Trova voli economici da Sicilia per Edimburgo

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "More or less on time"
Punti negativi: "Outdated aircraft. Flight took longer than usual."

Punti positivi: "the crew were so nice"
Punti negativi: "not enough room between seats"

Punti negativi: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Punti positivi: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Punti negativi: "The whole experience was positive."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Flight left on time & arrived on time."
Punti negativi: "Quality of the snack could be improved."

Punti negativi: "Could've been on time"

Punti negativi: "No kiosk at airport. Even tho you have a etickst they make you print one. Which means a huge line. Whats the point"

Punti negativi: "Flight was delayed and missed 2nd flight due to delay"

Punti negativi: "Terribly uncomfortable seat."

Punti positivi: "Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again."
Punti negativi: "The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Entertainment System (technical apparatus neat); Food tasty"
Punti negativi: "Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Punti positivi: "Crew were amazing."

Punti positivi: "Steward Very pleasant, helpful and accomodating."
Punti negativi: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Punti positivi: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Punti positivi: "The service"
Punti negativi: "No entertainment"

Punti positivi: "The food that I did get was decent There was wine A couple decent movies were available"
Punti negativi: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Punti positivi: "Nothing stood out"
Punti negativi: "Nothing Stood out"

Punti positivi: "See above."
Punti negativi: "Hard to see monitor for films and to hear through earpiece."

Punti negativi: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Punti positivi: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Punti positivi: "Friendly and professional crew. Plane was clean"
Punti negativi: "Tight space in economy class(to be expected)"

Punti negativi: "Connecting flight cancelation, didn’t get to go."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Punti negativi: "Excelent"

Punti positivi: "Crew helpful. Seats comfortable. Slept most of flight."
Punti negativi: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Punti positivi: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Punti negativi: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Punti positivi: "Comfortable flight. The crew was very nice and amenities were fine."
Punti negativi: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Punti positivi: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Punti negativi: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Service was great with staff being very professional Flights were on time and entertainment selections were good."

Punti positivi: "They are the best airline flying to Boston."

Punti negativi: "Did not get to make this flight either. Horrible."

Punti positivi: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Punti positivi: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."

Punti positivi: "GREAT SERVICE, GREAT PEOPLE!"

Punti positivi: "We sat at the exit passage and enjoyed it"

Punti positivi: "The seat is designed beautifully. Staff and crew incredibly nice."
Punti negativi: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Punti positivi: "Crew"
Punti negativi: "Cramped seats"

Punti negativi: "Major delay"

Punti positivi: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Punti negativi: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"

"Had to wait 9 hours lay over in Frankfurt airport for a 2 hour trip the Albania."

"Definitely would recommend and I will book again"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Crew excellent"
Punti negativi: "Need to invent seat u can lay flat in"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "The crew was great with kids. Very friendly and helpful."

Punti positivi: "The crew was great,we had the last seat."
Punti negativi: "Better seats,better food."

Punti negativi: "Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Punti negativi: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The crew was very professional and pleasant. The food was tasty for airplane food."
Punti negativi: "The seats were not that comfortable."

Punti positivi: "Seating is terribly tight"
Punti negativi: "A normal human sized seat."

Punti positivi: "Crew was great! Food was good! Boarding was fast and organized!"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Great crew, food, entertainment and drinks."
Punti negativi: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "The entertainment selection was diverse."
Punti negativi: "Seats in economy were too cramped."

Punti negativi: "Voli in ritardo"

Punti positivi: "Friendly cabin crew"

Punti positivi: "Good entertainment system. Nice crew."
Punti negativi: "Nothing specially. They run out of lunch choices very early"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti negativi: "never got to goddamn frankfurt"

Punti positivi: "Crew. Courteous, engaging and supportive, of-course with a smile."
Punti negativi: "Nothing on this flight"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Great airplane. Very nice staff. Great service."

Punti positivi: "As a United 1K member and Star Alliance Gold member, I expected a little better treatment than being charged a premium to sit with my family in a 'rock bottom' basic seat."
Punti negativi: "I was surprised to have to pay more for a basic seat. I really thought I had paid enough already. I could not get boarding pass tickets for the last leg of our fight. I was told that Lufthansa''s system does not communicate with United Airline System. I found this to be untrue because I have had code share flights between United and Luftansa for 20 years. At Munich I was told that they could not get me tickets either and said that there may be a security issue with me. Once I heard this I walked away."

Punti negativi: "Troppo freddo"

Punti positivi: "Not much"
Punti negativi: "Almost everything"

Punti positivi: "Flight was smooth and arrived early even though it left 30 minutes late."
Punti negativi: "Lufthansa should schedule more time to make connections."

Punti negativi: "Break between the 2 flights of mire than 6 hours."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "This flight is usually fully booked but there happened to be an empty seat next to mine which was much appreciated"
Punti negativi: "Nothing"

Punti positivi: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Punti negativi: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Punti negativi: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Good service"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

"Just average"

"Dreamliner was comfortable and entertainment system good"

Punti positivi: "Staff were polite"
Punti negativi: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Punti negativi: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Nice crew, good food."
Punti negativi: "Both bathroom were not working in business class area."

Punti negativi: "Information on arrival time was not correct"

Punti negativi: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Punti positivi: "The crew was pleasant"
Punti negativi: "Baggage checkin & flight boarding was slow & disorganized."

Punti negativi: "KLM crew exceed our expectations"

Punti positivi: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Punti negativi: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Punti positivi: "Seat was good"
Punti negativi: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Punti positivi: "Crew was friendly"
Punti negativi: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Punti negativi: "Troppo ritardo"

Punti positivi: "Good beverage service."
Punti negativi: "Over an hour delayj for departure."

Punti negativi: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Helpful and kind crew"
Punti negativi: "I wish there was WiFi"

Punti negativi: "Need more leg room!!! Larger meals needed."

Punti positivi: "The crew was very nice"
Punti negativi: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Punti positivi: "Friendly staff"
Punti negativi: "Leg room"

Punti negativi: "Still waiting to board after missing this connection had to be booked on another airline"

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "Good selection of movies."
Punti negativi: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Punti positivi: "Food and staff behaviour"
Punti negativi: "Entertainment"

Punti negativi: "Boarding was confusing and disorganized"

Punti positivi: "Sound was broken on my TV set!"
Punti negativi: "Called stewardess twice to assist. No response!"

Punti positivi: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Punti negativi: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti positivi: "Nice crew; clean plane; decent dinner"
Punti negativi: "No entertainment system; insufficient knee space"

Punti negativi: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Punti positivi: "Friendly attendants. Decent food, and frequent snacks and beverages."
Punti negativi: "No charging ports for electronic devices."

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Punti positivi: "was very quick"

Punti negativi: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Punti positivi: "staff was fine"
Punti negativi: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "OLD OLD plane with hard seats and tiny screens"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Airline staff good and professional"
Punti negativi: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Punti negativi: "magazines very dog eared and some badly torn"

Punti positivi: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Punti positivi: "Jet airways flight till mumbai"
Punti negativi: "Poor legspace in Klm flight till Amsterdam"

Punti positivi: "Take off and landing"
Punti negativi: "Layover time"

Punti positivi: "Poor"
Punti negativi: "Poor"

Punti positivi: "Seats ok. Crew is super. Drinks offered"
Punti negativi: "Nothing, AF rocks"

Punti negativi: "Short and sweet"

Punti positivi: "The crew and the food were great!"
Punti negativi: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Punti positivi: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Punti negativi: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Punti negativi: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Punti positivi: "Check in agent extremely helpful and friendly."
Punti negativi: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Punti negativi: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Yes"
Punti negativi: "Everything very good"

Punti positivi: "Entire trip was easy and comfortable."

Punti positivi: "Perfetto."

Punti negativi: "Excelente aerolínea"

Punti positivi: "The cue lines per zone are a brilliant idea!"
Punti negativi: "An explanation to passengers as to why there was a backup between the gate and the plane."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The crew"
Punti negativi: "Seats! They were too small!"

Punti negativi: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Punti negativi: "Boarding at CDG was awfully slow"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "Thanks"

Punti negativi: "Engine noise in the cabin is loud."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Punti positivi: "The crew worked hard, but the food was below the French standards."
Punti negativi: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Punti positivi: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Punti negativi: "Nothing to complain about."

Punti positivi: "Flight attendants were very nice"
Punti negativi: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Punti positivi: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Punti negativi: "Nothing."

Punti negativi: "Plane left more than 40 minutes late with no explanation or apology."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Ok"
Punti negativi: "Nothing"

Punti positivi: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Punti negativi: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Punti positivi: "The crew was Nice onboard But in the AirPort No Good at all.."
Punti negativi: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Punti positivi: "It es a good flight back"
Punti negativi: "Items missing on duty free purchases"

Punti negativi: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Punti positivi: "Nice food Right in time Police and customs formalities easy"
Punti negativi: "Poor comfort in business class No entertainment at all"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "It was on time and the crew was good"
Punti negativi: "The food wasnt upto the mark"

Punti positivi: "Crew very professional and nice food Boarding process well organized"
Punti negativi: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Punti positivi: "Short, lots of leg space"

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti negativi: "Cibo"

Punti negativi: "On time"

Punti negativi: "We went to Gatwick(75.00 Uber) to reschedule in person and we were told there were no refunds and if we wanted to change it would be 250 pounds. It is my wife’s and my 35 year anniversary and this wants a mood dampener"

Punti positivi: "Pilot was friendly and addressed the crew and passengers multiple times with updates."

Punti positivi: "Nothing really"
Punti negativi: "Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time"

Punti positivi: "Prompt service, clean plane, friendly stewards."
Punti negativi: "There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well."

Punti positivi: "For the most part the people and workers were very nice"
Punti negativi: "Couldn’t add baggage with the ticket bought online. Once I did it cost $100 to add 1 bag. Checking in process was the worst, as many kiosks didn’t work and the software seemed buggy."

Punti negativi: "Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Transit time should be calculated reasonably."

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti negativi: "A 2-hour layover was too short. We experienced crazy long lines for: the bus between terminals, immigration passport review; passport review before the metal detector, and detailed tests on permitted volumes of shampo, and toothpaste. The agent forced me to check a normally permitted carryon bag, then the bags took 45 minutes to be placed on the turnstile after the flight. Not an efficient airport."

Punti positivi: "This is a no frills BA flight, but I'd rather do fly with BA than the other options. You have to pay for food and drink, the quality of crew far exceeds the usual low cost dross."
Punti negativi: "Nothing for the price. Although my preference would be BA via London City."

Punti negativi: "The connection was not good too little time between flights also the American Airlines desk was hidden. We had to get boarding passes at the exit gate. There should have been a rep to guide passengers to desk."

Punti positivi: "Quickness of flight."
Punti negativi: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."

Punti negativi: "One piece of luggage was left at Heathrow. It arrived on the next flight so it turned out ok but was stressful for an hour."

Punti positivi: "Nothing"
Punti negativi: "Told to pay for bag at the airport after confirming in check in online 24 hours before that there was no payment. Had to check 2 bags but made us pay for one, which was odd. Then was told while on the plane we were delayed 2 Hours. Pilot didn’t no tell us estimated flight time. Students on the plane were wild and unruly and staff did nothing. They pushed my mother while plane was taxi in london so they could get off first. Staff did nothing. Payed more to take british airways Rather than easy jet. Complete waste of money."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Punti negativi: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."

Punti positivi: "The seat was fine. the flight was as expected."
Punti negativi: "expectation that one will fly with only one carry-on bag and not receive any food or beverage during the flight. industry trend is ridiculous ..."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Punti negativi: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."

Punti positivi: "Crew was mostly kind and helpful. My bags arrived at their final destination."
Punti negativi: "I was told that I had to check my bag because it would not fit in the overhead bin. When I got on the plane I found that the overhead bins were ample sized for my hiking pack. I know that British Airways has a policy regarding bags in overhead bins that basically says 'if you cannot lift your bag into the overhead bin un-assisted, you must check your bag.' My husband and I are both experienced hikers, we lifted our packs unassisted on the last plane, yet they forced us to check our bags. I'm glad our bags made it to the UK, but this is literally the first time I've checked a bag and had it arrive. Also, the boarding passes sent to me on my phone were rejected by almost every security/boarding check. This is after BA supposedly fixed their error with the previous boarding passes. Overall not pleased with the experience but glad I paid under $300 for my ticket."

Punti negativi: "Everything was sub par with BA. We upgraded to world traveler plus and the seats were old, there was trash from the previous flight and the tv screens were from 1995. The movies are only on loop so when you take off and are finally allowed to turn on the tv, the movies are 25 minutes in. All around a waste of money. Will never fly BA AGAIN!!"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Staff and Crew amazing and very friendly on this trip"
Punti negativi: "Nothing negative to report best flight for some time"

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti negativi: "Left late. Everything was unorganized."

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti negativi: "As requested checked my bag in and it took an absolute age to get my bag in Edinburgh. I ordered a toastie it was lukewarm"

Punti positivi: "Amazing service in club Europe"
Punti negativi: "Nothing to say"