Trova voli economici da Utah per Firenze

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "The crew and entertainment"
Punti negativi: "Nothing"

Punti positivi: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Punti negativi: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."

Punti negativi: "We were packed like sardines! My flight made me want to retire from traveling!"

Punti positivi: "Awful!!!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Flight left on time & arrived on time."
Punti negativi: "Quality of the snack could be improved."

Punti positivi: "plane was clean"

Punti negativi: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Punti positivi: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Punti negativi: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Punti positivi: "The crew was excellent, very good food, good entertainment"

Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Punti positivi: "Food was good. Crew was kind and gracious."
Punti negativi: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The food was great. The service is excellent. Swiss Air gets an A+."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Punti positivi: "Same as above"
Punti negativi: "SAME AS ABOVE"

Punti negativi: "I’m a small person & your seating is cramped & uncomfortable!"

Punti positivi: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Punti positivi: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Punti positivi: "Good seats for my wife and i: window and aisle seat"
Punti negativi: "Only glass of water free...coffee is 3.50"

Punti negativi: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Punti negativi: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Punti negativi: "They left my bag in Switzerland"

Punti positivi: "New aircraft"
Punti negativi: "Lost luggage. Flight delayed."

Punti positivi: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."

Punti positivi: "The staff was polait"
Punti negativi: "No option to make zhek in No opthin for vegeterian The media in my seat didn't work"

Punti positivi: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Punti negativi: "Tight connection on Zurich."

Punti positivi: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Punti negativi: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Punti positivi: "The staff was very attentive."

Punti positivi: "Great entertainment system"
Punti negativi: "Leg room space was a bit restricted compared to what I am used to"

Punti positivi: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."

Punti positivi: "Food is decent"
Punti negativi: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."

Punti negativi: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Punti negativi: "Minimalist breakfast."

Punti negativi: "Major delay"

Punti positivi: "Registration and baggage check was fine, no line to wait im. The flight was moderately full. Good food and beverage service (although Lufthasa is a bit better)."
Punti negativi: "Zurich airport dining facilities are poor - no choice of warm food and pricey."

Punti negativi: "It wasn't Swiss//"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "Great kosher food! Very kind attendants."
Punti negativi: "not enough foot room."

Punti positivi: "Plane was nice, lots of movies to watch, free wine"
Punti negativi: "Seats to close together, crew a little snooty"

Punti positivi: "Nothing distinguishes itself for better or worse than usual in coach."

Punti negativi: "No plugs for USB chargers in economy. Entertainment units were broken."

Punti positivi: "Staff was friendly and accommodations were nice"
Punti negativi: "Delayed flight and lost my luggage..."

"Crew was super helpful storing my bag, seating people, etc And now they’ve started thanking their Delta frequent flyer members !! Two crew came to find me and thanked me by name"

"No beverages in first class for over an hour"

"😁"

Punti positivi: "Absolutely ridiculous ... sat on the runway longer than the flight."
Punti negativi: "Reason we sat on the runway longer than the flight is they were understaffed. Unacceptable."

Punti negativi: "Great trip!"

Punti positivi: "Though departure was delayed, arrived at destination on time!"
Punti negativi: "Entertainment options"

Punti positivi: "Seats were good"
Punti negativi: "Flight was delayed on both ends"

Punti negativi: "Better snacks"

Punti positivi: "Pilots. Flight attendants. Space. Left and arrived on time."

Punti negativi: "Nothing"

Punti positivi: "I honestly like the fact they load the plane from the back to front rows."
Punti negativi: "Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections."

Punti positivi: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Punti negativi: "It was perfect!!"

Punti positivi: "Clean, comfortable, empty middle seats. Good movie selection."
Punti negativi: "Snacks lacked variety and nutritional value."

Punti positivi: "Thanks for choosing customer safety over profits. I specifically chose Delta because they continue to not sell the middle seats."

Punti positivi: "Very good"

Punti positivi: "nothing"
Punti negativi: "Never flying with Delta again"

Punti positivi: "Empty middle seat; disinfectant wipes. I know these measures were implemented because of COVID but I wouldn’t mind having these last past the pandemic!"

Punti positivi: "great everything!"

Punti positivi: "Very attentive and engaging crew."
Punti negativi: "really nothing!"

Punti negativi: "More communication on the flight delay"

Punti positivi: "Pretty much everything"
Punti negativi: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"

Punti positivi: "None"

Punti negativi: "90 minute delay"

Punti positivi: "Great crew, nice plane, awesome entertainment"

Punti negativi: "Miniature candy bars are not sufficient for an hour and a half flight."

Punti negativi: "No sandwiches for sale just snack boxes"

Punti positivi: "Crew was great, seats were comfy and the entertainment options were good."
Punti negativi: "Flight was delayed but it happens."

Punti negativi: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."

Punti negativi: "My suitcase was broke at some point and also items in my suitcase."

Punti negativi: "Was not offered a drink in first class prior to take off."

Punti negativi: "Vegan options"

Punti positivi: "The crew was really nice! They were very energetic!"
Punti negativi: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."

Punti positivi: "Very good"
Punti negativi: "Seat assignments should have be provided at check in."

Punti positivi: "Entertainment on short flights is a nice surprise"
Punti negativi: "Very very late.. I almost lost my replacement of the replacement of my connection. Had to run like hell. The luggage didn't make it. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Snacks & drinks & TV movies good"
Punti negativi: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Fast boarding and complimentary snacks."
Punti negativi: "I was seated next to a very large woman who came over the arm rest onto my seat."

Punti positivi: "Crew members were very nice and pilot did a great job flying thru turbulence"
Punti negativi: "I don't have any compliants"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Flight Crew were friendly and attentive. Boarding is well organized."
Punti negativi: "My itinerary was changed multiple times, most importantly impacting my arrival time into Victoria BC. This flight was changed twice, the first time I received an email notification telling me the new flight was an hour later. When I got my check-in email 24 hours before my trip was to begin I noticed the arrival time for my return flight had been changed again, this time arriving another hour later. I received no notice for this change. Other than a shuttle service, there are no late night public transit options from the Victoria airport into town--a 25 minute drive. I was left with 10 minutes between the late arrival of my flight to claim my bags, clear customs and try to make the last shuttle. I specifically purchased my ticket so I would have plenty of time to make this connection. I missed it and wound up having to take a $60 (not including tip) taxi to get into town. Changing my itinerary to arrive 2 hours later without notifying me is unacceptable. I've never had any pot-purchase itinerary changes happen to me on Alaska Airlines, which also has regular service between Seattle and Victoria. I'm inclined to make sure I always use them from now on."

Punti positivi: "As always, the crew and amenities were first rate."
Punti negativi: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."

Punti positivi: "SLC ground gate crew was awesome."

Punti positivi: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."

Punti positivi: "The crew was amazing"
Punti negativi: "The WiFi"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Love Lufthansa"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was charged $65.00 for checked luggage; my layover was only 50 minuets and had to rush...last person to board."

Punti positivi: "The seats were comfortable, entertainment during the long flight was very good."
Punti negativi: "Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Punti positivi: "Crew was really wonderful"
Punti negativi: "Seats were not comfortable and the food was terrible"

Punti positivi: "Crew was very professional and efficient! Flight was fairly on time"
Punti negativi: "Selection of movies was not the best I've experienced"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew should treat better passengers but overall is been good"
Punti negativi: "Overall is been good"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Airbus seats, n/a considering short flight"
Punti negativi: "Some staff ignored us in our isle"

Punti positivi: "Quick flight. O ly 2 people per row. Bags did not get lost"
Punti negativi: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught"

Punti negativi: "Flight was delayed more than 1 hour 30 minutes"

Punti positivi: "The facilities were really great!"
Punti negativi: "The food - it was in VERY small quantity"

Punti positivi: "on time no hassle"
Punti negativi: "nothing in particular"

Punti negativi: "Had two stop over in Germany so they wont let me board stating need German visa. Requested for rerouting from FRA to USA direct, but lufthansa did nothing to help other than make me stranded had to travel with totally different airliner. Horrible experience with them..."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti negativi: "After arranging seat and checking it over and over for months to be sure it was a right window, for medical reasons, they took it away from me and gave me one which bumped the nerve damage in my arm. They said it was their agent's error but did nothing about it."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Nothing"
Punti negativi: "First flight was canceled and we had a pleasure (after 12 hours flight from SJC to FRA) to spend another 11 hours in the airport."

Punti positivi: "flight was on time"
Punti negativi: "The plane appears to have left with NO luggage on board. 3 days later, I am still without luggage. The promise to deliver the missing luggage within 24 hours was not honoured."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "The selection of in-flight movies is excellent. That has been my only positive experience"
Punti negativi: "Lufthansa is always late, every single flight I have caught with them has been at least 45 minutes late. Additionally they are very inflexible if you want to make a change to your tickets after purchasing. Boarding the plane is handled very inefficiently and takes much longer than most other airlines. The food is mediocre and the drink cart only comes by every 2 hours or so which is far too infrequent"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The trip was fast"

Punti positivi: "Service was excellent. Boarding fast and efficient, but would be better if the grouped."
Punti negativi: "I am only 6 ft but knees hit the seat in front. Tray table hits my stomach even without the recline on front seat. Woman across aisle from me couldn't get out of her seat when the person in front reclined. This should just be illegal, period! Food was not very good. Entertainment options was limited."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"

Punti positivi: "Pleasant crew. Appropriate and efficiently served snack."
Punti negativi: "Boarding and disembarkation were slow."

Punti negativi: "Everything was OK"

Punti positivi: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Punti positivi: "economy plus seats were nice, great movie selection, especially international movies"
Punti negativi: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Punti positivi: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Punti negativi: "Fix the damn KIOSKS at Vienna!"

Punti negativi: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Punti positivi: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Punti negativi: "Food quality was not so good."

Punti positivi: "Crew was helpful and food was very good"
Punti negativi: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Punti positivi: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Punti negativi: "Troppo ritardo"

Punti positivi: "Nice attention and good food. Plane and seats are confortable"

Punti negativi: "There was no wifi on flight"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "My seat at the window was great and the staff really friendly and courteous!"

Punti positivi: "Crew was nice and efficient"
Punti negativi: "Economy seats don’t recline enough."

Punti positivi: "On time and friendly crew"
Punti negativi: "Boarding needs improvement"

Punti positivi: "Nothing to mention"
Punti negativi: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Punti positivi: "Light snack and complementary wine"

Punti positivi: "Efficient boarding system, clearly signposted. Professional staff"

Punti positivi: "Very friendly onboard personnel - I really had kind of homy feeling."

Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Punti positivi: "Flying with KLM is a pleasure"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti positivi: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Punti negativi: "Nothing to say"

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti negativi: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Punti positivi: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Punti negativi: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"

Punti negativi: "Delayed!"

Punti negativi: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Punti positivi: "Seats were comfortable"
Punti negativi: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Punti positivi: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Punti negativi: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti positivi: "Catering is ok"
Punti negativi: "Seats comfort really old school"

Punti positivi: "The staff was fast and curteous."
Punti negativi: "There is not anything to complain about besides the usual discomfort of travel."

Punti positivi: "quick boarding, responsive Airline stewardess, very polite."
Punti negativi: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Punti positivi: "Same as above"

"Aisle seat other passenger kept bumping into my shoulder as they walk by with no regard or sympathy to apologize for bumping into me"

"I like it because everything looks good"

"Lots of people entering plane at the end of boarding that we’re not at the gate, entered at tarmac, looked like illegals from Latin America"

Punti positivi: "Great having every set have its own screen and charging port"
Punti negativi: "Not to be an hour delayed and make half the plane miss their connections!"

Punti positivi: "I missed flight. Rescheduled this morning 4229 when I went to bed. Today, there is no record of the flight. I have a screen print showing the seat assignment. The 1-800 said it will call back in 4 hours. Crap! Flight scheduled in two hours."

Punti negativi: "Gate agent was cold rude and incompetent"

Punti positivi: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Punti negativi: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."

Punti negativi: "Lack of social distancing with American Airlines"

Punti positivi: "Only masked picking up trash during pandemic - difficult to rate crew"
Punti negativi: "Organized exit vs. usual crowded chaos of passengers in a hurry"

Punti negativi: "American Airlines has to be the worst airlines there is. It never fails that they try I Cath someone and try to pretend that their carry-on bagIs too big. They have this tiny little frame no reasonable carry-on could possibly fit into. Over and over again I see people including myself and my traveling companion’s having to check their carry-on bag because their “too big” this is nonsense. These are standard size bags. It’s more than enough space on board the plane. In a way in which the gate check individuals handle this interaction is a palling you’re insulting demanding and don’t give you a chance to rearrange your luggage so I can go into their absurd dimensions"

Punti negativi: "I wish there were charging ports so I could charge my device on such a long flight."

Punti positivi: "The crew was friendly and the flight was almost on time."
Punti negativi: "The power outlet at my seat didn't work. The baggage was delivered to the wrong carousel at DFW. The seats are TOO DAMN SMALL."

Punti negativi: "Nothing. Everything was great."

Punti positivi: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Punti negativi: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."

Punti negativi: "The wifi didn't work at all"

Punti positivi: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Punti negativi: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."

Punti negativi: "I was forced to check my bag bc the plane was “full” but when I got on there were more than 5 completely empty overhead bins. So now I’m waiting in baggage claim, after an already delayed flight, when there was absolutely plenty of room on board for my bag (which was of acceptable size)."

Punti positivi: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time."
Punti negativi: "Having to pay extra for a aisle seat"

Punti positivi: "Seats were nice, flight was efficient, arrived early."
Punti negativi: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Nothing it totally messed us up"
Punti negativi: "We missed our 1night in Rome-had to go home and come back the next day-we missed our train tickets and hotel in Rome and it made our trip a lot shorter!"

Punti positivi: "I liked the fact that, my flight was miraculously on time leaving salt lake city"
Punti negativi: "I don’t like, however, the fact that 3 of the last 5 times I’ve flown American round trip midland tx to Salt Lake City I have missed my connecting flight on the way back due to no fault of my own. I have flown this trip once a month for the past six months and have to do it two more times before December. American sucks"

Punti negativi: "Seats are so uncomfortable! Too close together"

Punti positivi: "Time was good. Ground service was good. In-flight was okay. Because I love Cathay so much I took a 3 hour longer trip through LA (vs. Seattle) and paid more. But I was berating myself for that. But the flight back was Cathay service at its finest."

Punti negativi: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."

Punti negativi: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"

Punti negativi: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."

Punti positivi: "Cabin crew was excellent."
Punti negativi: "Deplaning at an inconvenient remote terminal with unattractive and minimal facilities, which involved waiting in a long line for a series of buses for transport to the main terminal. Arrival at the main terminal required climbing a flight of stairs. No in-flight food service offered except a choice between one cookie or one cracker."

Punti negativi: "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Flight attendants"
Punti negativi: "The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Everything was perfect"
Punti negativi: "Not enough snow in salt lake"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Punti negativi: "See above."

Punti positivi: "Good in-flight service, comfortable first class seat."
Punti negativi: "Arrival gate was remote from main terminal, requiring a crowded and disorganized wait for a bus to the main terminal and baggage claim. The extremely small overhead storage cabinets of the Canadair required many passengers to check normally acceptably sized carry-on bags after boarding and finding it impossible to fit. Waiting time for retrieving these on the ramp at the destination was excessive."

Punti positivi: "Free movies and tv"
Punti negativi: "Nothing"

Punti negativi: "The Three days it took to get 10 hours away horrible customer service no one was there to help us.30 people were stranded"

Punti positivi: "They were so helpful as we checked in and checked our bags! :)"

Punti positivi: "Comfort, snacks, boarding process"
Punti negativi: "N/A"

Punti positivi: "All good"
Punti negativi: "No entertainment without paying"

Punti positivi: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"

Punti negativi: "Aereo vecchio"

Punti positivi: "For tall people more room for the legs"
Punti negativi: "The Seats aré very near"

Punti positivi: "Grest staff"
Punti negativi: "Thought the first row seating would provide extra leg room which the reservation page said it would and we paid extra for the seats - not so. it also felt quite claustrophobic with a panel within a short distance of our faces. We had upgraded for better seats but it turns out the seating wasn't better at all. The flight home in seats much further back were MUCH more comfortable. I'm thinking the airline shouldn't book the front seats by the panel as 'better' for the extra price as they were definitely not."

Punti positivi: "Courteous and professional crew"
Punti negativi: "Delay taking off, due to technical issues with aircraft. Seat area is much too small for an adult."