Valutazione dei viaggiatori
2.0
Unpolite lady at the counter. Lot of additional charges. Bad.Recensione del 14 ago 2023
recensione fornita da![kayak]()
2.0
Waited 1.5 hours to pick up the car, some of it outside in 98 degree heat as the line was too long to fit in the trailer they use at EWR.Recensione del 3 ago 2023
recensione fornita da![kayak]()
2.0
Was at least 4 hour wait to get car. Would not allow us to come in building because line was too long. No communication of what was going on and not organized. Customer service is a thing of the past for Dollar at Newark Airport.Recensione del 21 lug 2023
recensione fornita da![kayak]()
2.0
Kayak allows you to book a reservation with Dollar (and takes your money!) even when they have no cars. Beware! Just because you have a confirmation number does not mean they have a car for you! You have to call and verify with Dollar directly.Recensione del 10 lug 2023
recensione fornita da![kayak]()
2.0
They way overbooked - got to the counter and they told us they didn't have any vehicles - never even got the rental carRecensione del 1 lug 2023
recensione fornita da![kayak]()
6.0
Newark office person not friendly at all,getting impatient if customer does not understand at first and she has to explain or answer to a question.I ended up having to apologize to her for not doing this (renting a car) too often,to get some answers in a more civilzed manner. Very dissapointed at pick-up ,a much better customer service at VPS in Fort Walton Beach,allthough even they still have to email me the receiptRecensione del 27 giu 2023
recensione fornita da![kayak]()
2.0
Price gouging! Paid $300 to have the car from one airport to another airport over 3 Hours total time! All Flights in NJ were cancelled and what was usually $61 dollar rental went up to $280.11 then all these fees took it to $300! It was a total rip off but we were stuck u til next day and needed to get home…Uber would’ve been cheaper! What a joke! Don’t use them or thrifty! Rip off scam artistsRecensione del 13 giu 2023
recensione fornita da![kayak]()
2.0
My reservation was at 6am- I didn’t walk out with a car until 7:55am. The staff lady was the rudest rep I’ve had in years. And I saw her be this way with multiple people. Was given electric car which I did not book. Then how am I supposed to find time to sit and charge it when I got it almost two hours late due to it needing to be charged. Worst rental experienceRecensione del 29 mag 2023
recensione fornita da![kayak]()
10.0
Really friendly, helpful staff. Easy process on both ends.Recensione del 21 feb 2023
recensione fornita da![kayak]()
2.0
Terrible experience and actually never picked up vehicle.Recensione del 13 nov 2022
recensione fornita da![kayak]()
10.0
The pick up at EWR airport was fine. The drop off at AVP airport was closed at 8PM Sunday night. I needed a 70 mile return trip the next morning to drop it off.Recensione del 8 nov 2022
recensione fornita da![kayak]()
10.0
The checking area was very confusing. I stood on the wrong line (along with several other people) before we were told that we were on the wrong line.Recensione del 10 ott 2022
recensione fornita da![kayak]()
