, or at least one that felt some sense of urgency. Unfortunately, the location issue is a bigger issue with Newark Airport.

Recensione del ago 2019

recensione fornita da
8,0

Punti negativi: Too expensive.

Recensione del gen 2017

recensione fornita da
8,8

Punti positivi: Proceso rápido y bastante fácil

Punti negativi: Confusión al coger el coche - se le dio origami a otra pareja y luego se les dijo que salían y me dieron el coche (sin explicación)

Recensione del nov 2019

recensione fornita da
8,4

Punti positivi: El personal en Newark era excelente. Una furgoneta preciosa y un paseo agradable.

Punti negativi: El precio por menos de 24 horas era bastante caro.

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: Tanto el servicio de recogida como el de vuelta fueron muy fáciles. Todo fue sin problemas. No tengo ninguna queja.

Punti negativi: Siempre me gusta una oferta más barata, pero esta era la opción más barata que pude encontrar

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: El servicio al cliente fue excelente realmente aprecié la ayuda que me dio su empleado HAAS.

Recensione del ago 2019

recensione fornita da
4,8

Punti positivi: El mostrador de recogida fue una pesadilla -- nos renunciamos a 30 minutos. Estaban muy mal atendidos, y todo menos uno de los empleados era ridículamente lento. La ubicación también es muy difícil de acceder cuando devolvemos el coche. Es como algún tipo de ejercicio de mapa de google para ver si realmente puede encontrar el traslado de vuelta

Punti negativi: Más personal, o al menos uno que sintió algún sentido de urgencia. Desafortunadamente, el problema de la ubicación es un problema mayor con el aeropuerto de Newark.

Recensione del ago 2019

recensione fornita da
8,0

Punti negativi: Demasiado caro.

Recensione del gen 2017

recensione fornita da

8,8

Punti positivi: Quick and pretty easy process

Punti negativi: Confusion when picking up car - it was origami given to another couple and then they were told to get out and give the car to me (with no explanation)

Recensione del nov 2019

recensione fornita da
9,6

Punti positivi: Pick up and drop off were both super easy. Everything went smoothly. No complaints.

Punti negativi: I always like a cheaper deal, but this was the cheapest option i could find

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: The customer service was excellent I really appreciated the help given to me by your employee HAAS.

Recensione del ago 2019

recensione fornita da
8,8

Punti positivi: Proceso rápido y bastante fácil

Punti negativi: Confusión al coger el coche - se le dio origami a otra pareja y luego se les dijo que salían y me dieron el coche (sin explicación)

Recensione del nov 2019

recensione fornita da
9,6

Punti positivi: Tanto el servicio de recogida como el de vuelta fueron muy fáciles. Todo fue sin problemas. No tengo ninguna queja.

Punti negativi: Siempre me gusta una oferta más barata, pero esta era la opción más barata que pude encontrar

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: El servicio al cliente fue excelente realmente aprecié la ayuda que me dio su empleado HAAS.

Recensione del ago 2019

recensione fornita da

8,4

Punti positivi: Staff at Newark was excellent. Beautiful van and nice ride.

Punti negativi: The price for less than 24 hours was quite pricey.

Recensione del ott 2019

recensione fornita da
8,0

Punti negativi: Too expensive.

Recensione del gen 2017

recensione fornita da
8,4

Punti positivi: El personal en Newark era excelente. Una furgoneta preciosa y un paseo agradable.

Punti negativi: El precio por menos de 24 horas era bastante caro.

Recensione del ott 2019

recensione fornita da
8,0

Punti negativi: Demasiado caro.

Recensione del gen 2017

recensione fornita da

4,8

Punti positivi: Pick-up counter was a nightmare-- we waitied 30 minutes. They were woefully understaffed, and all but one of the staff was ridiculously slow. The location is also very difficult to access when returning the car. It's like some kind of google map exercise to see if you can actually find the drop-off

Punti negativi: More staff, or at least one that felt some sense of urgency. Unfortunately, the location issue is a bigger issue with Newark Airport.

Recensione del ago 2019

recensione fornita da
4,8

Punti positivi: El mostrador de recogida fue una pesadilla -- nos renunciamos a 30 minutos. Estaban muy mal atendidos, y todo menos uno de los empleados era ridículamente lento. La ubicación también es muy difícil de acceder cuando devolvemos el coche. Es como algún tipo de ejercicio de mapa de google para ver si realmente puede encontrar el traslado de vuelta

Punti negativi: Más personal, o al menos uno que sintió algún sentido de urgencia. Desafortunadamente, el problema de la ubicación es un problema mayor con el aeropuerto de Newark.

Recensione del ago 2019

recensione fornita da

N°4 in classifica

Avis

7,9 Buono (55 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Avis recensioni

Punti di autonoleggio

Avis

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

28 Newark Airport

+1 973 961 4300

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Avis

Recensioni per Avis a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

7,6

Punti positivi: First car offered to me displayed a "service required' notice on the dashboard. Second car was ok.

Recensione del mag 2020

recensione fornita da
5,6

Punti positivi: Staff was friendly. Charged double at drop off because, according to the agent, the car was returned several hours early. Yes early. They adjusted the price after I asked and explained that I was supposed to drop the car at the exact return time or the system charges more. Make sure to read your receipt.

Punti negativi: Simple drop off with correct charges.

Recensione del ott 2019

recensione fornita da
8,0

Punti positivi: Car was fine.

Punti negativi: Looooongg wait in line for the car checkout.

Recensione del ago 2019

recensione fornita da
7,2

Punti positivi: The car was well equipped and clean.

Punti negativi: After the paper work, nobody came to me and checked the car before my departure. This car had a dent in the rear right bumper. I did not have any accidents on my way to Norfolk, nobody bumped into me. When I stopped on my route, I was observing this car. Everything was OK, the alarm did not get off.

Recensione del lug 2019

recensione fornita da
6,0

Punti negativi: They scam their customers and overcharge you.

Recensione del lug 2019

recensione fornita da
2,0

Punti positivi: drop off was ok

Punti negativi: At the pick up location, they did not recognise the insurance that we had paid for online and tried to sell us a much more expensive insurance. When we said that this was not our experience with other car rentals that we had done in the same month she asked us to go to the competition instead.

Recensione del giu 2019

recensione fornita da
6,0

Punti positivi: Easy to book

Punti negativi: The actual cost was higher then the quoted

Recensione del giu 2019

recensione fornita da
5,6

Punti positivi: Nice car

Punti negativi: Pick up process was excruciatingly slow. The team was not working together at all, which resulted in poor service.

Recensione del mag 2019

recensione fornita da
10,0

Punti negativi: There could be more transparency with the pricing structure. The price you see on the website is the bare minimum. I paid almost double what i anticipated paying with all the added “features” and fees.

Recensione del feb 2019

recensione fornita da
8,0

Punti positivi: Car was clean and new

Punti negativi: Customer service agent was average....

Recensione del nov 2018

recensione fornita da
10,0

Service personnel were great from counter to parking lot.

Punti positivi: Nice clean car and the Avis people. thanks

Recensione del ago 2018

recensione fornita da
10,0

Punti positivi: The car was very clean and nice.

Recensione del mar 2018

recensione fornita da

10,0

Punti negativi: There could be more transparency with the pricing structure. The price you see on the website is the bare minimum. I paid almost double what i anticipated paying with all the added “features” and fees.

Recensione del feb 2019

recensione fornita da
10,0

Service personnel were great from counter to parking lot.

Punti positivi: Nice clean car and the Avis people. thanks

Recensione del ago 2018

recensione fornita da
10,0

Punti positivi: The car was very clean and nice.

Recensione del mar 2018

recensione fornita da

7,6

Punti positivi: First car offered to me displayed a "service required' notice on the dashboard. Second car was ok.

Recensione del mag 2020

recensione fornita da
8,0

Punti positivi: Car was fine.

Punti negativi: Looooongg wait in line for the car checkout.

Recensione del ago 2019

recensione fornita da
7,2

Punti positivi: The car was well equipped and clean.

Punti negativi: After the paper work, nobody came to me and checked the car before my departure. This car had a dent in the rear right bumper. I did not have any accidents on my way to Norfolk, nobody bumped into me. When I stopped on my route, I was observing this car. Everything was OK, the alarm did not get off.

Recensione del lug 2019

recensione fornita da
8,0

Punti positivi: Car was clean and new

Punti negativi: Customer service agent was average....

Recensione del nov 2018

recensione fornita da

5,6

Punti positivi: Staff was friendly. Charged double at drop off because, according to the agent, the car was returned several hours early. Yes early. They adjusted the price after I asked and explained that I was supposed to drop the car at the exact return time or the system charges more. Make sure to read your receipt.

Punti negativi: Simple drop off with correct charges.

Recensione del ott 2019

recensione fornita da
6,0

Punti negativi: They scam their customers and overcharge you.

Recensione del lug 2019

recensione fornita da
2,0

Punti positivi: drop off was ok

Punti negativi: At the pick up location, they did not recognise the insurance that we had paid for online and tried to sell us a much more expensive insurance. When we said that this was not our experience with other car rentals that we had done in the same month she asked us to go to the competition instead.

Recensione del giu 2019

recensione fornita da
6,0

Punti positivi: Easy to book

Punti negativi: The actual cost was higher then the quoted

Recensione del giu 2019

recensione fornita da
5,6

Punti positivi: Nice car

Punti negativi: Pick up process was excruciatingly slow. The team was not working together at all, which resulted in poor service.

Recensione del mag 2019

recensione fornita da

N°5 in classifica

Hertz

7,8 Buono (90 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Hertz recensioni

Punti di autonoleggio

Hertz

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Newark Airport Building 23

+1 973 621 2000

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Hertz

Recensioni per Hertz a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Counter representative was polite and nice.

Punti negativi: Hertz has a do not rent to list, but you don't find out you're on it until you go to rent. The incident they claim put me on the list happened over 9 years ago and I have rented from them since with no problems.

Recensione del dic 2018

recensione fornita da
10,0

Punti positivi: They go out of their way at each step to make the entire process smooth.

Recensione del ott 2018

recensione fornita da
10,0

Punti positivi: Great customer service and so easy to check in and check out. Car was new and clean. Great value.

Recensione del giu 2018

recensione fornita da
10,0

Punti positivi: Super speedy pick up and return- like a dream.

Recensione del mag 2018

recensione fornita da
8,4

Great options

Punti positivi: Great selection of vehicles. Easy drop off. Pick up using the video teller was annoying as it was technically glitchy

Punti negativi: Pick up using the video teller was annoying as it was technically glitchy

Recensione del apr 2018

recensione fornita da
8,4

Punti positivi: Everything

Punti negativi: I don’t recommend to buy insurance from kayak You are in good hope that you do right thing ,but it’s better take insurance directly from rental company because in case of something they don’t recognize kayak’s

Recensione del apr 2018

recensione fornita da
9,6

Good experience

Punti positivi: Helpful, kind staff. Quick pickup and return. Clean car in great condition. A lot

Punti negativi: A little more direction at car return would have been good but it all worked out.

Recensione del apr 2018

recensione fornita da
10,0

No problem

Punti positivi: Choice of any car in aisle...took a brand new Ford Focus (14 miles on odometer) over a Kia or Toyota Yaris. Prepaid thru Kayak dealt directly thru Hrrtz to chamge pickup date for 2 days later and got a lower rate created to my credit card.

Recensione del apr 2018

recensione fornita da
10,0

Punti positivi: Easy pick up and drop off.

Recensione del mar 2018

recensione fornita da
8,8

Punti positivi: Obtaining vehicle at Newark NJ airport was excellent.

Punti negativi: Went to drop off vehicle hours later in Long Island ISP and signage was poor and the sign said to return key to office. What office it was a parking lot connected to a private pay parking lot. They told us to go into the terminal where it says check baggage. We did and there was the Hertz counter. Pleas improve on your signage at ISP airport indicating "Return Key at Hertz Counter Located inside Terminal Check Baggage Doors. Brian T Lewis 164345 Cottage Nook Fenton MI 48430 810-629-8456

Recensione del nov 2017

recensione fornita da
10,0

Punti positivi: Clean car, friendly staff.

Recensione del nov 2017

recensione fornita da
9,6

Punti positivi: Service

Punti negativi: Wait time

Recensione del nov 2017

recensione fornita da

10,0

Punti positivi: They go out of their way at each step to make the entire process smooth.

Recensione del ott 2018

recensione fornita da
10,0

Punti positivi: Great customer service and so easy to check in and check out. Car was new and clean. Great value.

Recensione del giu 2018

recensione fornita da
10,0

Punti positivi: Super speedy pick up and return- like a dream.

Recensione del mag 2018

recensione fornita da
9,6

Good experience

Punti positivi: Helpful, kind staff. Quick pickup and return. Clean car in great condition. A lot

Punti negativi: A little more direction at car return would have been good but it all worked out.

Recensione del apr 2018

recensione fornita da
10,0

No problem

Punti positivi: Choice of any car in aisle...took a brand new Ford Focus (14 miles on odometer) over a Kia or Toyota Yaris. Prepaid thru Kayak dealt directly thru Hrrtz to chamge pickup date for 2 days later and got a lower rate created to my credit card.

Recensione del apr 2018

recensione fornita da
10,0

Punti positivi: Easy pick up and drop off.

Recensione del mar 2018

recensione fornita da
8,8

Punti positivi: Obtaining vehicle at Newark NJ airport was excellent.

Punti negativi: Went to drop off vehicle hours later in Long Island ISP and signage was poor and the sign said to return key to office. What office it was a parking lot connected to a private pay parking lot. They told us to go into the terminal where it says check baggage. We did and there was the Hertz counter. Pleas improve on your signage at ISP airport indicating "Return Key at Hertz Counter Located inside Terminal Check Baggage Doors. Brian T Lewis 164345 Cottage Nook Fenton MI 48430 810-629-8456

Recensione del nov 2017

recensione fornita da
10,0

Punti positivi: Clean car, friendly staff.

Recensione del nov 2017

recensione fornita da
9,6

Punti positivi: Service

Punti negativi: Wait time

Recensione del nov 2017

recensione fornita da

8,4

Great options

Punti positivi: Great selection of vehicles. Easy drop off. Pick up using the video teller was annoying as it was technically glitchy

Punti negativi: Pick up using the video teller was annoying as it was technically glitchy

Recensione del apr 2018

recensione fornita da
8,4

Punti positivi: Everything

Punti negativi: I don’t recommend to buy insurance from kayak You are in good hope that you do right thing ,but it’s better take insurance directly from rental company because in case of something they don’t recognize kayak’s

Recensione del apr 2018

recensione fornita da

2,0

Punti positivi: Counter representative was polite and nice.

Punti negativi: Hertz has a do not rent to list, but you don't find out you're on it until you go to rent. The incident they claim put me on the list happened over 9 years ago and I have rented from them since with no problems.

Recensione del dic 2018

recensione fornita da

N°6 in classifica

Thrifty

7,5 Buono (122 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Thrifty recensioni

Punti di autonoleggio

Thrifty

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Bldg 36 Stn P2 36 Carson Rd

+1 877 283 0898

lunedì	00:00 - 01:00 05:00 - 23:59
martedì	00:00 - 01:00 05:00 - 23:59
mercoledì	00:00 - 01:00 05:00 - 23:59
giovedì	00:00 - 01:00 05:00 - 23:59
venerdì	00:00 - 01:00 05:00 - 23:59
sabato	00:00 - 01:00 05:00 - 23:59
domenica	00:00 - 01:00 05:00 - 23:59

Tutte le recensioni Thrifty

Recensioni per Thrifty a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

8,8

Punti negativi: Car had high mileage and a lot of dings and scratches. But was in good mechanical condition.

Recensione del dic 2019

recensione fornita da
7,6

Punti positivi: The car.

Punti negativi: The attendant at the pickup site was very helpful within his limitations. He spent an inordinate amount of time calling the back office(from what I believe to be his personal cell phone) to get a confirmation code. The process took close to half an hour. My reservation was prepaid with the tax portion being the only residual so I do not recognize the need for that much time being taken to process this transaction. It seemed that there was no real advance preparation of the rental prior to my arrival. I do not fault the attendant, I fault the back office support. I expected better service.

Recensione del nov 2019

recensione fornita da
6,0

Punti positivi: ...

Punti negativi: ...

Recensione del set 2019

recensione fornita da
3,2

Punti negativi: The customer service ,when I asked for someone to check the car before I left the property and after the return they just said go ahead! As a disabled person with bronchitis I also had the car detailed myself cost me $24 dollars I have pictures and receipt to prove they tried to charge me $300!

Recensione del ago 2019

recensione fornita da
3,6

Punti positivi: Nothing about it. Would never rent from them again or use Kayak!

Punti negativi: Being upfront and honest about your pricing and not changing it and adding another $150 the price I got quoted for.

Recensione del lug 2019

recensione fornita da
6,0

Punti positivi: No-hassle pick-up; easy drop-off.

Punti negativi: The car itself. I thought it would have been better.

Recensione del giu 2019

recensione fornita da
5,6

Punti positivi: The pick-up was a nightmare and I do not use that term often. Two people at the counter. Six customers in line for cars. It took one hour of waiting to serve six customers with reservations. They could not find the reservation even with my confirmed email in hand, then charged a higher price

Punti negativi: Three things. One training, Two more staff. Three upgrade that embarrassing computer system. No modern company uses such antiquated software. I even felt bad for the undertrained person tabbing slowly through the screens. Good drop-off in day though and corrected the error.

Recensione del apr 2019

recensione fornita da
3,2

Punti positivi: The car had no issues.

Punti negativi: I originally booked it at 108$ to when I went to check in he said he could not charge me cause my card isn’t swiping and then asked if I have another card which I did not have at the time. So my girlfriend who is 24 and a half ( I’m 25) offered her card. He then said that will not work and said we h

Recensione del gen 2019

recensione fornita da
7,2

Punti positivi: Quick and easy drop off....

Punti negativi: There was an error at check-in which resulted in having to be worked up twice and also resulting in confusion when we pickup the car from the lot. We loaded all into one car an attendant took us to and were about to drive away when they flagged us down saying that was the wrong car....had to unload everything and get into another car.

Recensione del nov 2018

recensione fornita da
8,8

Punti positivi: The car was clean and in good running condition. No problems with the car.

Punti negativi: We did not like that the customer agent failed to tell us that we would be charged $18.49 per day for the use of the Fast Pay attachment on the car windshield. We drove a total of only 379 miles during the 4 days and 1 hour that we had the car and I am sure that, had we known what we were being charged, we would have opted to pay the tolls ourselves. When she asked us if we wanted the device, she did not make any mention of the daily charge. In addition, the same agent asked whether we wanted to put a second driver on the contract and I said yes. As an afterthought, I asked her if there was a charge for that and she admitted that there was an extra daily charge of $13.00 for that extra driver which add-on we then declined. However, if I hadn't inquired as I failed to do for the Fast Pay, we would have wound up with yet another charge of which we were unaware. This kind of non-disclosure seems calculated to raise the rate of the rental without informing the consumer. In my opinion, this is a deceptive business practice and I would certainly take that into account before renting from Thrifty again.

Recensione del ott 2018

recensione fornita da
4,4

Car was totally beat up

Punti positivi: Very easy pick up process

Punti negativi: - Car was totally beat up - Had to make the line & wait again at the counter to drop the keys ... why ?

Recensione del set 2018

recensione fornita da
7,2

Feel mislead on insurance by Kayak

Punti negativi: I brought insurance as advertised on kayak but when I got to the pick-up I found out this didn't even cover third party and was told I had to pay extra on arrival to cover this. Actual feel mis-sold by the whole fiasco

Recensione del ago 2018

recensione fornita da

8,8

Punti negativi: Car had high mileage and a lot of dings and scratches. But was in good mechanical condition.

Recensione del dic 2019

recensione fornita da
8,8

Punti positivi: The car was clean and in good running condition. No problems with the car.

Punti negativi: We did not like that the customer agent failed to tell us that we would be charged $18.49 per day for the use of the Fast Pay attachment on the car windshield. We drove a total of only 379 miles during the 4 days and 1 hour that we had the car and I am sure that, had we known what we were being charged, we would have opted to pay the tolls ourselves. When she asked us if we wanted the device, she did not make any mention of the daily charge. In addition, the same agent asked whether we wanted to put a second driver on the contract and I said yes. As an afterthought, I asked her if there was a charge for that and she admitted that there was an extra daily charge of $13.00 for that extra driver which add-on we then declined. However, if I hadn't inquired as I failed to do for the Fast Pay, we would have wound up with yet another charge of which we were unaware. This kind of non-disclosure seems calculated to raise the rate of the rental without informing the consumer. In my opinion, this is a deceptive business practice and I would certainly take that into account before renting from Thrifty again.

Recensione del ott 2018

recensione fornita da

7,6

Punti positivi: The car.

Punti negativi: The attendant at the pickup site was very helpful within his limitations. He spent an inordinate amount of time calling the back office(from what I believe to be his personal cell phone) to get a confirmation code. The process took close to half an hour. My reservation was prepaid with the tax portion being the only residual so I do not recognize the need for that much time being taken to process this transaction. It seemed that there was no real advance preparation of the rental prior to my arrival. I do not fault the attendant, I fault the back office support. I expected better service.

Recensione del nov 2019

recensione fornita da
7,2

Punti positivi: Quick and easy drop off....

Punti negativi: There was an error at check-in which resulted in having to be worked up twice and also resulting in confusion when we pickup the car from the lot. We loaded all into one car an attendant took us to and were about to drive away when they flagged us down saying that was the wrong car....had to unload everything and get into another car.

Recensione del nov 2018

recensione fornita da
7,2

Feel mislead on insurance by Kayak

Punti negativi: I brought insurance as advertised on kayak but when I got to the pick-up I found out this didn't even cover third party and was told I had to pay extra on arrival to cover this. Actual feel mis-sold by the whole fiasco

Recensione del ago 2018

recensione fornita da

6,0

Punti positivi: ...

Punti negativi: ...

Recensione del set 2019

recensione fornita da
3,2

Punti negativi: The customer service ,when I asked for someone to check the car before I left the property and after the return they just said go ahead! As a disabled person with bronchitis I also had the car detailed myself cost me $24 dollars I have pictures and receipt to prove they tried to charge me $300!

Recensione del ago 2019

recensione fornita da
3,6

Punti positivi: Nothing about it. Would never rent from them again or use Kayak!

Punti negativi: Being upfront and honest about your pricing and not changing it and adding another $150 the price I got quoted for.

Recensione del lug 2019

recensione fornita da
6,0

Punti positivi: No-hassle pick-up; easy drop-off.

Punti negativi: The car itself. I thought it would have been better.

Recensione del giu 2019

recensione fornita da
5,6

Punti positivi: The pick-up was a nightmare and I do not use that term often. Two people at the counter. Six customers in line for cars. It took one hour of waiting to serve six customers with reservations. They could not find the reservation even with my confirmed email in hand, then charged a higher price

Punti negativi: Three things. One training, Two more staff. Three upgrade that embarrassing computer system. No modern company uses such antiquated software. I even felt bad for the undertrained person tabbing slowly through the screens. Good drop-off in day though and corrected the error.

Recensione del apr 2019

recensione fornita da
3,2

Punti positivi: The car had no issues.

Punti negativi: I originally booked it at 108$ to when I went to check in he said he could not charge me cause my card isn’t swiping and then asked if I have another card which I did not have at the time. So my girlfriend who is 24 and a half ( I’m 25) offered her card. He then said that will not work and said we h

Recensione del gen 2019

recensione fornita da
4,4

Car was totally beat up

Punti positivi: Very easy pick up process

Punti negativi: - Car was totally beat up - Had to make the line & wait again at the counter to drop the keys ... why ?

Recensione del set 2018

recensione fornita da

N°7 in classifica

Budget

7,2 Buono (177 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Budget recensioni

Punti di autonoleggio

Budget

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

38 Carson Road

+1 973 961 2990

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	06:00 - 23:59
domenica	06:00 - 23:59

Tutte le recensioni Budget

Recensioni per Budget a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Nothing

Punti negativi: Customer service. Rude and didn’t seem to be interested working. Completely helpless

Recensione del mag 2020

recensione fornita da
8,8

Punti positivi: Super easy drop off.

Punti negativi: Ran out of wiper fluid

Recensione del dic 2019

recensione fornita da
9,2

Punti positivi: Fast check in and check out

Punti negativi: The car we rented needed an odor freshener

Recensione del set 2019

recensione fornita da
8,8

Punti positivi: Drop off was very convenient

Punti negativi: All was good

Recensione del giu 2019

recensione fornita da
9,6

Punti positivi: Front desk staff was very good and friendly.

Recensione del mag 2019

recensione fornita da
10,0

Punti negativi: Clean vehicles with very attentive and professional staff.

Recensione del mag 2019

recensione fornita da
10,0

Punti positivi: Friendly staff at Budget, nice car, free upgrade, easy access to rental counter, kayak web site functional and easy to use

Punti negativi: maybe lower price for earlier return or different return location

Recensione del apr 2019

recensione fornita da
4,0

Punti positivi: Staff was OK

Punti negativi: Staff could have been more conscientious of our urgency. They were in no hurry

Recensione del apr 2019

recensione fornita da
10,0

overcharge

Punti positivi: In New Jersey where I pick up the car they were polite and help me out so much

Punti negativi: now where I drop off the car it was Different . The rep was helpful But went it to her pen, she thought I was going to steal it saying that the only one I have. the next I came back because I found the car key in my pocket. I went to the same rep. She ignores me at first and when I told her about the car key. she told me that I had to go around the car lot and pressing the horn button so I can find the car. for 20 min I could not find the car so I can turn this key. I went back ask her to help all she did was pop it up on the computer and telling me that the car is in the lot. to back out there and look for it after 10 more min. I left. she wasted 45 min, of my time & $20.00 on Uber getting back &forth

Recensione del gen 2019

recensione fornita da
2,0

Charged wrong value

Punti positivi: Car was ok

Punti negativi: Charged wrong value

Recensione del dic 2018

recensione fornita da
7,2

Punti positivi: The car we were given. Was even better than we expected.

Punti negativi: The staff at the pick up location. The person at the desk was not too helpful and the information that she gave us was not all clear. The car was not very clean in the inside.

Recensione del nov 2018

recensione fornita da
7,6

Nice car, poor value

Punti positivi: The car was clean and drove very well.

Punti negativi: We were charged 16.50/day for liability insurance after we specifically told them we didn’t want it. We were originally quoted over 750 at the desk, but I was able to rent the car online for less than 350, and they didn’t even have the car we originally were quoted for.

Recensione del nov 2018

recensione fornita da

8,8

Punti positivi: Super easy drop off.

Punti negativi: Ran out of wiper fluid

Recensione del dic 2019

recensione fornita da
9,2

Punti positivi: Fast check in and check out

Punti negativi: The car we rented needed an odor freshener

Recensione del set 2019

recensione fornita da
8,8

Punti positivi: Drop off was very convenient

Punti negativi: All was good

Recensione del giu 2019

recensione fornita da
9,6

Punti positivi: Front desk staff was very good and friendly.

Recensione del mag 2019

recensione fornita da
10,0

Punti negativi: Clean vehicles with very attentive and professional staff.

Recensione del mag 2019

recensione fornita da
10,0

Punti positivi: Friendly staff at Budget, nice car, free upgrade, easy access to rental counter, kayak web site functional and easy to use

Punti negativi: maybe lower price for earlier return or different return location

Recensione del apr 2019

recensione fornita da
10,0

overcharge

Punti positivi: In New Jersey where I pick up the car they were polite and help me out so much

Punti negativi: now where I drop off the car it was Different . The rep was helpful But went it to her pen, she thought I was going to steal it saying that the only one I have. the next I came back because I found the car key in my pocket. I went to the same rep. She ignores me at first and when I told her about the car key. she told me that I had to go around the car lot and pressing the horn button so I can find the car. for 20 min I could not find the car so I can turn this key. I went back ask her to help all she did was pop it up on the computer and telling me that the car is in the lot. to back out there and look for it after 10 more min. I left. she wasted 45 min, of my time & $20.00 on Uber getting back &forth

Recensione del gen 2019

recensione fornita da

7,2

Punti positivi: The car we were given. Was even better than we expected.

Punti negativi: The staff at the pick up location. The person at the desk was not too helpful and the information that she gave us was not all clear. The car was not very clean in the inside.

Recensione del nov 2018

recensione fornita da
7,6

Nice car, poor value

Punti positivi: The car was clean and drove very well.

Punti negativi: We were charged 16.50/day for liability insurance after we specifically told them we didn’t want it. We were originally quoted over 750 at the desk, but I was able to rent the car online for less than 350, and they didn’t even have the car we originally were quoted for.

Recensione del nov 2018

recensione fornita da

2,0

Punti positivi: Nothing

Punti negativi: Customer service. Rude and didn’t seem to be interested working. Completely helpless

Recensione del mag 2020

recensione fornita da
4,0

Punti positivi: Staff was OK

Punti negativi: Staff could have been more conscientious of our urgency. They were in no hurry

Recensione del apr 2019

recensione fornita da
2,0

Charged wrong value

Punti positivi: Car was ok

Punti negativi: Charged wrong value

Recensione del dic 2018

recensione fornita da

N°8 in classifica

Dollar

7,1 Buono (169 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Dollar recensioni

Punti di autonoleggio

Dollar

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Bldg 36 Stn P2 36 Carson Rd

+1 866 434 2226

lunedì	00:00 - 01:00 05:00 - 23:59
martedì	00:00 - 01:00 05:00 - 23:59
mercoledì	00:00 - 01:00 05:00 - 23:59
giovedì	00:00 - 01:00 05:00 - 23:59
venerdì	00:00 - 01:00 05:00 - 23:59
sabato	00:00 - 01:00 05:00 - 23:59
domenica	00:00 - 01:00 05:00 - 23:59

Tutte le recensioni Dollar

Recensioni per Dollar a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti positivi: Nothing I will never use your service again

Punti negativi: Everything, the rental process was a disaster, fake price , could not cancel, unbelievable bad.

Recensione del giu 2020

recensione fornita da
4,4

Punti positivi: Drop-off very easy.

Punti negativi: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.

Recensione del dic 2019

recensione fornita da
9,2

Punti positivi: Easy pickup and drop off. Polite staff.

Recensione del dic 2019

recensione fornita da
8,0

Punti positivi: drop off was great.

Punti negativi: pick up was repetitive. difficult to understand agent

Recensione del nov 2019

recensione fornita da
5,6

Punti negativi: I reserved car for aproximately 90$, but got 134$ bill at reception desk

Recensione del ott 2019

recensione fornita da
4,0

Punti positivi: Car was solid

Punti negativi: Took over an hour to check-in / get car, and price was significantly higher than quoted.

Recensione del lug 2019

recensione fornita da
5,2

Punti negativi: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: The staff was super friendly at both Newark and Philly airports.

Recensione del apr 2019

recensione fornita da
8,0

Punti positivi: The staff was super friendly and the drip off process was really easy.

Recensione del apr 2019

recensione fornita da
10,0

Punti positivi: I was in and out so fast, no one wasted my time and the car was really nice

Punti negativi: I don’t love that I had to pay $54 because I’m 23 but I understand why that is

Recensione del gen 2019

recensione fornita da
7,6

Seamless pickup

Punti positivi: Friendly staff

Punti negativi: Dropoff needs better signage, very little light and small signage at dropoff location

Recensione del dic 2018

recensione fornita da
10,0

Ms London was fantastic

Punti positivi: Our customer service representative was amazing. Ms London was super-friendly and very patient as she helped us work through a credit card problem.

Recensione del nov 2018

recensione fornita da

9,2

Punti positivi: Easy pickup and drop off. Polite staff.

Recensione del dic 2019

recensione fornita da
10,0

Punti positivi: The staff was super friendly at both Newark and Philly airports.

Recensione del apr 2019

recensione fornita da
10,0

Punti positivi: I was in and out so fast, no one wasted my time and the car was really nice

Punti negativi: I don’t love that I had to pay $54 because I’m 23 but I understand why that is

Recensione del gen 2019

recensione fornita da
10,0

Ms London was fantastic

Punti positivi: Our customer service representative was amazing. Ms London was super-friendly and very patient as she helped us work through a credit card problem.

Recensione del nov 2018

recensione fornita da

8,0

Punti positivi: drop off was great.

Punti negativi: pick up was repetitive. difficult to understand agent

Recensione del nov 2019

recensione fornita da
8,0

Punti positivi: The staff was super friendly and the drip off process was really easy.

Recensione del apr 2019

recensione fornita da
7,6

Seamless pickup

Punti positivi: Friendly staff

Punti negativi: Dropoff needs better signage, very little light and small signage at dropoff location

Recensione del dic 2018

recensione fornita da

2,0

Punti positivi: Nothing I will never use your service again

Punti negativi: Everything, the rental process was a disaster, fake price , could not cancel, unbelievable bad.

Recensione del giu 2020

recensione fornita da
4,4

Punti positivi: Drop-off very easy.

Punti negativi: The person that attended us in Newark kept including add-ons as if we didn't have a choice with the final price being 4x what the online price had been. Luckily we understood what was happening in time and decided against the better car, gasoline charge, extra insurance (we had already paid for one online through the website), E-Z pass, etc.. Still, we ended up paying double the amount to add a second driver. I would have chose that already online if it was more clearly presented on the website.

Recensione del dic 2019

recensione fornita da
5,6

Punti negativi: I reserved car for aproximately 90$, but got 134$ bill at reception desk

Recensione del ott 2019

recensione fornita da
4,0

Punti positivi: Car was solid

Punti negativi: Took over an hour to check-in / get car, and price was significantly higher than quoted.

Recensione del lug 2019

recensione fornita da
5,2

Punti negativi: The car pickup was horrific. Two apathetic disinterested desk attendants waiting on line of 20 customers with an average wait of 15 minutes per customer. Non priority customers crashing the line, no control or pushback. Same issue in DIA with Dollar two months back. Will not use them again.

Recensione del giu 2019

recensione fornita da

N°9 in classifica

Silvercar

7,0 Buono (20 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Silvercar recensioni

Punti di autonoleggio

Silvercar

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

98 Frelinghuysen Ave

+1 855 359 2227

Tutte le recensioni Silvercar

Recensioni per Silvercar a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

10,0

Punti positivi: Helpful staff, attentive, and the car was great!

Punti negativi: I had an overall great experience!

Recensione del mar 2020

recensione fornita da
4,4

Punti positivi: Nice car but not enough explanation on how to operate the features of the car.

Punti negativi: Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.

Recensione del dic 2019

recensione fornita da
5,2

Punti negativi: Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.

Recensione del nov 2019

recensione fornita da
9,2

Punti positivi: The great Audi A5 and the quick/convenient pickup and drop off.

Punti negativi: The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: Staff was super friendly, helpful, and accommodating.

Punti negativi: The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.

Recensione del lug 2019

recensione fornita da
3,6

Poor service at the pickup location

Punti negativi: Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.

Recensione del set 2018

recensione fornita da
4,0

Find employees that want to be there

Punti positivi: Car was good

Punti negativi: Pickup - attendant was rude and abrasive when picking up. Drop off - extremely rude attendant when dropping off. The entire staff did not want to be there. I had to call an Uber backvto the airport bc there was no shuttle available. When I asked about the shuttle they brushed me off. I almost missed my flight and anniversary dinner bc of them

Recensione del gen 2018

recensione fornita da
10,0

Silvervar gets the silver medal!

Punti positivi: Great rate for a fantastic vehicle (Audi A4S), agent was friendly and helpful during the initial phase, text messaging service to remind me of drop-off was very effective abs

Punti negativi: The office was a mess, the initial app sign up wasn't clearly mentioned that had to be completed prior to picking up the vehicle, parking lot extremely tight

Recensione del gen 2018

recensione fornita da
4,0

not what i expected

Punti positivi: Audi's Very kind woman working at the rental center

Punti negativi: waiting for the buss forever terrible rental center - horrible office car a bit tired after only 35000 miles definitely not a premium experience insane amount of money for insurance

Recensione del apr 2017

recensione fornita da
2,0

not truthful

Punti negativi: I was able to reserve a car on line to drive from Manhattan to Cleveland. I even received a confirmation number. When we called to verify, we were then told that we could not have a car with a one way trip to Cleveland. I then received 2 texts and 2 phone calls requesting that I forward my information regarding the rental. During the last phone call, requesting "where I was" it was indeed clarified that I could not rent the car one way to Cleveland and the person on the line would just cancel the rental "for me". Really? It was confusing and frustrating.

Recensione del apr 2017

recensione fornita da

10,0

Punti positivi: Helpful staff, attentive, and the car was great!

Punti negativi: I had an overall great experience!

Recensione del mar 2020

recensione fornita da
9,2

Punti positivi: The great Audi A5 and the quick/convenient pickup and drop off.

Punti negativi: The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.

Recensione del ott 2019

recensione fornita da
9,6

Punti positivi: Staff was super friendly, helpful, and accommodating.

Punti negativi: The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.

Recensione del lug 2019

recensione fornita da
10,0

Silvervar gets the silver medal!

Punti positivi: Great rate for a fantastic vehicle (Audi A4S), agent was friendly and helpful during the initial phase, text messaging service to remind me of drop-off was very effective abs

Punti negativi: The office was a mess, the initial app sign up wasn't clearly mentioned that had to be completed prior to picking up the vehicle, parking lot extremely tight

Recensione del gen 2018

recensione fornita da

4,4

Punti positivi: Nice car but not enough explanation on how to operate the features of the car.

Punti negativi: Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.

Recensione del dic 2019

recensione fornita da
5,2

Punti negativi: Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.

Recensione del nov 2019

recensione fornita da
3,6

Poor service at the pickup location

Punti negativi: Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.

Recensione del set 2018

recensione fornita da
4,0

Find employees that want to be there

Punti positivi: Car was good

Punti negativi: Pickup - attendant was rude and abrasive when picking up. Drop off - extremely rude attendant when dropping off. The entire staff did not want to be there. I had to call an Uber backvto the airport bc there was no shuttle available. When I asked about the shuttle they brushed me off. I almost missed my flight and anniversary dinner bc of them

Recensione del gen 2018

recensione fornita da
4,0

not what i expected

Punti positivi: Audi's Very kind woman working at the rental center

Punti negativi: waiting for the buss forever terrible rental center - horrible office car a bit tired after only 35000 miles definitely not a premium experience insane amount of money for insurance

Recensione del apr 2017

recensione fornita da
2,0

not truthful

Punti negativi: I was able to reserve a car on line to drive from Manhattan to Cleveland. I even received a confirmation number. When we called to verify, we were then told that we could not have a car with a one way trip to Cleveland. I then received 2 texts and 2 phone calls requesting that I forward my information regarding the rental. During the last phone call, requesting "where I was" it was indeed clarified that I could not rent the car one way to Cleveland and the person on the line would just cancel the rental "for me". Really? It was confusing and frustrating.

Recensione del apr 2017

recensione fornita da

N°10 in classifica

Payless

6,5 Buono (134 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Payless recensioni

Punti di autonoleggio

Payless

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

38 Carson Road

+1 973 242 2124

lunedì	06:00 - 23:59
martedì	06:00 - 23:59
mercoledì	06:00 - 23:59
giovedì	06:00 - 23:59
venerdì	06:00 - 23:59
sabato	06:00 - 23:59
domenica	06:00 - 23:59

Tutte le recensioni Payless

Recensioni per Payless a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

4,8

Punti positivi: Took over half hour at counter as agent was incompetent. I was next in line . Agent at counter twice tried to give me a giant SUV instead of the compact I ordered. Luckily I was able to get someone in the parking area that switched me to a smaller vehicle.

Punti negativi: Better customer service, faster check in and better attitude

Recensione del ott 2019

recensione fornita da
6,8

Punti negativi: My final bill was much higher than what I received with my reservation

Recensione del ott 2019

recensione fornita da
4,0

Punti positivi: Nothing....There was no one at the counter when I arrived at Newark Airport to pick up the car. After about a 30 minute wait, someone from Budget finally took care of me. When I got to my destination in NJ I noticed that the paperwork ended my reservation on 7/8, not 7/16 as stated on my confirmat

Punti negativi: ion. I called and was told that the max. rental that Payless can do is 30 days and that if I wanted to extend to 7/16 that I would have to return to the airport and pay whatever the rate was at that time. Disgusted, I returned the car on 6/18 and was charged a higher rate than my confirmation.

Recensione del lug 2019

recensione fornita da
8,0

Punti positivi: Quick service

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: Friendly, helpful staff. Easy pick up and dropoff.

Punti negativi: No signs for drop of location at Knoxville airport. Go to budget dropoff.

Recensione del lug 2019

recensione fornita da
5,2

Punti positivi: Car was decently clean

Punti negativi: When we walked to the bay to find our car someone else was driving away with the car we were supposed to take. We went in to wait in line again for another car. When we returned the car there was no one to receive us, no clear indication of where to go, and no one at the indoor counter.

Recensione del giu 2019

recensione fornita da
8,8

Punti positivi: The staff was very friendly and knowledgeable.

Punti negativi: We were told several times someone would be right with us but me and my husband had to wait about 20 min before we were actually helped. This was my only issue.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: staff was friendly and helpful

Recensione del mar 2019

recensione fornita da
2,0

Punti positivi: They didn’t have cars only pick up trucks available

Punti negativi: If they had a car

Recensione del mar 2019

recensione fornita da
4,0

Challenging rental experience

Punti positivi: I liked the initial prices offer although I ended up being charged 20% more than estimated cost. Overall it would have been cheaper to go with another rental company

Punti negativi: Serious lack of phone customer service for car issues. The paneling of the car popped out as we arrived to our destination and the washer fluid alert came on. We added more fluid, then the tire pressure light came on every few days and more air was added. As we attempted to resolved issues customer service was challenging. In addition, Car rental was prepared by another rental that explained charges incorrectly. In the end the charges were 20% more than what was estimated during my booking process. I would have been better off going with another company. I do not recommend this company in the future as it has been and continues to be a frustrating experience.

Recensione del gen 2019

recensione fornita da
6,8

Jeep compass

Punti positivi: The car it self was great and very easy to handle.

Punti negativi: The amount of money was different i was agree on 870$ and u charged me for 1050$ don't know why. There was no water in the windshield tank. Need to explain people what is a easy pass cause we are not from here.

Recensione del gen 2019

recensione fornita da
4,4

Punti negativi: Car had to be replaced after finalizing paperwork, and all luggage was loaded. Wasted alot of time and energy.

Recensione del dic 2018

recensione fornita da

10,0

Punti positivi: Friendly, helpful staff. Easy pick up and dropoff.

Punti negativi: No signs for drop of location at Knoxville airport. Go to budget dropoff.

Recensione del lug 2019

recensione fornita da
8,8

Punti positivi: The staff was very friendly and knowledgeable.

Punti negativi: We were told several times someone would be right with us but me and my husband had to wait about 20 min before we were actually helped. This was my only issue.

Recensione del giu 2019

recensione fornita da
10,0

Punti positivi: staff was friendly and helpful

Recensione del mar 2019

recensione fornita da

6,8

Punti negativi: My final bill was much higher than what I received with my reservation

Recensione del ott 2019

recensione fornita da
8,0

Punti positivi: Quick service

Recensione del lug 2019

recensione fornita da
6,8

Jeep compass

Punti positivi: The car it self was great and very easy to handle.

Punti negativi: The amount of money was different i was agree on 870$ and u charged me for 1050$ don't know why. There was no water in the windshield tank. Need to explain people what is a easy pass cause we are not from here.

Recensione del gen 2019

recensione fornita da

4,8

Punti positivi: Took over half hour at counter as agent was incompetent. I was next in line . Agent at counter twice tried to give me a giant SUV instead of the compact I ordered. Luckily I was able to get someone in the parking area that switched me to a smaller vehicle.

Punti negativi: Better customer service, faster check in and better attitude

Recensione del ott 2019

recensione fornita da
4,0

Punti positivi: Nothing....There was no one at the counter when I arrived at Newark Airport to pick up the car. After about a 30 minute wait, someone from Budget finally took care of me. When I got to my destination in NJ I noticed that the paperwork ended my reservation on 7/8, not 7/16 as stated on my confirmat

Punti negativi: ion. I called and was told that the max. rental that Payless can do is 30 days and that if I wanted to extend to 7/16 that I would have to return to the airport and pay whatever the rate was at that time. Disgusted, I returned the car on 6/18 and was charged a higher rate than my confirmation.

Recensione del lug 2019

recensione fornita da
5,2

Punti positivi: Car was decently clean

Punti negativi: When we walked to the bay to find our car someone else was driving away with the car we were supposed to take. We went in to wait in line again for another car. When we returned the car there was no one to receive us, no clear indication of where to go, and no one at the indoor counter.

Recensione del giu 2019

recensione fornita da
2,0

Punti positivi: They didn’t have cars only pick up trucks available

Punti negativi: If they had a car

Recensione del mar 2019

recensione fornita da
4,0

Challenging rental experience

Punti positivi: I liked the initial prices offer although I ended up being charged 20% more than estimated cost. Overall it would have been cheaper to go with another rental company

Punti negativi: Serious lack of phone customer service for car issues. The paneling of the car popped out as we arrived to our destination and the washer fluid alert came on. We added more fluid, then the tire pressure light came on every few days and more air was added. As we attempted to resolved issues customer service was challenging. In addition, Car rental was prepared by another rental that explained charges incorrectly. In the end the charges were 20% more than what was estimated during my booking process. I would have been better off going with another company. I do not recommend this company in the future as it has been and continues to be a frustrating experience.

Recensione del gen 2019

recensione fornita da
4,4

Punti negativi: Car had to be replaced after finalizing paperwork, and all luggage was loaded. Wasted alot of time and energy.

Recensione del dic 2018

recensione fornita da

N°11 in classifica

Advantage

6,2 Buono (169 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Advantage recensioni

Punti di autonoleggio

Advantage

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

36 Carson Road Bldg 36 Station P2

+1 973 623 4989

lunedì	00:00 - 23:59
martedì	00:00 - 23:59
mercoledì	00:00 - 23:59
giovedì	00:00 - 23:59
venerdì	00:00 - 23:59
sabato	00:00 - 23:59
domenica	00:00 - 23:59

Tutte le recensioni Advantage

Recensioni per Advantage a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

6,4

Punti negativi: Pickup process is terrible

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to go

Punti negativi: It took forever to get to the car rental counter at Newark! Like 30+ minutes

Recensione del ott 2019

recensione fornita da
8,0

Punti positivi: Easy drop-off, nice car

Punti negativi: Not the friendliest staff at pick-up or drop-off, tires needed air

Recensione del set 2019

recensione fornita da
8,0

Punti positivi: Yes. Staff was friendly and drop off was easy.

Punti negativi: It was pretty good

Recensione del set 2019

recensione fornita da
2,8

Punti positivi: I was able to get a car same day

Punti negativi: Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again

Recensione del set 2019

recensione fornita da
5,6

Punti negativi: Old car 50k miles with strange smell

Recensione del set 2019

recensione fornita da
5,2

Punti positivi: Pick up was easy enough though it appeared the car hadn't been washed and there was what seemed to be melted chocolate on the passenger's seat which we didn't know until my husband noticed brown spots on the back of several shirts we wore during the trip.

Punti negativi: The drop-off experience was miserable. The drop-off lanes were completely full so there was nowhere to actually return the car. There was no Advantage attendant offering directions or instructions. And there was nowhere to leave my key so I could easily return the car and head to the terminal

Recensione del ago 2019

recensione fornita da
6,4

Punti positivi: Long lines and you could see that many people in line had issues of some type that held the line up and the staff was frustrated

Punti negativi: More people at the desk

Recensione del ago 2019

recensione fornita da
2,0

Punti negativi: Inspite of paying in advance and reserving a car. They were sold out and did not have a car for me. I had to make my own arrangements at 1 am and got an expensive rental last minute from other company.

Recensione del lug 2019

recensione fornita da
10,0

Punti positivi: they were very helpful and for a change, was a very good experience.

Punti negativi: the only thing I find irritating lately is, that there is not enough advice and information given about tolls, and it seems that the only option is to hire an ex-pass, but it does not seem right, I am sure there must be a sight which you can look up if you are due to pay any toll ? Any advice ?

Recensione del lug 2019

recensione fornita da
6,4

Punti negativi: I was charged an additional $130 for going 1hr over the drop off time. Was told I needed an ez-pass for $25 per a day (went through one toll $1.50 that I could have paid cash) . All the extras they told me I needed or had to have cost twice as much as the car rental. I feel like a sucker.

Recensione del lug 2019

recensione fornita da
7,2

Punti positivi: Drop off was quick

Punti negativi: Initial pick up - process was very long, was getting annoyed.

Recensione del giu 2019

recensione fornita da

10,0

Punti positivi: The woman who worked with me at the counter could not have been nicer. The car was literally right around the corner and ready to go

Punti negativi: It took forever to get to the car rental counter at Newark! Like 30+ minutes

Recensione del ott 2019

recensione fornita da
10,0

Punti positivi: they were very helpful and for a change, was a very good experience.

Punti negativi: the only thing I find irritating lately is, that there is not enough advice and information given about tolls, and it seems that the only option is to hire an ex-pass, but it does not seem right, I am sure there must be a sight which you can look up if you are due to pay any toll ? Any advice ?

Recensione del lug 2019

recensione fornita da

8,0

Punti positivi: Easy drop-off, nice car

Punti negativi: Not the friendliest staff at pick-up or drop-off, tires needed air

Recensione del set 2019

recensione fornita da
8,0

Punti positivi: Yes. Staff was friendly and drop off was easy.

Punti negativi: It was pretty good

Recensione del set 2019

recensione fornita da
7,2

Punti positivi: Drop off was quick

Punti negativi: Initial pick up - process was very long, was getting annoyed.

Recensione del giu 2019

recensione fornita da

6,4

Punti negativi: Pickup process is terrible

Recensione del ott 2019

recensione fornita da
2,8

Punti positivi: I was able to get a car same day

Punti negativi: Just about everything. First car had rock damage to the windshield and I was asked to sign off on the existing damage to the car prior to inspecting. The entire facility is trashy and dirty. The worst part is the EZpass charge. Because of the EZpass charge alone, I will not rent from advantage again

Recensione del set 2019

recensione fornita da
5,6

Punti negativi: Old car 50k miles with strange smell

Recensione del set 2019

recensione fornita da
5,2

Punti positivi: Pick up was easy enough though it appeared the car hadn't been washed and there was what seemed to be melted chocolate on the passenger's seat which we didn't know until my husband noticed brown spots on the back of several shirts we wore during the trip.

Punti negativi: The drop-off experience was miserable. The drop-off lanes were completely full so there was nowhere to actually return the car. There was no Advantage attendant offering directions or instructions. And there was nowhere to leave my key so I could easily return the car and head to the terminal

Recensione del ago 2019

recensione fornita da
6,4

Punti positivi: Long lines and you could see that many people in line had issues of some type that held the line up and the staff was frustrated

Punti negativi: More people at the desk

Recensione del ago 2019

recensione fornita da
2,0

Punti negativi: Inspite of paying in advance and reserving a car. They were sold out and did not have a car for me. I had to make my own arrangements at 1 am and got an expensive rental last minute from other company.

Recensione del lug 2019

recensione fornita da
6,4

Punti negativi: I was charged an additional $130 for going 1hr over the drop off time. Was told I needed an ez-pass for $25 per a day (went through one toll $1.50 that I could have paid cash) . All the extras they told me I needed or had to have cost twice as much as the car rental. I feel like a sucker.

Recensione del lug 2019

recensione fornita da

N°12 in classifica

Ace

5,3 OK (16 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

╳

Ace recensioni

Punti di autonoleggio

Ace

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

1170 Spring Street

+1 908 333 1000

lunedì	09:30 - 17:00
martedì	09:30 - 17:00
mercoledì	09:30 - 17:00
giovedì	09:30 - 17:00
venerdì	09:30 - 17:00
sabato
domenica

Tutte le recensioni Ace

Recensioni per Ace a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

9,6

Punti positivi: It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.

Punti negativi: The car didn’t have Bluetooth that was the only thing.

Recensione del lug 2019

recensione fornita da
2,0

Punti negativi: For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles

Recensione del giu 2019

recensione fornita da
4,4

Punti positivi: Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.

Punti negativi: They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.

Recensione del feb 2019

recensione fornita da
3,6

You get what you pay for...

Punti positivi: Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.

Punti negativi: 2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!

Recensione del lug 2018

recensione fornita da
8,0

Barebones Affair

Punti positivi: Got in and got out. Was cheap. Drop-off was simple.

Punti negativi: Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.

Recensione del lug 2018

recensione fornita da
2,0

terrible service

Punti positivi: the car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE again

Recensione del mar 2018

recensione fornita da
2,0

Punti negativi: They tried to charge me for scratches on the car that I told them were there before taking the vehicle. They sent me off with only half a tank of gas while charging me for a full tank.

Recensione del nov 2017

recensione fornita da
2,0

Punti negativi: not even 15 minuets after picking up the van we got stop by the cops. the cops took away the van for expire registration. we could not believe it .we left Ace a message as soon as it happen. they didn't get back to us after 10 am the next day by that time we had to cancel the trip. we are hoping they are going to refund us the money. not happy at all.

Recensione del lug 2017

recensione fornita da
2,0

Poorly done both Ace and Kayak

Punti negativi: We made a car reservation through Kayak with Ace for a pick up in the 7 pm hour. Upon arrival, we found the office closed at 630 pm. This cost us a great deal of extra money as we needed to make other arrangements last minute. Very poorly done both Ace and Kayak! This was near the Newark Airport, we travel a great deal and expect rental companies to be open when we have a reservation.

Recensione del lug 2017

recensione fornita da
8,0

Punti positivi: Service from Lynn and Barbara. Great price.

Punti negativi: Banged up car, squeeky brakes, jerky transmission.

Recensione del mar 2017

recensione fornita da

9,6

Punti positivi: It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.

Punti negativi: The car didn’t have Bluetooth that was the only thing.

Recensione del lug 2019

recensione fornita da

8,0

Barebones Affair

Punti positivi: Got in and got out. Was cheap. Drop-off was simple.

Punti negativi: Finding the pick-up location was a huge hassle. It's tucked under a parking garage next to a hotel. Can't see the signage from the street.

Recensione del lug 2018

recensione fornita da
8,0

Punti positivi: Service from Lynn and Barbara. Great price.

Punti negativi: Banged up car, squeeky brakes, jerky transmission.

Recensione del mar 2017

recensione fornita da

2,0

Punti negativi: For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for miles

Recensione del giu 2019

recensione fornita da
4,4

Punti positivi: Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.

Punti negativi: They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.

Recensione del feb 2019

recensione fornita da
3,6

You get what you pay for...

Punti positivi: Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.

Punti negativi: 2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!

Recensione del lug 2018

recensione fornita da
2,0

terrible service

Punti positivi: the car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE again

Recensione del mar 2018

recensione fornita da
2,0

Punti negativi: They tried to charge me for scratches on the car that I told them were there before taking the vehicle. They sent me off with only half a tank of gas while charging me for a full tank.

Recensione del nov 2017

recensione fornita da
2,0

Punti negativi: not even 15 minuets after picking up the van we got stop by the cops. the cops took away the van for expire registration. we could not believe it .we left Ace a message as soon as it happen. they didn't get back to us after 10 am the next day by that time we had to cancel the trip. we are hoping they are going to refund us the money. not happy at all.

Recensione del lug 2017

recensione fornita da
2,0

Poorly done both Ace and Kayak

Punti negativi: We made a car reservation through Kayak with Ace for a pick up in the 7 pm hour. Upon arrival, we found the office closed at 630 pm. This cost us a great deal of extra money as we needed to make other arrangements last minute. Very poorly done both Ace and Kayak! This was near the Newark Airport, we travel a great deal and expect rental companies to be open when we have a reservation.

Recensione del lug 2017

recensione fornita da

N°13 in classifica

Economy Rent a Car

5,3 OK (49 recensioni)

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Economy Rent a Car recensioni

Punti di autonoleggio

Economy Rent a Car

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Newark Liberty Airport

+1 973 642 0008

Tutte le recensioni Economy Rent a Car

Recensioni per Economy Rent a Car a Aeroporto di New York Internazionale di Newark-Liberty

Recensioni recenti

Tutte le recensioni
Positive
Neutrali
Negative

2,0

Punti negativi: Had no car for me, ride customer service

Recensione del apr 2019

recensione fornita da
5,2

Punti positivi: The car was in good shape

Punti negativi: Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor

Recensione del mar 2019

recensione fornita da
5,2

Punti negativi: The outside of the car was not clean

Recensione del mar 2019

recensione fornita da
3,2

Punti positivi: Drop off was super easy

Punti negativi: Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.

Recensione del mar 2019

recensione fornita da
5,6

Punti negativi: Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.

Recensione del mar 2019

recensione fornita da
2,0

Punti negativi: I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.

Recensione del feb 2019

recensione fornita da
2,0

Punti positivi: There was nothing pleasant about my experience with this rental service. Choose another.

Punti negativi: The staff (very rude) had given away my reservation after waiting at the airport for 45 mins for the shuttle. After pleading my case, I was given a limited amount of miles that I was able to drive. The hour listed online are wrong.

Recensione del feb 2019

recensione fornita da
2,0

Punti positivi: Staff was very unfriendly. When I tried to call in, I got the recorded information and held for live contact to send shuttle, and was never answered. Tried to use the shuttle, driver said they were closed. He called on the radio and got someone, who did nothing. It was 7:30, closing was 10:30.

Punti negativi: They did nothing, so ANYTHING would have been better. Any car would have been better. I will never use them for anything ever again.

Recensione del gen 2019

recensione fornita da
10,0

Punti negativi: Nothing at all

Recensione del gen 2019

recensione fornita da
3,6

Hidden fees

Punti positivi: The car was clean, modern and ran in good shape.

Punti negativi: They need to be upfront and transparent with their charges. I felt like was being slammed with fees. Forced to buy insurance when my personal insurance company covers my rental. Felt slammed when they required a $300 deposit! They had a dumb rule about using debit cards and credit cards.

Recensione del nov 2018

recensione fornita da
2,0

Reservation cancelled with out knowing

Punti positivi: Horrible customer service

Punti negativi: No willing to assist in finding alternative options poorly customer service skills

Recensione del nov 2018

recensione fornita da
2,0

The worst

Punti positivi: Nothing

Punti negativi: The fact that no one picked me up and when I found ride there it was closed How come I can make reservation for that time slot and the place is closed???

Recensione del nov 2018

recensione fornita da

10,0

Punti negativi: Nothing at all

Recensione del gen 2019

recensione fornita da

2,0

Punti negativi: Had no car for me, ride customer service

Recensione del apr 2019

recensione fornita da
5,2

Punti positivi: The car was in good shape

Punti negativi: Overall customer service. The entire staff just didn’t care. The attendant who pulled up the car was on her phone cackling obnoxiously in the middle of my transaction. The man who did the walk-around didn’t offer to help with baggage or go over any features, benefits of the vehicle. overall, poor

Recensione del mar 2019

recensione fornita da
5,2

Punti negativi: The outside of the car was not clean

Recensione del mar 2019

recensione fornita da
3,2

Punti positivi: Drop off was super easy

Punti negativi: Called a month ahead of trip and asked if debit cards are accepted. Was informed that they would accept a debit card but a higher deposit is required. No problem there, but upon arrival was then told I'd be charged an extra $30 per day on top of the higher deposit for the daily damage waiver insur.

Recensione del mar 2019

recensione fornita da
5,6

Punti negativi: Rental car company said they did not have my reservation. I gave them my confirmation number and they said they had no record of it.

Recensione del mar 2019

recensione fornita da
2,0

Punti negativi: I rented a car in advance and the rental company at the airport closed earlier than their stated closing time and I missed the rental. So I had to rent another car and lost the $200 because it’s non refundable due to 3rd party rental. I will rent directly from the rental company from now on.

Recensione del feb 2019

recensione fornita da
2,0

Punti positivi: There was nothing pleasant about my experience with this rental service. Choose another.

Punti negativi: The staff (very rude) had given away my reservation after waiting at the airport for 45 mins for the shuttle. After pleading my case, I was given a limited amount of miles that I was able to drive. The hour listed online are wrong.

Recensione del feb 2019

recensione fornita da
2,0

Punti positivi: Staff was very unfriendly. When I tried to call in, I got the recorded information and held for live contact to send shuttle, and was never answered. Tried to use the shuttle, driver said they were closed. He called on the radio and got someone, who did nothing. It was 7:30, closing was 10:30.

Punti negativi: They did nothing, so ANYTHING would have been better. Any car would have been better. I will never use them for anything ever again.

Recensione del gen 2019

recensione fornita da
3,6

Hidden fees

Punti positivi: The car was clean, modern and ran in good shape.

Punti negativi: They need to be upfront and transparent with their charges. I felt like was being slammed with fees. Forced to buy insurance when my personal insurance company covers my rental. Felt slammed when they required a $300 deposit! They had a dumb rule about using debit cards and credit cards.

Recensione del nov 2018

recensione fornita da
2,0

Reservation cancelled with out knowing

Punti positivi: Horrible customer service

Punti negativi: No willing to assist in finding alternative options poorly customer service skills

Recensione del nov 2018

recensione fornita da
2,0

The worst

Punti positivi: Nothing

Punti negativi: The fact that no one picked me up and when I found ride there it was closed How come I can make reservation for that time slot and the place is closed???

Recensione del nov 2018

recensione fornita da

Action

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Action

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Newark airport

+1 973 424 1057

ADDCAR RENTAL

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

ADDCAR RENTAL

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

430 Route 1 And 9 S, Nj

+1 877 326 7368

lunedì	08:00 - 22:00
martedì	08:00 - 22:00
mercoledì	08:00 - 22:00
giovedì	08:00 - 22:00
venerdì	08:00 - 22:00
sabato	08:00 - 22:00
domenica	09:00 - 17:00

Advance Car And Truck Rental

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Advance Car And Truck Rental

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

36 Carson Road Bldg 36 Station P2, Newark, Essex County, New Jersey

+1 973 623 4989

Alternative Rent A Car

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Alternative Rent A Car

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

3 Brewster Road

+1 732 979 2277

Autoteam Car Rental

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Autoteam Car Rental

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

2017 Rt. 35

+1 732 727 7272

Eagle Rent A Car

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Eagle Rent A Car

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Newark airport

Europcar

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Europcar

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Take Shuttle To Fox Counter

+1 973 642 0008

Flight Car

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Flight Car

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Newark airport

+1 844 435 8227

keddy by Europcar

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

keddy by Europcar

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

36 Carson Road Station P2, NJ, Newark

+1 973 623 4989

Rent-A-Wreck

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Rent-A-Wreck

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

3 Brewster Road

+1 908 322 4997

Sunnycars

1 sede at Aeroporto di New York Internazionale di Newark-Liberty

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Punti di autonoleggio

Sunnycars

Punti di ritiro a Aeroporto di New York Internazionale di Newark-Liberty

Building 25

Value Van And Car

1 sede at Aeroporto di New York Internazionale di Newark-Liberty