Trova voli economici da Yucatán per l'Italia

Punti positivi: "Due to covid I understand the strict attitude but sometimes they are rude."
Punti negativi: "Better attitudes"

Punti positivi: "good service"
Punti negativi: "a better airplane"

Punti negativi: "Terrible experience at check-in in Tuxtla Gutiérrez. Aeromexico really must do a better job."

Punti positivi: "Excellent selection of movies and the dinner was very good."
Punti negativi: "Breakfast eggs and mashed potatoes were wet and too watery."

Punti positivi: "Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus"
Punti negativi: "InFlight entertainment was old school TV. Seats very tight."

Punti positivi: "The food, comfort"
Punti negativi: "The crew, some of the crew were a bit rigid, didn't seem to like what they were doing"

Punti positivi: "Crew was grate, service also grate, movie a+."
Punti negativi: "Food choice could work, in my opinion. So far there is none, even do, what you serve is not bad. Keep up the good work."

Punti positivi: "Everything was perfect"
Punti negativi: "Just the organization at airport but is not problem of AM"

Punti positivi: "The large plane that I was on was great. Comfortable and a smooth ride. Movies were good. Drinks good."
Punti negativi: "Food could be a little better."

Punti negativi: "Not every flight has internet access"

Punti positivi: "FA in 1st was awesome"
Punti negativi: "food presentation was nice but the pasta dish was like rubber and barely warm"

Punti positivi: "Good entertainment"
Punti negativi: "No delays, better communication, more comfortable seats that recline"

Punti positivi: "The crew was lovely and the flight felt short since the entertainment sytem was available and operational."
Punti negativi: "Much better than some other airlines no names mentioned."

Punti positivi: "I got home and the price was right."
Punti negativi: "The seats are uncomfortable and my tailbone hurt. The food was bad. I lost my personal earphones, asked flight attendant for plane earphones and he did not bring them. I had to get up, go to the back of the plane and pick them up in person."

Punti positivi: "Sitting in the forward part of the cabin was better."

Punti positivi: "El servicio en general de la aerolínea y el módulo de información de vuelos"
Punti negativi: "Que hubiera un poco más de espacio entre asientls"

Punti positivi: "Plane"
Punti negativi: "Food"

Punti positivi: "I enjoyed it"
Punti negativi: "Good overall service"

Punti positivi: "Good leg room, had an entertainment screen, snacks/drinks came out quickly"

Punti positivi: "Everything went smoothly except for the sprint to catch the flight out of Guadalajara to Mexico City. That connection was a little tight. The Aeromexico staff were helpful and friendly both on the ground and in the air."
Punti negativi: "The sprint I had to run to catch the flight."

Punti positivi: "Flight on time"
Punti negativi: "Entertainment didnt have"

Punti positivi: "All of the foreign stewardesses were kind."
Punti negativi: "The Asian stewardess was rude when I had asked for an extra sandwich and peanut pack because my father is 65 and long trips make it hard for him to move."

Punti negativi: "Did not like the airline never flyinging Aeromexico again"

Punti negativi: "Flight delayed 7 hrs and the official website never updated to reflect the change. Called customer service twice and they had no clue. The last representative advised to be at the airport at the original departure time to make sure we spoke to someone there. That showed a lack of knowledge and trustworthiness. The airports official website also didn’t reflect the delay."

Punti negativi: "I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage."

Punti positivi: "Tons of food during the flight, you can still get alcoholic beverages without extra charges, very on time. Flight from here to Mexico was perfect. Now, on my way back, there was a 5 hour delay. The treatment was much better than other airlines, but it would have been better to let us know that we could track the plane from GDL. Now my only complaint regarding the small airplane from MTY to NYC is that the entertainment is provided via a mobile device, yet there's no ports for charging it, and there's no way a device will last that long, which made the whole excercise totally useless."

Punti positivi: "Sales rep understanding"
Punti negativi: "Sales rep unable to provide compensation when company delays flight for many hours or a day"

Punti positivi: "No waiting at the counter. Personal assistance. TSA preference. Free coffee and cookie.Thanks!"
Punti negativi: "Small seats."

Punti positivi: "ease, no delays, friendly staff, free movies!"
Punti negativi: "Having to pay an extra $25 tp choose our seats in advance!! :-("

Punti negativi: "I found out NO luggage was included after being charged"

Punti negativi: "less legroom in my seat than my neighbors'"

Punti positivi: "service"
Punti negativi: "food and seats not comfortable."

Punti positivi: "Courteous, professional, efficient. Good sense of humor!"
Punti negativi: "Nothing"

Punti positivi: "The seats were not terrible and the crew was nice."
Punti negativi: "The English on board was rushed and I could hardly understand what they were saying. I tried to call TWICE to make sure that I could change dietary preferences because I have food allergies and I was told both times that I was unable to. This is not fair for the price paid for flights. I am very unhappy with the fact that there was food served onboard and that, when I tried to tell the airline what I could and could not eat, that they did not change my preferences or even give me the option."

Punti negativi: "Food was lacking."

Punti positivi: "Everything went great!"

Punti positivi: "Checking in was fast and easy"
Punti negativi: "Nothing"

Punti positivi: "Would not recommend."
Punti negativi: "Poor service."

Punti positivi: "The flight was going great, very comfortable and good food"
Punti negativi: "Extremely important luggage was lost"

Punti positivi: "None"

Punti negativi: "Food, entertainment and space"

Punti positivi: "Great customer service and nice flight"
Punti negativi: "It took a while to board"

Punti positivi: "Everything was good, I was really impressed with the service."
Punti negativi: "Nothing, I wouldn't change a thing about it."

Punti negativi: "they were terrible...our flight was delayed - for 7 hours at Mexico City airport! They lied to us constantly and were rude and unreliable..."

Punti positivi: "The Dreamlines is terrific. Great service, attentive staff & clean airplanes & food."

Punti negativi: "Plane and Airport smelled like a sewer. The staff/crew were extremely rude and not helpful at all. One of our bags did not make it to Houston, TX (Our home) on time."

Punti positivi: "Love this Airline everything about it"

Punti positivi: "Vegan vegetarian food option. Ability to pay extra for more legroom in coach."
Punti negativi: "After the announcement at the gate to prepare to board, we went to wait on line (Group 2). However boarding did not begin until more than 45 minutes later. I did not appreciate standing in line for that long. There were no announcements from the gate staff about the delay. This seemed disrespectful to the many people waiting on line."

Punti positivi: "Good crew"

Punti negativi: "The cabin was to cold 🥶"

Punti negativi: "I arrived on time to make my flight yet was denied the opportunity to board. Resulting in me being unable to do my lecture for UCLA and being late to my aunt’s wedding."

Punti positivi: "comfortable seats, legroom,"
Punti negativi: "seat recline, food, offer lounge access"

Punti positivi: "The crew and the duration of the flight"
Punti negativi: "The comfort and the food"

Punti positivi: "Crew entertainment"
Punti negativi: "Seat cushions"

Punti positivi: "Great crew, comfortable chair. Entertainment was great."
Punti negativi: "Everything was great."

Punti positivi: "The only good thing about the flight was the crew."
Punti negativi: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "People were ok"
Punti negativi: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Nothing."
Punti negativi: "Most of the family were seating apart. I can't understand why?"

Punti positivi: "The kind staff made the flight more bearable."
Punti negativi: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Punti positivi: "The meal."

Punti positivi: "Food, Crew, and entertainment were satisfactory."
Punti negativi: "I opted to pay an additional $398 for seats just behind the bulkhead - that is, no seats directly in front of me - so that I could have extra legroom. The legroom was fine, as expected, but passengers were allowed to use that space as a corridor, keeping my wife and me awake all night. We were constantly being expected to move our legs as people passed by. I want my $398 back!"

Punti positivi: "Nothing"
Punti negativi: "Flight attendants are rude and nasty!"

Punti positivi: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Punti negativi: "Food. I didn’t like my seat, was uncomfortable."

Punti positivi: "Gate agents and crew were patient and polite."
Punti negativi: "The seats were still to small and my shoulders were in the aisle. Are they getting smaller?"

Punti negativi: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Punti positivi: "Boarding was fast and efficient."
Punti negativi: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"

Punti positivi: "Very pleasant crew"
Punti negativi: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"

Punti negativi: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."

Punti positivi: "Excellent check in and access to plane food and entertainment great"
Punti negativi: "Bed seat too short for a 6 ft 3 in guy made for an uncomfortable night"

Punti positivi: "Crew was nice."
Punti negativi: "Turbulent flight, little leg room, old plane, delayed, no entertainment."

Punti positivi: "On time flight. Cheap ticket"
Punti negativi: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Crew was friendly- organized everything well as far as getting everyone seated quickly and handing out refreshments"
Punti negativi: "Very little leg room for anyone over five feet six inches! Happy to be 5’2” for a change!"

Punti negativi: "Old plane No outlet No screen No USB Poor food quality"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Punti negativi: "Nothing"

Punti positivi: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Punti negativi: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Flight was on time."
Punti negativi: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "6hours delay and no reimbursement. It sucked! Thank you."

Punti negativi: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."

Punti positivi: "Arriving on time"

Punti positivi: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

Punti negativi: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Punti negativi: "American Airlines"

Punti positivi: "Crew updates during a technical issue investigation."
Punti negativi: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."

Punti positivi: "Service"
Punti negativi: "The entire flight. Bumbing, disabled seating was not provided as promised, neither was off boarding to baggage area."

Punti positivi: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Punti negativi: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."

Punti positivi: "The flight left on time and arrived early.T"
Punti negativi: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."

Punti negativi: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"

Punti positivi: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Punti negativi: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"

Punti negativi: "Strange thing: my wife and I were in business class. The stewardess going down my isle said all dinner choices were already used up and I only had a choice of pasta or chicken. Later the stewardess went down the isle for my wife and she had all choices available! Weird. And the stewardess said this was as it was supposed to be."

Punti positivi: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Punti negativi: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."

Punti negativi: "Horribly unfriendly flight staff"

Punti negativi: "Flight turned around after 2 hours, we were delayed 7.5 hours and missed an entire day in Rome. Instead of landing at 8 AM, we landed closer to 4 PM."

Punti negativi: "Could have slept in for another couple of hours!!:"

Punti negativi: "This flight was booked as a Lufthansa flight, but the actual flight was United. It was OK, but not the service or comfort when I flew Lufthansa in the past."

Punti positivi: "Crew was excellent"
Punti negativi: "Nothing"

Punti negativi: "Entertainment system did not navigate. Food was too salty. Crew was not very pleasant-annoyed when I was in the bathroom and missed service."

Punti positivi: "Flight attendants were pleasant. Bathrooms remained clean the entire flight."
Punti negativi: "Food was horrible. Ran out of croissants in the morning."

Punti positivi: "Nice and clean than past old metal."
Punti negativi: "Close captioning or English subtitling didn’t work with the app."

Punti positivi: "Amazing service, great crew. love was our stewardess and she took good care and watched over my daughter."
Punti negativi: "Not much, truly an amazing experience"

Punti positivi: "The smooth ride. Possibly considerate of weather? Not an aviation specialist here..."
Punti negativi: "Drinks before the plane takes off. Some of us have anxiety of flying!"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "The crew was really nice. Flight was quicker than expected."
Punti negativi: "Seats could be more comfortable. Boarding process should be more organization. Snacks could be way better."

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "The flight was very smooth, even the landing and take off. Cudos to the pilots. Liked that we were given a pillow and blanket (FREE). The food was good and the crew was pleasant. I loved that we had FREE movies and TV programs to watch with FREE earphones."
Punti negativi: "The seating is AWFUL for economy section. For this reason I will never take a flight over 2 hours again. A nine hour flight is sheer torture!!!! Plus I was freezing the whole time, even with a jacket with a hood, two blankets, two pillows. Just a horrible situation."

Punti positivi: "Drastically better"

Punti positivi: "On time, good food service, free wine, and nice stewardesses"
Punti negativi: "Still hate sleeping in seats. Maybe, one day I can do first class!"

Punti positivi: "Staff was friendly, courteous, and generally concerned with our well-being."
Punti negativi: "Economy seats were not terribly comfortable, but that is not unusual."

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The crew was wonderful."
Punti negativi: "Delays are so very common on United."

Punti negativi: "The flight was delayed by five hours due to a mechanical problem with the plane. Little information was provided by United. Frustrating experience."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti positivi: "The stewards were nice. The entertainment package was good. Food was ok (coach)"
Punti negativi: "6 1/2 hour delay due to navigation system crash. Two gate changes and a terminal change. New seats assigned, but then when 3rd plane was brought in, it had the exact configuration of the first and we were told we should use the original boarding passes. These turned out to be wrong because they reseated after the first plane went down and it’s replacement wasn’t the same configuration. We never saw that plane, or the gate it was assigned to. When we went to rebound, my wife I am were separated. We were moved to the way back (screaming baby sandwich - one in front and one behind us). Then we spent an hour in the worst turbulence I’ve seen in 20 years - I nearly vomited. the last 6 hours of this 15 hour ordeal were fine."

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Everything went as planned. Professional friendly crew with good rapport! Cabin felt spacious and seats were just right. The food and entertainment packages were quality, appropriate and functioning. The crew put us on a strict schedule allowing us time to sleep and refresh. Toiletries clean and no lines. Just an overall lovely flight!"
Punti negativi: "N/A"

Punti positivi: "On time departure and arrival"
Punti negativi: "None"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "Best flight to Italy from the states for me in 4 visits over 18 year span. Very efficient and courteous attendants, above average food ( for airline food), complimentary wine, even the seating was not as cramped as I have endured ( on NW Airlines- worst flight experience ever in 2005.)"
Punti negativi: "I have not one complaint"

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I liked a straight nonstop flight. Clean and comfortable."
Punti negativi: ""Free WiFi, not free.""

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti negativi: "Overhead light did not work properly."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "The fact that I got fully refunded, even though I still lost out on $500+."
Punti negativi: "My flight was supposed to leave at 12, and all that Kept happening was me receiving text messages about delays pushing my departure time back to 5:35pm. I missed a big birthday event I was throwing for my class that I teach, lost out on money spent for the event and missed out on all the memories made that night. I never got to leave, ended up cancelling my flight. What a waste of time. Seems to always happen when I fly through United."

Punti negativi: "Cramped. Freezing on flight"

Punti positivi: "Nothig"
Punti negativi: "Everything, TSA agent said my guess is as good as his when and if we are leaving I was upset at that kind of response. Never will use united ariline agian."

Punti positivi: "$35 WiFi is ridiculously priced."
Punti negativi: "Comfortable flight with nice attendants."

Punti positivi: "Entertainment"
Punti negativi: "Tried to book legroom online and by phone but told it was all sold out; only to arrive and find out it wasn't and had to pay $40 more."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti positivi: "Despite delays, united employees went out of their way to make sure I made my connection and got to my destination on time."
Punti negativi: "Many delays in and out if lax due to construction. All four of my flights were delayed. The initial and the connection, both coming and going"

Punti negativi: "Seat was inoperable and frozen in upright position in business class cabin. Last to order entree had only 2 of 7 choices remaining and fish was extremely unappetizing presentation."

Punti positivi: "Food was very good, almost restaurant-level. Wine selection was good as well"
Punti negativi: "While on the plane at the gate, had to wait 20 mins for someone to hang my jacket (had to ask and the person came back 5 mins later) despite the fact that the attendant immediately checked on the guy next to me when he sat down, who apparently had status with United (attendant ignored me). I guess a $7,000 fare doesn't warrant special attention. I had to ask the same attendant for other items at times, but he'd forget and I'd have to ask someone else. Also, the seats were decent yet a bit crowded IMHO. I'm 5'10" and my feet were crammed up against the front of the space when fully reclined. The width of the seat area was a bit tight as well. Finally, they have 2 heads (toilets) that serve both the business class section ( maybe 50 people) as well as the front of economy. One of the pilots was waiting at the same time as me and agreed that it was a pretty questionable layout for the number of seats covered. All in all, not my favorite airline and nothing on this trip so far changed that view."

Punti positivi: "This overhead bag thing is just nuts. We were told there was no more room for bags after visibly panicked attendant came running up the jetway. Five poor people got their bags checks, then the plan was abandoned. In row 31, there were still empty bins. Do yourselves a big favor, UAL, and make it easier, not harder to fly. I have flown United for 30+ years but when you start charging for overhead bins, I am gone. This is insane. Win your customers' loyalty if you want your profits to rise."

Punti positivi: "Very professional flight crew and ground crew."
Punti negativi: "Did not want to leave Merida."

Punti positivi: "Still stuck here"