Trova voli economici da Toscana per Pennsylvania

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "No food on board, very poor services but punctual"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Plane didn't crash."
Punti negativi: "Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "Clean, drink and water service was good and much appreciated"
Punti negativi: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."

Punti negativi: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Punti negativi: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "We were flying on their newest Airbus A350-900. It’s a bummer. More seats, less room, not a very nice experience for eight hours. Packed in like sardines. I have travelled LH to Eu the last six summers. I intend to look for a new airline."
Punti negativi: "They have cut back on everything: food, service, breathing space. Their breakfast was truly a joke-a small muffin, four tiny pieces of fruit, and a package of two Oreo cookies. For breakfast -agh. And their reduced staffing barely made it around to serve coffee before we landed."

Punti positivi: "The crew were impeccable."
Punti negativi: "Very narrow economy seats."

Punti negativi: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."

Punti negativi: "Troppo freddo"

Punti positivi: "All good"
Punti negativi: "Nothing"

Punti positivi: "nothing"
Punti negativi: "Flight got delayed 9 hours."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Flew back last weekend in February. Transfer between plane from Barcelona in Frankfort (LH hub) to flight to Boston extremely chaotic. Masses of passengers all attempting to transfer to US bound flights. Insufficient staff from both Lufthansa and German border control to process or even organize the masses of people flying that day. Mob scene at transfer points. Not up to LH usual standards. Quite surprising as their passenger volume data should have alerted them to impending problems. Our flight was delayed over an hour for takeoff so USA bound connecting passengers (whose luggage was already on the planes) could be processed."
Punti negativi: "Chaos and disorganization. Masses of connecting passengers unable to get to their flights anywhere near planned boarding time. Takeoffs delayed substantially."

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Punti negativi: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Punti negativi: "Rude staff and poor connection management. Airport sucks."

Punti positivi: "Service and comfort: roomy seating. Comfortable enough to sleep. This is unusual for me."
Punti negativi: "Unable to think of anything I did not like."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti positivi: "All"
Punti negativi: "Nothing"

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"

Punti negativi: "Ritardo"

Punti positivi: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Punti negativi: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."

Punti positivi: "Friendly crew, nice food and wine."

Punti positivi: "Nice airplane, good crew, nice bite to eat."

Punti negativi: "Free wifi"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Punti positivi: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Punti negativi: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Punti positivi: "Perfect"
Punti negativi: "Nothing. Flight was amazing"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Wifi on klm"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti positivi: "Food was great, enjoyed watching videos, staff very profession and friendly."
Punti negativi: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Punti positivi: "The crew was pleasant"
Punti negativi: "Baggage checkin & flight boarding was slow & disorganized."

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti negativi: "Too hot inside the aircraft"

Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Punti negativi: "Troppo ritardo"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Punti positivi: "Lovely crew, very helpful"
Punti negativi: "N/A"

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "The crew were amazing and the flight was very smooth."
Punti negativi: "Keep up the good work"

Punti positivi: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Punti negativi: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Punti positivi: "Friendly hostesses"
Punti negativi: "Flight was delayed 3 hours"

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Punti positivi: "Arrived early!"
Punti negativi: "Boarding seemed disorganized."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti positivi: "Food and staff behaviour"
Punti negativi: "Entertainment"

Punti positivi: "The boarding was easy and you didn't have to wait inline for that long"
Punti negativi: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Punti positivi: "Great"
Punti negativi: "Great"

Punti positivi: "Fast boarding"
Punti negativi: "The entertainment system wasn’t working for the whole 10 hour flight."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Absolutely nothing!"
Punti negativi: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Punti negativi: "Bit cramped for space"

Punti positivi: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Punti positivi: "Very friendly service!"

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Everything. Staff incredible."

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti positivi: "Catering is ok"
Punti negativi: "Seats comfort really old school"

Punti negativi: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

"Nothing gets you ready for a flight like 2 hour delay because of a broken seat then not completing the paperwork properly"

"The staff was very helpful! But the delays were terrible! I couldn’t make it to my destination until almost 16 hrs later and I have work."

"Flight was on time. Crew courteous and knowledgeable. Good flight"

"Staff, flight, all good."

"The gate crew at Asheville was very friendly and on top of letting passengers know why things were being delayed. The air crew was friendly. The delay experienced through American Airlines (American Eagle) was inconvenient and made for a long day without any sleep. The flight was smooth. However, the seats were obviously in need of new cushions. They were hard and uncomfortable. The aircraft was clean, though."

"We had a very attentive and bubbly flight attendant in our cabin. She made the flight more enjoyable. There were some issues fueling up so we ended up sitting in to plane too long, but that's no fault of American. These things happen."

"Everything went perfectly. Check-in, bag drop, etc. The flight and crew were excellent."

"delays awful."

"Flight was delayed."

Punti negativi: "Wouldn’t know, couldn’t make it and the rebooking for a new flight was a nightmare"

Punti negativi: "Less Fully packed plane during Covid"

Punti positivi: "Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!"
Punti negativi: "Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason."

Punti positivi: "The crew was great and separation of passengers unless traveling together was great as well!"
Punti negativi: "My luggage was completely soaked, ruining important paperwork, clothing and even my parking lot ticket for me to exit the parking garage. Apparently they didn’t even try to cover the passengers luggage."

Punti negativi: "None of the USB outlets were working in isle 7 A-C"

Punti negativi: "Flight was rerouted to another airport due to poor weather at Philly. 3 hours later we arrived at Philly, but I missed my connecting flight."

Punti negativi: "IFE was not streaming movies, WiFi on but not loading"

Punti negativi: "More comfortable seats you can sleep in"

Punti negativi: "Staff gave us a hard time with our 15 month old sons luggage. Almost missed our flight as a result"

Punti positivi: "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
Punti negativi: "Attention to detail by both the gate agent and myself."

Punti positivi: "Ground crew was great, they kept us informed about our 3 hrs delay"
Punti negativi: "Get a crew in in less than 3hrs Some people has plans"

Punti negativi: "The plane was completely packed despite the COVID pandemic. A stranger sat next to me on the plane (distance of about 6 inches, not 6 feet). What social distancing? And yet they conveniently said no food/drink beverage for safety reasons. Good way for the airline to save a few bucks. Other airlines (like JetBlue) block out adjacent sears and give snacks in individual bags but this... I flew several times since the pandemic began and this was by far the worst. What a joke of an airline. Never flying them again"

Punti positivi: "I am no longer comfortable with airline seats, bad nerve in back of leg."
Punti negativi: "Poor communication about “Red-tagging” carry on luggage"

Punti negativi: "Serve cofee"

Punti negativi: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."

Punti positivi: "The employees were as good as they could be, given the atrocious handling of the situation by American Airlines and its policies."
Punti negativi: "We were 1.5 hours late leaving for an unknown reason (not weather). Then, it appeared that we didn't try and make up the lost time in the air (we also landed 1.5 hours late.) This caused a significant proportion of the passengers to miss their connecting flights. American didn't do anything to help other than offer a "discount" of about $10 off of over $100/night hotel rooms in the Philadelphia area to sleep overnight in Philadelphia. This was absolutely lousy customer service by American, and will definitely make me avoid American Airlines in the future."

Punti positivi: "The pasta meal was quite good"
Punti negativi: "Some more space. Individual entertainment. Air quality"

Punti positivi: "Seating had more space, the crew very relaxed and good humour as well as professionalism."
Punti negativi: "Well the flight was short, so not much more could be done on this particular flight. The restroom could be a tad larger but think was on an older aircraft."

Punti positivi: "After the initial delay, the female desk agent got us on another connecting flight without a problem. Second flights attendant was also great."
Punti negativi: "They boarded the plane, only to tell us they had to de-ice, which is understandable. However, after waiting 20 min for the de-icing that never came, they made us get back off the plane because of mechanical issues. The captain/pilot was rude to the woman working the desk over the radio, to the point where she had to leave the desk and go speak to him in person (she knew we could hear everything.) That conversation is also how the whole line of people was informed that then knew about this mechanical issue since the night before, and chose not to fix it before boarding all of us. After getting to Philadelphia later than expected, we were forced to pay for hotel food that was horrible and overpriced. Only to then have our plane be delayed AGAIN because of mechanical issues, again the pilot not giving much information to the attendant she was faced by a room of 40 angry people and had no answers. The departure time slowly crawled out longer, and the only reason I knew was because of having the American app. Information/communication on all ends was poor. I usually fly Allegiant, which is notoriously “cheap,” and I’ve never had an experience like this. Happy my boyfriend has flown with American before and knew to give us an extra day so we didn’t miss the wedding we paid $800 in airline tickets to attend. Just disappointed."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "I took two connecting flights on American Airlines between Los Angeles and Lisbon period on the website American claims to have charging and or electrical ports in every row. There were none on either flight. To make matters worse, when my tablet and phone batteries both died before the end of the first flight, there was no inflight entertainment, other than 1 ridiculous thing available, on either flight. American has switched to BYOD for entertainment, but forgot to provide a way to charge our own devices. Incredibly stupid."
Punti negativi: "On top of that, one of the flight attendants on the Philadelphia to Lisbon run was a hella snarky guy with a bad attitude all the way through. I would be surprised if I am the first person to complain about him."

Punti positivi: "Efforts to get us to Philadelphia"
Punti negativi: "Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public."

Punti negativi: "The flight was delayed and then the airport in Philadelphia "wasn't aware" that we were coming to it took forever to get off the plane. I would have missed my next flight if they didn't wait for us. Also I couldn't check in online beforehand, which was frustrating. Also I waited in line at the British Airways desk to check in and it was a long line. When I finally got to the front I was told I had to check in at the American Airlines desk and I wish I had been told that earlier. One staff member was rude when I asked him to repeat the food options."

Punti positivi: "AA got me home safe."
Punti negativi: "Entertainment was nonexistant. Most movies were unavailable and those that were would start and then say “no longer available” monitor did not work. I was not the only passenger with issues. Many could not get system to work. Antiquated and/or poorly maintained. Also, announcement made it seem as if you had to pay for wine/beer/spirits. I wasn’t drinking so it didnt matter but at other times this would have been a hassle. Never had this on an international flight. Flight was okay just not top drawer like it used to be. Cost cutting measures have impacted the brand. Would not say it is first tier. Dont mind a “no frills” flight if it results in lower cost to consumer (aka Southwest Airlines)"

Punti positivi: "The in flight staff was very friendly"
Punti negativi: "Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :("

Punti negativi: "The staff member at the gate counter in Philly was very short and rude. She asked for people volunteer to check their carry-on bags and when I took mine up she was very curt. She asked me for my seat number (I didn't hear her) and her tone got worse. A woman who did not speak English need assistance and was turned away by this person with s shrug. The Latina finally stood in the middle of the gate area asking for help from anyone who could speak English. I just spent 18 days I Madrid and never once was rejected when I asked for assistance. I was not happy with your employee and I was ashamed to hear an American treat someone that way. In the employee's defense, she was alone at the dest up until boarding time and was juggling a lot of balls without any other support. Not a good experience."

Punti negativi: "We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Not much."
Punti negativi: "The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "NOTHING!"
Punti negativi: "American Airlines DISCRIMINATES especially against the elderly! The airlines took my family of 6 off the flight that I booked 6 months in advance, and I had no flight out of Munich, Germany. I do not know why. I called and had them put us back on the flight. I paid extra for seats so that we could all sit together. The seats were given to others and my family could not sit together. The American Airlines employees were not helpful at all! The agent, Rowna, lied to us that we would be sitting together. They will not reimburse me for paying extra for seats that I did not get. The porter that pushed my mother in the wheelchair was more helpful than any employee."

Punti positivi: "Nice flight, great leg room, staff was friendly and flight was on time."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Because this flight was NOT full, my wife and I had the entire center section to stretch out. This made our 7.5 hour flight amazingly comfortable. The Airbus A300 was a reasonably new aircraft. Everything was clean and looked good. The food was exceptionally good. My wife and I both commented on how good the food was (my wife stated, "it was the best airplane food ever"). The main meal, the hotbox snack, and the late in flight chocolate ice cream were ALL good. The staff were great, friendly, service oriented, nice people."
Punti negativi: "Navigating through Heathrow"

Punti negativi: "We booked a BA flight from Pittsburgh to Glasgow, through Philadelphia. We intentionally chose BA because we anticipated good service. We later learned that the flight was serviced by American. Our original flight was delayed one day because we missed our connection due to weather on the East Coast (after six hours at the airport). American re-ticketed us for a flight the next day. After several misstarts in Pittsburgh, we arrived in Philadelphia with minutes to spare. After running to the gate, we were then greeted with what turned out to be a four hour delay. Then, upon return, we learned that our seat selections/priority boardings were all deleted because of the re-ticketing on the on the flight out, and we spent hours on the phone and at the airport trying to get things sorted out and ensure that we had a return flight. One of the worst trips ever in my experience."

Punti positivi: "We were notified of the pending delay in our flight from Athens to Philly very promptly on the morning of the 10th. We immediately called and spoke to a British Airways agent and also a supervisor who was understanding and kind enough to accommodate us by reserving seats on a later connecting flight with American Airlines from Philly to Phoenix. We did not receive a confirming email and ended up calling back. We were then told that Vouchers will be waiting for us at the Philadelphia airport with our names."
Punti negativi: "When we checked in at Athens airport there was no information available for our connecting flight in Philadelphia. The AA counter was chaotic, the agents were rude and had changed our seats to 2 separate areas. When we arrived in Philadelphia there were no vouchers waiting for us. The only thing that the agent could find were seat assignments . We stood in line over an hour waiting for her to figure out what had happened and almost missed our connecting flight . Even though my daughter was in a wheelchair with a brace on her leg and in pain, the agent at the counter was not very empathetic at all. The agent also kept saying that this was not correct somebody made a mistake to tell us we were booked and that person will get in trouble. Eventually she spoke with the supervisor and gave us 2 boarding passes."

Punti positivi: "Liked all the little amenities - actual meals, USB plugs for charging, free movies and games to entertain my kids, enough leg room that I can bend down and get stuff from my bag under the seat and that I could lean back a little without causing the person behind me to need knee surgery, tilt feature on screens to make video viewing easier when the person ahead of you tips their seat back. Seats were wide enough that I didn't fear jabbing my neighbor in the ribs every time I moved. Ice Cream!"

Punti negativi: "Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern."

Punti negativi: "Not enough space. Tv was glitchy. Seat uncomfortable."

Punti positivi: "The crew did it’s best to get us on ASAP"
Punti negativi: "The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal."

Punti positivi: "The staff member at the gate was friendly."
Punti negativi: "No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time."

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Service and comfort great. Upgraded!"
Punti negativi: "Nothing"

Punti negativi: "The flight was delayed 4 hours,"

Punti negativi: "so late. no explanation... something about the weather bad in Boston? but that wouldn't explain every flight being late. And as usual Kayak did a better job of giving delay info than Air Canada!"

Punti positivi: "The quick route was good (that's the only reason I *might* consider choosing this Air Canada flight again in the future)."
Punti negativi: "On a flight to India, full of people of Indian origin, Air Canada served TERRIBLE imitation-Indian food. The "naan" bread was like a thick cracker, and the vegetarian curry was unedible. Samosas were soggy (they should be crisp on the outside). The Sikh man next to me complained over and over to the flight attendant. Of all the types of food to serve, leaving Vancouver, why not showcase great Canadian seafood or cooking? Everyone going TO India will soon get to eat amazing local Indian food, so why risk making poor-quality imitation Indian food?"

Punti positivi: "customer service"
Punti negativi: "n/a"

Punti negativi: "same as above"

Punti positivi: "Able to get onto this earlier flight rather than waiting an additional 4 hours in the Toronto airport."
Punti negativi: "Uncomfortable and cramped. Volume on the intercom system was extremely loud (startlingly so) and crew speak so quickly it was still difficult to catch. He actually sounded more like a Scottish auctioneer. The flight couldn't arrive soon enough."

Punti positivi: "Based on the conditions had on smooth on eventful flight. After all middle of the hurricane to have a good flight is great"
Punti negativi: "Nothing I'm thankful"

Punti negativi: "Limited luggage space"

Punti positivi: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Punti negativi: "Everything was great - more selection on the movies/tv would be a plus"

Punti positivi: "Flight crew was nice and helpful."
Punti negativi: "The in-flight viewing service was not functioning. For an entire 6 hours and half, we couldn't watch movies or anything else."

Punti positivi: "The counter assistant was very, very nice."
Punti negativi: "It is good that the flight was very short. The seats were crammed together and the plane was very small. I felt like I was in a sardine can."

Punti positivi: "Nothing - they don't communicate or care"
Punti negativi: "That they didn't have staff at the gate even during boarding time & 3 hrs later showed up to tell us flight is cancelled. Lost our bags which never left the origins airport .. the list goes on & on about several rude or unprofessional manner in how they cancelled a flight with zero help before, during or after the fact."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "Flight boarded quickly, on-time and quiet flight."

Punti positivi: "I didn't like anything. This was a major disappointment."
Punti negativi: "It was delayed 2 hours. Also, they announced at the airport that there were no monitors on the plane and we should download the Air Canada Rouge app. The connection at the airport was poor so I couldn't download the app but my friend did but she still couldn't watch anything on the airplane even though we were told we could get the app and get the on plane entertainment. I just couldn't believe that in 2017 there are allowed airplanes in such poor condition in the air. Also, I was traveling with 2 children and the airline didn't accommodate me at all. Many seats were empty and they put me in a full row. I had to sit on the floor for 8 hours so my children could stretch and sleep and the fly attendant didn't even bother to ask how I was doing but they would frequently bumped into my children's feet in the aisle. Also, a passenger's seat behind me fell apart. I could write an essay about this airline. Never again!"

Punti positivi: "After I reserved and pay for my seat on row 19 I was moved all the way to the back of the plane. I should be refunded my money"

Punti positivi: "I didn't really like breakfast but I am glad we had it."
Punti negativi: "While the plane was circling in a holding pattern our luggage was left out in the snow for over an hour. My one bag was wet when I got it and my other bag didn't arrive. And because there were no Air Canada workers at the desk in Philly no one could tell me where my bag was. It was a very stressful end to a long series of flights."

Punti positivi: "Airbus 787"

Punti positivi: "Very friendly assistants on the flight."
Punti negativi: "Seats were not huge but on the cheapest flights it was sort of expected."

Punti positivi: "Everything about it, thank you for the service"

Punti positivi: "The service was timely ,the flight was smooth, great views of NYC and also fast"
Punti negativi: "Entertainment system and USB charging port were not functional. The crew did try to re-set the system but no luck."

Punti negativi: "Most uncomfortable seating that one can have. I will never fly rouge again."

Punti positivi: "When I finally got to the US Customs agents they were actually quite nice. This has been my experience with US agents in Vancouver and Philadelphia as well. Yesterday they were especially cordial, while at the same time quite professional. Made me proud to be a US citizen."
Punti negativi: "Don't know what could be done about it, but the security liine was the longest I've ever seen. I've come home from Vancouver many times before, and most times I fly direct to the USA from YVR, where things are much better. Don't think it's Tornoto's fault.....but, yesterday's experience with the security line makes it unlikely that I will come back home this way again."

Punti negativi: "My flight was cancelled, re-scheduled 8 hours later. No notification on Air Canada was given. They mentioned that "this flight never existed" I had taken a day off of work to be there and I also had a meeting, however, my flight had been cancelled. Also, the costumer service representative mentioned that if I left th airport, they would not let me back in. They would do 2 security checks on me. After all of that! When I asked the check in lady at air Canada they mentioned that flight was not cancelled and not to look at the boards at the airport because they are incorrect! Horrible service. Horrible experience."

Punti positivi: "The van that waited to quickly take us to customs and then to the gate to escort us to our connecting flight (which had been held for us) was incredibly welcome and helpful. I am grateful for that consideration and effort made on our behalf. The flight staff was excellent. Everything seemed to go very smoothly. I really liked the built in screens (& headphones) and entertainment programming made available to us."
Punti negativi: "The food was tasty, but portions were a bit small, particularly in the main meal."

Punti positivi: "The price for a round trip flight Philadelphia to Barcelona was fantastic. Unfortunately, this was a case of you getting what you pay for. Both my husband and I were very unhappy with the entire experience."
Punti negativi: "Airplanes were very uncomfortable, flight crew was unfriendly (smiles were scarce and you felt you annoyed them if you wanted anything), service took too long (perhaps not enough personnel for number of passengers), plane was extremely warm, food was only fair -- all other international flights I've taken have had much better food and comforts). We had long layover on return flight in Toronto and airport and Air Canada personnel were not very helpful or accommodating. When we asked for a suggestion on where we could go in the airport to kill several hours (eating, drinking, watching TV), were were told by many that the airport is bad and we're given conflicting or poor answers. Intimately the advice given put us having to go thru security and Custims again (even though we already had) and that process was extremely disorganized and time consuming."

Punti positivi: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"

Punti positivi: "The whole experience was excellent."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "The crew was very nice on this flight as well."
Punti negativi: "It was a full flight, so not alot of room to move around. My entertainment screen froze up 1/4 of the way into the flight. So I could not watch any movies to pass the time. Didn't buy any food."

Punti positivi: "The crew was great, the flight was fast, the plane was very comfortable. Other than the time delay, the flight was great."
Punti negativi: "Flight was again delayed (over 1.5 hours)."

Punti negativi: "so much confusion at boarding time, my husband is handicapped and we were sent to wrong plane to board, staff told us to make a left when we should have made a right, there were 3 of us and the staff just laughed it off, we were not laughing"

Punti positivi: "Much better than the Air Canada flight from Europe. There was a good selection of movies and easy to use. For a short flight, they packed food, drink and a movie. Family enjoyed this flight."

Punti negativi: "My boyfriend and I were flying from Toronto to Salt Lake City, we didn't pay for assigned seating (because who really wants to dish out extra money for something as silly as that?) and thought that it just meant that we still had seats on the plane and they just might not be next to each other which was fine. We did online check in and having our tickets sent to our phones (his worked fine and mine never came through, yes, we triple checked to make sure my phone number and everything was correct). Both of our tickets ended up saying the seat was GTE so when we got to the terminal (two hours early) the moment an employee was behind the counter we went up to talk to them and they said that we would get a seat on the flight and that it wouldn't be a problem at all for us to sit together. Right before they start boarding an announcement is made that the flight was overbooked (by 8 people!) and they were asking if anyone would be willing to give up their seat and receive compensation (no one would). So, all 8 of us had to go up to the same snarky man who had told us that we WOULD be getting seats and have him explain to us that the next flight isn't until tomorrow and we had to go to the Air Canada customer service desk to get the flight plan figured out. We had to wait 2 hours in line just to talk to someone who tried to make Air Canada out to be the victims (how dare we not want to pay $40 for a seat and because of our frugality poor Air Canada now has to compensate us for the inconvenience AND get us new plane tickets, we should feel so bad for them because they are now losing money). We had to wait for about 40 minutes with this lady because she was either new or not competent enough to figure out how to get us new tickets with Delta (guess why Delta? because Air Canada had already overbooked the flight out for the next day too! Looks like they'll be losing some more money). Oh yeah, she also scolded my boyfriend for having his plane ticket on his phone, because it inconvienenced her. That lady finally left and we finally got help from someone who actually knows what decent customer service is (shout out to Michelle Khan at Air Canada). She was really nice and understanding and was actually able to go through the process of getting us tickets and in a timely manner. She explained that while it is a complete joke, by law flights are allowed to overbook their flights by up to 10% of seats available on the flight. We could understand overbooking by a couple, but really, 8? Never fly with Air Canada."

Punti positivi: "Staff was at least friendly"
Punti negativi: "For a 5+ hour flight only beverages were offered - anything else (such as a snack or small meal) had to be purchased. Very cheap service IMO. The selection of entertainment (movies/tv shows) was exceptionally limited and out of date. Their way of boarding the plane (via zone) is very backwards as families with children weren't asked to board until half way through the plane loading (unless those families had already paid for the more expensive zone upgrades). Most airlines let them load first to give them extra time. My checked bag was 1.2kg over the limit so I had to open the bag and switch 1.2kg of clothing into my carry on in front of the rest of those checking in. What an embarrassment and such foolery. All in all Westjet does a better job for trips across Canada. Will not be trying Air Canada again."

Punti positivi: "I loved the trip back to Philadelphia. Somehow the crew upgraded my trip, and the crews are super nice. Love it!"

Punti positivi: "friendly staff, quick flight, comfortable seats"

Punti negativi: "Original flite cancelled!!"

Punti positivi: "It was nice of airline to set up an extra flight in the afternoon so we didn't need to spend even more time in Toronto airport."

Punti positivi: "Checking our luggage at the gate and how courteous everyone was Maureen"
Punti negativi: "paying for extra seats was fine but our zone was the last to call. Maureen"

Punti positivi: "Crew very polite and professional."
Punti negativi: "My luggage didn't arrive at destination, so this caused a bit of a problem for me as Philadelphia was not my final destination. I had to take a bus the next morning at 7AM to Pittsburgh. My luggage finally was delivered to me within 48 hours, so that was great."

Punti positivi: "Left on time. Friendly staff, Great flight"

Punti positivi: "nice, helpful staff relatively organised boarding"
Punti negativi: "very little selection in movies tight quarters food tasted old and was little: shredded carrots as salad and probably best part of meal"

"Staff was great , plane interior was poor. The seat pocket in front of my seat was unusable and the seat pocket in front of my husbands seat had a bar sticking out of it and was ripped. Overall the entire cabin looked worn and dirty."

"Very clean flight. The attendants were very helpful and patient!"

Punti positivi: "Easy boarding process and the flight was almost 30 minutes early"
Punti negativi: "the wifi kept kicking me off while I was watching their in flight entertainment"

Punti negativi: "Kept getting delayed"

Punti positivi: "The crew was great However my neighboring seat mate tray was stuck. They compensated both of us however those should be check in first class."

Punti positivi: "Crew was terrific. The seats were so comfortable. There was great aisle space to where I wasn’t getting bumped by passerby passengers."
Punti negativi: "WiFi was down but we were on time. I’d prefer no WiFi over a delay for it to be fixed so nothing really much."

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti positivi: "Attendants were wonderful!"
Punti negativi: "Baggage claim time - but that's a Philly issue."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti negativi: "Overall good thanks"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti negativi: "Delayed on tarmac 20mins in Chicago, then delayed getting to the get in Philly, bags took 40 mins to get to carousel"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti negativi: "Luggage took 30 minutes to get to pickup and it was covered in vinegar. The snacks on the ride really stink. A little bag of pretzels. Boarding and I boarding took forever"

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti positivi: "Had an entire row to myself. So I stretched out to sleep all the way on the red eye."

Punti positivi: "not much"
Punti negativi: "too many crying babies"

Punti positivi: "Flight was on time. Everything went smooth for being in coach."

Punti positivi: "There were some great employees but unfortunately one of the team didn't share their personality"
Punti negativi: "There was one employee or steward who just didn't seem to want to be there did his job but compared to the others was not on the same page of the team"

Punti negativi: "Tight seats, seat belt uncomfortable"

Punti negativi: "Delayed departure and several gate changes"

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "Good"
Punti negativi: "None"

Punti positivi: "I was able to make my flight."
Punti negativi: "Crew were not friendly or helpful while boarding."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "Associates were nice and knowledgeable. The airplanes were comfortable. Love the onetime performance of scheduling."
Punti negativi: "Unite Airline performance wasn't the good. Also, there was nobody in Chicago to help us with the transferring process."

Punti positivi: "The fact that we got there safely."
Punti negativi: "Took them 90 minutes to fix a seat belt because they kept bringing the wrong part. They got it right the third try. The cabin crew sat in the back and chatted for an hour while we sat at gate. Not even a glass of water offered. Then we were diverted to Pittsburg because of weather and sat for an hour. Again no water offered. So on 5 plus hour flight crew went around once. The final straw was they blamed weather for the delay when in fact it was not being able to find the correct seat belt in due time."

Punti positivi: "There was a delay due to thunderstorms and the female pilot handled it extremely well"

Punti negativi: "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti negativi: "Flight never happened. American Airlines saved the day. It seems to me, the issues with United are deeper than we ever thought. I was highly disappointed with their inability to rectify the situation."

Punti negativi: "Lost bags and unable to have bags delivered as instructed. Unprofessional driver and still no resolution for receiving lost item."

Punti positivi: "Staff was very kind and genuine"
Punti negativi: "the plane was absolutely freezing cold!"

Punti negativi: "4 hour delay, no power in basic economy only power if you upgraded to economy comfort."

Punti negativi: "Paying for baggage"

Punti positivi: "The tailwind made it so that my 6 foot 2 inch 235 pound frame didn't have to sit in the middle seat as long."
Punti negativi: "I paid for the insurance just in case I needed to change my flight. Well I did need to change my flight to get a few more things done before returning home. The answer I recieved when I called was that I had to pay 600 dollars for the change and then file a claim for possible reimbursement. The whole round trip flight only cost $250."

Punti positivi: "Friendly crew. Safe flight, that's what matters."
Punti negativi: "Plane could have been cleaner. Long hair extension on empty seat beside me. How did they miss that???"

Punti positivi: "Flihht was cancelled night before. Rep said impossoble to get him home the same day. Looking online there were flights available, just more expensive and doesnt follow their policy. Very disapointed"

Punti positivi: "With these short flights on small planes, the best we can ask for is an on-time departure and smooth flying - which is just what we got."

Punti positivi: "very smooth and fast"
Punti negativi: "some of the united employees were rude"

Punti positivi: "I did like that we boarded quickly and efficiently. The attendants were very respectful and kept very quiet throughout their food and beverage service so others could sleep which was quite professional."
Punti negativi: "I didn't like that the only guy on the flight that kept his light on the entire trip had to sit next to me. I was able to sleep regardless, and I understand that it is out of the control of the crew or myself or anyone but that guy... but that was less than desirable. Other than that, great flight."