Trova voli economici da Aruba per l'Italia

Punti positivi: "Great crew and staff."
Punti negativi: "Gate team at PHX departure was a bit short and delayed the flight by over 40 minutes while offloading passengers from the previous flight. Also boarded most of the flight before they boarded the Comfort+ area. If I would have known that, I would not have paid for the upgrade."

Punti positivi: "crew was amazing"

Punti positivi: "Comfy without the middle seats being filled! Good entertainment and inflight wifi!"
Punti negativi: "So over gold fish and biscoff cookies! I know with Covid it really affected meal service but Delta’s meal service is pathetic!"

Punti positivi: "The plane needed more leg room."

Punti negativi: "movie selection could have been better."

Punti negativi: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."

Punti positivi: "Thanks for the monitors."
Punti negativi: "The crew seems tired."

Punti positivi: "I love having a crossword puzzle and lots of fun things to watch."
Punti negativi: "Seats were a little rickety, and one didn't recline properly."

Punti positivi: "N/A"
Punti negativi: "N/A"

Punti positivi: "The crew was attentive and personable"
Punti negativi: "for a long ride maybe better cushions"

Punti positivi: "The crew was great. Honestly, they remembered my face and greeted me when I saw them that night in the hotel."
Punti negativi: "I can't think of anything. I had great service on the ground and in the air. All the personnel were kind and helpful."

Punti positivi: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Punti negativi: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Punti positivi: "Crew was amazing."

Punti positivi: "Wine included with meal no extra charge. Thanks"
Punti negativi: "More comfortable seats in main cabin"

Punti positivi: "The crew was attentive."
Punti negativi: "Games on the tv were okay. Tetris would be a nice addition."

Punti negativi: "Seats could’ve been assigned ahead of time"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "Seat assignment at gate and it changed 3 times to Accommodate others."

Punti positivi: "Flight attendants were very aware and accommodating"
Punti negativi: "Nothing, great flight"

Punti negativi: "Boarding is as usual chaotic"

Punti positivi: "Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly."
Punti negativi: "It felt super hot and I wish there was food included in such a long flight."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Left on time. There were plenty of seats available"
Punti negativi: "It was a bit cold. Bring a sweater"

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "No food"

Punti positivi: "The flight attendant was nice."

Punti positivi: "Crew were very friendly specially with my 6yrs old daughter"

Punti positivi: "In-flight entertainment Nice crew"
Punti negativi: "The Delta seat assignment and boarding process The flight was delayed"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "There was a lot of food for this international flight. The seats were fine, just an overbooked plane."
Punti negativi: "No complaints."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "Flight less than 2/3 full, lots of room for comfort. On time, no need to gate check carry on."
Punti negativi: "nothing, it was great."

Punti positivi: "The entertainment"
Punti negativi: "Had to pay for bags"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "It got me home, eventually."
Punti negativi: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"

Punti positivi: "Updating delay information"
Punti negativi: "Chaos on boarding- Growing number of wheelchair boarding."

Punti positivi: "Seats and snacks were ok"
Punti negativi: "Entertainment wasn't that good. Small screen, headphone input didn't work on my seat."

Punti positivi: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."

Punti positivi: "how short a flight it was!"
Punti negativi: "nothing to complain about."

Punti positivi: "Flight was on time"
Punti negativi: "Wifi wasn't working for a while and it was a plane without screens"

Punti negativi: "Ottimo"

Punti positivi: "Flight wasn't full so the service was very good lots of food and snacks and we arrived early too"
Punti negativi: "Music was a. Bit limited"

Punti positivi: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Airline stewards were very friendly and pleasant."
Punti negativi: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."

Punti positivi: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."

Punti positivi: "The plane condition."
Punti negativi: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "Klm is the best, even on a 40min they served small breakfast."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Klm's consistantly high standards in everything they do."
Punti negativi: "Nothing"

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti positivi: "Staff were professional and polite."
Punti negativi: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Punti negativi: "The plane is so old..,"

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"

Punti negativi: "Troppo ritardo"

Punti positivi: "Good beverage service."
Punti negativi: "Over an hour delayj for departure."

Punti positivi: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Punti negativi: "Not having to walk outside in Edinbur4gh to board the flight."

Punti positivi: "KLM staff is great"

Punti negativi: "Larger meals."

Punti positivi: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Shirt flight but well catered, boarding was efficient and quick."
Punti negativi: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Punti negativi: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Punti positivi: "The seats seemed to have more space on this plane which was nice."
Punti negativi: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Punti negativi: "Flight departed 35 minutes late"

Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."

Punti negativi: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Punti positivi: "The entertainment options were good."

Punti positivi: "The leg room, was surprisingly roomy"
Punti negativi: "The food and that there was no entertainment."

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Punti positivi: "Fabulous trip with friendly, helpful staff"
Punti negativi: "Nothing"

Punti positivi: "Absolutely nothing!"
Punti negativi: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Punti positivi: "The food service was good and the flight attendants were friendly."
Punti negativi: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti positivi: "Cabin crew very pleasant"
Punti negativi: "Lost our bags, little sympathy from staff"

Punti positivi: "Good multi media access and content"

Punti positivi: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Punti negativi: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "OLD OLD plane with hard seats and tiny screens"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Arriving more or less on time"
Punti negativi: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Punti positivi: "great choice of entertainment content, friendly crew"

Punti negativi: "Long stop over at Schiphol. Too Long!!!!"

Punti positivi: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Punti positivi: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Punti negativi: "As above"

Punti positivi: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Punti negativi: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Punti positivi: "Boarding was very efficient."
Punti negativi: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Punti positivi: "Good and plenty of food available."
Punti negativi: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Punti positivi: "Take off and landing"
Punti negativi: "Layover time"

Punti positivi: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Punti positivi: "Great and friendly crew"
Punti negativi: "In-flight system had some problems and seats seemed a bit uncomfortable"

Punti negativi: "Staff Curtsy and overall gestures!!"

Punti positivi: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Punti negativi: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Punti positivi: "Great newer plane, great service!"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Arrived on time."
Punti negativi: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Punti positivi: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti negativi: "There was no entertainment and the food could be better"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Punti positivi: "Perfetto."

Punti positivi: "Tight seat, was moved out of exit row because of my age"
Punti negativi: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Punti positivi: "Friendly attendants, entertainment variety"
Punti negativi: "Comfort, food could have been better."

Punti positivi: "The cue lines per zone are a brilliant idea!"
Punti negativi: "An explanation to passengers as to why there was a backup between the gate and the plane."

Punti positivi: "The cue lines per zone are a brilliant idea!"

Punti negativi: "More water provided during the flight. Also, the second meal was not very good."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Good food and crew"
Punti negativi: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Punti negativi: "Nothing"

Punti negativi: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Punti negativi: "They lost my luggage :("

Punti negativi: "The fligh Washington delay more than a hour"

Punti positivi: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Punti negativi: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Punti positivi: "Crew was nice movie selection was good."
Punti negativi: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Punti positivi: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Punti negativi: "The seat padding is rather thin."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Punti positivi: "That I was able to sleep a bit on the flight - and that we gained an hour."
Punti negativi: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Punti positivi: "25 min ahead schedule!!!"
Punti negativi: "Cabin space, too narrow rows."

Punti negativi: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Punti positivi: "Onboard crew was friendly. Dinner was good"
Punti negativi: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Punti positivi: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Punti positivi: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Punti negativi: "Slight issue with headphone connection, was not the only passenger."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Nothing"
Punti negativi: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Punti negativi: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Punti positivi: "Fine for a 45-50 minute regional flight."
Punti negativi: "Wouldn’t be great for long-haul flights."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Standard on most parts with pleasant staff"
Punti negativi: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Punti positivi: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Punti negativi: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Punti positivi: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Punti negativi: "no complaints"

Punti positivi: "Nothing particular"
Punti negativi: "Nothing particular"

Punti positivi: "Staff was nice"
Punti negativi: "MD planes are old and not very comfortable."

"For auch a short flight it is annoying the number of announcements, mainly because you have a 30 to 35 mins flight and you music or movie stop for every announcement. They announced a drink service that never happened (understandable for such a short flight, but don’t bother me from sleeping or listening to music or watching a movie with and announcement we have to disregard) The crew was good… I feel bad for them having to push the credit cards so hard (also annoying) I did like the video of the safety features better than the old fashioned presentations"

"Nothing everything was very good🙌🏻"

"Meh"

Punti positivi: "Titos Vodka"
Punti negativi: "If they would have put my wife and I together and not lose ALL 4 pieces of our luggage"

Punti positivi: "Nothing"
Punti negativi: "Flight delayed. We almost missed our connection. Bags were lost No food or alcohol for first class. Pathetic."

Punti negativi: "Water, sanitizer"

Punti positivi: "On time, only one gate change!"
Punti negativi: "Cheaper. Ran out of food on the incoming flight. Should have planned better"

Punti positivi: "comfortable seats, legroom,"
Punti negativi: "seat recline, food, offer lounge access"

Punti positivi: "The crew and the duration of the flight"
Punti negativi: "The comfort and the food"

Punti positivi: "Crew entertainment"
Punti negativi: "Seat cushions"

Punti negativi: "The flight from Miami was delayed and the plane was very hot during the flight."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "Nothing."
Punti negativi: "Most of the family were seating apart. I can't understand why?"

Punti positivi: "The kind staff made the flight more bearable."
Punti negativi: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Punti positivi: "Food, Crew, and entertainment were satisfactory."
Punti negativi: "I opted to pay an additional $398 for seats just behind the bulkhead - that is, no seats directly in front of me - so that I could have extra legroom. The legroom was fine, as expected, but passengers were allowed to use that space as a corridor, keeping my wife and me awake all night. We were constantly being expected to move our legs as people passed by. I want my $398 back!"

Punti positivi: "Nothing"
Punti negativi: "Flight attendants are rude and nasty!"

Punti positivi: "Too many passengers, crazy lines and the food not great. Flight crew was friendly and helpful. Was great in terms of flight time. Flight arrive earlier than expect. Was smooth flight in terms of turbulence."
Punti negativi: "Food. I didn’t like my seat, was uncomfortable."

Punti negativi: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Punti positivi: "Boarding was fast and efficient."
Punti negativi: "Takeoff delayed 1 hr entertainment system in my seat didn't work asked crew 2x to assist and they ignored me food was poor, I'd rather have a cookie and a bag of almonds"

Punti positivi: "Very pleasant crew"
Punti negativi: "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"

Punti negativi: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."

Punti positivi: "Excellent check in and access to plane food and entertainment great"
Punti negativi: "Bed seat too short for a 6 ft 3 in guy made for an uncomfortable night"

Punti positivi: "Crew was nice."
Punti negativi: "Turbulent flight, little leg room, old plane, delayed, no entertainment."

Punti positivi: "On time flight. Cheap ticket"
Punti negativi: "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "Old plane No outlet No screen No USB Poor food quality"

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Let’s begin by saying that this plane should not be flying anymore, it’s dated and doesn’t offer any type of comfort.n No entertainment, seats are extremely uncomfortable, my husband seat was broken and wouldn’t recline. Flight attendants were sloppy and never brought me anything I asked. I asked for lactose free meal and my breakfast was a yogurt... Not worth the price I paid for this flight... stay away!!"
Punti negativi: "Nothing"

Punti positivi: "The seats were more spacious than other airlines which we appreciated, and this was quite comfortable."
Punti negativi: "The overhead lights for reading were not working however, and we could not see the movie well from our seat so not being able to read was bothersome. The crew was nice but not especially helpful when we asked questions about the food and lights."

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Flight was on time."
Punti negativi: "Old aircraft, terrible food, practically no entertainment, narrow seats - although they were comfortable."

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti negativi: "The flight promised internet but wasnt available jntil the last 90 mins forna 4.5 hour flight..smh"

Punti negativi: "6hours delay and no reimbursement. It sucked! Thank you."

Punti negativi: "Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route."

Punti positivi: "Arriving on time"

Punti positivi: "Terrible. Old airplane, bad food, no entertainment. To avoid in the future"

Punti negativi: "No individual screen. It would have been nice to know that beforehand. It was an unpleasant surprise."

Punti negativi: "American Airlines"

Punti positivi: "Crew updates during a technical issue investigation."
Punti negativi: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."

Punti positivi: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Punti negativi: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."

Punti negativi: "No power outlets in seats Poor viewing options off the 3 monitors Seat back was broken (when sitting up straight, it reclined on its own"

Punti positivi: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Punti negativi: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"

Punti positivi: "We know it's high season, we got to Milan save. That's the main part, overnight flight so that was good we slept a little."
Punti negativi: "Boarding was a little complicated, somehow they couldn't pull or flights up. But the staff was very helpful. Sorry but the plain seating was very uncomfortable, food was so so! We didn't really the kids movie on the main screen ."

Punti negativi: "Horribly unfriendly flight staff"

Punti negativi: "Aereo vecchio"

Punti positivi: "Nothing"
Punti negativi: "Big lines for the kiosks to print out the boarding pass, after that another line to drop off the lauggages. We left late. Horrible food. Uncomfortable sits. NO INDIVIDUAL TV."

Punti positivi: "On time"

Punti positivi: "Crew was pretty cool. They were very nice and helpful. Seem happy"
Punti negativi: "I had no complaints at all"

Punti positivi: "Got me to my destination."
Punti negativi: "Packed like sardines. Flew Alaska back 100% better."

Punti positivi: "Stuck in Chicago. Never made it to Denver because of weather. Had to get hotel."
Punti negativi: "Better accommodations by United."

Punti positivi: "Once we got going, it was a decent flight. Weather conditions made for a bit of a rocky landing on the first leg."
Punti negativi: "Lack of information for delays. Boarding was slow due to unknown issue. We sat at the gate for a while without knowing why (they finally told us 5 minutes before pushoff), then we dawdled for another hour taxing and waiting for the runway, with no explanation until near the end."

Punti positivi: "First class is amazing"
Punti negativi: "Nothing"

Punti negativi: "Il personale dovrebbe imparare a parlere meglio l'inglese e soprattutto a dare indicazioni corrette!!"

Punti negativi: "Da milano a new york ho pagato il bagaglio da stiva 52,00€ arrivata a New York per Nashville ho dovuto pagare altri 65$ Per la mia borsa altrimenti non mi facevano imbarcare ASSURDO!!! Al ritorno da Nashville a New york ho pagato 30$ per il bagaglio da stiva e altri 60$ per ill volo per Milano."

Punti negativi: "Il personale agli imbarchi dovrebbe essere più gentile e cortese!!"

Punti positivi: "Even with basic economy we were able to get our belongings in the overhead bin, preserving legroom"
Punti negativi: "The seats were cosmically uncomfortable. Even with a window seat there was no way to get comfortable in the seat."

Punti positivi: "It was a very old and TINY plane."
Punti negativi: "Newer and atleast a midsize plane."

Punti positivi: "It was a very enjoyable flight. Flight attendants were great, comfort plus was great (I'm 6'5") and the food was good."
Punti negativi: "I spent $1180 on this flight and my friends who where on the same flight and who reserved theirs after I did paid from $600--800 for their round trip. I was under the impression that Kayak gave me access to decent fares. I guess not. I'll be trying other sites from now on."

Punti positivi: "Volo breve ma piacevole Buono lo spazio per le gambe Gradevole lo staff a Bordo !"
Punti negativi: "Niente da segnalare"

Punti negativi: "Nessun pasto su un volo di 6 Ore??? Il cibo era a pagamento! Niente cuscini (ci hanno detto all’inizio dell’imbarco non abbiamo cuscini usate i vostri capotti come cuscini. Non importa che non ci siano cuscini ma e ridicolo di fare l’annuncio chiedendo di usare i propri capoti come cuscini Cuffie a pagamento ! Sul serio?"

Punti positivi: "Pulizia aereo"
Punti negativi: "Trolley a bordo senza poterlo collocare sopra la cappelliera corrispondente al posto assegnato"

Punti positivi: "The Rio de Janeiro international airport is very difficult to traverse. However, the airport staff was very helpful in directing me several times to the correct location."
Punti negativi: "United needs a check-in kiosk located between the domestic arrivals section and the international connection hallway just before security. I had to walk to the complete length of the airport and back again, just to check-in. Other airlines, such as Delta, have a kiosk located just before the security entrance. The cabin temperature was absolutely freezing during the flight, and I am usually hot."

Punti positivi: "Length of flight"
Punti negativi: "No screen on seat for entertainment"

Punti positivi: "Fantastic service and very poloce staff."
Punti negativi: "Nothing"

Punti negativi: "The B 750 just plain flies too slow. 450 mph doesn't cut it for a flight from Chicago to San Francisco."

Punti positivi: "Crew was excellent."
Punti negativi: "Seats are so uncomfortable. There is no where to stash your stuff b/c they reduced the size of the seat pocket to the point where you can’t fit anything in it. They are always out of the popular foot for purchase. I have actually started to fly American when I can b/c I’m tired of paying United prices - for what you get it’s not worth it."

Punti positivi: "Nice seats"
Punti negativi: "No headphones available. No menu selection available."

Punti positivi: "The new Polaris business cabin is awesome"

Punti positivi: "The new Polaris business cabin on 777-200 is awesome"

Punti positivi: "Better leg space than United flights."
Punti negativi: "Food."

Punti negativi: "il bagaglio è stato consegnato con un giorno di ritardo, nonostante abbia superato i controlli della dogana correttamente (l'ho riposizionato personalmente sul secondo rullo)"

Punti positivi: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."
Punti negativi: "The flight was delayed so much that we would not make the connection, so United placed us on an American flight coming home more than an hour later. I really got to see how much better the flights are on American:more leg room, free movies. However, United's cookies are much better."

Punti positivi: "Entertainment in aereo"
Punti negativi: "Pasta scadente. Aggiungere pizza alla offerta di cibo. Facilmente refrigerabile e impossibile che sia cattiva. Facile da mangiare."

Punti negativi: "Waiting in aircraft for 1hr 15 minutes before we taxied down n left. Late getting to my connect flight they promised to have a wheelchair waiting for me n it never came. I was lucky to make my connection.."

Punti positivi: "This flight was good better than I thought it would be crew very nice."
Punti negativi: "Seat didn't recline."

Punti positivi: "The gate was right next to the one I flew in from."

Punti positivi: "Flight landed on time and landed over 20 minutes early!! Great job! Love the direct flight from Denver to Pittsburgh!"

Punti positivi: "PERSONALE OTTIMO, IL MIGLIORE MAI AVUTO"

Punti negativi: "Flight 1039 dec 16 was delayed due to late inbound arrival to Aruba. United gave the reason "delayed Maintenance" which United denied as mechanical failure. We missed connected flight to Albany. United gave us only option: morning flight to Washington and then To Albany which is inacceptable option. We took rental car. Also: Workers at Newark do not coordinate. Super Slow and give disinformation."

Punti positivi: "Friendly crew, good seating with Economy PLUS"
Punti negativi: "Hot as blazes all flight, crew kept telling me they would cool it down, never did!"

Punti positivi: "Flight was smooth"
Punti negativi: "As I was boarding my carry on was taken and stowed in checked baggage, when I moved toward my seat, I made a comment to my sister, that I didn't like this airline and the stewardess told me that I could get off! This was a private conversation number one and number 2 she could have asked if there was a problem, apologize and try to fix it. But Lorilies behavior was just rude! No wonder united is having passenger issues."

Punti positivi: "Il Posto Al mio fianco era libero"
Punti negativi: "Divertimento a pagamento"

Punti positivi: "Confort and puntual"
Punti negativi: "Na"

Punti positivi: "I would like to have movies shown during long flights."
Punti negativi: "I do not like satellite TV option. No one seemed to even use it. The internet and the TV are only availlible for certain periods during the flight."

Punti positivi: "I has two seats cose ro me empty!"
Punti negativi: "The video entertainment was not free."

Punti positivi: "sistema di intrattenimento buono"
Punti negativi: "il volo San Francisco Toronto è partito in ritardo e durante tutto il volo il personale non è stato in grado di darci alcuna informazione riguardo alla connection per Milano (medesima compagnia.....). Tutti quelli che avevano coincidenze strette sull'aereo per ogni parte del mondo erano allibiti da questa mancanza di informazioni, Una volta arrivati a Toronto il personale di terra non sapeva nulla e siamo dovuti correre fino al gate seguendo le indicazioni dei monitor che davano lo stato del volo come "Boarding". Arrivati trafelati al gate abbiamo scoperto che il volo era partito mezz'ora prima e si erano dimenticati di aggiornare lo stato del volo sui monitor......................... Dopo un'ora di attesa al banco dell'assistenza ci hanno mandati in hotel e dato il biglietto per il volo del giorno successivo. Parte dei pasti li abbiamo pagati di tasca nostra visti i pochi dollari di buono per mangiare (7$ per la colazione, 10$ per pranzo e 15$ per la cena, spendibili esclusivamente all'Holiday Inn dove la sola colazione a buffet costava 17$ + tasse..."

Punti negativi: "volo in ritardissimo e cibo a pagamento"

Punti positivi: "I liked that we arrived on time and that the entertainment actually worked properly."
Punti negativi: "I didn't like the fact that my husband and i had one option only and that was Indian vegan vegetarian dish. We were told that's all there was left. We gave back our tray. I don't mind going without food for a flight but my husband had surgery die to diverticulitis and can only eat certain food. The flight attendant said that she was going to check if there is anything left in first class but it took for ever and I become impatient as the light were turned off and people were getting ready to sleep. So I switch on the light and another flight attendant came by. I explained the situation but she came back with the same Indian vegetarian dish we turned away. After more frustration and explanation the Stewart came with the. Hi Ken version. I gave my husband my share and he was able to finally take his medication and eat the chicken with the bread. I only ate the ice cream and had a glass of wine. Later on the first flight attendant who served us the meal came with a couple of oranges and a bag of chips. Saying she got this from first class. I kept the oranges and gave her back the chips. Floghing with United is very disappointing to put it mildly."

Punti negativi: "Poor last time to use united"

Punti positivi: "Business class"

Punti negativi: "Took 3 days to get home got stuck in a hotel pregant stuck between airport and planes for 2 days makes me never want to fly again horrible experience"

Punti positivi: "Wasn't thrown off"
Punti negativi: "Another delayed flight with United"

Punti positivi: "Welcoming"
Punti negativi: "Can't think of i enjoy it"

Punti positivi: "Spazio per le gambe leggermente maggiore rispetto al volo di andata operato da Lufthansa, schermo per l'intrattenimento e scelta di film/serie tv molto buoni."
Punti negativi: "Inaccettabile che le hostess siano scortesi e rispondano in modo brusco a domande (tipo dove si trovano le toilette) fatte con gentilezza! Viaggio tantissimo, ma non mi era mai capitato, neanche nelle low cost, che passando con il carrello delle bevande, la hostess sbraitasse "Something?" ai passeggeri, quasi correndo, e che sembrasse addirittura scocciata se viene fermata per dell'acqua!! Pessima impressione, che ha reso ancora più sgradevole un red-eye flight che già di per sè non è un'esperienza piacevole."

Punti positivi: "Crew was attentive and professional"
Punti negativi: "Boarding from front to back sets up jams in the aisles Could not swipe cards for entertainment"

Punti positivi: "The people were very nice! The entertainment although not easy to access was free. snacks were meh but ok. They did what they could to make us comfortable after flight was delayed 2.5 hours."
Punti negativi: "The flight was delayed for 2.5 hours was out of the control of the crew. They did what they could. But the plane was cramped. Not enough space. Everyone was cramped. We missed our connecting flight they put us up in a hotel and booked alternate flights. We had to stand out in the cold waiting for a shuttle to take us to the hotel. The hotel staff said more than once they were not prepared for all of us and getting us from airport to hotel and in rooms was almost another 2 hours. That gave us 3.5 hours to sleep before we started in the next journey. Of 4 hours from take off to landing in our home city. I had to pay for my baggage to go onto another airline."