Trova offerte per voli da New Orleans a Venezia

Punti negativi: "The pilot take off, navigation in the air, and landing were horrible ."

Punti positivi: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Punti negativi: "Drink and snack service, but captain was concerned about "bumps""

Punti positivi: "Ok"
Punti negativi: "So uncomfortable with tiny seats"

Punti positivi: "Good flight, got home early."

Punti negativi: "the food"

Punti positivi: "Assertive"
Punti negativi: "Hand out headphones, my phone doesn’t have compatibility."

Punti positivi: "price great; direct flight;"
Punti negativi: "cramped"

Punti negativi: "Flight delay"

Punti positivi: "On time, comfortable flight. Great crew and service."
Punti negativi: "Nothing. Everything was great."

Punti positivi: "The crew was attentive and personable"
Punti negativi: "for a long ride maybe better cushions"

Punti positivi: "At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!"
Punti negativi: "N/a"

Punti positivi: "Wine included with meal no extra charge. Thanks"
Punti negativi: "More comfortable seats in main cabin"

Punti positivi: "Crew was great as always. Friendly and professional"
Punti negativi: "We had a delay that complicated our getting home but all ended up OK"

Punti positivi: "Boarding was fast"
Punti negativi: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."

Punti positivi: "Crew was amazing and super helpful."
Punti negativi: "Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before."

Punti negativi: "Leg room was lacking."

Punti positivi: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Punti negativi: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Left ontime great breakfast. Good service No complaints"
Punti negativi: "I loved the trip No negative comments."

Punti positivi: "Cabin service was decent"
Punti negativi: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."

Punti positivi: "I liked that I was able to check my carry-on to for free"
Punti negativi: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Great services ce."

Punti positivi: "The Gate Agents were excellent and very helpful with accommodating our family traveling with an infant and a six year old."
Punti negativi: "The flight attendant saw that we were confused about the seat map and did not offer any assistance."

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Everything. Pilots and crew"

Punti positivi: "I enjoyed the upholstery and comfort of the chairs."
Punti negativi: "I prefer to be made aware of delayed flights sooner than an hour before the flight. I would much rather wait in the comfort of home or a hotel over waiting in the airport."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "I liked getting home"
Punti negativi: "I didn’t like the delays without warning or any benefits at the end."

Punti positivi: "The crew was friendly and accommodating. Although the flight was several hours late the crew and staff were very professional and apologetic. The alerts were accurate and timely. Once we were in flight I was extremely please with the ride. Thanks to the captain and crew my granddaughter and I made it home safely."
Punti negativi: "The plane was delayed several hours."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Punti positivi: "Love the new in-cabin wi-fi, USB charging station, and menu of in-flight entertainment and resources on the individual flatscreens."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti negativi: "If some takes up two seats , then they should buy two seats. Very simple"

Punti negativi: "There was no gluten free snack option."

Punti negativi: "Extremely long queue"

Punti positivi: "Friendly staff.."
Punti negativi: "Nothing"

Punti negativi: "Ottimo"

Punti positivi: "Free pretzels and drink"
Punti negativi: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"

Punti negativi: "N/an/a"

Punti positivi: "The fact that there were no delays!"
Punti negativi: "Nothing"

Punti positivi: "Great gate agent at JFK on the layover."
Punti negativi: "No assigned seats on second flight til we got to JFK."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Left ontime, arrived 30minutes early."

Punti positivi: "Seats in economy had a little more elbow room and space. They offered free movies and free satelite tv as well as better snack options."
Punti negativi: "Not being able to pick seats until the gate. Traveled with 4 friends and all of us sat separate. 4 of us in middle seats."

"Lufthansa‘s Crew was exceptionally polite, helpful, quietly serving food and performing tasks placed on them. I appreciate their professional attitude . I loved getting a pillow and a blanket, which had at other airlines been a problem. Food was served quickly, as well as drinks. Thank you for all the work you do!"

Punti negativi: "Better boarding and entertainment"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Safety of aircraft"
Punti negativi: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "I was charged $60.00 for luggage"

Punti positivi: "the crew was good , seat was not so comfortable"
Punti negativi: "seat need to be more soft for a trip during 8h //"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was nice, entertainment was excellent, seating just OK."
Punti negativi: "I got to the gate 30 minutes before departure but they already gave my ticket to someone else. All this despite me coming from a connecting flight and having had checked in 24 hours in advance. Eventually I got my ticket back when someone else didn’t show up."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew was good overall"
Punti negativi: "Food was overheated and bland in taste. No on board entertainement"

Punti positivi: "The crews are ok; hard working . Seat are comfortable too."
Punti negativi: "I think that’s almost."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Late, missed connection"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Punti negativi: "Lufthansa lost my luggage. Still waiting in my hotel."

Punti positivi: "The crew was alright but there was very little leg space in the economy cabin"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "1.5 hour flight, on time and all that one should expect from a good airline."

Punti positivi: "The crew was very friendly, and overly willing to help."
Punti negativi: "The crew called ahead to warn our connections of our delay. Unfortunately, Lufthansa doesn't care about honoring their duty to paying customers."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Punti negativi: "See above"

Punti positivi: "The agent worked hard to find us another flight to rome"
Punti negativi: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Punti positivi: "Nothing"
Punti negativi: "Everything, lost luggage and missed flights because of flights not making their time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Cabin was clean"
Punti negativi: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Punti positivi: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Punti negativi: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."

Punti positivi: "Nothing this was a nightmare."
Punti negativi: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"

Punti positivi: "great airport and ease of check in and quickness on boarding flight."
Punti negativi: "boarding everyone all at once creates long unnecessary lines when staggered boarding would help"

Punti positivi: "Treated with kindness and courtesy by ground and cabin staff."

Punti positivi: "Loaded plane from both ends, giving fast boarding time."
Punti negativi: "Limited entertainment on this short flight."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Good"
Punti negativi: "Standard"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Punti negativi: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Loved the snack choice"
Punti negativi: "No complaints"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

"Great flight Will go again!"

Punti positivi: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Punti negativi: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Punti positivi: "Very nice airplane and pleasant crew"

Punti positivi: "Terrific hot breakfast in bus. class"
Punti negativi: "Window did not darken like the others."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Punti negativi: "Nothing"

Punti negativi: "All of the less than good, obvious!"

Punti positivi: "The socks offered in business were comfortable and nice looking. The red wine was good."
Punti negativi: "The food was just average and the seat not too comfortable"

Punti positivi: "Fast boarding"
Punti negativi: "Slow in refuelling, got us delayed for 40-"

Punti positivi: "Crew was nice and pleasant"
Punti negativi: "Flight very late"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti positivi: "The friendliness of the crew"

Punti negativi: "Troppo ritardo"

Punti positivi: "The crew are amazing! Attentive and friendly."
Punti negativi: "The seats could have been bigger."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Punti positivi: "All good"

Punti positivi: "Good food, friendly service"
Punti negativi: "More trash pickup; only one round of beverage service"

Punti positivi: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Punti negativi: "tough to sit on a plane for 9.5 hours"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Crew where awesone and the choice of entertainment was fantastic"
Punti negativi: "Seats way to close together"

Punti positivi: "Employees were very friendly"
Punti negativi: "The seats were very small"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti positivi: "Staff very pleasant"
Punti negativi: "Evening snack was not the greatest breakfast was pretty food"

Punti positivi: "Time and Good clean place.. in This case airpöane.."
Punti negativi: "It was not entreteiment st all"

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti positivi: "Friendly crew."
Punti negativi: "So many people on a 747!!"

Punti positivi: "Fast boarding"
Punti negativi: "The entertainment system wasn’t working for the whole 10 hour flight."

Punti positivi: "Crew"
Punti negativi: "N/a"

Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Punti negativi: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Punti positivi: "Nice flight, nice crew, and a nice experience."

Punti negativi: "The streaming service didn’t work"

Punti positivi: "Premium economy service was good."
Punti negativi: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Punti negativi: "Bit cramped for space"

Punti positivi: "Bording was good and general flight ok"
Punti negativi: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Punti positivi: "The staff was extremely pleasant. Food was good!"
Punti negativi: "Have no complaints"

Punti negativi: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Punti positivi: "Got to Amsterdam on time and everything was great including the staff"

Punti positivi: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Punti negativi: "The food was okay, not that great."

Punti positivi: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"

Punti positivi: "staff was fine"
Punti negativi: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti negativi: "OLD OLD plane with hard seats and tiny screens"

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti negativi: "Cibo"

Punti positivi: "Everything was really good. Very nice crew. I will highly recommend it."
Punti negativi: "I think it is one of the best."

Punti positivi: "Pilot communication"
Punti negativi: "Free snacks & drinks"

Punti positivi: "The onboard crew and food were great. The gate crew and grounds were rude and unknowledgable."
Punti negativi: "The great seats we reserved were given to staff and we were stuck by bathrooms & crying babies. My husband’s seat was parallel to a mom of an infant traveling alone.He could not recline because she’d have to step over him. We’re compassionate but these seats are too $ not to use for intended purpose"

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "Na"
Punti negativi: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti positivi: "Crew was very good, seats were ok"
Punti negativi: "Everything Good"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti positivi: "Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!"
Punti negativi: "N/A"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "Everything from check in to arrival was first class"
Punti negativi: "The only thing I had a problem with was baggage claim, we had priority stickers on our bags but it made no difference, bags were very slow to arrive"

Punti positivi: "Crew was ok"
Punti negativi: "50 euros charged to checked one suitcase. Book flight online was not clear that there was extra charge for checked suitcases. The airport personnel said that he had to manage weight. The flight was not full and only a few suitcases on the belt at arrival... Will not fly with this airline again."

Punti negativi: "Delays at gate while on plane(2hrs), entertainment system non-functional, AC non functional, seat selection lost."

Punti positivi: "No surprises. The flight was eventless, no drama. I had an Isle seat."
Punti negativi: "Had to pay $100 for the isle seat. The earbuds didn't work well. We took off early on Tuesday, and landed the next morning at 11am. My how time flies. Somehow I lost a whole day -- what happened? (winking imoji here)"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "Flight crew informed us what was happening although all passengers were accounted for earlier than departure time. Very pleasant crew members and pilots."
Punti negativi: "No entertainment available and no snacks available without purchase."

Punti negativi: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times! And I hope no one takes anything out of my suitcase! And I'm sure nothing will be done so why do you even do a survey?"

Punti positivi: "The plane was tidy and arrived in Venice early. Boarding was orderly."
Punti negativi: "There was no entertainment."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Everything it was painless"

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti negativi: "Never happened due to delay by airline"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti positivi: "Boarding at Gate was quick."
Punti negativi: "No gate until 45 Minutes before flt was to depart. Seating was more accessable at gate then main termina "A" Charging for a coke of $2 per can was rediculous.."

Punti positivi: "Boarding at the gate was quick and easy."
Punti negativi: "Charge for Coke was USD$ 2. Did not advise Gate fpr LHR to Venice until45 minutes. Had more seating at the gate then the main terminal "A". It was in "B" gate."

Punti positivi: "We got there"
Punti negativi: "No food service without payment .Not even a drink"

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti positivi: "Nothing really"
Punti negativi: "Older dirty aircraft. No snack or even water included."

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti positivi: "Food was delicious and out flight attendant was very helpful. Plane was quiet and the movie options were good."
Punti negativi: "Plane was honestly very dirty. There was a ton of crumbs and gross stuff in th seat back pocket. Which I did not even use because I didn't want any of my things to touch. The overhead lights were covered in dust. So make sure you have some some type of cleaning wipes with you!! I do understand that I was flying economy, but that doesn't mean nothing should be cleaned."

Punti negativi: "Old aircraft with limited space and entertainment (Business class). One hour delay on arrival."

Punti positivi: "All that’s good"

Punti positivi: "Surprisingly comfortable seats for economy"
Punti negativi: "Again rude personnel. Paying for water after flying over 9hrs from USA was not cool."

Punti positivi: "Very comfortable aircraft (I got a seat in the middle of two other people in economy class, but the seat was so comftorable I could sleep easily througout the whole flight) and very good service. Good wine selection. Not many movies, but good ones."
Punti negativi: "Food quality can be improved, although I had worse. I had to pay 70€ for 5 kg excess weight of my lagguage, usually other companies do not make me pay anything. Some delay in the boarding process."

Punti positivi: "Quite fast boarding process."
Punti negativi: "Had to pay 70€ for 5kg excess weight of my lagguage. I understand the aircraft is small, but my final destination was New York, and usually companies such as delta or emirates don't make me pay anything. No online entertainment, no food served, not even a bottle of water."

Punti positivi: "Crew did the best they could under the circumstances. All of us had to wait for the plane due to weather. Once onboard everything went as well as it could."

Punti positivi: "Turbulence Ear popping"

Punti positivi: "Smooth ight"
Punti negativi: "Need to add cabin service"

Punti positivi: "The cleanliness and the seat arrangements"
Punti negativi: "Snacks could have been given & Small bottled water."

Punti positivi: "Always a friendly crew"
Punti negativi: "A slight delay that they could have been quicker to alert us of"

Punti positivi: "Entertainment Screen in the seat back in front of me"
Punti negativi: "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."

Punti positivi: "Ground crew was great, they kept us informed about our 3 hrs delay"
Punti negativi: "Get a crew in in less than 3hrs Some people has plans"

Punti positivi: "Very friendly"
Punti negativi: "Everything was perfect"

Punti positivi: "The flight was short."
Punti negativi: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."

Punti negativi: "boarding, seating, entertainment"

Punti negativi: "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"

Punti negativi: "Sat on runway when we landed took forever to get to gate. Late on a non stop w good weather"

Punti positivi: "It was acceptable."

Punti negativi: "A bit of food would have been nice on a 5 1/2 hour flight!"

Punti positivi: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Punti negativi: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."

Punti positivi: "Nothing, the flight was cancelled and we missed our friends 70th birthday celebration."
Punti negativi: "Staff at the ticket counter were curt, rude, and patronizing. They were ill equipped to deal with the situation."

Punti positivi: "The screens allowing us and our children to be entertained in the plane."
Punti negativi: "Not had our plane delayed for over an hour."

Punti positivi: "Movies were great!"
Punti negativi: "They didn’t give customs forms until exiting the plane. Caused huge problems for everyone. Sandwich was still frozen inside."

Punti negativi: "Snack options aren’t good."

Punti negativi: "The guy who’s checking me in he’s very kind.he is so nice person."

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti positivi: "The customer service on British Airways is excellent. The meal served on the overnight flight was wonderful."
Punti negativi: "My original flight was rerouted due to a connection delay. They lost our baggage due to rerouting our flight from American airways. We were told that our bags would be delivered the same day and we are still waiting on our bags."

Punti negativi: "Seats were small"

Punti positivi: "Nothing"
Punti negativi: "More than 24 passengers on the flight from LAX to Chicago lost their connection to Venice After we landed in Chicago with 2 hours delays we all run to catch our flight to Venice and we got there 5 minutes after the flight was supposed to leave but was still there instead but we were denied access and send back to customer service"

Punti positivi: "Regular updates from captain. I was very satisfied!"
Punti negativi: "Little leg room."

Punti positivi: "Went smoothly as it should."
Punti negativi: "Entertainment system didn't function well but that could have been more an airbus issue."

Punti positivi: "overall service was as expected but delay."
Punti negativi: "flight from Philadelphia to Venice was delayed at take off and landed like two hours late. Venice airport pass control too another 1.5 hour. i lost my connecting flight by minutes and had to buy another tickets to Dubrovnik for $1,176.91. i like to get compensated by either Kayak or BA."

Punti negativi: "Legroom"

Punti positivi: "Crew was courteous Boarding was effortless thanks to the AA app"
Punti negativi: "Multiple flight and boarding delays Aircraft needs cleaning/update"

Punti positivi: "Availability of WiFi"
Punti negativi: "Tightness of seats especially with so many people coughing."

Punti positivi: "Airplane food was good"
Punti negativi: "I was in the air 24hr, the trip was as good as it gets."

Punti positivi: "Helpful crew - courteous in their attitude towards customers and helped tight connections get out of quickly from the rear of the plane. Smile was on for each interaction."
Punti negativi: "Flight was delayed by 50+ mins. The exit row announcement was made twice asking customers to acknowledge verbally which was probably a communication faux pas."

Punti positivi: "Why does a plane run out of Food and wine?"

Punti positivi: "I arrived in Sydney the day I was supposed to. Everything else was a let down and was not what I paid for."
Punti negativi: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti positivi: "Good service . Timothy was excellent . Hostess ."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "There was an extra seat and they allowed me to move there. Superb entertainment!!"
Punti negativi: "They guy behind me kept kicking my chair"

Punti negativi: "Tv was out the entire international flight. When I asked the flight attendant for help he said that "wasn't his job" and walked away. When I asked another attendant for help she said there wasnt anything she could do and that their "tv's suck". Rude crew, uncomfortable, cheap."

Punti positivi: "Very smooth fast check in"
Punti negativi: "The food"

Punti negativi: "Aereo vecchio"

Punti positivi: "Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead."
Punti negativi: "Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good...."

Punti positivi: "The checkin kiosk, the crew, the food, the seat, the pilot, the cleanliness."
Punti negativi: "The announcement systems was not good at the boarding groom. I couldn't hear sitting at the other end of the boarding room. Luckily other passengers were helpful."

Punti positivi: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Punti negativi: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the plane​approximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."

Punti positivi: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."