Trova offerte per voli da Roma a Saint Thomas Island

"It took an hour for our luggage to arrive on the carousel. Everything else was fine. But I’ve never had to wait so long for my luggage. At the end of a very long travel day it was not what I would have hoped for."

Punti positivi: "The crew amd aircraft was wonderful"

Punti positivi: "Arrived in PDX 15-20 minutes early."
Punti negativi: "Social distancing on the seats"

Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Punti positivi: "Very uncomfortable seats and careless crew"
Punti negativi: "The worst food and service ever. Very disappointed"

Punti positivi: "the “salad” lunch before landing was excellent"
Punti negativi: "a cleaner plane and the second lavatory upfront was minuscule"

Punti positivi: "Crew was nice"
Punti negativi: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"

Punti negativi: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."

Punti negativi: "Hour late and no wifi!"

Punti positivi: "Amount of food!"
Punti negativi: "Quality of food!"

Punti positivi: "Crew was friendly"
Punti negativi: "Food was not good"

Punti positivi: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Punti negativi: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Punti positivi: "Comfort + was nice."
Punti negativi: "Had a middle seat between two other men. I was given my seat by the gate. It would have been nice if they placed my more strategically. That might be asking too much but seems reasonable."

Punti negativi: "Terrible"

Punti negativi: "The customs and border inspection station in Atlanta is an absolute disaster."

Punti positivi: "Pre-Boarding was very good"
Punti negativi: "Meal service and trash pickup was poor. When meals were served, within 15 minutes food tray pickup was rushed making me feel like I had to cram the food down my throat. I did not and there was no further trash pickup for several hours. I initiated the attendant lamp and no crew responded."

Punti negativi: "Better screens for in-flight movies. More legroom or upgrade options."

Punti negativi: "Was a little bit hot"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "THe crew was super"
Punti negativi: "Confort no good very tight seats Movies hard to understand Announcements hard to hear"

Punti negativi: "Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future"

Punti positivi: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."

Punti positivi: "Microphone in seat 31 E (isle seat) did not work. It has a short in it."

Punti negativi: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Punti negativi: "Nice pillows, eye covers"

Punti positivi: "We flew Delta from Rome to Atlanta. Everyone was very accommodating and we had no problem with our tickets"

Punti positivi: "The plane was newer and the flight itself was good"
Punti negativi: "Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti negativi: "No videos or entertainment."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Didn’t major it on the flight. Sleeping in Atlanta. Not the house I paid for in totrtola."
Punti negativi: "Terrible planning. Didn’t have enough fuel to circle. Took a stupid path. 10 minutes cost me a day."

Punti positivi: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Punti negativi: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Punti positivi: "Friendliness of attendants. Quality of snacks."
Punti negativi: "Hip room. Leg room."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Not being to check our tickets on line"

Punti negativi: "About 7 of 8 crew staff was ladies in their 60’s. Grumpy old women. In case of emergency I would help to help them instead of crew members helping me off the plane."

Punti positivi: "Seat 2G Orderly boarding and plane clean"
Punti negativi: "Asked to have all the food (appetizer, main course, etc) served together , as they advertise, but was told that service wasn't available. Ordered dinner, was almost as tasty as a Stouffers meal (it was some type of glop of lamb). 7 hours into flight the menu advertised a warm chocolate chip cookie, asked for one was told they THOUGHT they were out, came back about an hour later said the found one, but it wasn't warm, so I passed (not a real fan of eating food they found) About 8 hours into flight , the attendant said out of the blue that they were sorry about not providing the meal all together as requested, but that the other attendant didn't know they offered that service."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "They offered some snacks"
Punti negativi: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"

Punti positivi: "Excellent flight, great crew, smooth throughout!"
Punti negativi: "Catering problem - no snacks!"

Punti positivi: "Truly, everyone of the flight attendants were delightful, professional and caring."
Punti negativi: "Food. I didn’t remember to bring food this time but thankfully I was far enough forward there was some. Thanks"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Boarding was fine. And service was good."
Punti negativi: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Cabin crew was good."
Punti negativi: "This flight had at least 5 gate changes in three different terminals. We had serious jet lag and did not need to go roaming all over the Atlanta airport."

Punti positivi: "That I was able to sit next to my husband"
Punti negativi: "Everything else."

Punti positivi: "Nice staff (check in counter and flight attendants) and good food and smooth ride"
Punti negativi: "I wasn't allowed to bring my hiking poles onto the flight and they didn't fit into my checked bag."

Punti negativi: "Ottimo"

"Everything was perfect"

Punti negativi: "No masks"

Punti positivi: "The flight crews were fantastic on all legs. They really do the Lord’s work."
Punti negativi: "The only improvements were related to seat comfort. Often, after hours in flight, my back began to hurt."

Punti positivi: "The crew was very nice. The seats uncomfortable."
Punti negativi: "If I can avoid flying American I will... on my way to Rome, 4 hours delay due to technical issues. Same plane on our way back, 2 hours delay due to technical issues. I did not feel safe knowing that plane has so many technical issues. Had to wait almost an hour on the plane to get to our gate."

Punti positivi: "Entertainment."
Punti negativi: "Takes forever to load and unload those big planes."

Punti positivi: "Service/entertainment on the plane was great."
Punti negativi: "We were unable to check in the night before due to website issues and made it so we didn't have seats assigned until everyone else was boarded onto the plane and because of that I couldn't sit next to my girlfriend."

Punti negativi: "EVERYTHING! food, crews attitude, helpfulness"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "On time, and frequency of water service"
Punti negativi: "That bathroom smell was frequent in the cabin."

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Good seat though cramped."
Punti negativi: "Cramped. I don't like in flight credit card offers."

Punti positivi: "The crew was top notch, very pleasant and went the extra mile."
Punti negativi: "My husband and I were assigned seats in a different part of the plane from one another."

Punti negativi: "Our flight reservation was somehow cancelled and we had to go through a process getting rebooked on other departing flights that day. Only our second leg (Chicago to Seattle) was confirmed."

Punti negativi: "We left two hours late"

Punti positivi: "When I saw that our BA flight would be operated by AA, I was concerned, given previous poor experiences with American airlines. However, in this case, AA was pretty good, especially the check-in staff at Rome Airport who were excellent. The check-in, boarding and de-boarding processes all went well. Plane was relatively modern, with USB charging ports for phones. Movie selection was good, though the TV selection could be expanded. The food was ok. Seating not bad. All of our luggage, including a child's carseat, was delivered on time and intact. Pleasantly surprised."

Punti positivi: "friendly crew, good leg room, on time dperature and arrival. entertainment"
Punti negativi: "one of the food items (beef sandwich) has alcohol in it but I was't told so I ordered from my child then discovered it after reading the label."

Punti positivi: "Nice crew, plenty of drinks to keep hydrated, pretty smooth flight"

Punti positivi: "Food and service on flight was wonderful."
Punti negativi: "Flight was 1 1/2 hrs late. Staff in customs were completely rude & had no regard for those of us trying to make connections. Had to spend the night in Philadelphia & placed on PACKED flights thru Chicago, causing even more extended delays home."

Punti positivi: "Checked luggage at the gate smoothly"
Punti negativi: "2 tables were hanging off on 1 side on the right row 30. I pushed them back together but were still crooked and could fall out again easily."

Punti negativi: "The touch screen for the video monitors need to be replaced. It was very difficult to select a movie."

Punti positivi: "Leg room. Crew. Nice airplane. Even captain greeting passengers."

Punti positivi: "Customer Service, movies & comfortable seats"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Not much."
Punti negativi: "The flight was late due to maintenance and caused us to miss our connecting flight to Chicago. American Airlines customer assistance at the airport was absolutely terrible. They were rude and inconsiderate as they kept suggesting to fly standby. We shouldn't have to fly standby when it wasn't our fault why were late. They told us our bags would be ok going to Chicago and they we would make the flight, but we did not. I do not know why didn't wait for us considering there were 8 others that also missed the connecting flight. We had to fly to Denver and stay overnight with no luggage and catch a 7:00am flight to Chicago. The last surprise I received was my damaged bag when I got back to Chicago. Thank you for making this trip memorable in a terrible way. I will never book or recommend Kayak or use American Airlines again."

Punti negativi: "Our luggage was ruined and our stuff inside in bubble wrap was smashed to bits!"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "The crew was amazing"
Punti negativi: "The airplane was very old and I couldn't hear or see the "entertainment"."

Punti positivi: "Seats were overall comfortable, food was adequate, flight attendants where nice, and great selection of movies."
Punti negativi: "We weren't able to choose seats at time of booking and AA gave my fiancee and I seats on different parts of the plane; AA employee suggested we ask other passengers to switch with us, which is not convenient or preferable--it shouldn't be difficult to put 2 people next to each other on such a large plane; almost 3 hour delay made a really long flight (over 10 hours) even longer causing us to miss our connecting flight; boarding passes where reissued but we had to pay extra baggage fees since AA transferred to a different airline and didn't provide vouchers or other ways to cover baggage fees which where originally covered by the ticket; new boarding passes didn't include our TSA precheck status which was on our original boarding passes, so would have had to go back to ticket counter to get boarding passes reissued or go through regular security line--both inconvenient and time consuming-- would be nice if AA paid more attention o these details"

Punti negativi: "I was not sent an email 24 hours prior to my flight to check in."

Punti positivi: "The food seemed better this flight. Service was laid back and friendly."
Punti negativi: "The flight's departure was pushed by 45 minutes but we didn't board until an hour after the initial scheduled time and then stayed on the plane for another hour and a half. The flight left almost three hours after it was scheduled to depart. I've only experienced such flight delays with AA."

Punti positivi: "Staff was courteous. Plane was clean."
Punti negativi: "It was a very grueling trip. Plane left Rome at 9:15a but that meant getting there at 7:15a. Plane was kept dark even though it was daylight outside. Staff was courteous but did not particularly demonstrate awareness of the strain on the travelers being cramped for 10+ hours. Plane was so cramped that one could not take a stretch walk down the aisles to alleviate muscle cramp being in same position for 10 hours. My ultimate destination was San Jose, CA, but that entailed a wait at O'Hare from 12:30p to 8p. Again, staff uninterested in traveler comfort in these parameters. American felt okay to delay my last leg from Chicago to San Jose an hour later than original scheduled, but offered no compensation for the addition to my discomfort. The switch from British Airways to American was a surprise. New flight numbers, change increased my travel stress. I am only 5'3" and not obese, yet could not really fit in my seat: kept getting bumped by passers by in aisle. Airline uninterested in passenger comfort."

Punti positivi: "The flight was calm and clean. Not much turbulence. The flight staff was polite and there was plenty of room."
Punti negativi: "The food was horrible and the seats were a little uncomfortable but everything else was pretty good"

Punti positivi: "The service was fantastic and so was the food!!!!! Loved the movie options as well."

Punti positivi: "The food on the flight from Rome to Chicago was solid and the flight crew was pretty good. The inflight entertainment was average."
Punti negativi: "Our ticket that was booked with British airways was changed to American."

Punti positivi: "Plenty of food and drink on the flight. Having your own choice of movies and TVs to watch helped pass the time."

Punti positivi: "New configuration made the flight seem much shorter. Crews attention to detail, flow and timing of service made the flight feel hours shorter than normal."

Punti negativi: "In Rome they told us our bags were checked thru to our final destination which was Ontario Ca. In fact they were offloaded at JFK and had we not noticed a sign indicating that we had to reclaim our bags and walk them through security they would probably still be in New York. It was a long flight and everyone was edgy, but it didn't help that the crew was too. We had assigned seats next to one another but that somehow got changed and we had to get them back at check in."

Punti negativi: "Aereo vecchio"

Punti positivi: "THis was an ok flight. Everything was on time and the crew was hreat. On the other hand, the food was terrible and the check in process was not expedite at all. The American Airlines crew did not know how to handle my G4 visa while checking in and they neglected to mark my bag with the orange ribbon signaling platinum status in American. This is key to getting your luggae faster in baggage claim when you have a short connection (I had less than two hours). This omission caused my suitcase to arrive last, and I had to run to make it to my next flight."
Punti negativi: "States above"

Punti positivi: "we have a very old plane from rome to chicago no entertainent"
Punti negativi: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"

Punti positivi: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."

Punti positivi: "You are pushed into 4 square inches. But the boarding and checkin process was much much better then the ny experience."
Punti negativi: "Food and comfort"

Punti negativi: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."

Punti positivi: "They were offering free checked carry-on luggage at the gate so took advantage of that which got my wife and I pre-boarding. Which was a good thing because the overhead bins were awful on this dinosaur plane."
Punti negativi: "I thought we were getting a history tour upon boarding as one of the first airplanes ever constructed or something. There should never be an airplane that doesn't have personal entertainment on board for an 11+ hour flight. The main cabin had two monitors up front on each side and one in the middle section. We paid for "premium" seats, no charging options. The overhead storage could barely hold the smallest of carry-on luggage. The food was mediocre at best. We were pretty close to the front but every time the beverage cart made it to us the wine was already empty from the previous passengers. Overall pretty miserable flight"

Punti positivi: "When the arrival time of the connecting flight was changed, we chose another set of flights."

Punti positivi: "Starting with seat selection with an agent, every step of the trip was handled with efficiency and professionalism. The cabin crew saw to my needs and was watchful of each passenger. Communication was provided as needed, food, drink, snacks as well as comfort dispensed smoothly."
Punti negativi: "The delay with our flight leaving Rome was tied to a delay at JFK the evening before, so although there was nothing to be done at the Rome end, it was inconvenient. Also, because we needed to make a connection in New York, this set the stage for delays on the last leg of our journey"