Trova voli economici da Oranjestad per l'Italia

"Services were excellent and given on time."

Punti positivi: "GOOD FLIGHT"
Punti negativi: "NONE"

Punti positivi: "The crew was amazing. very helpful and great services."
Punti negativi: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."

Punti positivi: "Having social distance space to take a nap"
Punti negativi: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Punti negativi: "Crew on flight back to philly not as helpful"

Punti negativi: "As such everything was fine."

Punti negativi: "Qatar airport duplicTe security check"

Punti negativi: "It was outstanding service !!!"

Punti positivi: "crew was very sweet"
Punti negativi: "food and wine options were terrible"

Punti negativi: "Delayed flight for no apparent reason"

Punti positivi: "Crew was great. TV Entertainment system was excellent."

Punti positivi: "Nothing as such"
Punti negativi: "Was in 9D both USB power and touch screen not working ."

Punti positivi: "Everything was GREAT!"

Punti positivi: "Very nice aircraft , crew, and supplies"
Punti negativi: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"

Punti positivi: "Everything was great"
Punti negativi: "I advise Qatar Airways"

Punti positivi: "Food was good and so was the crew, entertainment was better than expected."
Punti negativi: "Obviously the seat could have been roomier but still good."

Punti positivi: "amazing"
Punti negativi: "better food"

Punti positivi: "The airplane and clean"
Punti negativi: "The seats destination between them very small"

Punti positivi: "Nice menue, friendly staff, very comfortable seats"

Punti positivi: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Punti negativi: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Punti positivi: "Overall the flight went well. Flight attendants were attentive and boarding went fairly quickly and flight was smooth."
Punti negativi: "The bathrooms ran out of water. Not a great movie selection and almost didn't have any choice for lunch."

Punti negativi: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Punti negativi: "Transit 9 hours without hotel"

Punti positivi: "Nothing. As flight was rerouted and airline changed"
Punti negativi: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Punti positivi: "Boarding"
Punti negativi: "Comfort"

Punti positivi: "great crew and food."
Punti negativi: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"

Punti positivi: "Everything"

Punti positivi: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Punti negativi: "."

Punti positivi: "Food OK"
Punti negativi: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The staff"
Punti negativi: "As always the space"

Punti positivi: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."

Punti positivi: "Comfortable seat and good service"
Punti negativi: "None"

Punti negativi: "delayed flight"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Crew Service"
Punti negativi: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Service & cleanliness."
Punti negativi: "Nothing I remember."

Punti positivi: "Wonderful services"
Punti negativi: "Nothing bad to say"

Punti negativi: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."

Punti positivi: "Everything was good ... we were on time .. no delay so .. perfect !"

Punti negativi: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Punti negativi: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."

Punti positivi: "The food was perfect"

Punti positivi: "No problems at all!"

Punti positivi: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."

Punti negativi: "Ran out of meal options in both flights"

"Charles de Gaulle airport sent us to 3 different gates and then delayed the flight by two hours, only to move it back to the original gate"

Punti positivi: "Excellent"
Punti negativi: "Nothing short"

Punti positivi: "crew was amazing"

Punti negativi: "All good"

Punti positivi: "Everyone was great."
Punti negativi: "Nothing"

Punti negativi: "Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled."

Punti positivi: "Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone."
Punti negativi: "Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!"

Punti positivi: "Nothing"
Punti negativi: "Idk terrible flight experience with delta"

Punti negativi: "Everything"

Punti positivi: "The crew was friendly."
Punti negativi: "My reservations were messed up and I had to wait for another flight to my final destination."

Punti positivi: "Crew was amazing. Pilots were attentive to kids and answered questions. Everyone was very welcoming and helpful."
Punti negativi: "They didn't have some of their food options (and they apologized for that up front), but then ran out of the others by the time they got half way through the plane. That was tough for a five hour flight that went through dinner time."

Punti positivi: "Crew okay but they don't circulate much. They just stay in back."
Punti negativi: "Whole entertainment system NOT WORKING."

Punti positivi: "Comfortable aircraft. Great crew."
Punti negativi: "can't think of anything"

Punti positivi: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Punti negativi: "Perfect experience. Well done. Treat people like friends. Simple. Works."

Punti positivi: "Seats are fine. Ordering system is up to date."
Punti negativi: "After the first two hours of my flight (which I sleep through) I couldn’t buy a drink a soda or anything."

Punti positivi: "Service by crew. I was flying economy but it was par to business class."

Punti positivi: "Everything was amazing"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "The Delta flight crew was exceptional!! Friendly and accommodating."
Punti negativi: "Nothing"

Punti positivi: "The movie selection was good"
Punti negativi: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Punti negativi: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Nothing"
Punti negativi: "No food, no outlets, a terrible delayed not explained to passengers."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Officiant"

Punti positivi: "The flight attendant was nice."

Punti positivi: "Everyone was very friendly and courteous the plane was very comfortable!"
Punti negativi: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"

Punti positivi: "The check in reminder is easy and helpful"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"

Punti positivi: "Crew was very good I would say that 5"
Punti negativi: "This Delta flight did not have seat back screens to watch in flight entertainment. You needed to use your smartphone or tablet keeping in mind Amazon tablets won’t work. You needed to go to delta website and choose what want to watch the you needed to have Gogo Flight entertainment app already on smartphone and then would work. Not easy even for me a vivid user of tablets and smartphones. The seats had miniumal room available between seats it felt like I am on 5’qq so couldn’t imagine anyone taller that comfortable unless get first class. I even upgraded for “comfort” section which gave you a few inches extra. And wdith of chair me being a 36 waist was a little squeezed in. Crew was very good tho I will say that. But I laways fly JetBlue or Virgin America, or Alaskan Air for reason of more comfort and lower prices ticket but this time on flight close to my destination was Delta which I Flew for free, I would much rather buy ticket on the three others I fly if could have."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti negativi: "Delta staff is not too friendly"

Punti positivi: "Everything's good but the company need to improve the menu for vegetarians people"
Punti negativi: "The vegetarian menu was very bad. I really didn't like it and was the same option to L.A. and when I came back tp Australia."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Punti negativi: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."

Punti positivi: "The entertainment"
Punti negativi: "Had to pay for bags"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Excellent landing into Butte Mt. Very smooth landing over gorgeous mountains. The pilot flew us directly over some of my favorite Hikes near the Continental Divide."

Punti positivi: "Kenyatta Cheatham, our flight attendant was absolutely delightful! She made my flight enjoyable with her beautiful smile. She clearly loves her job!"

Punti positivi: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"

Punti positivi: "Kara was really nice to us."
Punti negativi: "Noisy plane."

Punti positivi: "For a short flight, they gave it drinks and snacks."

Punti positivi: "EXcellent"

Punti negativi: "Ottimo"

Punti positivi: "Crew was courtesy"
Punti negativi: "1hour delay from departing LAX runway - not good"

Punti positivi: "Staff was amazing and pleasant. Had decent food and as much comfort as zone 3 can offer."
Punti negativi: "No complaints."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Punti negativi: "No suggestions."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Punti negativi: "Nothing"

Punti positivi: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Punti negativi: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Punti positivi: "Crew is excellent, polite and personal!"
Punti negativi: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "Loved the smooth ride."
Punti negativi: "Bathroom was pretty nasty"

Punti negativi: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti negativi: "Troppo ritardo"

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Punti positivi: "The crew were really helpful with people who had tight connections because of the delayed flight"
Punti negativi: "I wish they had WiFi"

Punti positivi: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti positivi: "Flight duration"
Punti negativi: "Very stingy with the drinks Cramped seats"

Punti negativi: "wasn't able to take the flight since I missed it"

Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Punti positivi: "Staff very pleasant"
Punti negativi: "Evening snack was not the greatest breakfast was pretty food"

Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Punti positivi: "Crew was great, very nice"
Punti negativi: "Not enough legroom"

Punti positivi: "Good selection of movies."
Punti negativi: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Punti positivi: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Punti negativi: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Punti positivi: "Easy to board and easy flight."

Punti positivi: "The entertainment options were good."

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti positivi: "Able to fly direct to ansterdam"
Punti negativi: "Have to lay over on the way back. More expensive than other airlines."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "The food was excelent"
Punti negativi: "I have to pay to pay a little more confort"

Punti negativi: "Dutch sub titels would be nice."

Punti negativi: "I don’t like the limited choice of drinks on these short KLM flights."

Punti positivi: "Got to Amsterdam on time and everything was great including the staff"

Punti positivi: "Flight was delayed for three hours and was a very stressful flight"
Punti negativi: "Flight was not on time and got to destination very very late pier management of aircrafts"

Punti negativi: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Punti positivi: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Crew service"
Punti negativi: "Flight delayed."

Punti positivi: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Punti negativi: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Punti negativi: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Punti positivi: "Same as above"

Punti positivi: "Poor"
Punti negativi: "Poor"

Punti positivi: "There is a nothing to mention that was memorable or comfortable."
Punti negativi: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Punti negativi: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Punti negativi: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Punti negativi: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Punti positivi: "More space in business class (777-300) than many other airlines."
Punti negativi: "Entertainment very limited. No adjustable air vents in this aircraft"

Punti positivi: "Polite and friendly service"
Punti negativi: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Punti positivi: "Spacious business class seats, excellent meals"
Punti negativi: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Punti positivi: "The bread was fresh and food better than other times"
Punti negativi: "Crew is always aggressive and unfriendly"

Punti positivi: "Not much, seats are super uncomfortable"
Punti negativi: "Better code sharing with KLM"

Punti positivi: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Punti positivi: "I like the comfortable seats"
Punti negativi: "Service lag a little"

Punti negativi: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Punti positivi: "The whole crew is so kind"
Punti negativi: "Delta made my whole first flying experience the best."

Punti positivi: "The entertainment options were great."
Punti negativi: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Great crew and prompt boarding."
Punti negativi: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "The crew was excellent."
Punti negativi: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "The transfer times were excellent"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti negativi: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Punti positivi: "On time, staff was nice."
Punti negativi: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Punti negativi: "Missed the flight due to late landing from earlier connection"

Punti positivi: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Punti positivi: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Punti positivi: "Quick and efficient not lying more to say or critique."
Punti negativi: "Coffee and a bread roll as a snack??"

Punti positivi: "Timely and smooth teansit."
Punti negativi: "Food has a way to go to be appetising."

Punti positivi: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Punti negativi: "Le capitain et l’aterrisage"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti positivi: "Flight crew, pilot,food and entertainment options were great"
Punti negativi: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Punti positivi: "Everything"

Punti negativi: "Leg space."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Nothing"
Punti negativi: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Punti positivi: "Comfortable, hospitality and wonderful service"

Punti positivi: "Nice staff, very professional and helpful."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Only the cabin crew was good."
Punti negativi: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "The airplane have great entertainment system. The cabin crew are very nice."

Punti negativi: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Punti positivi: "All was good we didn’t feel the time 9 hours passed easily"
Punti negativi: "Nothing special"

Punti positivi: "Cabin crew very friendly and caring."
Punti negativi: "Airport services and lounge are OK."

Punti positivi: "Aeromobile comodo e personale davvero professionale"

"For auch a short flight it is annoying the number of announcements, mainly because you have a 30 to 35 mins flight and you music or movie stop for every announcement. They announced a drink service that never happened (understandable for such a short flight, but don’t bother me from sleeping or listening to music or watching a movie with and announcement we have to disregard) The crew was good… I feel bad for them having to push the credit cards so hard (also annoying) I did like the video of the safety features better than the old fashioned presentations"

"Nothing everything was very good🙌🏻"

"Meh"

Punti positivi: "Titos Vodka"
Punti negativi: "If they would have put my wife and I together and not lose ALL 4 pieces of our luggage"

Punti positivi: "Nothing"
Punti negativi: "Flight delayed. We almost missed our connection. Bags were lost No food or alcohol for first class. Pathetic."

Punti negativi: "Water, sanitizer"

Punti positivi: "On time, only one gate change!"
Punti negativi: "Cheaper. Ran out of food on the incoming flight. Should have planned better"

Punti positivi: "The plane ride was quick and easy!!!"

Punti positivi: "comfortable seats, legroom,"
Punti negativi: "seat recline, food, offer lounge access"

Punti positivi: "The crew and the duration of the flight"
Punti negativi: "The comfort and the food"

Punti positivi: "Crew entertainment"
Punti negativi: "Seat cushions"

Punti negativi: "The flight from Miami was delayed and the plane was very hot during the flight."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Nothing."
Punti negativi: "Most of the family were seating apart. I can't understand why?"

Punti positivi: "The kind staff made the flight more bearable."
Punti negativi: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Punti positivi: "Food, Crew, and entertainment were satisfactory."
Punti negativi: "I opted to pay an additional $398 for seats just behind the bulkhead - that is, no seats directly in front of me - so that I could have extra legroom. The legroom was fine, as expected, but passengers were allowed to use that space as a corridor, keeping my wife and me awake all night. We were constantly being expected to move our legs as people passed by. I want my $398 back!"

Punti positivi: "Nothing"
Punti negativi: "Flight attendants are rude and nasty!"

Punti positivi: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Punti negativi: "Food. I didn’t like my seat, was uncomfortable."

Punti negativi: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Punti positivi: "Boarding was fast and efficient."
Punti negativi: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"

Punti positivi: "Very pleasant crew"
Punti negativi: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"

Punti negativi: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."

Punti positivi: "Excellent check in and access to plane food and entertainment great"
Punti negativi: "Bed seat too short for a 6 ft 3 in guy made for an uncomfortable night"

Punti positivi: "Crew was nice."
Punti negativi: "Turbulent flight, little leg room, old plane, delayed, no entertainment."

Punti positivi: "On time flight. Cheap ticket"
Punti negativi: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "Old plane No outlet No screen No USB Poor food quality"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Punti negativi: "Nothing"

Punti positivi: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Punti negativi: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Flight was on time."
Punti negativi: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "6hours delay and no reimbursement. It sucked! Thank you."

Punti negativi: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."

Punti positivi: "Arriving on time"

Punti positivi: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

Punti negativi: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Punti negativi: "American Airlines"

Punti positivi: "Crew updates during a technical issue investigation."
Punti negativi: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."

Punti positivi: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Punti negativi: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."

Punti positivi: "The flight left on time and arrived early.T"
Punti negativi: "This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen."

Punti negativi: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"

Punti positivi: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Punti negativi: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"

Punti positivi: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Punti negativi: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."

Punti negativi: "Horribly unfriendly flight staff"

Punti negativi: "Aereo vecchio"