Trova offerte per voli da Bergamo a Smirne

Punti negativi: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Punti positivi: "The crews are friendly and smiling. Seat are comfortable"
Punti negativi: "If they allow the family with young children to board first will be excellent"

Punti positivi: "The crew in the aircraft were good but the ground services were poor"
Punti negativi: "The ground staff should respect travelers. And they should look to customers satisfaction more"

Punti negativi: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."

Punti positivi: "No different than other airlines as far as airplane goes. Crew was OK."
Punti negativi: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."

Punti negativi: "Staff smile more. More room."

Punti negativi: "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Punti negativi: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"

Punti positivi: "Always on time"
Punti negativi: "Nothing"

Punti negativi: "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."

Punti positivi: "Easy smooth boarding. Peaceful flight."
Punti negativi: "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"

Punti negativi: "seats are not comfortable at all"

Punti positivi: "I arrived alive!"
Punti negativi: "Service was poor, plane was hot, not my best flight experience by far"

Punti positivi: "The flight was on time."
Punti negativi: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Punti negativi: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"

Punti negativi: "Nothing"

Punti positivi: "timing of arrival"
Punti negativi: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"

Punti positivi: "It was ok."

Punti negativi: "Landing was very rocky"

Punti negativi: "Pegasus cannot fly without a dalay of at least 1 hour !!!"

Punti positivi: "Please return my money."
Punti negativi: "Please return my money."

Punti positivi: "Friendly crew. Pretty much on time departure. Comfortable."
Punti negativi: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."

Punti positivi: "The price"
Punti negativi: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"

Punti positivi: "Poltrone non reclinabili"
Punti negativi: "Gli annunci."

Punti positivi: "Puntuale"
Punti negativi: "Sabiha Gockcen: caos e disordine. Percorsi lunghi e labirintici"

Punti positivi: "Puntualità"

Punti positivi: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Punti negativi: "The boarding process was unorganized and a bit frustrating."

Punti positivi: "Crew was nice Price was good Food was good but expensive"
Punti negativi: "Beverage was not there not even soft drink or water Boarding was not okay it took us 10 minuets standing in airplane shuttle to Big long lan to reach boarding desk Expensive food to buy"

Punti positivi: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Punti negativi: "The space between the seats could have been a bit roomier."

Punti positivi: "nothing."
Punti negativi: "everything"

Punti negativi: "Everything is charge money"

Punti positivi: "Nothing"
Punti negativi: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Punti positivi: "Nothing."
Punti negativi: "A lot of peoblems with this airlines. I will not use it again."

Punti positivi: "Nothing"
Punti negativi: "We were delayed 7 hours without any explanation or compensation or apology."

Punti negativi: "Plane was hot, ground staff were rude, airport outside of Istanbul is one of the worst I've ever seen."

Punti positivi: "The aircraft chair are comfortable"
Punti negativi: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"

Punti positivi: "It has good crew members and fine alternatives for eating."
Punti negativi: "No entertainment option is available."

Punti positivi: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"

Punti positivi: "The seats are comfortable and there was enough place in the overhead bins"
Punti negativi: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Punti positivi: "On time"

Punti positivi: "Efficient and polite crew, nice flight, nice take off and landing."
Punti negativi: "Delayed for 30 minutes."

Punti positivi: "Reasonable for the price paid"
Punti negativi: "It is impossible to get an invoice. I have sent emails to all available addresses but I've get nothing till today."

Punti positivi: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Punti positivi: "Nothing"
Punti negativi: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Punti negativi: "My tent poles, which were attached to my bag were lost. I am hiking in Switzerland and have no tent now!!!"

Punti positivi: "Nothing"
Punti negativi: "Late in time"

Punti positivi: "Seating is comfortable enough with sufficient leg space."
Punti negativi: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."

Punti positivi: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Punti negativi: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."

Punti positivi: "Same as above"
Punti negativi: "Same as above"