Trova offerte per voli da Toronto a Palermo

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "The crew and entertainment"
Punti negativi: "Nothing"

Punti positivi: "Nothing"
Punti negativi: "Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost."

Punti positivi: "Amazing crew and great comfort"
Punti negativi: "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "crew"
Punti negativi: "children entertainment"

Punti positivi: "The crew was very nice. Seats were pretty comfy."
Punti negativi: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Punti positivi: "Everything"
Punti negativi: "Checking, boarding, flighting"

Punti positivi: "The boarding process was much easier and faster. No delayed flights."
Punti negativi: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Punti positivi: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Punti negativi: "Nothing!"

Punti positivi: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Punti negativi: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "They had many snacks and meals. And the meals were very good. Staff was very friendly."
Punti negativi: "Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Punti positivi: "Flight was on time. Friendly crew and professional."
Punti negativi: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "I missed my connection and got to Hong Kong a day late."

Punti positivi: ";Flight attendants very attentive;"
Punti negativi: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Punti positivi: "Very positive experience."
Punti negativi: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"

Punti positivi: "TV screens and movies. Food was great."

Punti positivi: "Very little."
Punti negativi: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."

Punti positivi: "Good on board service"
Punti negativi: "Again delayed"

Punti positivi: "The gate agents, crew, and food."
Punti negativi: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."

Punti positivi: "No problems to report. Boston to Zurich in under seven hours."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Everything! Very professional, great food"

Punti positivi: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Punti positivi: "Crew helpful. Seats comfortable. Slept most of flight."
Punti negativi: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Punti positivi: "Problem free."
Punti negativi: "It was a great flight."

Punti positivi: "Small screens. Hard to use"

Punti positivi: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Punti negativi: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."

Punti positivi: "Flight itself was good for a shorter international flight. Dim cabin lights for early morning, crew providing plenty of drinks and snacks."
Punti negativi: "For international travel, I’m always told to get there 3 hours before. For this trip we checked in but didn’t have access to a printer so needed a boarding pass. We wanted to carry on luggage so just needed to print the pass. Swiss was the only airline that wasn’t available on the check-in kiosks. The front desk staff didn’t arrive until closer to 1.5 hours before check in so nearly theall passengers were in a huge line to get passes and check bags."

Punti negativi: "My seat was semi-broken, it was in constant state of reclining."

Punti positivi: "-"
Punti negativi: "- late in arrival - 2h late in departure - lost my luggage"

Punti positivi: "Comfort"
Punti negativi: "Delay in BCN for an hour"

Punti positivi: "Very little legroom, food was excellent"

Punti positivi: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."

Punti positivi: "staff were very helpful"

Punti negativi: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Punti positivi: "Not very much. At least the staff was friendly."
Punti negativi: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Punti positivi: "I like the space in business class and the staff were really nice"
Punti negativi: "The seats were not comfortable, they ran out of scotch (single malt) and I only had 1 drink"

Punti positivi: "good service"
Punti negativi: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Punti negativi: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"

Punti negativi: "Major delay"

Punti positivi: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Punti negativi: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Punti positivi: "Everything except the earphones was great"
Punti negativi: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "Very comfortable seats for coach, good service."

"There was a 2hr delay to an 8:40 departure. SUPER irritating. Had chosen an earlier flight so that these kinds of things wouldn't happen. Breakfast was poor a croissant and a yogurt. Not enough for an adult, I've had better on other international flights."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."

Punti positivi: "Service was good. Flight attendants were friendly"
Punti negativi: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Not much legroom and no tv’s on a 10-hour flight"

Punti positivi: "everything from the boarding and check-in process to in flight comfort."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Overall"
Punti negativi: "Space was limited"

Punti positivi: "Nice touches like pillow and blanket, lots of movies and hot meals."
Punti negativi: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."

Punti negativi: "Be on time"

Punti positivi: "I liked that we got served a lot of snacks and food :)"
Punti negativi: "Nothing honestly! Smooth flight :)"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "crew"
Punti negativi: "food screens"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Service leg room and service with a smile"
Punti negativi: "N/a"

Punti negativi: "Voli in ritardo"

Punti positivi: "Smooth boarding."
Punti negativi: "The cramped seats, not a lot legroom and people complained once you reclined."

Punti positivi: "The Lufthansa app provides updates on plane status and gate number, etc."
Punti negativi: "N/a"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Courteous staff. Great movies. Good food."

Punti positivi: "Service from Milan to Toronto was good"
Punti negativi: "Service from Toronto to RdU not so good"

Punti positivi: "Ended up flying with air canada after they switched us"
Punti negativi: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Punti negativi: "Troppo freddo"

Punti positivi: "The attendents were very nice"
Punti negativi: "It was a 4 hour flight with no entertainment"

Punti positivi: "Air Canada is a great airline too"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Punti negativi: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"