Trova voli economici da Stato di Washington per Bologna

"2hours delayed and didn't give notification right away 🤷‍♀️. I even lost my food to rush to go to the airport. Paid $60 for seafood plate ending just leave it almost halfway on my way to the airport find out the flight was delayed. I wish they have more accurate policy to let passengers knows for any problems about the flight as soon or as early they can"

"I like that I got to my destination safely."

"The TSA screening is absolutely unnecessary. It is dehumanizing and has been proven to be in-effective!"

"Anyone that purchased a Delta 1st Class seat should have access to the Delta Sky Club. My wife and I purchased 1st Class tickets for a Delta flight from SeaTac to Washington Dulles but were denied entrance to the SeaTac Delta Sky Club because we did have an American Express card."

"Really accommodating staff, and on flight amenities. I would fly with Delta again."

Punti positivi: "The seats were very good. The crew was helpful and friendly."
Punti negativi: "We had a connection in Detroit. The flight from Seattle to Detroit arrived about 30 minutes late, and we barely made the connection. Apparently Delta had not told the Detroit-Boston flight to wait a few minutes for us. We did make the connection, but we arrived at the gate with no seat assignment (we had been bumped the day before from our original flight because of a mechanical problem) as the plane was loading. Had we missed the flight, we would have had to spend the night in Detroit and go to Boston the next day. Delta should have told the gate agent that we were coming."

Punti positivi: "Crew attentive, professional, appeared to be enjoying job with full plane."
Punti negativi: "The mew food boxes in furst class taste terrible."

Punti positivi: "Sitting in the exit row"
Punti negativi: "Nothing"

Punti positivi: "Great crew."
Punti negativi: "Mask enforcement"

Punti positivi: "Clean safe comfortable plane seats. friendly staff."
Punti negativi: "A small credit for miles as the Wifi didn’t work."

Punti negativi: "Having cocktails available on-board"

Punti negativi: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."

Punti positivi: "Crew was awesome!"
Punti negativi: "The boarding did not go on time. An announcement about why would have been nice. Still made it on the flight on time."

Punti positivi: "This was a redeye flight which are never the best. We upgraded to first class for a chance to sleep. The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling."

Punti positivi: "It was nice that the plane was not packed full."
Punti negativi: "Box water instead of water bottles. The seat wasn’t very comfortable since it wouldn’t recline."

Punti negativi: "The Seattle gate agents never said which flight they were calling and since neighboring gates were boarding at the same time it was very confusing and rather chaotic."

Punti positivi: "Crew was very attentive. I appreciated the extra spacing between passengers."
Punti negativi: "I would have liked to see alcohol served."

Punti positivi: "There was an amazing variety of tv shows and movies. That is essential for long flights like ours was."
Punti negativi: "For long haul flights, I am used to being offered a pillow/blanket, even when sitting in economy."

Punti negativi: "There should not be a pay wall around the internet in today's day and age"

Punti positivi: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Punti negativi: "Everything was great!"

Punti positivi: "Crew was great, flight in general was okay"
Punti negativi: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."

Punti positivi: "Flight was comfortable and smooth all the way"
Punti negativi: "Tastier food options"

Punti negativi: "We weren't alerted there was a chance of delays. Over two hours late."

Punti positivi: "The crew was great and the free entertainment was great"
Punti negativi: "Bring back pillows and blankets especially on red eyes out of Anchorage"

Punti positivi: "Crew was very friendly and efficient. Flight was pretty smooth."
Punti negativi: "On time departure would have been nice. 2.5 hours late."

Punti negativi: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Punti positivi: "The entertainment was nice."
Punti negativi: "If the screen wasn’t behind the seat. I could hear the tapping of the person behind me."

Punti positivi: "Crew had pleasant personalities.. not stoic annoyed faces"
Punti negativi: "People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher .."

Punti positivi: "Crew was very upbeat and helpful"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful."
Punti negativi: "Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!"

Punti negativi: "Missed connecting flight because the first flight was delayed by 2.5 hours. I didn’t get the comfort seat I paid for because of this and was not given a refund for it."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Punti negativi: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"

Punti negativi: "Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Partner site said it was Aeromexico. First flight was delta so different check bag policy for internal flight that cost me $80. Screw you all"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Nothing really"
Punti negativi: "Flight delay further to the 30 minutes additional 20 min due to crew being not there"

Punti positivi: "Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip"
Punti negativi: "I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?"

Punti positivi: "Boarding is easy as always, I like Delta's system."
Punti negativi: "I had a seat by an exit door. I was incredibly uncomfortable the entire flight due to the cold air comin in and hitting my feet / legs. Two coats and a blanket weren't enough to remedy the issue."

Punti positivi: "It was whatever"

Punti positivi: "Almonds"
Punti negativi: "Seat, did not get upgraded"

Punti positivi: "Great service, very comfortable."

Punti positivi: "Lufthansa is a great airline."
Punti negativi: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti negativi: "The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Salmon dinner was the best dish Lufthansa ever served"
Punti negativi: "Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Check-in Seattle was ill organized and folks cut and groused"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew were great. Very friendly & helpful"
Punti negativi: "Lufthansa really need to serve something better than high school cafeteria grade food"

Punti positivi: "Crew were friendly, boarded promptly"
Punti negativi: "Food could have been better."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Make a flight for just for families or an area on the plane so we can all get some rest"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Tv screens, free beverages, frequent service"
Punti negativi: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "Food could be better"

Punti positivi: "My seat was next to bathrooms when everyone start using it start smelling too much very uncomfortable sitting there. Food chicken was very salted, they run out of drinks 10 hours flight dinner served at begging no snacks or anything till 2 hours before landing"
Punti negativi: "At least air fresheners in bathrooms or something better so passengers can sit comfortably"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "The flight attendants were friendly. The seats were new. The movie selection was good."
Punti negativi: "The scrambled eggs for breakfast appeared to be powered eggs, or overcooked eggs. The storage bins for the luggage were very small for the middle seats (aircraft was an Airbus A330-200). After several hours of flying, there was trash in the aisles and on the toilet floor. The toilets were dirty and not cleaned. Finally, the toilets ran out of paper towels and tissues with 3 hours to go in the flight, and they were never refilled. The flight attendants put a roll of toilet paper next the sink to use for your hands."

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "flight attendant found me a seat away from the screaming babies."
Punti negativi: "I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!"

Punti positivi: "Food was good but it would be great if we can select more options online before boarding the flight. Beverages were served without ice and you have to ask for ice cubes every time"
Punti negativi: "AC in flight from Seattle to Delhi was at high temperature so we didn’t use any blankets or were not comfortable enough to sleep"

Punti positivi: "One of the flight attendants was awesome!"
Punti negativi: "I got bit by bugs. I’ve never experienced something like that on a flight."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Good plane and service"

Punti positivi: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."
Punti negativi: "I did not have a problem with anything."

Punti positivi: "Food was ok. Beer offered at no charge. Lots of entertainment options"
Punti negativi: "Plane was HOT no air and economy was unbelievably cramped and uncomfortable. 9 1/2 hr flight was torture"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Staff were nice and friendly."
Punti negativi: "The plane was dirty. The seatback was not clean, and the tray table was stained. The 9-hour flight did not have any USB ports or outlets for charging. The touchscreen did not work well, and my seat would not move forward or back without me pushing or pulling it. This"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "It was an overall good experience. Very well organized. Since both legs of the flight we're half-empty, it was easier on the crew too. They were nice and helpful. Everything very clean. Entertainment choices were good. Had an excellent entertainment system."
Punti negativi: "Food was kind of bland."

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight."
Punti negativi: "Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The Entertainment, the Food and the nice and friendly manner of all personell."
Punti negativi: "Nothing."

Punti positivi: "Such great personnel in the air - can't say enough how much I appreciated them."
Punti negativi: "The airline as a whole, however, encourages you to book with them under the reasonable assumption that connecting flights with Lufthansa will be achievable. Now that I've seen Frankfurt, There was no way they could actually expect any of us to make our connecting flights. And they offer no compensation. When I did get another flight, it was terribly delayed. Talking in line with regular European travelers, they said they expect it. Also met several fliers at the service desk attempting to connect via entirely different routes, all having the same experience."

Punti positivi: "Good experience overall, no issues at all"

Punti positivi: "Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space."
Punti negativi: "No meal included on international flight."

Punti positivi: "It was quiet and nice not to be interrupt Ed by food service"
Punti negativi: "Bathrooms on plane could have been better maintained"

Punti positivi: "Service was great!"
Punti negativi: "It would be nice to have a few more food choices for the long flight"

Punti negativi: "Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible."

Punti negativi: "Flight was delayed 1.5 hours due to an unexplained "maintenance issue." A friend of mine who had paid extra to get an exit row with extra leg room was inexplicably moved to a normal seat, and was only upgraded when she complained. I was moved from a window seat to an exit row without explanation, unfortunately, this was an exit row where a life raft was attached to the door, leaving me even less leg room than a normal seat would have."

Punti negativi: "Not even a bag of peanuts on a 8 hour flight? That's a little silly when I got a snack on a 45 minute flight earlier."

Punti positivi: "All the Icelandair staff from Seattle to Frankfurt represent their airline well, thank you! Stop having Kayak sell your tickets"
Punti negativi: "All the extra charges for anything other Seat on the plane. I don't blame Icelandair for this, I blame Kayak for it. Kayak really suck at informing customers about the services offered by Icelandair, I would have bought a better ticket if I was given all the info to make a informed decision"

Punti positivi: "Nothing"
Punti negativi: "It was a very uncomfortable flight as there was a box under the seat in front of seat 26E so I could not get comfortable and I’m only 5’7”. As it’s in the middle of the plane they we were the last row to be served"

Punti positivi: "We had exit row seats that had more room in the front."
Punti negativi: "1) While there is more room in the front, there is less room in the width because the trays are built into the armrests instead of in the seat in the front. Because of that, the armrests take more space below and remain static, while the normal armrests can be lifted up and have nothing below the armrest. 2) The text describing the "deal" for the exit row, which costs more, said that the seats have limited recline compared to normal seats. The fact is that the window seat did not recline at all. The button stayed pushed in all the way and the seat would not move at all. We do not know whether it was broken or intentionally disabled. 3) The attendant's approach was somewhat dismissive at first, but on the good side, she quickly rectified and came through with offers and a more understanding attitude, she was nice. 4) We brought this up to the flight attendants' attention, but the best they could do was to give us 1 free headset and any food we wanted. This was not much since we did not want the food. A refund for that extra payment for that seat would have been a better move. 5) The middle seat (it's a row of 3), has a metal box hanging from the front seat, taking a bit more than half the width of the space, so you can only put your feet under the right side of the front seat. 6) I don't think we'll do exit rows again on Icelandair. We did it before on other airlines with good results. 7) Not sure how the prices compare per mile with other airlines really, but on Icelandair, if you get the "Economy Standard", you really don't get much, no peanuts or snacks, no food, only soft drinks, no video games, only movies and music, and you have to bring your own headset or buy one, along with that the better classes of service run out quickly (I booked maybe 6 months ahead) and are rather spendy in comparison with standard."

Punti negativi: "I was charged for baggage FLYUS confirmation did not clearly explain about the charge before I booked the flight. Not good!"

Punti positivi: "Staff was friendly and accommodating!"
Punti negativi: "You had to purchase food for the 7 hour flight I had from Seattle to Reykjavík. I was hoping for a complimentary meal since it was a long flight."

Punti positivi: "Love the greeting with Icelandic water and friendly atmosphere. Comfortable seating. Entertainment fulfilling ~ especially the music"
Punti negativi: "Food to purchase was very mediocre and expensive for what you get. No snacks given just drinks ... for a long flight."

Punti positivi: "Meh, it's cheap"
Punti negativi: "Their planes have old jank interiors with weird layouts, and stern, unhelpful flight attendants. They don't bring water by much but they're more than happy to hock duty free BS"

Punti negativi: "Iceland Air did not pick up our baggage from the transfer area in Seattle. Ultimately spent three days in Paris without our luggage. Poor communication from Iceland Air regarding the whereabouts of our baggage. Bad experience!!!"

Punti positivi: "Entertainment selection was very impressive. Very good customer service after our bags were delayed by the plane sliding off the runway. They were super accommodating of my travel plans and delivered my bags to me three hours away from the airport."
Punti negativi: "The flight attendants were extremely rude. They also were very conflicting with their directions for the exit row seats. One attendant would situate you and your belongings and then the next would come and make you move everything and this happened more than once before taking off. The attendants were also giving away seats that people had tickets for and forcing a lot of people to move seats more than once. They also would not take trash more than the one time about an hour after the drinks service, so slow drinkers were forced to keep all their trash for the entire flight and ending up leaving it in the seats because no one is going to take their trash off the plane with them when they had asked the flight attendants to take it during the flight and were refused. Also for a 7 hour flight, at least offering pretzels would be polite. The plane slid off the runway upon arrival and then we had to wait 2 hours for a ground crew to come with stairs and a bus to unload us. Communication to the customers was extremely poor during this time, we had almost no idea what was happening, and with where our bags were, we waited in the airport for an hour before they announced that they wouldn’t be unloading our bags for another few hours."

Punti negativi: "This was horrible. I purchased a ticket on Iceland Air leaving Seaattle at 410pm. However when I went to check in I had been bumped to an earlier flight on Delta!! I can’t believe a person buys a ticket on one airline and it gets changed. How does this happen?"

Punti negativi: "The flight to Reykjavik from Seattle did not have available WiFi. This wasn’t terrible, but I could not communicate with anyone I needed to until the almost 8 hour flight was over in Reykjavik."

Punti negativi: "The airline charged me $95 to check a single bag after refusing to honor the fee I paid to a third party when I booked the flight. Avoid Icelandair and Justfly."

Punti positivi: "Free Hot drink, Headrest entertainment"
Punti negativi: "No peanuts...I dont really care"

Punti positivi: "I was transferred to a direct British Airways flight to Heathrow that arrived in a time-frame that was close to when I would have arrived there on the Icelandair service. The transfer (including check-in luggage) was completed rapidly with minimal inconvenience which was appreciated"
Punti negativi: "The scheduled Icelandair flight was cancelled at late notice because the aircraft was unavailable. I defective part could not be delivered and fitted in time for the aircraft to be available at Sea-Tac airport."

Punti positivi: "The flight went exactly to plan. The cabin crew was very friendly and the seats were comfortable. I like the transfer in Iceland, because it allows you to stretch your legs on the long haul from the West Coast to Europe, and generally only adds about an hour to the total flight time."
Punti negativi: "Nothing"

Punti positivi: "I really want to thank the gate staff in Seattle for helping me retrieve my laptop from security in time to board the plane with it. They didn't have to do that and it was a huge help to me."

Punti positivi: "Boarded so quickly! Very efficient. Checked baggage also arrived quickly at final destination."
Punti negativi: "A little unclear on both legs which Icelandair was boarding because they didn't change the sign at the gate and had another flight directly prior. "Last call for IcelandAir" - confusing messaging. Same thing at second location - started boarding but sign didn't change so if you arrived after they made the call you couldn't tell which flight without asking reception."

Punti positivi: "The flight went very well, and a little faster than what I'm used to on other airlines."
Punti negativi: "Meals and/or more meal options but I also understand you sacrifice this comfort given the discounted prices for flights."

Punti positivi: "The price was within my budget. Service was ok. Almost missed my conecting flight."

Punti negativi: "In the last week I have flown Iceland Air three times. The airline was a not efficient and caused me to sit in two different airports for over 16 hours and cost me to miss a day of vacation and extra expenses to accomidate them. This has been a disaster only because of this airline. Next time I plan on using British airways, the flight I took with them was amazing and effortless on my part"

Punti negativi: "No food is served for economy level and the food available to purchase was very limited and expensive Also entertainment had mostly old movies and being your own headphones or pay for one"

Punti positivi: "Friendly crew. Efficient and on time."
Punti negativi: "minimal food selection, very cramped seating"

Punti negativi: "Bad entertainment, almost no new movies. No meal or drinks on international flight, food for purchased was not as advertised."

Punti positivi: "I LOVED that they gave us a little bottle of Icelandic water when we boarded. That is my favorite water!"
Punti negativi: "There was very little leg room."

Punti positivi: "My seat was actually not too uncomfortable. I had travelled on Iceland air a few years ago and thought the seats were pretty tight and uncomfortable. This was better."
Punti negativi: "Minimal beverages. Must bring your own snacks as they are only for purchase."

Punti positivi: "The blankets were nice and long."
Punti negativi: "I called in several days in advance to reserve a seat next to my brother. When I got to the airport they said that I didn't even have a seat. The airline stewardess kept running into me without acknowledging that she did, even though I wasn't in the aisle. This happened three or four times. I tried to ask her to stop and she didn't seem to hear me. The sound for my seat's audio entertainment system didn't work. It didn't work for my brother who was sitting next to me. They did not serve complimentary snacks or a meal for a 7.5 hour flight that started at 4:30pm."

Punti positivi: "Friendly and helpful staff, and a very smooth ride. They had a lot of movies for in flight entertainment as well- I recommend the Iceland air documentaries!"
Punti negativi: "No free in flight food, however there were lovely options to purchase!"

Punti positivi: "Staff was friendly"
Punti negativi: "There was no way to reserve seats for the flight. I made our reservations eight months in advance and there was no way via kayak or Icelandair to choose seats. When we tried calling the airline, they told us we needed to call back 36 hours before the flight. When we called 36 hours before the flight they told us all of the seats were alr day taken and we needed to speak to the agent when we checked in. When we were given seat assignments at checkin and asked why we'd had no input into the seat selection, they said we should have called in advance. It was really frustrating, especially because we ended up in th back of the plane. I was in a middle seat, winch don't have any space for a bag under the seats in front of them. Then there were no meals served on the overnight flight. I bought a small salad for 12 euros. I have never in my life taken an overnight flight where they don't serve at least dinner, if not both dinner and breakfast. The flight was on time and the attendants were friendly, but I wasn't terribly impressed otherwise."

Punti negativi: "I could not mov, the legroom was nonexistent, heavy people in front of me."

Punti positivi: "Flight was on time"
Punti negativi: "Could not select seats when booking 3 months out. Could only do this 24hr in advance. No app to checking/select seats. Had to be on computer. 7 hours and no food for free? Had to buy a $9 roll with some ham and cheese slapped on. Only came by with drink/water 2 times in 7 hours."

Punti negativi: "We didn't actually make the flight due to a fiasco with our shuttle company. We called the third-party company to assist with changing flights and, after 40 minutes on hold, JustFly.com said there was nothing they could do and that we needed to contact IcelandAir. After another 60 minutes on hold IcelandAir said there was nothing they could do except rebook us on a new ticket. $2000 later we finally got to go on our honeymoon. Long story short we had to buy all new tickets. JustFly.com only refunded $200 of our original ticket cost after assessing numerous cancellation fees (over $700 in cancel fees). We won't be booming JustFly again. Happy Honeymoon to us, once we finally got there."

Punti positivi: "Overall this was a good flight! I'd recommend Iceland Air for budget flying and just bring a few snacks."
Punti negativi: "I'd honestly rather there be no food than gross airplane food so no real complaints. I appreciate the price!"

Punti positivi: "I enjoyhed the entertainment on the flight. Great movies and tv selections."
Punti negativi: "It was the first international flight I've ever been on where no meals were included in the price, so it was a disappointment that we were not given any complimentary meals or snacks, especially for such a long flight through dinner time."

Punti positivi: "they generally have good free entertainment options. The crew is always friendly"
Punti negativi: "The flight had two legs and both were delayed. The first, granted, was out of Icelandair control because the president was flying into SeaTac. However there were a lot of delays in Reykjavik. First it took a long time for the bus to reach the waiting area where there were no seats for people to sit. Then the flight itself was delayed because they were waiting for another plane with connecting passengers from New York. There was a lot of sitting on the tarmac and we were delayed getting to our final destination. This is also the first transatlantic flight I have taken with any Airline where there was not at least one complimentary meal on board. Apparently they are reserving that now only for economy Comfort class and up."

Punti positivi: "Nice and quiet flight."
Punti negativi: "Menu is limited for vegetarian options, but the flight attendant was great at helping to find options."

Punti positivi: "They gave a complimentary meal to my child immediately after take-off."
Punti negativi: "Lost my luggage-- no customer service to recover my luggage. No reimbursement for days without luggage. The flight was insanely hot. It was simply not worth saving a hundred or two hundred bucks to fly this airline and I've never felt that way about a flight."

Punti positivi: "On time. Most important"
Punti negativi: "Short lay over. 1 hour. Bag did not make it. Poor entertainment system. No current films. Audio poor. Airport in Iceland has awkward arrival with long lines up one staircase to passport control."

Punti positivi: "The crew was great! Very efficient & helpful."
Punti negativi: "I had a difficult time sleeping because the seats were uncomfortable."

Punti positivi: "The price is right, free bags, on time."
Punti negativi: "No free food and purchased is so"

Punti positivi: "For economy class the leg room was actually decent."
Punti negativi: "On every other international flight I have flown on meals and drinks are included. Kind of ridiculous you paid for these things individually on the flight b"

Punti positivi: "I like the price and the opportunity to do a stop over in Iceland. Generally crew was nice going into the plane and leaving the plane."
Punti negativi: "Plane was outdated and older with USB ports not working. The crew had forgotten about drinks I asked for several times. I was disappointed that the fight didn't offer free booze and food like other airlines. The crew made me feel like I was bothering them. The crew and passengers were inconsiderate and would constantly slam my arm while walking in the isle way. It was annoying from passengers, but unbelievable from the crew. I got no sleep and it was infuriating. Worse flights I have experienced, may have been better if I had a window seat."

Punti positivi: "I liked the fact that there were options on the entertainment that were from Iceland - not just the usual American things. All crew were friendly and helpful."
Punti negativi: "There was not time to get to my connecting flight in Iceland without running and asking repeatedly to go to the front of the passport line - it was awkward and stressful. I was ASSURED over the phone that there would be plenty of time - I almost didn't make it."

Punti positivi: "Check in and boarding experience were erfect."
Punti negativi: "Seats throughout majority of aircraft (I.e., Economy section) are flattened from overuse, so they are hard and uncomfortable."

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

"Service missing, for horrible and small portions"

Punti positivi: "Comfortable seats, new plane and friendly crew."
Punti negativi: "Food needs to improve. Pasta versus pasta is not a choice."

Punti negativi: "Cibo"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti positivi: "Crew was very nice"

Punti positivi: "Everything was fairly mediocre..."
Punti negativi: "They lost my ski bag! I had PLENTY of time between connecting flights and to not have my ski bag show up at my final destination (Munich - which was also a British Airways flight) was pretty bad. This set me back 4 hours after I've already been traveling for 20 hours! BOOO"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "Both the crew and the leg room are awesome!"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "Food was good. Intertainment options good."
Punti negativi: "My seat did not recline so I had trouble trying to sleep thru the night flight. Seats too cramped even after updgrading."

Punti negativi: "Long wait at the gate upon arrival at Heathrow."

Punti positivi: "American Airlines is kicking your guy's butts when it comes to comfort."
Punti negativi: "Tiny seat for international flights is nearly inhuman! I became an overnight contortionist sensation whether I liked it or not."

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "Staff were lovely."
Punti negativi: "Old plane with an ancient entertainment system, generally cramped and uncomfortable. Paid for a specific seat but was given a different one."

Punti positivi: "The plane was newly refurbished. Entertainment was excellent. Seat room, or course, is an issue and comfort was a little above average for economy, but the operation was well-run, the food was descent, and entertainment was solid."
Punti negativi: "The screens on the seatbacks could use shielding from oblique angles. If the people in front of you decide to binge-watch movies late into the night, it can interfere with sleep."

Punti positivi: "Kind crew helping a frightened passenger"
Punti negativi: "Terrible, frightening turbulence and illogical birding. Why not bore back of plane to front of plane?"

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti negativi: "There was a very large group of teenagers that were very loud the entire flight and disrespectful to crew and other passengers"

Punti positivi: "Food was good. Decent movie choices"
Punti negativi: "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Food was great. Sleeper amazing- I was asleep for at least 4 hours"

Punti positivi: "Respectful and kind crew. Dressed well Love that they are still wearing a hat!"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "The food, the entertainment and the staff was super friendly"
Punti negativi: "The seats should be more comfortable for such a long flight"

Punti positivi: "Easy flight sequence to get from Seattle to BCN"
Punti negativi: "Could use better entertainment selection"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Service was excellent, and the 777 flight was very comfortable. The flight attendants were remarkable. The ticket agents had difficulty rebooking the London to Milan leg of my flight when that flight was cancelled while I was on the way to the airport, but they were somehow able to get me onto an earlier flight than was originally offered. What I gathered was that the computer was not very cooperative. The ticket agents were incredibly helpful during this process."
Punti negativi: "I lost my original exit row seat somehow and had to inquire into it. I think what happened was that while the ticket agents were able to rebook my cancelled London to Milan flight, my seat reservation on the Seattle to London leg got lost somehow. I suppose another passenger may have grabbed my seat during that rebooking process. I noticed the changed seat assignment only after I left the ticketing counter. I was able to get a different exit row seat (but with less leg room) assigned to me by inquiring with the agent at the gate."

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "We liked that the food and drinks were included. The timing of food and lights going off and on were perfect."
Punti negativi: "The take off was a little shaky but it was our first time on this size of plane, so that might be normal."

Punti negativi: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."

Punti negativi: "Quality of food"

Punti positivi: "Let’s face it, B.A has proper service with friendly crew members, offered up grade to premium economy which I normally take and was more than happy to pay for."

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

"The plane is old and really small. Crew was great"

Punti negativi: "It sure what could have been better other than all bulkhead seats are terrible for taller people."

Punti positivi: "I was able to return home after my flight had been cancelled."
Punti negativi: "While rebooking my flight from Phoenix the rebooking agent been yelling at me to pull my mask back after I was trying to answer her questions while trying talk over all the other customers. I feel that it was unnecessary and over done."

Punti negativi: "I was in the only full row on the plane. The flight attendant waited until we couldn’t move to offer us to move to empty rows. By the time we were able to move, the other people in the row were sleeping. I wanted to stretch but couldn’t. Not a great way to start 2021."

Punti positivi: "Nothing."
Punti negativi: "When I arrived to check in at 5:48am for my 6:20am flight, I was treated very poorly. The lady at the counter asked me what time my flight was and I said 6:20 and right off the bat she was extremely rude and said that I missed the flight. I panicked internally and asked her how that was possible?! She said the cutoff was at 5:45am and I missed it. I asked if there were other flights available today or tomorrow and she said there was nothing she could do and that I had to call the booking company to see if they could book me. I wanted to cry because my friend had just dropped me off and I called to see if she was close enough to turn back. Luckily she hadn’t left yet. I called the booking company and they were able to book me a trip for the following day but they charged me an additional $100. I wish they had disclosed that we need to be there 45 minutes to an hour early otherwise you miss your flight. And it’s ridiculous that I had to pay an extra $100... financially it was stressful due to the covid 19 situation. I was extremely disappointed in how the lady at the check in counter at American Airlines treated me. She www extremely rude and I have never been spoken to in a way that made me feel attacked."

Punti positivi: "The staff at seatac airport were condescending and not helpful...traveling with a service dog and made to pay the pet fee and talked about me where I can over hearnthen in a manner that embarassed me"

Punti negativi: "A little discouraged that AA doesn’t offer a TV in the headrest for 1st class customers"

Punti positivi: "The leg room was really great!"
Punti negativi: "Difficult finding room in over head bin for carry on bags."

Punti positivi: "Absolutely positively nothing."
Punti negativi: "Everything literally!! Plane down for maintenance, rebooked four times and not willing to spend 48 hours in an airport due to incompetence. Never flying American Airlines. Will use Delta from now on."

Punti positivi: "Crew was super nice"
Punti negativi: "Airline to be more user friendly with connecting to free entertainment"

Punti positivi: "Crews are fantastic. Just only assigning seat u need to buy so that you seat besides of your companion."
Punti negativi: "If the travelers has 2 to 3 more companion let them seat together."

Punti positivi: "I will NEVER fly UNAmerican Airlines again."
Punti negativi: "Everything. Overbooked flight, no room, no comfort, no entertainment. Not even a usb port to charge anything. I paid for a carry on bag and was approached repeatedly to have my bag checked in due to overcrowding and no room for carry on bags."

Punti positivi: "Crew was efficient and pleasant making for a good experience."
Punti negativi: "Nothing"

Punti positivi: "Seats were comfortable. Did not cramp anywhere entire flight. Great air vent control."
Punti negativi: "Boarding was weird. Many Passengers in the last rows put their bags up by row 20 so that made boarding and disembarking slower and harder as we had to go forward extra rows to use the back empty bins and then fight against traffic to get back to our seats. Passing bags up when leaving or waiting to"

Punti positivi: "Seats in first class were comfortable. It was nice to get a cocktail right away."
Punti negativi: "A real snack would have been nice after boarding"

Punti positivi: "Attentive crew. Traveling with 2 seniors in their 80’s. Thank you."
Punti negativi: "Nothing. Perfect."

Punti positivi: "Great crew. Falafel meal was delish."
Punti negativi: "My seat was broken and didn’t recline. I booked first class bc of a bad back, so I count on that. Salad was wilted and gross. Plane didn’t have plug ins for phone! Entertainment system didn’t work well- movie kept buffering. Sky texting wouldn’t work either."

Punti positivi: "The trip went as scheduled and arrived on time. The service was good making it a pleasant experience overall."
Punti negativi: "As with most airlines, the seating is cramped."

Punti positivi: "Crew was very friendly"
Punti negativi: "Seats were extremely uncomfortable, and hurt my back very much."

Punti negativi: "The staff at the Seattle airport were very rude. The AAInflight wifi doesn't work at all. The Starbucks at Seattle had horrible service. I ordered a grande frappuchino and the cashier said it was a grande. When I got it it was a venti and I got charged extra and the woman who gave it to me was very very rude and sounded bored. She had blue hair. There was a woman who worked there who should be fired you couldn't understand a word she said and got the orders wrong."

Punti negativi: "Missed the flight"

Punti positivi: "Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond."
Punti negativi: "Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "One of the few non-stop flights between Seattle and Philadelphia. Timing is perfect if you can sleep on a red-eye flight. Fairly empty flight. enough empty seats to move and stretch out."
Punti negativi: "No entertainment center built-in to the seats. On board WiFi can be used to access movies and other entertainment on the your own device but make sure your battery is charged and you have an external battery also since the seats don't have power. I tried to sleep but it is not easy for me to fall sleep when the seat back reclines only 3 inches so I didn't have luck taking a nap. Conclusion: I am not taking this flight any more. I will go back to taking will switch back to flying Delta even though there are no direct flights."

Punti negativi: "Our original flight was delayed then cancelled. After assigning to another flight, it was delayed and gate changed about 10 times and was finally cancelled after it was boarded and left gate after 2am due to engine problem. We had to cancel our trip since it was a short trip for a funeral and we had missed it. AA offered no compensation and no apology (not during the whole night of delays and cancels)."

Punti negativi: "Boarding could be improved if they would start boarding from the back of the plane to the front after boarding 1st class and Priority this way people would not block the passage when putting their luggage in the top compartments. The crew was not very helpful because I almost went into a hypothermia condition because the air in the cabin was extremely cold. When I ask for a blanket one of the stewardesses said that AA would no longer have blankets in flight which I prove it wrong when I saw in the flight Mai-SDQ blanquets all over the cabin. The soliton they gave me was that they would ask the crew to raise the temp in the cabin, I had to make the request three times and I had to tell the stewardess that if not raising the temperature in the cabin I could have gone into an emergency hypothermia crisis. I had to take another shirt from my carry-on to put it over my shirt to warm me up."

Punti positivi: "On time and the staff was great"
Punti negativi: "Nothing"

Punti negativi: "Flight was delayed for whatever reason. Did not give us a reason why. Also boarding was very haphazard. They just boarded all groups at once to try to make up some time. Almost did not make it to our connecting flight in time"

Punti negativi: "I didn’t take my outbound so they cancelled my return flight without notifying me. I had to pay $200 to buy my seat back. American is about as bad as spirit.."

Punti positivi: "For this flight I was seated in first class (I scheduled it this way; it wasn't due to a last minute upgrade) and the flight attendant was very personable and attentive :-) Service was wonderful and the meal was great! Of course, the flight attendant made sure to keep our beverages topped off as needed. It was a wonderful experience"
Punti negativi: "The boarding process for just about any airline is nearly identical. It always seems like it takes longer to board than expected even if, in reality, it's not an unreasonable amount of time. The only think I didn't care for was that overhead storage in the area I was sitting was just about full by the time I was seated which meant that I had to store my carry on a few rows behind where I sat. This meant that during off-boarding I needed to go against the flow of people to get back to my carry on. All in all, it was a minor inconvenience."

Punti positivi: "seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti negativi: "For the planes first flight of the day the crew deicing process caused a 75 minute delay. On return flight at 10:15 pmwe waited on the runway for over 30 minutes because the ground crew wasn’t ready. There were no other planes in or out anytime near our landing"

Punti positivi: "seats comfy, seemed like a newer plane, crew was lovely."
Punti negativi: "usual complaints about domestic flights - not having free headphones and not having free snacks."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "The flights were good. The cancellation was handled poorly."
Punti negativi: "AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation."

Punti positivi: "Boarding was okay, flight was on time departing and arriving."
Punti negativi: "No USB chargers in the seats for SEA-MIA segment of trip, but they had it for short hour flight from MIA-SJU? Long haul flights need the USB outlets!!"

Punti positivi: "It was on time. Flight crew did a very good job and were very nice. The Meal was excellent as was the coffee. Overall, service was excellent."
Punti negativi: "First Class needs a total redo as the seats were not as nice as on newer planes. Rest room in First Class is way too small and cramped. WiFi did not work well, and there were no individual screens on the backs of the seats. The First Class on this plane was really bad and needs some rethinking by American."

Punti positivi: "Great service!"

Punti positivi: "Crew was great, boarding went well, smooth flight."
Punti negativi: "On a 5+ hour flight, they only served soft drinks and a small biscotti. What happened to an actual meal??"

Punti positivi: "The air stewardesses were extremely cordial and continuously asked if the passengers needed anything many times during the flight. It's a small gesture but I appreciated it very much. Free wifi (for movies/in-flight entertainment) was also a plus."

Punti positivi: "This airlines sucksI didn't really like much of anything about the entire trip"
Punti negativi: "I didn't really like much of anything about the entire trip. Mainly, there was absolutely no entertainment except some overhead movie that no one wanted to watch. The plane was old and comfortable."

Punti positivi: "Food was good, crew was friendly, cordial which is not good at all on flights by United Airlines, Delta American Airlines and Air Canada. Flight from Miami-Sao Paulo was nice and no too long as when I fly through Toronto by Air Canada or through Chicago by USA airlines."

Punti negativi: "Aereo vecchio"

Punti negativi: "They cancelled my flight in the middle of the night and rebooked for 3 hours later really strapping me for time at my destination"