Trova voli economici dalla la Svezia per l'Italia

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "flight itself"
Punti negativi: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Punti negativi: "It’s frustrating to not have the ability to select seats before arriving at check in counter when there’s really not much to choose from."

Punti positivi: "The entertainment was good"
Punti negativi: "The food on the 2nd flight was bad"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Punti negativi: "Very hot on board"

Punti positivi: "Good food and beverage options. Many movie and television selections."
Punti negativi: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Punti negativi: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti positivi: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "Outdated plane."

Punti negativi: "The seats in coach plus and Bussines were terrible"

Punti positivi: "I thought the attendants were nice and that it was an easy, relaxing flight."

Punti positivi: "All staff of Swiss made you feel important."
Punti negativi: "Everything was fine"

Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"

Punti positivi: "Nothing"
Punti negativi: "If I were a small person I would have been almost comfortable the seats were so narrow with no leg room so that trying to find a place for myself was laughable, unfortunately not the funny laughable. There is not a chance that I will ever again book an international flight on Swiss. I hope you share this with the airline."

Punti positivi: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Punti negativi: "Warm and excellent customer service :)"

Punti negativi: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Punti positivi: "It reminds me of school dinners"
Punti negativi: "Bland, over cooked No thought into the presentation or flavour"

Punti negativi: "Delayed"

Punti positivi: "Very attentive to children at boarding and in-flight."

Punti negativi: "The line at the check in was quite long. Luckily I had only carryon"

Punti positivi: "Friendly crew, clean flight"
Punti negativi: "Charged 45 SF (about $50) to check 1 bag"

Punti positivi: "When we landed"
Punti negativi: "Everything else..."

Punti positivi: "flight was on time"
Punti negativi: "insufficient AC during boarding endlessly screaming baby"

Punti negativi: "On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine."

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Punti positivi: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."

Punti positivi: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti positivi: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Punti positivi: "All was good except the snack - it was ok"
Punti negativi: "n/a - quick flight"

Punti negativi: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Punti positivi: "Getting off the plane after 11 hours of turturous discomfort."
Punti negativi: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Punti negativi: "Major delay"

Punti negativi: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

Punti negativi: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "Great, patient crew!"

Punti positivi: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Punti negativi: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Punti positivi: "Crew was very nice"
Punti negativi: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Punti positivi: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Punti positivi: "Service"
Punti negativi: "Delay for both leg trip."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Lufthansa is a bad airline. They are always late. Their service sucks."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Punti negativi: "No movie, no passenger loading from the rear."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "Flight went well except for boarding"
Punti negativi: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Punti negativi: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "we liked the crew,"
Punti negativi: "the rows were very close to each other, and space was tight between the restrooms, not much room for moving around and having some exercise"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "Nothing."
Punti negativi: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Quick Trip, Friendly Staff"
Punti negativi: "Spacing of seating due to covid."

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "Friendly crew"
Punti negativi: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."

Punti positivi: "Amazing crew"
Punti negativi: "WIFI"

Punti negativi: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"

Punti negativi: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Punti positivi: "Staff and the service"
Punti negativi: "Dinner was so bad"

Punti positivi: "Puntualità"

Punti positivi: "Amazing"
Punti negativi: "Nothing"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti positivi: "We could walk around as needed. No restrictions. Free wine with meals!"
Punti negativi: "Staff not friendly or offering of assistance."

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "The crews are very polite."

Punti positivi: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Punti negativi: "The crew dropped the bottle to the head of my son."

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti negativi: "One hour late for take off..."

Punti positivi: "Liked all except the food"
Punti negativi: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Punti negativi: "We are late only 25 min (50% of flight - 50 min)"

Punti positivi: "it was mess, so I cant say positive thing"
Punti negativi: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Punti positivi: "The flight attendants worked very hard Patient and courteous."
Punti negativi: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Punti positivi: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Punti negativi: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Punti positivi: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Punti negativi: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Punti negativi: "Caótica boarding Uncomfortable seats did not recline"

Punti positivi: "Not much!"
Punti negativi: "No one available nor willing to help with checking process. Told to just try the checking machines."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti negativi: "May bags didn't make the transfer and were sent on to me the following day."

Punti positivi: "too short to tell."
Punti negativi: "Not applicable"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Very orderly fashion onto boarding"
Punti negativi: "My suitcase got destroyed"

Punti positivi: "The crew were so kind!"

Punti negativi: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Punti positivi: "Left on time - arrived early"
Punti negativi: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Punti positivi: "Despite airport issues, we took off quickly and all went well. No complaints"
Punti negativi: "No problems."

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Punti negativi: "Everything"

Punti negativi: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Punti negativi: "The vegetarian meal was OK"

Punti positivi: "Good service"

Punti positivi: "Everything was great except seats uncomfortable"
Punti negativi: "Uncomfortable seats"

Punti positivi: "Leg room, kind staff in the airplane"
Punti negativi: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Punti positivi: "got to my destination on time."
Punti negativi: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Punti positivi: "Service was great and the flight on time."

Punti positivi: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Punti positivi: "Right on schedule!!"

Punti positivi: "Good movie selection on flight"
Punti negativi: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."

Punti positivi: "Yes, Very good"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "It's KLM. What else do you need to know."

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti negativi: "Time"

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti negativi: "Everything was OK"

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti positivi: "The crew was great. The soecial meal request was hadled well despite oversight."
Punti negativi: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Punti positivi: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Punti negativi: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Punti negativi: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Punti negativi: "Too hot inside the aircraft"

Punti negativi: "Troppo ritardo"

Punti positivi: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Punti negativi: "the headrest is hard. Apart from that- all was fine"

Punti negativi: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Punti positivi: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Overall KLM experience is good"
Punti negativi: "Food quality was mediocre for a business class flight."

Punti positivi: "Just the cabin crew being nice"
Punti negativi: "Punctuality KLM is always late"

Punti negativi: "Lost all our bags so couldn’t ski"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti positivi: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Punti negativi: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Punti positivi: "Everything is alright"

Punti positivi: "Time and Good clean place.. in This case airpöane.."
Punti negativi: "It was not entreteiment st all"

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Punti negativi: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti positivi: "Everything excellent. Comfortable seats in business."

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Norhing"
Punti negativi: "They have mabaged to lost my luggage"

Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti positivi: "Premium economy service was good."
Punti negativi: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Punti positivi: ".Very much on time with pleasant service."
Punti negativi: "Can nit find much fault fir a short run!"

Punti positivi: "Bording was good and general flight ok"
Punti negativi: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Punti positivi: "Good flights. Good prices."

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti positivi: "Just great crew."
Punti negativi: "Not comfortable at all and will not book KLM again."

Punti positivi: "Helpful and smiling cabin crew."

Punti positivi: "Thankful for coffee being served without charge. Not all airlines do that."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Punti positivi: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Punti negativi: "Nothing! It was all great!"

Punti positivi: "On time."
Punti negativi: "No negative"

Punti positivi: "Same as above"

"As I said, very nice and pleasant flight, neatly perfect. I will consider Finnair for sure again when I travel to Europe next time."

"Awesome!"

Punti positivi: "Nothing"
Punti negativi: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."

Punti positivi: "Keep it up with great services. !! Thank you!"

Punti positivi: "Personale gentilissimo!"

Punti positivi: "Comfortable"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "I got there"
Punti negativi: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Punti positivi: "Service good. Staff good"
Punti negativi: "Very cold at night"

Punti negativi: "Same as above. Seats very narrow. But enough leg room"

Punti negativi: "Seats were not very comfortable, although there was enough leg room"

Punti positivi: "Loved it"

Punti negativi: "my plane to NY flew off without me and 11 people."

Punti positivi: "Crew, entertainment and food service was excellent"
Punti negativi: "Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!"

Punti positivi: "Decent flight from SFO to HEL, friendly staff ..."
Punti negativi: "Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten)."

Punti positivi: "nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!"

Punti positivi: "the food provided under gluten-free food"

Punti negativi: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Punti positivi: "Entertainment, quick de boarding, food tastes good, free drinks"
Punti negativi: "Extra long boarding process and the air conditioner was broken. We sat there like that for at least 30 minutes. Also, the airline had overbooked so we weren't able to check in the day before and pick our seats. That was a huge inconvenience."

Punti positivi: "рейсы точно по расписанию, без задержек, персонал внимателный"
Punti negativi: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Punti negativi: "Missed connection so didn't get second flight"

Punti negativi: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Punti negativi: "Delayed"

Punti positivi: "leg room, service, movie selection"
Punti negativi: "the arm rests don't go up, the food was weird. It's nice that they served two meals but both of my vegetarian option meals were cold and unidentifiable."

Punti positivi: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Punti positivi: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."

Punti positivi: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."

Punti negativi: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Punti negativi: "I never get that flight."

Punti positivi: "I was a bit surprised by cabin crew 's welcoming words that were my native language ,which ware very familiar and joyful . I didn't feel well at that time with a severe cold and I endured during the entire fly . I know it's kind of bad but I made it to my country safely. The food was Korean food and I really enjoyed and loved it so much .The Helsinki airport is great with smoking booth and warm ."
Punti negativi: "Nothing but I wonder if they could change my seat to upper one despite my additional fare because I felt bad the day and they had cold pills like medicine."

Punti positivi: "Crew was fine"
Punti negativi: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."

Punti positivi: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Punti negativi: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."

Punti positivi: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."

Punti positivi: "The crew was very much professionals, worked fast."

Punti positivi: "crew was friendly and courteous"
Punti negativi: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Punti positivi: "The crew was very nice and gave us a $10 meal vou"
Punti negativi: "The long delay wasn't great."

Punti positivi: "Flight left late but reached early. Plane we comfortable and had clean toilets"
Punti negativi: "None"

Punti negativi: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."

Punti negativi: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."

Punti positivi: "The crew was awesome , the food, the capt. Was the best didn't feel take off or landing overall. Except for room in coach I give it a 9 out of 10"
Punti negativi: "No room in coach"

Punti positivi: "Flights were on BA not Finnair"
Punti negativi: "Ba website did not work properly."

Punti positivi: "Entertainment choices were good."
Punti negativi: "The flight attendants were noisy, walking back and forth, so it was hard to rest, more like stomping. Was not pleased with flight attendant who served me, was kinda cocky and not friendly, which spoiled the customer service experience. Not enough leg room, cramped. Wish they had decaf tea. Other than that we arrived safely, so I'm very appreciative."

Punti positivi: "The crew was just fantastic. ...."
Punti negativi: "I request special meal. ..unfortunately was not provided to me."

Punti positivi: "Crew was nice and boarding was on time"
Punti negativi: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."

Punti positivi: "Finnair floor crew very polite & knowledgeable"
Punti negativi: "Plane was extremely old, no entertainment nothing was working, EuroAtlantic Airways crew showed how very inexperienced they were when they had to "handle" frustrated passengers"

Punti positivi: "Great crew-service was prompt"
Punti negativi: "Food was served an hour after we took off and we got a snack 7 hours later!! You'd think that on a 9 hour flight, there would be two full meals. Also, entertainment system was tiny (4" screen) and colors were washed out with brightness/contrast so bad, you couldn't see anything at all. Seats were cramped-I took an Emirates flight from London to Bangalore-what a world of difference!!!! Never flying BA again, that's for sure."

Punti positivi: "The service is great , I enjoyed the food as well. Attendants were very friendly."
Punti negativi: "When flying from US to Erupoe there should be a private tv screen directly in front of every passenger. On this flight the tv is in the middle of the isle on the ceiling. That's terrible ! When you are on a 8 + hour flight. People want their own screen with their own options. Been on many flights to and from Eruope , this was the only flight that was set up like this. Change it"

Punti positivi: "on time, rather efficient process, cabin crew"
Punti negativi: "not much room in economy, ipads are not ideal"