Trova voli economici da Panama per l'Italia

"I had bought a ticket with two checked bags but when I did the check in they made me pay for the second bag saying it wasn’t included in the ticket. Plus, I had asked for vegetarian food when buying the ticket and they didn’t gave me special food. Don’t know if it is eDreams fault or Turkish Airlines."

Punti positivi: "The crew was very professional and polite.. they did a great job remaining everyone to keep their mask on!!"
Punti negativi: "During the entire trip I couldn’t watch any movies my entertainment was not working"

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Comfortable seats, good service."
Punti negativi: "To be expected, but no vegan options for food"

Punti positivi: "On time, hard working staff."
Punti negativi: "The usual dislikes: economy seats, crying babies, body odor of other passengers."

Punti positivi: "Same as before"
Punti negativi: "Same as before"

Punti negativi: "They took over 6 hours to decide if the missed and overbooked flight would be free or an additional $1000 (which they originally demanded). Spent over 30 hours in the airport with no help from the airline - NEVER AGAIN"

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Punti negativi: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Punti positivi: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Punti negativi: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Punti positivi: "Food"
Punti negativi: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Punti positivi: "Same!"

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "including new releases"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti positivi: "The food, it's excellent.The entertainment system is really complete."
Punti negativi: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "food, entertainment"
Punti negativi: "I liked everything"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Food and service were good ,good entertainment"
Punti negativi: "Seats were really uncomfortable ,there were problems with boarding ,good wasn't sufficient"

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Excellent customer service"
Punti negativi: "Excellent customer service"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti negativi: "The tv sett wasn't working ."

Punti negativi: "From JFK airport Turkish airlines was late almost 2 hours and when we came to Turkish our flight to Tbilisi left :("

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "I travelled in Business Class from Istanbul to Chicago. The service was not at all impressive and the crew were not very helpful. I asked for water and champagne with my dinner. Champagne never arrived, even after I asked for it again. My half-full glass of water was taken away halfway through dinner with no explanation and never replaced. I asked for water five times before I was finally brought a bottle of water over 30 minutes later when they were being passed around to everyone. Meanwhile, the two flight attendants I asked for water walked by several times picking up trash... not sure what was so difficult about bringing me a glass of water."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti negativi: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."

Punti positivi: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Punti negativi: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

Punti positivi: "Plane was nice. Crew was very nice."
Punti negativi: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Flights attendants very nice, offered full meal if hungry"
Punti negativi: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Punti positivi: "None"
Punti negativi: "Flight was delayed by one hour"

Punti positivi: "Wonderful service and amazing food."
Punti negativi: "Beds weren't flat on business class. My feet were hanging all the trip."

Punti positivi: "Everything"

Punti positivi: "Still able to rest & crew very nice and helpful"

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Information sharing by pilots and crew. Economy class leg room is good."
Punti negativi: "All good up to the level"

Punti positivi: "The socks offered in business were comfortable and nice looking. The red wine was good."
Punti negativi: "The food was just average and the seat not too comfortable"

Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"

Punti positivi: "Usual faultless KLM experience"
Punti negativi: "Nothing."

Punti positivi: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Punti negativi: "I congratulate the KLM crew!"

Punti positivi: "Pleasant flight"
Punti negativi: "We were delayed & missed our connection"

Punti negativi: "Troppo ritardo"

Punti negativi: "Boarding was very slow."

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The flight was smooth, the service was friendly, and the food with plentiful."
Punti negativi: "Too much activity in the cabin during the flight."

Punti negativi: "Lost all our bags so couldn’t ski"

Punti positivi: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Punti negativi: "tough to sit on a plane for 9.5 hours"

Punti positivi: "We got to Amsterdam on time"
Punti negativi: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Punti positivi: "The service"
Punti negativi: "The seats"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti positivi: "Staff very pleasant"
Punti negativi: "Evening snack was not the greatest breakfast was pretty food"

Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"

Punti positivi: "Good selection of movies."
Punti negativi: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Punti positivi: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Punti negativi: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."

Punti negativi: "Didn’t happen."

Punti positivi: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Punti negativi: "That it didn’t happen."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Very friendly crew going out of way to assist in making trip comfortable"
Punti negativi: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Punti positivi: "Really friendly staff. Great service"

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti negativi: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"

Punti negativi: "Food"

Punti positivi: "The food service was good and the flight attendants were friendly."
Punti negativi: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Punti positivi: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Punti negativi: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "Nice seats, comfortable."
Punti negativi: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Punti negativi: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Punti positivi: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "OLD plane without comfort or entertainment"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Wider seat than most business class"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "That we didn’t crash"
Punti negativi: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Punti negativi: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Punti positivi: "Flight was efficient enough and staff were friendly."
Punti negativi: "It was delayed quite a bit and more on-time updates would have been appeciated."

Punti positivi: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Punti positivi: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Punti negativi: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

"Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage."

Punti positivi: "More leg room"
Punti negativi: "Space"

Punti negativi: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Punti positivi: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Punti positivi: "Nice and attentive crew."
Punti negativi: "Seats not comfortable in premier economy."

Punti positivi: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Punti negativi: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Punti negativi: "Our request for vegetarian meals got lost after a glight was cancelled."

Punti negativi: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Punti positivi: "The crew was very friendly."
Punti negativi: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Punti positivi: "All went right namely the seats but the luggage condition is the worst"
Punti negativi: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Punti positivi: "The whole crew is so kind"
Punti negativi: "Delta made my whole first flying experience the best."

Punti positivi: "The entertainment options were great."
Punti negativi: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti negativi: "The craft is a bit old. Harsh landing."

Punti positivi: "Excellent service"

Punti negativi: "See above."

Punti positivi: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "The cue lines per zone are a brilliant idea!"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Flight was in time"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Everything! It was a wonderful experience."
Punti negativi: "Nothing"

Punti positivi: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Punti negativi: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Punti positivi: "Over all everything was great, except the bags check in"

Punti negativi: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Punti positivi: "Cheap ticket"
Punti negativi: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Punti negativi: "Leg space."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Personnel"
Punti negativi: "Nothing"

Punti positivi: "Nice staff, very professional and helpful."

Punti negativi: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Standard on most parts with pleasant staff"
Punti negativi: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Punti positivi: "The crew, the service, the food and beverages"
Punti negativi: "The 3 hours delay"

Punti positivi: "On time after latish start"
Punti negativi: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Punti positivi: "Crew was nice and responsive"
Punti negativi: "The overall experience is regular at best"

Punti positivi: "Nice food Right in time Police and customs formalities easy"
Punti negativi: "Poor comfort in business class No entertainment at all"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "The hostesses were very kind and nice"

Punti positivi: "Good on a short flight"
Punti negativi: "Paying for carry on due to weight limit. First time this ever happened!"

Punti positivi: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Punti negativi: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Punti positivi: "Great people"
Punti negativi: "It was an hour late"

"This was not an Iberia Flight, this was a LEVEL flight (even if you, Kayak, sold it to me as Iberia). The ground hostess was disgraceful, and only because of her nasty behavior towards me and my family, I am planning not to fly LEVEL ever again. I am not sure I will fly through Kayak either. Because of your deceptive techniques, I thought I was buying a flight with luggge included, but I wasn’t. I had to pay 550 euros extra in luggage. Are you, Kayak, going to return this money to me? That would be elegant. And also because of your deceptive techniques, I thought I was flying Iberia, but I was not, it was Level. It turns out Iberia does take cats on board, but level does not. So once I was at the airport ready to fly with my cat, I was told cats cannot fly level. Overall, a sad and aweful experience."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"Was surprised at legroom. Last time I flew my knees were on my chin"

"Well many things could have been better. I bought business class ticket. There was no lounge at airport. At least they could have provided us vouchers for a good restaurant to rest, eat, charge our phones etc... The seats were so uncomfortable. They dont recline and i booked business especially for comfort due to back pain. There was no entertainment at all. In our time this is really poor. I liked the food. Crew was super nice."

Punti positivi: "Nothing"
Punti negativi: "Being able to go home"

Punti negativi: "The seats"

Punti positivi: "Crew was nice"
Punti negativi: "Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Boarding was seemless and nice"
Punti negativi: "There was a delay which was communicated, inflight entertainment could have been better"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "The entertainment was good and not laggy."
Punti negativi: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Punti negativi: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Punti negativi: "Toilets were REALLY dirty"

Punti negativi: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Punti positivi: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Punti negativi: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "The pilot did an excellent job navigating through rough weather."
Punti negativi: "Boarding is a mess, too many special groups, and then the masses get in and it just becomes a zoo inside the plane. There are so many charges, flying these days is really not better than taking a local bus."

Punti negativi: "All processed food. GMO’s. No organic options."

Punti negativi: "The right was late in bi ti directions.long limes to check in."

Punti positivi: "Every thing was ok"
Punti negativi: "N/A"

Punti negativi: "Food and entertainment low only because they weren’t included. Flight experience was very good. Left a little late"

Punti positivi: "There was nothing to like about Iberia"
Punti negativi: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."

Punti positivi: "Never again Vueling"

Punti positivi: "On time"
Punti negativi: "The small space between seats"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Hola todos estuvo ecelente"

Punti positivi: "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Punti negativi: "Bad service. Attitude from flight attendants. Food just okay."

Punti negativi: "Un po’ tutto"

Punti positivi: "Service!"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "The crew was rude and Inattentive. They keep the cabin so cold, most people more miserable and had their blankets all they way up to their necks, and still cold. Seats were very thin and not very comfortable and so close together, there's was no room to stretch out at all."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "After explaining to the woman that I would like yogurt or something in the box one of the attendants offered me her food and warmed it up"
Punti negativi: "The fact one attendant didn’t empathize that I was unable to order my food and didn’t try to help me eat something and basically said too bad, I’m sorry.a pleasant surprise being"

Punti positivi: "All went well"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "Seats were comfortable. Smooth take off and landing."
Punti negativi: "No free drinks, and I had to flag down a crew member to buy the €2.50 bottle of orange juice; even then I had to remind him before he brought it! We had little time between flights, and had to empty water bottles at Security before boarding but forgot to refill them, so we really noticed the lack of beverages."

Punti positivi: "I liked the in flight entertainment system. The food was good also and, the flight attendants."
Punti negativi: "The legroom was not that good, but it was ok. Overall it was ok"

Punti negativi: "Half way through the flight my screen stopped working"

Punti positivi: "Food was good Entertainment system is very good. Good selection of movies with good sound Crew does a fine job"
Punti negativi: "I am an American who flew roundtrip Chicago - Madrid. We (family of 3) still haven't received our lost luggage from 2 weeks ago. When we checked in at Madrid, one staff told us to ask about the luggage downstairs at the luggage retrieval, which we are not allowed into. I came back and another staff woman told us to immediately go through immigration, because it takes so long to get through. Since our luggage appears to be lost for good, we will never take Iberia again. Madrid airport is a nightmare! We arrived at Madrid airport 2 hr 20 min. before our flight. Because the distance from the check-in counter to the plane is unbelievably far, and we all have to wait in very long lines, and then take multiple trains, escalators, and finally a bus, and U.S. passengers have their passports checked twice in long lines, we got on to the plane barely in time, on "last call" 30 min. before it took off. We will never fly through Madrid again! On any other trip from Spain overseas, we will choose some other city in Spain to leave from."

Punti negativi: "Very hard to get any information about connective flights. I had 1 hour between the flights and I asked the assistant at the passport control to help me to get through, she said that everyone needs to stay in the same line. I pushed myself through, which I never do, and run all the way to the gate, and hardly made my flight. It is very hard to get any information because most employees don't speak English. I will never fly with Iberia again. I would rather pay more and fly with another company. I was very upset about my flying experience."

Punti positivi: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Punti negativi: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Punti positivi: "Attention and FOOD! Although it was a very small brunch it was amazing!"

Punti positivi: "I enjoyed the food and entertainment"
Punti negativi: "We were delayed so I had to run to my connecting flight. Got on, bags stayed in Madrid."

Punti negativi: "The only bad thing is that the checking at JFK was very long!!!!"

Punti positivi: "The Free glass of wine was a very nice surprise."

Punti positivi: "Entertainment included screens in front of every seat, plus tv/movies over Wifi on my iPad, with a good selection."
Punti negativi: "The extra security line in Panama was slow and painful, and they dump you into this very small waiting area once you're through it."

Punti positivi: "Seat"
Punti negativi: "Food was not good, flavor wise"

Punti positivi: "Nothing"
Punti negativi: "Some crew members don't know how to tolk to passengers they were rude and also they offer coffee for the second time and they said that they don't have more milk come on"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Crew was great"
Punti negativi: "Not able to change our seat and I understood checked bag per person was included. The charged me 120 for two bagd"

Punti positivi: "Nothing"
Punti negativi: "United Airlines has really gone downhill"

Punti positivi: "It went smoothly"
Punti negativi: "No service"

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti positivi: "Our flights arrived just in time, and everything was set up for us to be on time in our destination."
Punti negativi: "There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama."

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti negativi: "You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight."

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti negativi: "There is not food and not entertaiment"

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti negativi: "There’s non food!"

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti negativi: "Flight arrived early but we had to wait over an hour to disembark and bathrooms were locked down."

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "I like COPA more"

Punti negativi: "Missed this flight due the delayed previous glight"

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti positivi: "Pilot made up for delayed departure by landing only 20 minutes behind schedule."
Punti negativi: "45 minutes Delayed departure. Pretzels and drinks were only provided in a 3 1/2 hour flight..."

Punti positivi: "it was ok.. but I like to flight with Lufthansa more"
Punti negativi: "I bought the flight from Lufthansa, but at the end was a United Plane.."

Punti positivi: "D"

Punti positivi: "The crew on the flight was very nice and I like that they fed us multiple times."
Punti negativi: "When at the boarding gate, the staff forced me to check my carry on because they said it was “too big”. But I was on a flight before hand that was much smaller and it fit in the overhead space there. When I try to tell them that it fit in the last plane and I fit it in the example been, they still made me check it. I believe they just picked me out for no reason. It was ridiculous and the lady was very rude. The crew on the flight was very nice and I like that they fed us multiple times. Also, the flight was very cold. Even with the blanket and cardigan, we could never get warm."

Punti negativi: "Not enough choices for dinner. It was salmon yuck"

Punti positivi: "The crew on the United flight were kind and helpful during the flight"
Punti negativi: "The change of the departure of my flight The miscommunication between airlines No customer service of united airlines in Panama during transit and not being presented with all the boarding passes when checking in. The old business class seats were very uncomfortable. Having no help from representatives to issue a boarding pass"

Punti negativi: "We should be able to watch a movies without having to pay for internet or the movie what else are they gonna take away ?"

Punti positivi: "The marvel of flying. Hurling through the air in a metal tubeZ amazing. We got there safe and on time. That’s what I liked about United. Oh and there was a CSR that was helpful in changing to an earlier flight."
Punti negativi: "Plane was dirty. Bathroom disgusting. Crew just trying to get through the work day. Seats too close and REAL uncomfortable. Like sitting on a plastic frame with a piece of fake leather over it. Entertainment was awful. Oh wait, non existent since it was an “out of country” flight so there was no access to movies (that you had to PAY for). Otherwise you got to watch Matthew Perry in some taxi game show over and over and over and over on a monitor in your face that couldn’t be shut off. United is my last choice in airlines. But we did get to the destination safe and on time."

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti negativi: "No outlets"

Punti positivi: "Lunch was free."
Punti negativi: "We sat in the runway for 2 hours trying to get the birds to leave."

Punti negativi: "Seats are really narrow and hard. They don’t recline much."

Punti positivi: "I have flown with untied twice now within a 1 month period and haven’t had one delay. Each time I flew from EWR to MXP I had on time and early flights. Anything from boarding to taking off has been on time and smooth."
Punti negativi: "Economy seats need better cushion on the bottom of the seat. It’s brutal trying to sleep."

Punti positivi: "The flight was great! The captain came out to greet everyone before we boarded the flight. it was a smooth ride and we got to milan sooner than expected! Can't get any better then that."
Punti negativi: "The crew wasn't that nice. One lady in particular was extremely rude! I would cringe every time I heard her response to a customer. Her attitude was nasty and it seemed that she was in a rush to just get everything over and get off the plane. I wish I would've gotten her name because the others were great, but she didn't seem to be happy."

Punti negativi: "Kayak dropped the ball with the last leg connection.. or somebody did..."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti negativi: "very old and awfull plane"

Punti positivi: "The employees work good."
Punti negativi: "No food for almost 6 hour fly, no tv."

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti negativi: "Ive never flown with United Airlines internationally and now that I have I never will again. I had just flown with COPA airlines from Colombia to Panama and it was great. I thought I would have a similar experience with United, but alas it was not. You have to pay for movies and food on an international flight?! what is that! terrible terrible"

Punti negativi: "Bad, bad, bad"

Punti positivi: "Zero"
Punti negativi: "This airline is the worst. Newark is also the worst airport in America..A match made in hell"

Punti positivi: "Boarding to the United, was smoth"
Punti negativi: "Menu; Menu selection was none except for a sandwich. The crew was not friendly at all. Courteous by doing their work, but not friendly and welcoming at all."