Trova offerte per voli da Sud America a Aeroporto Città di Torino

Food and staff behaviour

Entertainment

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Didn’t happen.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Great plane & serive & big bathrooms

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

Nothing, missed the connection

No flight to Faro during late arrival from

I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.

The flight crews were polite. The short flight journey included a simple light lunch with drink.

The flight departure time was delayed for one hour.

Food was good, many options with entertainment

The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

Everything excellent. Comfortable seats in business.

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Didn’t happen.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

Food and staff behaviour

Entertainment

Everything excellent. Comfortable seats in business.

Everything exceeded expectations. Lots of food, space, drinks, and excellent flight crew. Excellent video selection.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

Didn’t happen.

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

Flight was cancelled.

Food and staff behaviour

Entertainment

Didn’t happen.

The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

Great plane & serive & big bathrooms

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

Online check in, easy to board. Flight was on time.

I wish there was a vegan option for the food/snack onboard.

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

Crew was amazing

Flight was delayed

Good service, decent food, nice entertainment options and it's nice not to feel like the airline thinks it's doing you a favor by letting you fly with them.

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

Online check in, easy to board. Flight was on time.

I wish there was a vegan option for the food/snack onboard.

Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle.

Slightly too cool but I had an extra blanket and that is preferable to hot.

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.