Trova offerte per voli da Spagna a Aeroporto di Milano-Linate

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "The ife screen was extremely slow and unresponsive."

Punti positivi: "In general, everything was ok aboard the plane."
Punti negativi: "The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "Seats recline too much making leg room more nonexistent than ever"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Flight was in time with no delays. Arrived in Germany early!"
Punti negativi: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."

Punti negativi: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."

Punti positivi: "Crew was attentive"
Punti negativi: "We sat on the runway for an hour."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Superb flight attendants"

Punti negativi: "Voli in ritardo"

Punti positivi: "Lot of space in E-xit-row 18, even for a big man like me"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Online check in, easy to board. Flight was on time."
Punti negativi: "I wish there was a vegan option for the food/snack onboard."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Ended up flying with air canada after they switched us"
Punti negativi: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Punti positivi: "Great flight"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Made up most of the time. Latrobe leaving due to queue."
Punti negativi: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."

Punti positivi: "Extra leg room overall. Service was excellent"

Punti positivi: "No problems and great food service"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Cabin service and crew excelent"
Punti negativi: "LH App not work had hard time getting seat and boarding pass online. Flight canceled LH 444 rebooked next day. While they not say I believe consolidation due to light passenger load. Long walk FRA outbound but short walk home bound. Went on bus to plane no jetway boarding."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "It was an overall good experience. Very well organized. Since both legs of the flight we're half-empty, it was easier on the crew too. They were nice and helpful. Everything very clean. Entertainment choices were good. Had an excellent entertainment system."
Punti negativi: "Food was kind of bland."

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "Attendes very keen in attend Crew increased the speed to repair the delay"
Punti negativi: "Delay due weather"

Punti positivi: "staff was friendly and service in general was good"
Punti negativi: "Food was not good , Chairs was not comfortable"

Punti negativi: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"

Punti positivi: "Munich airport is great."
Punti negativi: "Flight was delayed. Mess in JFK airport"

Punti positivi: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Punti negativi: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"

Punti positivi: "Nice food"

Punti positivi: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Punti negativi: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "The crew was very kind"

Punti negativi: "All of the less than good, obvious!"

Punti positivi: "Crew was great, very responsive and hospitable!"
Punti negativi: "more lunch choices, especially choices without dairy products."

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti positivi: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti negativi: "Troppo ritardo"

Punti positivi: "Crew was very engaging and service was good."
Punti negativi: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Punti negativi: "They left my bag off the plane. Ridiculous."

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."

Punti positivi: "The crew"
Punti negativi: "Seat comfort"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti positivi: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Punti positivi: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Punti negativi: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Punti negativi: "My suitcase didn't come with the airline."

Punti positivi: "Everything OK"

Punti negativi: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "Good flight, arriving well on time."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti negativi: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Norhing"
Punti negativi: "They have mabaged to lost my luggage"

Punti positivi: "Nice crew; clean plane; decent dinner"
Punti negativi: "No entertainment system; insufficient knee space"

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti positivi: "Sandwich was incredibly tasty (although not much filling)"
Punti negativi: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Punti positivi: "Excellent very good"
Punti negativi: "Everting so good ex"

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti positivi: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "magazines very dog eared and some badly torn"

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "Atmosphere, crew were very professional and friendly"
Punti negativi: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Punti positivi: "Same as above"

Punti positivi: "Excellent service, excellent food."

Punti positivi: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Punti positivi: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Punti negativi: "Quite bummed that the flight didn't have wifi / USB):"

Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."

"The flights were supposed to be with SAS only, but I was mailed by United, requiring documentations for international travel. Before contacting the customer service, I thought this may have been spam/scam... However it was impossible to do an online check in from all SAS, United and Kayak websites. I was therefore forced to check in at the airport with United (again, I wouldn't have known if I had not contacted CS). What really managed to piss me off is that at the time of the check in, not only United was not able to check me in with SAS, but the first flight was also arriving in Chicago at the terminal 1,with the second departing from terminal 5! These terminals are at the opposite poles of the airport (need a shuttle, because it's impossible to walk) and I had to check in and pass through the security again, with a 1:30 hour layover on a transatlantic flight!! Furthermore, Kayak HID THESE DETAILS UNTIL I FOUND OUT AT THE CHECK IN AT THE TIME OF DEPARTURE. I was lucky enough to catch that flight, but only because there was no line at the security. In my case I wasn't traveling for tourism, but I was on my way back to my home country, on the grace period of my US visa. I think it's easy to figure out how many issues losing that flight could have caused to me... I also think this is a deeply irregular way of selling tickets and that kayak should have accounted liable for the issues I may have ran into."

"The staff onboard between IAD and Copenhagen was not friendly"

Punti positivi: "Ontime and efficient boarding with polite crew."
Punti negativi: "Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects."

Punti positivi: "Crew was sour."
Punti negativi: "Crew could have been friendly."

Punti positivi: "Swedish lady good, Spanish lady not as much."
Punti negativi: "Spanish lady."

Punti negativi: "Helpful flight attendant, kind check in attendant"

Punti negativi: "Meal choices - only serving beef in economy was not great."

Punti positivi: "To reach the goal."
Punti negativi: "Food. Time."

Punti positivi: "Flight was fine...."
Punti negativi: "....but departure wa delayed over an hour"

Punti positivi: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."

Punti negativi: "at least offered free water."

Punti positivi: "stretto e sottile, ma su questi aerei si sa"
Punti negativi: "più spazio"

Punti positivi: "Professional and courteous crew"
Punti negativi: "Nothing, was a pleasant flight"

Punti positivi: "Ok"
Punti negativi: "Ok"

Punti positivi: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Punti positivi: "SAS handles their business very professionally. Entertainment is great, purchasing seats with extra room is affordable. Reliable service."
Punti negativi: "Seats are extremely uncomfortable, especially for an 8+ hour flight."

Punti positivi: "tutto"

Punti negativi: "We had three hour delay due to thunderstorms."

Punti negativi: "I will never fly with spirits again.. ever"

Punti negativi: "Very cramped airplane on an 8 hour flight!!! Plus, no meal on trans-atlantic flight??!!"

Punti positivi: "The crew on-board were polite and did a fairly decent job, with what they had to work with... It's a big long flight of 11+ hours, so tough to deal with so many people. An unexpected surprise was the nice selection of all types of movies to watch and kill time."
Punti negativi: "300+ People on a plane will "radiate" heat, so the temperature inside the cabin after 6 hours was so hot that I was perspiring profusely. I even requested it be adjusted, which it seemed to be for a few minutes but then right back up to 27°C... it is too long of a flight to be that uncomfortable with no adjustments considered. I asked other passengers if they too were "uncomfortable" ALL said yes. This would have solved also in my opinion the screaming small children that were also obviously "irritated" A cooler cabin would have induced a "sleep" environment, none of which I was able to get. Sadly, based on this alone, I will not fly SAS again, unless Business Coach class or 1st Class. I was surprised that an additional Coca-Cola was charged for when some beverages were complimentary... puzzling."

Punti positivi: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Punti negativi: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."

Punti positivi: "A lot of leg room"
Punti negativi: "No snack served before dinner, no choice of dinner food. over see flight and the only food is dinner??? My laggage had priority tag but got out last and in resolt of it I missed the connecting flight to Boston!!! Damaged laggage"

Punti positivi: "Excellent service and food."

Punti negativi: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"

Punti positivi: "On time, clean aircraft not too full!"
Punti negativi: "Boarding was a little rough as the announcements in groups to board was not clear and lots of people got in line that should not have. - causing delays and frustrations. Handled poorly by gate team"

Punti negativi: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Punti negativi: "Not enough characters to express my disappointment."

Punti negativi: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"

Punti negativi: "SAS charged me 70 Euros for a small 14 KG carryon luggage. It should have been free. Even Ryan air only charged 35$ for a checked bag. This was ridiculous and service was poor."

Punti positivi: "Good flight."
Punti negativi: "Nothing."

Punti positivi: "Great flight very happy"

Punti positivi: "All good with SAS. Not good with me. I forgot to ask for a window seat."
Punti negativi: "I makes down for food and entertainment but food could be bought and provided entertainment is not necessary for short flights with such good views of beautiful Norway."

Punti negativi: "This flight never happened"

Punti positivi: "The food was excellent and the flight was smooth."
Punti negativi: "No entertainment. They didn't notify us that there was no wifi until 5 minutes before we boarded. Being older than the electronic age, I did not have movies or games on my phone. Had we had earlier notice, I would have had time to hit the book store. Since the flight was delayed an hour, they had plenty of time to notify us earlier than just before boarding. An 8.5 hour flight without entertainment made the experience unpleasant."

Punti negativi: "The seat next to me was open and they moved someone over next to me."

Punti negativi: "Mi sono dovuta sobbarcare 4 ore di attesa prima di imbarcarmi per una destinazione diversa (Stoccolma) e poi da li, dopo altre due ore di attesa finalmente ripartire per Roma, dove presumo di arrivare con almeno 7 ore di ritardo sul programma originale"

Punti positivi: "L'aeromobile era nuovo"
Punti negativi: "Cibo e servizio scadente, con bevande a pagamento (all'andata non ho pagato invece nulla). Ritardo di oltre due ore che mi ha fatto perdere la coincidenza per Roma. Come premio di consolazione un buono di 100 corone per mangiare, peccato non bastassero nemmeno per un panino"

Punti positivi: "The entertainment system was very good. The crew were all efficient and courteous, with the exception of one crew member who was rather curt."
Punti negativi: "Our plane arrived at IAD late due to a minor mechanical that was repaired at its previous destination. Consequently, we departed IAD almost two hours late, causing us to miss our connection in Copenhagen. Norwegian Air had a flight leaving shortly from Copenhagen to Rome, but the transfer agent told us SAS "does not re-book with Norwegian." Instead we were assigned to two more flights, one to Brussels, and another from Brussels to Rome. We arrived in Rome around 17:00 rather than 10:35 as scheduled, losing a full day of sight-seeing."

Punti positivi: "Food, crew, entertainment"
Punti negativi: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."

Punti positivi: "Punctuality"
Punti negativi: "Long connection"

Punti positivi: "The food was excellent"
Punti negativi: "A glass of wine free of charge would have been a nice addition."

Punti positivi: "Very pleasant staff in airport and on board. Really like the new planes, too. Food served on long haul international legs even on SAS Go which was great."
Punti negativi: "Boarding a bit confusing on a couple legs, didn't really announce boarding group etc, but otherwise was fine."

Punti negativi: "Check-in was slightly confusing to know where you had to go."

Punti negativi: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Punti positivi: "Great service overall. Will definitely use again!"

Punti positivi: "People were nice"
Punti negativi: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."

Punti negativi: "Same as above"

Punti negativi: "So many delays and lost luggage. The craziest was leaving Manchester. I was supposed to have 30 minutes after leaving security at Manchester and would have done if they hadn't decided to board early. That's ok but then we sat on the plane waiting which resulted in leaving later than the original time of departure and therefore a large run for my connection at Copenhagen. Was badly organized clearly."

Punti positivi: "Nice crew"
Punti negativi: "The flight is very noise they never turn off the lights and close the windows so it's very hard to try to sleep."

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti negativi: "Flight delayed over an hour. Gate changed twice without announcement"

Punti positivi: "Flight attendants were great!"
Punti negativi: "Roomier seats, include a beverage (soda, juice, and at least water), child free section"

Punti negativi: "Lost my luggage"

Punti positivi: "seats were uncomfortable and why dont the armrests go fully up? it made sleeping difficult"

Punti positivi: "This was my first flight on Aer Lingus and it was excellent. Prompt take off and Dublin Airport is modern and extremely comfortable. I plan on using this airline again. Flight attendants were polite and helpful, as well as check-in personel."

Punti positivi: "I was able to sleep the whole way!"

Punti positivi: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."

Punti positivi: "took off early once they had accounted for everyone, and arrived a little early too."
Punti negativi: "While I didn't have to check my bag on the first longer flight, I did have to check it on the connecting flight which delayed me somewhat in getting into the city of London. Not awful, but strange... Free-for-all when boarding, not nearly as organized as it was at JFK."

Punti positivi: "Crew was very nice and helpful. Boarding process could have been better it was slow."
Punti negativi: "It would be nice to offer more than just coffee, tea or water for free and come around more often."

Punti positivi: "Nothing.."
Punti negativi: "Plane was filthy from pervious flight. Would be nice to get at least a juice or water. There was a small demon child causing havoc and nothing was said or done by the hostesses."

Punti negativi: "The chairs are so uncomfortable!"

Punti positivi: "Great crew. Great food. Great movie selection."
Punti negativi: "The seats were bad seats. For a such a long flight, we couldn’t recline!! Not fun."

Punti positivi: "I got from point a to point b just fine"
Punti negativi: "It was very cold on the flight, the boarding process could be more organized, nothing complementary."

Punti positivi: "I have never been on an airplane with a crew that constantly gave out orders during the flight. Having the trays and seat backs put up one hour before the flight landed? Frequent barking about the shades needing to be up or down? Making you put your seat back up because someone’s drinking coffee behind you? It got old. I suspect this is a company thing. They seemed friendly enough but they have their marching orders!"
Punti negativi: "See above"

Punti positivi: "The plane left on time and the pilot provided regular updates on the flight progress."
Punti negativi: "On this intra-European flight of 2+ hours they offered no complimentary beverages at all which seemed pretty cheap. How much does it cost to at least offer complimentary still water?"

Punti positivi: "Smooth flight, wonderful crew, all ahead of schedule"
Punti negativi: "The bussing at Faro Airport"

Punti positivi: "The employees were friendly."
Punti negativi: "I was surprised You had to pay for a cup of coffee."

Punti positivi: "Easy check in, one free bag, and helpful flight staff"
Punti negativi: "Absolutely no complaints. Great and easy flight."

Punti positivi: "Quick flight and made it to Milan early."
Punti negativi: "Only one small beverage (plastic cup's worth) offered, no additional drink even though there was time."

Punti negativi: "it was really bumpy, i almost lost consciousness, felt really bad after the flight."

Punti negativi: "I arrived late at the airport (1:10 before planned departure) and eventhough the plane was late, the staff didn't want to help me check in. After reaching out to be rebooked the following day, another staff member accepted to check me in because the flight was late and not full. I was very thankful to this second staff member because it was a two days trip that would have turned to only one if he didn't check me in."

Punti positivi: "Friendly staff."

Punti positivi: "Nothing."
Punti negativi: "One person handling 200 customers from 7pm-10! Not even nice. The running joke around the counter was, "Is she also going to be our pilot?" Are Lingua - hire some staff for God's sake!"

Punti negativi: "All of our luggage was left behind by Aer Lingus in Dublin when we caught our connecting flight and now we are in Rome without any clean clothes! Being here without our luggage is unacceptable."

Punti positivi: "Food was good."
Punti negativi: "Absolutely freezing on the plane even with a blanket I. Fought from home. My tv stopped working half way through and wasn't fixed with the reboot."

Punti negativi: "Same as above. I am not sure which leg of the flight caused the damage to the checked bag."

Punti positivi: "The crew tried to accommodate and offered food to everyone."
Punti negativi: "I have not flown on a plane that old for 20 years. Absolutely no video or electronic facilities and seats that had long lost any cushioning, The decibel level in the plane was deafening.. Will I fly Aer Lingus again.....definitely not!!!!"

Punti negativi: "Ability to choose seats ahead of time was not streamlined."

Punti negativi: "There were absolutely no vegetarian meals. All flights should at least have a few extra just in case someone needs some. After I refused the meal, I didn't even get water or anything. I was given a nauseating wrap with tea towards the end of the flight. I'm not even sure how that was expected to be edible. Unbelievable, I will not be flying Aer Lingus again."

Punti positivi: "Nice stewards."
Punti negativi: "Terrible bag handling and passenger experience management wrote to airline 3 times and no response. Was without luggage for a week with no offer of assistance."

Punti negativi: "Had to gate check my bag which is fine, but it came out hurry min after everyone else's"

Punti positivi: "See above"

Punti positivi: "Fast service, kept well apprised of arrival times and such."
Punti negativi: "Small plane but that really can't be helped. Also I didn't get the seats I picked online but that is most likely user error."

Punti positivi: "The opportunity to land close to home."
Punti negativi: "Nothing"

Punti negativi: "Inability to choose seats. Flight attendants come around infrequently and so quickly you can't even ask for a water."

Punti positivi: "Not much"
Punti negativi: "The ladies who checked in our bags were incredibly rude to me, my mother and my husband. On top of that they forgot to add the tags for Rome on our luggage so they got stuck in a connecting flight in Chicago. When we asked the supervisor to tell the people in luggage claim to forward our luggage to Rome when we were in Chicago (because of course the connecting flight only gave us 40 minutes to get to our flight to Rome so we didn't have enoughtrime to check our bags a second time), he said no. What would it have killed the guy to make a simple phone call? The alternative was to wait a day or two to see if maybe we could catch another flight to Rome with our luggage. I've never made a complaint before and I've never really made review because I don't it really accomplishes anything and I'm sure the idiots at American Airlines will never see or care about this, but I was extremely disappointed. They didn't get any empathy from your employees not even an im sorry, and I get that this job is hard but I have the same job too and I suck it up and still try to empathize with my customers. Oh well... it is what it is. The Airlines can do whatever they want."

Punti negativi: "Small seats but overall a comfortable quick flight"

Punti positivi: "On time and very comfortable."

Punti negativi: "wi fi a bordo;"

Punti positivi: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."

Punti positivi: "Everything was basic. I got an old plane so everything wasn't up to date"
Punti negativi: "It was slow in taking off, not sure why but the plane was taxi'd for a long time. In-flight system and variety was lacking. Audio was poor. It did the job taking me to my destination but the great."

Punti negativi: "Added 12 hours to my trip and had to rebook on another airline for the second leg. The crew was unapologetic after sitting on the tarmac for three hours. Terrible airline"

Punti positivi: "The crew was pleasant and the food was delicious"

Punti negativi: "Service on board"

Punti positivi: "Crew brought around plenty of water, this was in marked contrast to my last Aer Lingus flight where nothing was offered from one hour to the next"
Punti negativi: "I injured my leg before flying and Aer Lingus were very unhelpful and unsupportive. They had promised to speak to my doctor and then didn't, I was promised assistance in the airports which never materialised and when I checked in I was promised a spare seat next to me to allow me to stretch the leg out. This was taken away from me once I was on the plane and I had little space and comfort. I wouldn't fly Aer Lingus again unless there was no choice."

Punti positivi: "Service was good"
Punti negativi: "Delayed by 30 min"

Punti positivi: "open seats were a blessing"
Punti negativi: "food terrible, entertainment very poor for a 10 hour flight - old, boring movies, also the restrooms in the terminal at Dublin were really bad - terrible way to start a long flight"

Punti positivi: "You can never really go wrong with Aer Lingus."

Punti positivi: "See comments about the special meal. I did like it that the crew communicated better regarding water and beverages on the flight from Dublin, than on the flight to Dublin."

"Nice,o time,and great foods and services."

Punti positivi: "Take off and landing"
Punti negativi: "Layover time"

Punti positivi: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Punti negativi: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Punti negativi: "Flight was delayed for 4+ hours"

Punti negativi: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Punti positivi: "The bread was fresh and food better than other times"
Punti negativi: "Crew is always aggressive and unfriendly"

Punti positivi: "Entertainment programs"
Punti negativi: "New variety of food"

Punti positivi: "Amazing crew and on time flight"
Punti negativi: "None"

Punti positivi: "Entertainment system failed repeatedly."
Punti negativi: "Entertainment system failed repeatedly."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Food"
Punti negativi: "Seat"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Tight seat, was moved out of exit row because of my age"
Punti negativi: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Punti positivi: "Left on time. No turbulence."

Punti negativi: "More water provided during the flight. Also, the second meal was not very good."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Punti positivi: "Flight was in time"

Punti positivi: "The crew was friendly!"
Punti negativi: "Once again no vegetarian options."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "wine selection divider between seats"

Punti positivi: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Punti positivi: "Didn’t like the sandwich offered"

Punti positivi: "The staff were very helpful and professional."
Punti negativi: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Punti positivi: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Punti negativi: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Punti negativi: "Engine noise in the cabin is loud."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "Na"

Punti negativi: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Punti positivi: "Very quiet"
Punti negativi: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Punti positivi: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Punti positivi: "The cheese and the bread"
Punti negativi: "The unprofessional staff during boarding and food serving"

Punti positivi: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "All of the crew were friendly and the flight was on time."
Punti negativi: "No problems"

Punti positivi: "the Airline"
Punti negativi: "The Airport, Security, Boarder control."

Punti positivi: "That it was a night flight"
Punti negativi: "No airconditioning, no food choice, no space."

Punti positivi: "All crew I interacted with was great, friendly, and helpful."
Punti negativi: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Punti positivi: "Airplane staff were good"

Punti negativi: "Freezing"

Punti positivi: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Punti positivi: "Food, drinks, and general service on board were all very nice"
Punti negativi: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."