Trova voli economici da Sicilia per Colonia

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "I was fortunate the person in front didn’t lean back"
Punti negativi: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."

Punti positivi: "Got an upgrade to business class"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew is great."
Punti negativi: "The airline lost my luggage ."

Punti positivi: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Punti negativi: "The flight attendant not wearing perfume. Food was very poor to say the least."

Punti negativi: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Food"
Punti negativi: "Seat confort"

Punti positivi: "Everything was perfect."

Punti positivi: "Everything!"

Punti positivi: "Great scenery!!!"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Punti negativi: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."

Punti positivi: "Great staff and air flight attendants"

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti negativi: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Punti positivi: "Liked nothing. Stewards were no help. Seating was extremely tight. I am disabled and use a small travel scooter. They removed the batteries even though they are not lithium or spillable. I called months in advance with all specifications and still they were clueless. We will never fly Swiss again. I am disabled and received no help. They removed the batteries of my scooter and we had to carry them on our lap. I had to tell them to put the batteries back in the scooter. They failed in every facet."
Punti negativi: "Nothing"

Punti positivi: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Punti negativi: "Nothing"

Punti positivi: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Punti negativi: "N/A"

Punti negativi: "My special meal wasn’t available."

Punti positivi: "good flight didn’t have any problems"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Punti negativi: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."

Punti positivi: "Crew helpful. Seats comfortable. Slept most of flight."
Punti negativi: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Punti positivi: "My own seat had ample legroom, good crew."
Punti negativi: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Punti negativi: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Punti positivi: "Air hostesses were very courteous, friendly and the cabin was clean and comfortable. My flight from jfk to Geneva (then Zurich) was cancelled due to weather in Geneva (Swiss 23) so I got upgraded to a delta flight to Brussels then to Zurich Comfort+ !!! Thank you!"
Punti negativi: "Flight from Zurich to Johannesburg: Swiss 288 (airbus a340-300) Sat in the last row of the Swiss air flight, economy, which was okay but our whole row video enternatinment system didn’t work. You’d pick a movie and it wouldn’t play. The games, camera and flight status animation all worked but not the movies. Air hostess tried resetting , still nothing. But it was a great opportunity to have a lovely conversation with my new German Friend Barbara and read my book! More lactose intolerant alternatives for breakfast which had much (cheese, yogurt, croissant) Other than those two , excellent flight. Thank you Swiss!"

Punti positivi: "Flight was good"
Punti negativi: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Punti positivi: "Very good service"

Punti positivi: "Flight is conformable.. Crew was fine."
Punti negativi: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Punti positivi: "It was a fast flight. Less people on the plain."
Punti negativi: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Punti negativi: "It was delayed almost an hour."

Punti positivi: "We were very impressed by our flight with Swiss. The staff speaks impeccable English, there is much more leg room than on flights with American companies, and it is so pleasant to get pillows, blankets, headphones, drinks (including wine), snacks and 2 meals on our international flight and not feel nickle and dimed the way we do now on domestic flights."

Punti positivi: "staff were very helpful"

Punti negativi: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti positivi: "The crew was very nice and professional lucky it was a short flight"
Punti negativi: "The quality of the flight is cheap"

Punti positivi: "Very good service in business class"
Punti negativi: "They lost our luggage and after filing claim we have not been notified for 16 hours"

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti positivi: "Your crew is amazing."

Punti negativi: "Major delay"

Punti negativi: "A gap between flights for 20 hours"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "fast, all good"
Punti negativi: "-"

Punti positivi: "Swiss Air was the best airline ever!"

"You made me miss this flight, you are stranding us in Houston, 4 1/2 hours from Dallas."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Everything is exellent"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Smooth from beginning to end Well done !"

Punti positivi: "good people /service, good food and comfortable seating nice experience all in all"

Punti positivi: "Easy check in On time Good inflight tv Good food What more can one dream for except free upgrades ??"
Punti negativi: "Passport control in Istanbul horribly chaotic and long."

Punti positivi: "Sweet crew members"

Punti negativi: "the wait for 9 hours at the airport is horrible with the airport being bad and no place to relax"

Punti negativi: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

Punti positivi: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Punti negativi: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."

Punti positivi: "Comfortable seats and friendly crew"
Punti negativi: "Food could be better esp snacks"

Punti positivi: "Cleanliness of lavatories throughout the flight. Friendly staff. Great gluten free food."
Punti negativi: "Lack of room between rows and the narrowness of aisles"

Punti positivi: "On time and uneventful"
Punti negativi: "limited overhead space"

Punti positivi: "Crew in both flights were friendly. The service boarding etc was great. Flight was very turbulent."
Punti negativi: "Passenger next to me wanted water constantly. The passenger on left of me constantly wanted wine. One got very little attention while the other treated like royalty. Unfortunately the African passenger who wanted water went thirsty a lot."

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "The foood and service from flight staff were great! Definitely made my 13 hr trip comfortable"
Punti negativi: "The cabin got a little warm at times ! The movie selection wasn't the best"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "Comfort, food, staff, everything"

Punti positivi: "The entertainment and services of crew"
Punti negativi: "The vegetarian food was not that good..it can be made better."

Punti negativi: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."

Punti positivi: "Great seating & service"
Punti negativi: "Non stop talking people behind me!!!!"

Punti positivi: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"

Punti positivi: "Food and service were fine, plenty of movie choices on the screen, nice goody bag with slippers, ear plugs, eye mask, etc . . ."
Punti negativi: "Turkish Airlines website is the worst I've ever used. Embarrassingly bad, really."

Punti positivi: "Great flight and awesome entertainment"
Punti negativi: "The food is too small"

Punti positivi: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"

Punti negativi: "The attendant open the door on me while I was using the restroom, I didn't care for that, he can see that the restroom is in use ."

Punti negativi: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Punti positivi: "Crews were very good.On my trip from SF to Mumbai, I requested Veg food, it was confirmed by your office, but in flight me and my wife did not get veg food.For 13 hours we were left hungry. I did not get whatever I paid for. I want monitory compensation for that."
Punti negativi: "As per the comments above"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "The entertainment and food choices are great, and staff is kind and ready to help."
Punti negativi: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "service always good"
Punti negativi: "on the last flight didn't even have a personal monitor"

Punti positivi: "The crew was friendly. The entertainment package was good."
Punti negativi: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Punti positivi: "Good Food, Comfortable Seats & Good Entertainment Options"
Punti negativi: "N/A"

Punti positivi: "Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining."
Punti negativi: "Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe."

Punti positivi: "Plane was new and clean. Food was fresh and tasted good. Entertainment included a wide variety of new movies and TV shows."
Punti negativi: "Service was mediocre and poor at times. The staff did not communicate with the passengers. There was an hour delay in take off as we sat on the plane and no explanation. There was also some delay in landing which seems due to poor weather but not communication. They seem nice but could use better training."

Punti positivi: "I will always try and fly Turkish Airlines to Europe and Middle East from Miami- you all blow US carriers out of the water! Great flight attendants, great food and beautiful planes!!!!! Can you please have the CEO of United airlines fly economy from the USA to Istanbul... I think he needs to see and reminded how to run an airline LOL!"

Punti positivi: "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."

Punti negativi: "Terrible food. I saw many others leave the food, only have bread and fruits. The same to me."

Punti positivi: "Excellent service, excellent food, very friendly crew"
Punti negativi: "no subtitles on English language movies, which means I could not understand half of the dialogues because of the noise and poor sound quality. It would be very nice to always have English subtitles on all English-language movies."

Punti negativi: "Lack of meal options for second meal and under cooked meals."

Punti positivi: "Friendly attendants, newer plane with comforts seats even in economy. Great food and amenities."
Punti negativi: "Smelly passengers with body odor. Screaming, crying children that poo every couple of hours. A/C WAS INCONSISTANT drspite several complaints to cabin attendants."

Punti positivi: "Service when it was done"
Punti negativi: "Infrequent service Crowded Entertainment system bad"

Punti positivi: "On time"
Punti negativi: "Food chairs"

"Everything ok. Flight on Time."

"Lufthansa IT meltdown prevented online check-in. Even though the US has just now allowed tourist visits to the States to resume, and Lufthansa is booked solid, they staffed only one third of their check-in counters to sort out all the ESTA and vaccination paperwork-related issues. Arrived two hours pre-boarding, lines around the terminal. Needless to say, they had me wait until I missed the flight (all my paperwork was in order, and I didn't have checked luggage). Berlin Flughafen, Deutsche Bahn, Deutsche Lufthansa; it's sad to see what Germany has come to. Lufthansa has fallen far behind the industry benchmarks. Their inept IT, middling on-board product and inability to synch their systems with Star Alliance partners (I was on a United Codeshare) make them a poor choice for international travel. This trip will have been my last with them."

"They don't serve food in "economy" just water"

Punti positivi: "Inflight services"
Punti negativi: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Crew was very attentive and professional."
Punti negativi: ". The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat."

Punti negativi: "One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Awfull!!"

Punti negativi: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Good flight in a nice A380, I’m in the top floor on premium economy."
Punti negativi: "Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Punti negativi: "Improving customer service during delay but overall good"

Punti positivi: "Overall"
Punti negativi: "Nothing to add?"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak"

Punti positivi: "Food and crew were terrific."
Punti negativi: "Security at Frankfurt is particularly laborious"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti negativi: "Lufthansa’s service counter in Munich was helpful with locating baggage and unfamiliar with transit rules."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Service. Crew genuinely cared about passengers.Well done."
Punti negativi: "N/A"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Punti negativi: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Punti positivi: "Thanks for continuing to offer complimentary, hot meals on your international flights! Crew very friendly. Despite being in economy cabin, crew attempted to make it a good experience."
Punti negativi: "Long flight, bathrooms start to look ugly. Incoming plane landed way out on the tarmac, obligating passengers to be all packed into shuttle bus which took a long time to get to terminal."

Punti negativi: "The forward economy cabin was too cold. When the passenger in front of me had his seatback all the way back, I could not get out of my seat, lean forward, nor see the entertainment screen or eat easily."

Punti positivi: "The various entertainment choices, movies, tv and games to while away the time."
Punti negativi: "food was mediocre"

Punti positivi: "Entertainment was good"
Punti negativi: "Food and drinks were far in between. We were on Delta for an international flight and they almost didn’t stop offering stuff to us. I had a another man with broad shoulders like me next to me and had to spend the next 9 hours leaning to the other side to fit. Asked for help to find a different seat even if I had to pay for an upgrade and was told I couldn’t do that after the flight had started"

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "service"
Punti negativi: "delay"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

"Info"

"Check in of luggage the day before"

Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"

Punti positivi: "uncomfortable seats"

Punti positivi: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"

Punti positivi: "Service was very good"

Punti negativi: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Punti positivi: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Punti negativi: "I expected more from airlines lake Austrian."

Punti positivi: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Punti negativi: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Punti positivi: "Crew, seat"

Punti negativi: "Mechanical problems caused a 5+ hour delay. Very poor communication regarding what was happening. It was my first—and last—time flying with Austrian Airlines."

Punti positivi: "Organisation"
Punti negativi: "Short flight but not quite comfortable seats."

Punti positivi: "Rude inconsiderate staff. Terrible plane"
Punti negativi: "Everything"

Punti positivi: "Puntualità"

Punti positivi: "Crew was good and entertainment was great."
Punti negativi: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Punti positivi: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Punti negativi: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Punti positivi: "Departed on time, smooth sailing."
Punti negativi: "no entertainment available"

Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"

Punti negativi: "All good"

Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"

Punti positivi: "Seat ok typical. Non busy flight lots of room"
Punti negativi: "Food was poor"

Punti positivi: "Short flight"

Punti negativi: "Cold"

Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."

Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."

Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"

Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."

Punti positivi: "On time take off"

Punti negativi: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Punti positivi: "Can you assist my wife and me in getting Star alliance frequent flyer miles for this trip? Thanks"

Punti negativi: "Long delay."

Punti positivi: "volo cancellato dirottato con swiss via Zurigo."

Punti positivi: "Plane was half empty, so we could sleep on three middle seats"
Punti negativi: "I would expect more (and better) food for 9 hour intercontinental flight"

Punti positivi: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Punti negativi: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Punti positivi: "Flt was great - service was great"

Punti negativi: "Anche oggi 20 minuti di ritardo"

Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"

Punti positivi: "Nice flight freindly staff"
Punti negativi: "Not comfertable chairs"

Punti positivi: "Ground crew was very kind"
Punti negativi: "My ordered vegetarian meal was missing on the way back :("

Punti positivi: "Great experience, friendly crew!"

Punti positivi: "Flight Attendants super friendly as well as ground staff in Salzburg."
Punti negativi: "Seats a little tight."

Punti positivi: "arrived early"

Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."

Punti positivi: "Short flight."
Punti negativi: "Seat comfort was meh."

Punti positivi: "Everything was excellent!"

Punti positivi: "see above"
Punti negativi: "see above"

Punti positivi: "Nothing"
Punti negativi: "Everything"

Punti positivi: "All"

Punti positivi: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

Punti negativi: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."

"Good budget airline, comfortable seats and pleasant crew"

Punti positivi: "The flight was fine."
Punti negativi: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."

Punti positivi: "Equipaggio gentile"
Punti negativi: "Non parlare solo in tedesco."

Punti negativi: "The flight was delayed 40min So i missed the connection in Leipzig"

Punti negativi: "The temperature at altitude was far too warm for my comfort."

Punti positivi: "The plane left and arrived on time."
Punti negativi: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."

Punti positivi: "Punctual"
Punti negativi: "Seats"

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "Distanza minima tra sedili."

Punti negativi: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."

Punti negativi: "The seats are uncomfortable and too close together. The flight was late because we circled the airport several times in the air, and spent thirty minutes waiting on the tarmac to come to the gate. The stewardess spilled on my neighbor each time she filled my water."

Punti positivi: "Smooth experience, no problem."

Punti negativi: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."

Punti positivi: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."

Punti positivi: "Puctuality"
Punti negativi: "Seats are too small"

Punti positivi: "Puctuality"
Punti negativi: "Seats too small"

Punti positivi: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Punti negativi: "Better entertainment system... better food and more courteous cabin crew members....."

Punti positivi: "Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful."
Punti negativi: "Information"

Punti positivi: "Boarded and departed gate on time. Efficient."
Punti negativi: "Not the friendliest."

Punti positivi: "Was on time"
Punti negativi: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."

Punti positivi: "The price"
Punti negativi: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."

Punti positivi: "On time"
Punti negativi: "N/A"

Punti positivi: "Muy cumplidos y personal amable"

Punti positivi: "On time flight and friendly staff"

Punti positivi: "Good airport and nice crew"

Punti positivi: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Punti negativi: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"

Punti negativi: "Ritardo di quasi un ora"

Punti positivi: "Staff super friendly. Comfortable sears. Food very good."

Punti positivi: "Atterraggio perfetto"

Punti positivi: "The crew was friendly and helpful!"
Punti negativi: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."

Punti positivi: "Not much really except Wi-fi which is pricey though."
Punti negativi: "Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom."

Punti positivi: "Nothing"
Punti negativi: "Timing Food Service Entertainment"

Punti positivi: "Seat comfort Nice stafflost"
Punti negativi: "They lost our luggage Major bummer"

Punti negativi: "Fligjt canceled, bad customer support, lost bag"

Punti positivi: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Punti negativi: "Vegetarian hot meal option was a little strange, but not terrible."

Punti negativi: "I did not board, because another flight delay caused me to miss this flight."

Punti positivi: "I arrived in Köln."
Punti negativi: "Eurowings operated by Sun Express? I did not know what airline was flying me to Seattle."

Punti positivi: "Staff at the airport (ticket counter and check-in) were very polite."
Punti negativi: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."

Punti positivi: "Staff at the airport (ticket counter and check-in) were very polite."
Punti negativi: "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."

Punti positivi: "Departure on time, arrival even earlier than scheduled. Great!"
Punti negativi: "The boarding system in Olbia is chaotic. We were "boarded" to be kept in the building like cattle, then got into a bus waiting for about 20 min. before we were driven to the aircraft that was standing about 200 m from a gate where we could have boarded walking over. Very poor organization"

Punti negativi: "Is there anything more to say?"

Punti negativi: "No Bus"

Punti positivi: "Crew was friendly and punctual."
Punti negativi: "Service and seat comfort not as by the same standard as Eurowings."

Punti negativi: "Il ritardo di 1h20"

Punti positivi: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Punti negativi: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."

Punti negativi: "Volo annullato"

Punti positivi: "Tutto un po di ritardo ma bene"

Punti positivi: "Flight was OK"
Punti negativi: "Departure time was not as expected"

Punti negativi: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."

Punti negativi: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."