Trova offerte per voli da Ohio a Aeroporto di Venezia-Marco Polo

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "crew was friendly"
Punti negativi: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"

Punti negativi: "Nothing Everything was excellent"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!"
Punti negativi: "Cost of extra bag. Also size limit for overhead carryon"

Punti positivi: "Crew, food, boarding, service"
Punti negativi: "Very tight seats. Not enough of leg room"

Punti negativi: "Nothing. The best airline I've flown across the board."

Punti negativi: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Punti positivi: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Punti positivi: "Crew was very courteous and helpful"
Punti negativi: "More leg room"

Punti positivi: "The crew was amazing"

Punti positivi: "The crew was polite and we arrived safely."
Punti negativi: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Punti negativi: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Punti positivi: "Everything!"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Responsive excellent crew."
Punti negativi: "Long waits to get to the bathroom. Plane dated."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Punti negativi: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Punti positivi: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Punti negativi: "I travel a least 5 times a year and Kayak is always my option."

Punti positivi: "Food was tasty. Crew was very good."
Punti negativi: "Legroom was horrible, and I’m 5’-7”! Ancient entertainment units."

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "Who knows hope to actually get on it and make it to destination"
Punti negativi: "Not sure just know leaving 10 hours late"

Punti positivi: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Punti positivi: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Punti negativi: "Having to pay for seat selection"

Punti positivi: "Problem free."
Punti negativi: "It was a great flight."

Punti positivi: "Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again."

Punti positivi: "Excellent Service. Excellent food."

Punti positivi: "Flight was exactly on time as described. Crew was friendly"

Punti positivi: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Punti negativi: "Hmm!"

Punti negativi: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."

Punti positivi: "Pleasant staff"
Punti negativi: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Punti positivi: "Very attentive to children at boarding and in-flight."

Punti positivi: "Crew was great."
Punti negativi: "My wife is strictly Hindu vegetarian. We had entered her food choice at Swiss web site months before. She didn't get the food while going to Zurich and coming back to Boston. She remained hungry both ways. Although we were in business class while coming."

Punti positivi: "The crew is rude"
Punti negativi: "40 min delay"

Punti positivi: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Punti positivi: "Relaxed check-in"
Punti negativi: "Seats"

Punti positivi: "It was quick and the crew was really nice!"
Punti negativi: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Punti positivi: "Short flight"
Punti negativi: "The tram ride to the plane"

Punti positivi: "They put us in a nice hotel"
Punti negativi: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Punti negativi: "in NY they would not give me a seat/ boarding pass for this flight - they said i had to get one only in zurich. by the time they gave me one in zurich - it was a middle seat and there were no other seats available. i was totally squished in between 2 men [ i am a female] and the seats were sooo small and there was absolutely no room. i was totally uncomfortable and had to sit like this for 4 hours... i did not like this AT ALL"

Punti positivi: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Punti negativi: "Everything was good."

Punti positivi: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Punti negativi: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."

Punti positivi: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Punti negativi: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Punti positivi: "Food was good. Service was attentive."
Punti negativi: "The seats reclined a little too far, or the screens didn't tilt enough. End result being when the passenger in front reclines, it's hard to view the screen at a comfortable angle. This wasn't a huge problem for me, but a taller passenger would be rendered unable to watch anything on the in-seat entertaniment system if the person in front of them was reclined."

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

"We were making a move to Mexico from the U.S., and we were amazed at how pleasant the trip was. We had quite a few pieces of luggage, and everyone was extremely helpful. The crew and staff from both Delta and AeroMexico were great, and made our trip as easy as possible. Thanks to all!"

Punti positivi: "Being on time"
Punti negativi: "Nothing you guys did great thankyou so much."

Punti negativi: "On time"

Punti negativi: "The boarding crew wasn’t friendly"

Punti negativi: "Tv wasn't operating correctly"

Punti positivi: "All was great!"

Punti negativi: "Seats are too small"

Punti positivi: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Punti negativi: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"

Punti negativi: "Late"

Punti positivi: "Nothing three hours late I went to dc and then took the train"

Punti negativi: "Having food & being on time would’ve been nice?"

Punti negativi: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Punti positivi: "Smooth flight"
Punti negativi: "No drink/snack service because of shorter flight times."

Punti positivi: "Crew was very friendly. Food was excellent"

Punti positivi: "The crew was fantastic."
Punti negativi: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."

Punti positivi: "Wine included with meal no extra charge. Thanks"
Punti negativi: "More comfortable seats in main cabin"

Punti positivi: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Punti negativi: "N/A"

Punti positivi: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Punti negativi: "Comfort"

Punti negativi: "more leg room is needed"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti negativi: "Seats were a little tight."

Punti positivi: "Efficient and friendly"

Punti positivi: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Punti positivi: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Punti negativi: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Punti positivi: "Quick flight"
Punti negativi: "Flight attendant spoke like a robot. Could not understand her."

Punti positivi: "Flight was safe, smooth & fast."

Punti negativi: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "On time."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Punti negativi: "Nothing at all great service"

Punti positivi: "Roomier than a lot of airplanes."
Punti negativi: "Bumpy ride. Nobody's fault."

Punti positivi: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."

Punti positivi: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Punti negativi: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Punti negativi: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."

Punti positivi: "Boarding was fine. And service was good."
Punti negativi: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."

Punti negativi: "The attendants at the delta counter in the airport were very rude and told us we were nit elite member when in Lima and Mexico was at the contrary"

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "Friendly crew with modern plane"
Punti negativi: "Why am I paying for first class for just snacks I can buy in an airport shop?"

Punti negativi: "Flight was late by almost 2 hours!!!"

Punti negativi: "Ottimo"

Punti positivi: "Nice and attentive staff, smooth on and off."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Punti negativi: "Everything was perfect. Nothing negative to report."

Punti negativi: "45 minuti per sbarcare e aspettare il bagaglio al nastro, in più una corsa a velocità passo d'uomo con lo shuttle dal terminal 1 al terminal 2, mi han fatto perdere la coincidenza con il volo successicon con conseguente spesa di 130 euro e 10 ore di attesa. Grazie."

Punti positivi: "Great aircrafts, big screens, attentive personnel"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti negativi: "Sandwich"

Punti positivi: "sedile comodo"

Punti positivi: "Very nice and friendly crew"
Punti negativi: "Keep going same detection"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti negativi: "Turkish Airlines, as always, up to the mark!"

Punti positivi: "Efficient and on time."
Punti negativi: "All fine."

Punti positivi: "The # of movies."
Punti negativi: "I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti negativi: "My bag didn’t come"

Punti positivi: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Punti negativi: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Punti positivi: "Again the service was amazing and great food in a 2 hr flight"

Punti positivi: "Aeverthing"
Punti negativi: "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"

Punti positivi: "Every thing was excellent"

Punti negativi: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"

Punti positivi: "Food and service were great."
Punti negativi: "The usb charger was broken"

Punti positivi: "Everything was fine on this flight."
Punti negativi: "Everything was fine on this flight."

Punti negativi: "It was too warm and the seats had very little legroom"

Punti positivi: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "awesome flight awesome food"

Punti positivi: "Same as from London to Istanbul"
Punti negativi: "Same as from London to Istanbul."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Punti negativi: "No complaints"

Punti positivi: "Nothing, sorry!"
Punti negativi: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."

Punti positivi: "Service and food"

Punti positivi: "Crew was very helpful and nice."

Punti positivi: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."

Punti positivi: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"

Punti positivi: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Punti negativi: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."

Punti positivi: "Great"

Punti positivi: "Aircraft good, crew members respectful, food was good."
Punti negativi: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"

Punti positivi: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Punti negativi: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"

Punti positivi: "Good service during the flight."
Punti negativi: "The check-in and the boarding processes at Istambul were the worst I remember by far. Airline staff members were careless and even mocking about passengers."

Punti positivi: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Punti negativi: "Nothing to complain about honestly."

Punti positivi: "Efficient transfer aside.from long security process. Beautiful plane."
Punti negativi: "Long security process. Limited leg room."

Punti positivi: "Food"
Punti negativi: "Nothing"

Punti negativi: "Too long"

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti negativi: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Punti negativi: "I could not figure out how to get a vegetarian meal."

Punti positivi: "Amenitied were great. We even arrived significantly early."

Punti negativi: "great delay without explanations"

Punti positivi: "Great food, comfortable seats, Caring staff, Good TV quality and programs."

Punti positivi: "Everything"
Punti negativi: "Nothing :D"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Punti negativi: "Upgrade passengers that you make late."

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Great"

Punti negativi: "Better organized boarding"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "??"
Punti negativi: "??"

Punti positivi: "Food and crew were terrific."
Punti negativi: "Security at Frankfurt is particularly laborious"

Punti positivi: "Yes"
Punti negativi: "The Cabin seating"

Punti positivi: "The crew were super friendly. There was plenty of space and I slept for a few hours"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "My seats were broken on two flights--could not recline. Maintain the equipment better."

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "The portion of my trip from San Francisco to Honolulu -- provided by United Airlines, not by Lufthansa -- was frustrating and uncomfortable: more than five hours in a small Boeing 737, which hardly permitted any reclining of the seats.and provided but limited in-flight services"
Punti negativi: "Use a mid-size plane designed for long distances between California and the Hawaiian Islands, including full services."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Food was bearable"
Punti negativi: "Delayed, the gate was changed 3 times."

Punti negativi: "Had two stop over in Germany so they wont let me board stating need German visa. Requested for rerouting from FRA to USA direct, but lufthansa did nothing to help other than make me stranded had to travel with totally different airliner. Horrible experience with them..."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Crew and service was amazing"
Punti negativi: "No entertainment food Horrible"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti negativi: "See first comment."

Punti negativi: "Flight was delay for almost a hour."

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Punti positivi: "On time"
Punti negativi: "Nothing"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

"Business class crew was extremely helpful and pleasant. Breakfast likewise - tasty, healthy and substantial. All in all, the flight itself was great, so kudos to Finnair. What a contrast, then, to the pitiable Terminal 8 at JFK, where it was almost impossible to even find a seat (no exaggeration!) before security."

Punti positivi: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Punti negativi: "Best flight I’ve ever had. Need to have this many people on the plane every time"

Punti positivi: "The seats were comfy and the pilots were skilled, food was average."
Punti negativi: "The handles in between the seats could've been better by being able to be completely raised."

Punti negativi: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Punti positivi: "Personale gentilissimo!"

Punti positivi: "The connection was way too tight."
Punti negativi: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."

Punti positivi: "The crew was nice"
Punti negativi: "We were boarding later than expected Which caused some stress with connection flight"

Punti positivi: "Crew great."
Punti negativi: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."

Punti negativi: "Clean up the planes better"

Punti negativi: "Il bagaglio è arrivato con volo successivo"

Punti negativi: "Un'ora di ritardo causa tecnica PC. Poi un bagaglio non consegnato all’arrivo a Roma. Una perdita del tempo perché dovevo aspettare che tutti i bagagli siano usciti prima di andare a compilare un modulo per il bagaglio non arrivato."

Punti positivi: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Punti positivi: "I got an extra blanket."
Punti negativi: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Punti negativi: "Never made it to Chicago on original flight due to delays."

Punti positivi: "Check- in to arrival was what I would expect from a flight. It was my first flight with Finnair and I will fly with this airline again."
Punti negativi: "No complaints."

Punti negativi: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Punti positivi: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Punti negativi: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."

Punti negativi: "my plane to NY flew off without me and 11 people."

Punti positivi: "Fast connection in Helsinki!"
Punti negativi: "Delay in JFK, old aircrafts and mulfunctioned entertainment equipment."

Punti positivi: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Punti negativi: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."

Punti positivi: "Comfort"
Punti negativi: "Choice of movies"

Punti positivi: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Punti negativi: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Punti negativi: "They run out of food choices by the time they got to me."

Punti positivi: "The plane was good, the flight time was nice, just 9.5 hours."
Punti negativi: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."

Punti negativi: "Economy seat with Centre seat left empty"

Punti positivi: "We were kept informed about the delay"
Punti negativi: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Punti positivi: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Punti negativi: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Punti positivi: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."

Punti positivi: "Hot towels distributed before meal."
Punti negativi: "Sitting behind me plus the seat across from that in center was an adult with two children going to summer camp in US. There were 40 kids and several counselors on this flight. These two kids were much younger (4 or 5yrs) than any others going to camp. One of the kids could not sit still. The adult behind me sometimes held her in her lap which resulted in pushing on my seatback. While in her own seat the child did not have her seat belt on. Eventually the girl began using her arm rests on either side of the aisle to swing herself. I finally mentioned this and the lack of seat belt fastening to F.A. who said "They're from Latvia. These Eastern Europeans don't think about things the way you and I do." The child was blocking the aisle at times and the F.A. did nothing."

Punti positivi: "Great crew and discovered blueberry juice."

Punti positivi: "I have Parkinson's disease, and my ability to walk is dependent on how long it has been since I last took carbidopa/levodopa, and how much I have exercised while standing since taking my medicine. I have difficulty walking narrow aisles, and in crowds. The staff was very understanding, and let me pre-board, ensured someone was there to help me deplane, carried my carry-on for me, and did everything possible to assist me. The crew/staff was wonderful!"

Punti negativi: "We paid for economy comfort and signed up for the 2x2 seats. Instead we received the 2 seats in the middle of 4. we were more than upset, there is no way we would every request the 2 worst seats in that area and given my husband is 6'6' Did not make for a happy experience."

Punti positivi: "It was a short plane ride that was pleasant."

Punti positivi: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Punti negativi: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Punti positivi: "fast boarding"
Punti negativi: "rude crew- the crew was impolite to all passengers."

Punti negativi: "The meal made me sick."

Punti negativi: "There is no wi-fi There is no possibility to charge your mobile"

Punti positivi: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Punti negativi: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."

Punti positivi: "Shortness of flight, very pleasant cabin attendant and fellow passenger. Flight on time and smooth."
Punti negativi: "Neither of my two checked in pieces of baggage did not arrive, causing major anxiety, hardship and hassle after a long trip."

Punti positivi: "Polite crew.. 2 meals.. very smooth overall"
Punti negativi: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Punti positivi: "Flight attendants"
Punti negativi: "Operated by American. Delayed for 4 hours"

Punti positivi: "Polite and friendly flight attendants, smooth boarding procedure"
Punti negativi: "Trash everywhere on the plan by mid flight.... Broken tv screen"

Punti positivi: "The flight was so-so. Cramped seating with mediocre food."
Punti negativi: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."

Punti positivi: "the price was very good"

Punti positivi: "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Punti positivi: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Punti negativi: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."

Punti positivi: "The crew was awesome , the food, the capt. Was the best didn't feel take off or landing overall. Except for room in coach I give it a 9 out of 10"
Punti negativi: "No room in coach"

Punti positivi: "The plane was not full"
Punti negativi: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."

Punti positivi: "geting off"
Punti negativi: "To cramped so I will go back to Delta"

Punti negativi: "Sat on runway for almost three hours. Delayed connection."