Trova offerte per voli internazionali per Palermo

Punti positivi: "It was a very nice, standard flight. Nothing remarkable good or bad."

Punti positivi: "The was not confortable"
Punti negativi: "Having more entertaiment"

Punti positivi: "On time"
Punti negativi: "Seats and legroom"

Punti negativi: "Baggage claim was nearly one hour long"

Punti negativi: "Not even water is offered to people"

Punti positivi: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Punti positivi: "Quick and convenient"
Punti negativi: "Delays are always an issue"

Punti negativi: "L´apertura della porta dietro per il ritorno sarebbe stato meglio"

Punti negativi: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Punti positivi: "They changed the flight schedule and i asked them for refund and i did not get my money back"

Punti negativi: "Delay..."

Punti positivi: "Everything was fine"
Punti negativi: "No problems"

Punti positivi: "Not full flight"
Punti negativi: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"

Punti negativi: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Punti positivi: "The flight was on time."
Punti negativi: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Punti positivi: "The crew were very nice"
Punti negativi: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Punti positivi: "All went well with no interference."

Punti negativi: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"

Punti negativi: "Free tea & coffee would be ideal"

Punti negativi: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Punti positivi: "The crew was personable. Flight was on time."

Punti negativi: "Transavia delayed 1:30h the flight."

Punti negativi: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."

Punti positivi: "Everyone was happy trip went great price aircraft clean crew nice!"

Punti positivi: "very nice crew"
Punti negativi: "no pre-checkin on my return flight"

Punti positivi: "Cheap ticket"
Punti negativi: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."

Punti positivi: "great crew and exellent service"

Punti positivi: "Cheap. Gets you from one stop to the next."
Punti negativi: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."

Punti positivi: "Plane comfort was normal to good."
Punti negativi: "Boarding staff at Orly was disgustingly rude."

Punti negativi: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."

Punti positivi: "That I could finally land in Madrid, actually a quick flight!"
Punti negativi: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"

Punti negativi: "1 hour delay."

Punti positivi: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Punti negativi: "Nothing not to like."

Punti negativi: "Nacing."

Punti positivi: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Punti negativi: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."

Punti positivi: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Punti negativi: "See above"

Punti positivi: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Punti negativi: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."

Punti negativi: "Crew were very rude"

Punti positivi: "Gets the job done. Quick flight, well managed. Crew members were nice."
Punti negativi: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."

Punti negativi: "I did'' that we have to pay for have water to drink !"

Punti negativi: "water is not complimentary"

Punti negativi: "Poor attitude from ground service at the boarding gate"

Punti negativi: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"

Punti positivi: "Cheap"
Punti negativi: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."

Punti positivi: "Staff in the plane and food options"
Punti negativi: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."

Punti positivi: "Lines and delays and shuttles and more delays."

Punti positivi: "The crew was helpful and happy to ask any questions we had when not all announcements came through in English, so we couldn't quite understand them."
Punti negativi: "The check in process was very slow and we spent almost an hour waiting in line. We boarded on time, but then sat on the plane for over an hour because of technical issues. I would rather wait in the airport during those issues, as there is more room to stretch and move about."

Punti positivi: "EAsy boarding, staff, comfort, cleanliness, everything."
Punti negativi: "Everything was good."

Punti positivi: "Boarding was quick and efficient"
Punti negativi: "Carry on baggage allowance - I had a tiny backpack and purse and wasn't able to bring both"

"Uno snack oltre al bicchiere d'acqua, sarebbe molto gradito in un volo di oltre un'ora, per il resto, old is gold, aerei soliti e personale molto educato."

"Nothing"

"Volo cancellato, 7 ore fermi e per lo più bagaglio smarrito …. Esperienza pessima"

Punti negativi: "Il mio volo è stato ottimo grazie."

Punti positivi: "Alitalia è sempre Alitalia, tutto perfetto"

Punti positivi: "Nulla"
Punti negativi: "Mi hanno fatto perdere il volo cambiando di contino il gate e non mi hanno dato la minima assistenza per risolvere il problema ero lì ad aspettare nel monitor non ha dato mai imbarchi."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "Niente"
Punti negativi: "Il comfort dell'aeromobile"

Punti positivi: "Imbarco veloce, e personale molto gentile"
Punti negativi: "Food and beverage"

Punti positivi: "Personale gentile"
Punti negativi: "Imbarco"

Punti positivi: "Aereo in linea con le altre compagnie primarie"
Punti negativi: "Cibo pessimo, una compagnia come crede di essere Alitalia, che per un volo di linea serve una bustina di snack, proprio senza eleganza, forse i dirigenti dovrebbero volare con altre compagnie, arrossirebbero dalla vergogna. Mai più"

Punti positivi: "Tutto perfetto"

Punti positivi: "Ground staff"
Punti negativi: "More baggage checking counters."

Punti negativi: "Tutto"

Punti negativi: "Stile e professionalità degli operatori Alitalia che difficilmente potranno raggiungere i voli low-cost"

Punti positivi: "La capo equipaggio preparatissima, finalmente un inglese inappuntabile negli annunci e una dizione più che perfetta negli annunci anche in italiano. Gentilezza e professionalità oltre le aspettative."
Punti negativi: "Alitalia dovrebbe reintrodurre lo snack a bordo. Solo bevande al carrello. I biglietti costano di più ed giusto aspettarsi piccole differenze rispetto voli low-cost."

Punti positivi: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Punti negativi: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Punti negativi: "Allestimento interno dell'aereo e Stuart più attenti a far rispettare le regole a tutti i passeggeri"

Punti negativi: "Eccessivo ritardo"

Punti positivi: "ok , abbastanza comodo"
Punti negativi: "spazi"

Punti positivi: "The site was convenient and comfetable"
Punti negativi: "Food"

Punti positivi: "Volo piacevolissimo. Atterraggio perfetto. Perfetto orario"

Punti negativi: "Efficienza banchi accettazione bagaglio"

Punti positivi: "Lo spuntino offerto"

Punti negativi: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Punti positivi: "Velocità delle varie fasi."

Punti negativi: "Smarrito bagaglio"

Punti negativi: "Alitalia is the worst airline company"

Punti positivi: "Tutto ottimo personale è una gentilezza que se vedi poco in le compagnie aeree"

Punti positivi: "We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable"

Punti negativi: "Una singola persona per il check in bagagli"

Punti negativi: "Meals"

Punti positivi: "Imbarco, ma avevo Sky Priority Cibo non c’e, come nelle low cost (ma il prezzo non è low) solo un bicchiere di coca cola Divertimento ovviamente non c’"

Punti positivi: "Cheap fares and direct flight"
Punti negativi: "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."

Punti positivi: "Crew was fast"
Punti negativi: "Boarding was late and also arrived late"

Punti negativi: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Punti positivi: "short peaceful ride. Not much food could be served."
Punti negativi: "Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd."

Punti positivi: "Comfortable seats"
Punti negativi: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Punti negativi: "Per un volo di soli 45 minuti gli assistenti di volo hanno tirato fuori un carrello con una scelta di bevande e cibo esagerata. Son riusciti a servire le file da 1 a 10, spiegando ai passeggeri quanto era corto o lungo un certo tipo di caffè latte, quanto era salato o dolce un tipo di snack, come erano i succhi, birre e vini. I due terzi dei passeggeri dalla fila 11 in poi sono rimasti a digiuno perché bisognava prepararsi all'atterraggio. Ridicoli. Inadeguati."

Punti negativi: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Punti positivi: "Nice entertainment, good food and staff"
Punti negativi: "Arms rest pretty smalls"

Punti positivi: "Imbarco rapido Personale"
Punti negativi: "Spazio per le gambe sempre un po’ limitato"

Punti positivi: "La bevanda"
Punti negativi: "Cambio posto"

Punti negativi: "Ritardo di circa 2 ore nella partenzs"

Punti positivi: "Crew was polite"
Punti negativi: "Late departure"

Punti negativi: "Seats were packed with no room for feet"

Punti negativi: "Atterraggio pessimo"

Punti positivi: "Nothings"

Punti positivi: "Muffin distribution and the cushion"
Punti negativi: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Punti positivi: "Qualità del volo nel insieme"

"Premesso che abbiamo il covid da 2 anni … inutile urlare al check in (tenere le distanze) se poi dentro l’areo non ci sono posti a separarci (così come in aeroporto due no ed uno si) nell’aereo. Il personale scorbutico e non ha fatto rispettare le più normali norme. Se fosse"

"Il volo è andato bene, peccato per il ritardo di quasi un’ora"

Punti positivi: "Crew was great"
Punti negativi: "Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess"

Punti negativi: "Dovrebbero misurare la temperatura a chi sale in aereo in periodo di COVID"

Punti positivi: "That finally we arrived. 6 hours delay."
Punti negativi: "Everything. Poor management from Volotea and very poor services from SACBO."

Punti positivi: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Punti negativi: "Going anywhere but Catania"

Punti negativi: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."

Punti positivi: "L’agenzia per le emergenze, FAS airport service, a cui si sono rivolti è stata eccezionale. Lidia Suardi è SUPER!!"
Punti negativi: "Tutto può essere migliorato: il volo è stato rimandato 3 volte e poi cancellato. Le spiegazioni insufficienti. Prima, l’unica alternativa proposta è stata il pullman. Quando, alle 22, solo pochi erano rimasti, ci hanno riprogrammati al giorno dopo pagando transfer e albergo, ma io avevo già pagato"

Punti negativi: "The return flight was very turbulent, but mostly close to take off and landing."

Punti positivi: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Punti negativi: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."

Punti positivi: "Puntualità e rapidità"

Punti positivi: "Not much"
Punti negativi: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"

Punti positivi: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Punti negativi: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"

Punti positivi: "It was a quick flight."
Punti negativi: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."

Punti negativi: "Will never fly them again"

Punti negativi: "Worst airline I've ever experienced, avoid at all costs"

Punti negativi: "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"

Punti positivi: "We got there"
Punti negativi: "About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines"

Punti positivi: "A flight es eventually arranged"
Punti negativi: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."

Punti positivi: "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Punti negativi: "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."

Punti positivi: "Tutto mia piaciuto"
Punti negativi: "Tutto ok"

Punti positivi: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Punti negativi: "No food or entertainment"

Punti positivi: "Convenient straight flight to Bordeaux"
Punti negativi: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"

Punti negativi: "L'attitudine del personale, corretta ma triste e impersonale. Solo pronti a vendere e non dare servizi"

Punti positivi: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."

Punti positivi: "The friendly flight attendants."
Punti negativi: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."

Punti negativi: "Volo in ritardo di oltre 4 ore. Poiché già in passato, in situazioni analoghe, il volo è stato poi cancellato all'ultimo minuto, ho deciso di fittare un auto e di muovermi con questo altro mezzo"

Punti negativi: "2 ore di ritardo e nessuna informazione"

Punti positivi: "Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations."

Punti positivi: "Piloti e personale cordiali. Essere sempre stato contattato tramite email per le variazioni sul volo. Perciò servizio ben organizzato"
Punti negativi: "L'attesa, sempre in ritardo, per questo viaggio e chi si trova nei ultimi posti, rumorosità del volo causa mottori"

Punti positivi: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."

Punti negativi: "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."

Punti positivi: "Personnel were helpful, polite and spoke English as well as many other languages."
Punti negativi: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"

Punti positivi: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."

Punti positivi: "Nothing"
Punti negativi: "Check in started at 9:05 and boarding was at 9:25, we arrived at the airport (which has 1 gate) at 9:10. There was no one at the check in counter until we asked the security guard for help. At 9:30, the Volotea attendant came back and said we were late and missed boarding and it would cost another 180 euro to get on the plane!! Beware!!! -They have a 20 kg or 44 lb weight limit instead of 50 and will charge you an additional 60 euro per bag of over 44 lbs! -Print your own boarding passes, they charge 20 euro per passenger if they have to print it at check in. -There are fees all over the place, it is a SCAM!"

Punti positivi: "Seats were OK and overhead storage was good."
Punti negativi: "Flight was delayed 45 min without explanation."

Punti negativi: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."

Punti negativi: "Everything"

Punti negativi: "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."

Punti negativi: "The next flight they had to my destination was 3 DAYS later. Therefore, I had to purchase another three tickets with a different carrier and got NO credit for the missed fight with Volotea. BAD Business."

Punti positivi: "Everything in the plane felt new, crew was friendly, efficient."

Punti negativi: "Mi è stato fatto pagare due volte il check-in in aereoporto, sia all'atto della prenotazione che in aereoporto."

Punti negativi: "Pagare il posto al momento del checkin"

Punti positivi: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"

Punti positivi: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."

Punti negativi: "Assolutamente troppo freddo in cabina... c'era pure il fumo bianco che usciva dai condizionatori da tanto freddo faceva!!! In poco più di un'ora mi sono preso una sinusite durante il volo d'andata! Per di più il carrello delle bibite è passato dal retro dell'aereo verso il davanti per cui la maggior parte delle persone ha pensato che tornasse indietro per poter prendere un bicchiere d'acqua e invece niente. Una volta arrivati a prua dell'aereo hanno messo via il carrello."

Punti positivi: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Punti negativi: "Flight was cancelled 6 months ago and I still have not received my refund."

Punti positivi: "Errrm...that we actually got to Palermo alive, that was nice."
Punti negativi: "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."

Punti positivi: "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"

Punti negativi: "Was delayed and had to cancel flight and book a different airline"

Punti negativi: "Poco spazio per i bagagli, e tassativamente permesso un solo pezzo,neanche una borsetta personalein più"

Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"

Punti negativi: "There is no space for legs. The food quality is poor. No entertainment at all"

Punti positivi: "Very kind and helpful crew"
Punti negativi: "Boarding process with a wheel chair passenger should be better organized"

Punti negativi: "One hour late + operates by an Estonian company"

Punti positivi: "Board on time or at least updates why we are waiting."
Punti negativi: "Communication"

Punti negativi: "Departure time"

Punti negativi: "5 hour of delay!!!! For the second time in the same flight"

Punti positivi: "The crew on the plane handled the difficulties of a passenger well."
Punti negativi: "The repeated delays and mix up with seats which then led to an irate passenger who made ALL of us miserable. She was moved next to my daughters and took her anger out on them by yelling and demanding things most of the flight."

Punti positivi: "Fast boarding"
Punti negativi: "Nothing"

Punti positivi: "the flight was ok"
Punti negativi: "the crew member at the gate got very RUDE with my sister, my sister she explained to her that since my mom is 77 years old she needs to take a bit more time to board so she asked if she could be one of the first people to board the plane. She told my sister that my mom could born after priority"

Punti positivi: "Personale molto cortese, comfort più che accettabile (considerando che sono alto 190)."
Punti negativi: "Nella tariffa standard se permettessero almeno uno zainetto , oltre al bagaglio a mano, sarebbe perfetto il servizio"

Punti positivi: "Personale ok"
Punti negativi: "Non ho apprezzato il fatto che sul bus a Malpensa non ci fosse un divisorio per I Priority boarding. C’era un pullman unico. Quando sono salito su aereo le cappelliere erano gia piene e ho dovuto mettere il mio bagaglio a mano piuttosto in fondo rispetto al mio posto (1C)."

Punti negativi: "Check-in was poor. It got stuck after 80 people that could not proceed to board the plane and occupied the hallway. Everyone was standing for 30 minutes without any information about the reason for the delay in boarding whatsoever."

Punti positivi: "volo in orario"
Punti negativi: "Ho dovuto mettere il mio bagaglio a mano non sopra di me ma due posto dietro, e salivo con easyjet plus tra i primi..."

Punti negativi: "Too many delays with a lot of miss information"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Flight delayed by 73 minutes for take-off"

Punti negativi: "Imbarco e sbarco sotto la pioggia. Ritardo in partenza e all'arrivo."

Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."

Punti positivi: "Si"
Punti negativi: "Era un po' in ritardo"

Punti positivi: "Puntualità"
Punti negativi: "Cena a bordo"

Punti positivi: "Imbarco veloce ed arrivo in anticipo"

Punti positivi: "The crew were lovely and took care of us."
Punti negativi: "The delay was over an hour and we just sat on the plane."

Punti positivi: "Precisione, ordine, comodità."
Punti negativi: "Molto tempo in piedi nel corridoio dopo il gate ad aspettare. Potevamo restare seduti comodamente ma per il resto viaggio buono."

Punti negativi: "Easyjet - so we had to wait at the gate for no discernible reason - as usual, and annoying to stand in a queue past the boarding gate for 25 min before getting out to board the plane standing 50m away. Vegan option advertised on the on-board Bistro menu and ordered and paid - but then turned over the box to see ingredients and it wasn't vegan. Ridiculous service EasyJet."

Punti negativi: "5 ore di ritardo"

Punti positivi: "Tutto organizzato bene."

Punti positivi: "I don't recall liking much of anything."
Punti negativi: "The dispassion & lack of hospitality by the staff. The lack of process & order of queing to check in. The lack of leadership & ownership of taking care of customers. The livestock-like movement of checking in...standing & waiting on the bus to proceed toward the plane. The standing & waiting on the bus to deboard the bus to board the plane. The standing & waiting on the bus to wait for the bus to proceed to the terminal after landing. The standing & waiting on the bus to deboard the bus to proceed to baggage claim. The extra long wait to receive the luggage at baggage claim. The leadership of the company needs to either decide to fix this or find other work. Everything stated above is a reflection of leadership not taking ownership."

Punti positivi: "Niente"
Punti negativi: "Ho dovuto imbarcare il bagaglio e penso non ci sia cosa più sgradevole se fai scali!!! Orrendo che esistano ancora questi limiti!!!"

Punti positivi: "Partenza in pesante ritardo"

Punti positivi: "The flight was almost on time."
Punti negativi: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."

Punti negativi: "The employees are very rude and boarding takes forever."

Punti negativi: "Volo cambiato"

Punti negativi: "posti troppo strtti"

Punti negativi: "Personale maleducato ed impreparato. Pessima gestione imbarco con lunga attesa perché incapaci di gestire anteriore e posteriore."

Punti negativi: "Siamo partiti con 40 minuti di ritardo"

Punti positivi: "volo con arrivo in anticipo, educazione del personale di bordo, e volo tranquillo, qualche poco di sobbalzi 15 minuti prima dell'atterraggio dovuti a problemi atmosferici.Poi atterraggio perfetto, senza problemi."
Punti negativi: "la richiesta di offerte per bambini in africa, in quel contesto, su un aereo alle ore 22,35 ........"

Punti positivi: "Almost nothing. I won’t be flying with them again if I can help it! Flight was on time"
Punti negativi: "Baggage line was the longest I’ve ever seen. Probably 200 people waiting to drop off bags just for EasyJet."

Punti negativi: "I was rudely asked to put the trolley in the devise to verify it fits the size regulations. It did fit and then because of the delay, I was forced to check the trolley into the belly of the plane rather than into the overhead as there was no room for it on board. This was an unnecessary inconvenience as everything in the trolley was necessary for the flight."

Punti negativi: "Volo in ritardo di due ore, obbligo di imbarcare i bagagli a mano anche se uno, personale scortese"

Punti negativi: "quasi due ore di ritardo"

Punti negativi: "They didn’t be organized"

Punti positivi: "Sicuramente tra le compagnie low cost è la migliore, personale molto rapido agli imbarchi. Piloti veramente eccezionali, fasi di atterraggio e decollo perfette!"
Punti negativi: "Poco spazio tra un sedile e l’altro, le gambe toccano quello davanti."

Punti positivi: "È andato tutto bene, puntuali gentili e sorridenti."
Punti negativi: "Niente :)"

Punti negativi: "More than 1h delay."

Punti positivi: "Un viaggio comodo e un servizio al cliente buono."

Punti negativi: "purtroppo causa vento è stato un volo non molto tranquillo! per il resto tutto molto ok!"

Punti positivi: "much more leg space room then on other flights i have fly recently."

Punti positivi: "Delayed, ushered throuh"

"Ritardo ingiustificato di 1:40h"

"Sempre in ritardo di 2 ore. Scandaloso"

"Sempre in ritardo."

"Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!"

"Too many hours of delay ( 4)"

"quasi 2 ore di ritardo!"

Punti positivi: "Plane on time, new plane, nice crew."
Punti negativi: "Ability to move seats."

Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"

Punti positivi: "On time"
Punti negativi: "We got sanatizer when boarding which was so small like a stamp, useless"

Punti negativi: "Very very bad."

Punti positivi: "The crew was ok. The seats no conmfortable."
Punti negativi: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."

Punti positivi: "The food options were amazing and the wine was very nice!"

Punti positivi: "Stewards"
Punti negativi: "Uncomfortable seats"

Punti negativi: "Larger leg room"

Punti positivi: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Punti negativi: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"

Punti positivi: "personale cordiale, posti piccoli e non molto comodi."

Punti positivi: "Budget friendliness"
Punti negativi: "Quews"

Punti positivi: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Punti negativi: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"

Punti positivi: "Imbarco e sbarco collegati direttamente all'aerostazione. Personale sorridente e gentile. Tempi rispettati. Posti comodi."

Punti positivi: "Le hostess"

Punti positivi: "The crew was so helpful and nice"
Punti negativi: "I was happy with everything"

Punti negativi: "LA PUNTUALITA'"

Punti positivi: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Punti negativi: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Punti negativi: "puntualità"

Punti negativi: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"

Punti negativi: "Hi"

Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"

Punti negativi: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Punti positivi: "The flight arrived ten minutes early at our destination."
Punti negativi: "Extremely small and uncomfortable seats even for a small person."

Punti negativi: "Did not fly. They wanted $100 to check my bag. I flew another airline."

Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."

Punti negativi: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Punti positivi: "The price"
Punti negativi: "The check in was not opened on time The bordibg was not possible on time"

Punti positivi: "Smooth flight"
Punti negativi: "No terminal connection"

Punti negativi: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"

Punti positivi: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Punti negativi: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"

Punti negativi: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"

Punti negativi: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Punti negativi: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Punti positivi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Punti negativi: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Punti negativi: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Punti positivi: "Excellent pilot"

Punti positivi: "Maybe the food selection and the price of it."
Punti negativi: "I paid priority still wasnt able to board early and had to put my only bag under the seat."

Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."

Punti positivi: "Standard service , even was late come almost in time"
Punti negativi: "Was a bit late"