Trova offerte per voli da Aeroporto di Milano-Linate a Simpson Bay

Punti positivi: "Absolutely ridiculous ... sat on the runway longer than the flight."
Punti negativi: "Reason we sat on the runway longer than the flight is they were understaffed. Unacceptable."

Punti positivi: "The crew was helpful"
Punti negativi: "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."

Punti positivi: "I would like to have ore of a grace period to check baggage."

Punti negativi: "Seats were a little dirty especially for the COVID-19 going around."

Punti negativi: "Seat power charger didn’t work"

Punti positivi: "Christina brown was amazing at gate"

Punti positivi: "Very professional."

Punti negativi: "long delay in boarding"

Punti negativi: "If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight."

Punti positivi: "It suited the time i could travel"
Punti negativi: "I felt although they said the two attendants were great they were at best mediocre especially the man"

Punti positivi: "Crew was great"
Punti negativi: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."

Punti negativi: "Boarding wasn't by zone but all at once."

Punti negativi: "Disembarking could be more efficient"

Punti positivi: "Hands down one of the best flights ever. Great seats, great leg room, amazing crew; I even met some good people on the flight. All around pleasing experience."
Punti negativi: "My only complaint is the food. Some of the other airlines feed us real food, I want to pay for something a bit better. Still a great airline!"

Punti negativi: "Crazy rough, fast landing but not boring!!!"

Punti positivi: "small and uncomfortable"
Punti negativi: "respectful size seat"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Service"
Punti negativi: "Nothing"

Punti positivi: "On time, good flight"
Punti negativi: "No power on outlets at waiting room airport, charge 2 dollars for earplugs"

Punti positivi: "Quick flight"
Punti negativi: "Nothing"

Punti positivi: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Punti negativi: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Punti positivi: "Movies, baggage price, snacks, friendly! And check carry on when full fir free"

Punti positivi: "On time"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti positivi: "Flight itself uneventful"
Punti negativi: "Lateness"

Punti positivi: "Awesome customer service"
Punti negativi: "No complaints"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti negativi: "Flight cancelled because of weather"

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti positivi: "Once we finally boarded, it was fine- plane was new and clean and entertainment system was great. Agents did the best they could with limited information on flight status. Provided snacks at departure gate- but they were all unhealthy."
Punti negativi: "Flight originally booked with 2:30pm departure time, was pushed to 4:30pm a few weeks in advance. Then the flight was delayed on the day by 30 minute intervals until 9pm. Finally, we were switched to a different gate to board a different plane. Then sat on the plane at the gate for another hour so they could load all the bags. We didn't take off until 10:30pm- painful."

Punti positivi: "I was given a complimentary upgrade."

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti positivi: "I like Delta's onboard entertainment, Delta Studio. I also like that I can use wifi messaging onboard. The flight attendants did an excellent job as usual. I was in First Class so that was nice. I like the ice cream for dessert. I like the snack variety in First Class."
Punti negativi: "For first class the seat pitch is not great. I had a steak, it was dry. The rest of the meal was OK."

Punti positivi: "Everything went well...on time, quick boarding and free gate check of bag."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti positivi: "I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect."

Punti negativi: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."

Punti negativi: "I paid extra to sit comfortably only to have the seat adjoining my occupied by someone who expanded over onto my seat! Leaving me barely any room to sit comfortably."

Punti negativi: "Ottimo"

Punti positivi: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Punti negativi: "Nothing disappointed, butt i didn't have any good besides pretzels."

Punti positivi: "The crew on Delta create a welcome atmosphere every time I have flown with them."

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti negativi: "Like everyone says - could use more leg room. Theres no way to stretch legs which is a problem on ling flights. Why not lift up the seats by a few inches? This would create more leg room underneath without changing the number of seats and doesnt impact the head room much."

Punti positivi: "Flight was smooth and pleasant. Cabin crew was very kind."
Punti negativi: "I flew on a 15 year old plane. After my excellent flight to LAS with AA, flying DL was a notable downgrade. No drinks and nuts/pretzels."

Punti positivi: "the crew was nice"
Punti negativi: "I would never fly Delta again! What you have done to the leg room, seating reminds of living in a third world country!"

Punti positivi: "Troy, Karee, and all of the staff on board were amazing! One of the best flights I have ever been on. Hope they are the crew for my flight home."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Impressive service... amazing crew, very friendly and professional"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti positivi: "Customer care was super supportive"
Punti negativi: "Inflight sandwiches"

Punti negativi: "The plane is so old..,"

Punti negativi: "I congratulate the KLM crew!"

Punti negativi: "Flight got delayed 30 minutes"

Punti positivi: "Very professional"
Punti negativi: "Lost luggage"

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti negativi: "Troppo ritardo"

Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Punti positivi: "Nice aircraft"
Punti negativi: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Punti positivi: "Seating is tight. The crew was great !"
Punti negativi: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Punti positivi: "very attentive crew"
Punti negativi: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "Crew was good"
Punti negativi: "Food"

Punti positivi: "Entertainment options."
Punti negativi: "Service was poor, seat did not recline, and the food was terrible."

Punti positivi: "We got to Amsterdam on time"
Punti negativi: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Punti negativi: "wasn't able to take the flight since I missed it"

Punti positivi: "Flight crew very nice"
Punti negativi: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Punti negativi: "Very slow service at checkin, was not even available when I arrived at the airport"

Punti positivi: "Comfortable and well laid out seat area"
Punti negativi: "Food was a little substandard for business class"

Punti negativi: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Punti negativi: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Punti negativi: "Didn’t happen."

Punti positivi: "Great"
Punti negativi: "Great"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Sandwich was incredibly tasty (although not much filling)"
Punti negativi: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Punti positivi: "Flight crew was fine. Food was good."
Punti negativi: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Punti positivi: "Food was good and crew members were very nice"
Punti negativi: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Punti negativi: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Punti negativi: "Delayed!"

Punti positivi: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Punti negativi: "The amount of extras you have to click no to while checking in online."

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti positivi: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Loved the service...everything was excellent"
Punti negativi: "The bus class seat was a bit narrow at the feet"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Punti negativi: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Punti negativi: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Punti positivi: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Punti negativi: "Nothing. This is filler text to meet the min. characters."

Punti positivi: "Same as above"

Punti positivi: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Punti negativi: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Punti negativi: "Entertainment system was not working on all seats"

Punti positivi: "Crew were very good."
Punti negativi: "No vegan food available."

Punti positivi: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Punti negativi: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Punti negativi: "I not get to go my flight, I couldn't get reimbursement"

Punti positivi: "The crew was great"
Punti negativi: "1-2 +cms leg space"

Punti negativi: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Punti positivi: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Punti positivi: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Punti positivi: "Despite being a short flight, they gave food"
Punti negativi: "Nothing. All ok"

Punti negativi: "Advertised October Pink products but did not have them for breast cancer support"

Punti negativi: "New variety of food"

Punti negativi: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Punti positivi: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Punti negativi: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Punti positivi: "Friendly crew"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "crew great comfortable"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "In flight entertainment was great"
Punti negativi: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Punti positivi: "Perfetto."

Punti positivi: "Red wine was excellent"
Punti negativi: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Punti negativi: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "The crew was very gentile."
Punti negativi: "No enterteinment on the plane."

Punti negativi: "The fligh Washington delay more than a hour"

Punti negativi: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Punti positivi: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Punti negativi: "Le capitain et l’aterrisage"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "Na"

Punti positivi: "It was a nice plane and boarding was well organized."
Punti negativi: "I was assigned a middle seat, if not for that I would have given a higher rating."

Punti positivi: "It was on time"
Punti negativi: "Hard seats Boarding was 35 min delayed"

Punti positivi: "Great service, decent food"
Punti negativi: "There was no WiFi on the plane"

Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Punti positivi: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Punti negativi: "I just expected better toilet bag for business but what was given out was just basic."

Punti positivi: "The staff was very nice and friendly"
Punti negativi: "One hour delay without any information on embarking and another hour in the plane before departure"

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "The crew was very friendly and professional. The food very good"
Punti negativi: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Nithing"
Punti negativi: "They were unfreindly and rude."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Punti positivi: "Punctual, great food in Premium Economy, friendly crew."
Punti negativi: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Punti positivi: "Friendly staff"
Punti negativi: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "Good boarding procedure."
Punti negativi: "Nothing much to add for a short journey."

Punti positivi: "Friendly onboard staff"
Punti negativi: "Treated like cattle while boarding unless your preferred member. Average food quality."

Punti positivi: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Punti negativi: "TV was too slow."

"For the umpteenth time, the airlines did not pick-up my TSA Precheck on my app boarding pass"

Punti negativi: "Seat comfort"

Punti negativi: "That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable"

Punti positivi: "The crew did great"
Punti negativi: "During covid-19 they are not even attempting at providing a modicum of social distancing. Every seat in both of my flights was completely filled, meaning that we were squished up next to everyone despite any efforts to stay 6ft away from each other in the airports. Many passengers were wearing their masks incorrectly (not covering their nose, TAKING OFF THE MASK TO SNEEZE) and were not being asked to wear their mask properly by staff. I felt completely unsafe and won't be flying American again until there is a vaccine for covid."

Punti positivi: "None stop flight"
Punti negativi: "Delay and unorganized boarding."

Punti negativi: "Customers service, politeness and general helpfulness"

Punti negativi: "I got assigned seats but when we got our boarding passes we were seated several rows apart, not in the seats I got when tickets were purchased months earlier. So we got reassigned to near back of plane, not at window seats, near several families with small loud children!! Not pleasant!"

Punti positivi: "Flight time, availability on short notice"
Punti negativi: "Delayed, no communication, delayed at boarding, sat at arrival with no gate."

Punti positivi: "The crew seemed nice, they allowed me to board early."
Punti negativi: "There was no entertainment because the system was not working in our area."

Punti positivi: "Very competent flight attendant."
Punti negativi: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."

Punti positivi: "Everything was good!"

Punti negativi: "Sat waiting for gate for 30 min"

Punti positivi: "Seats in first class were comfortable. It was nice to get a cocktail right away."
Punti negativi: "A real snack would have been nice after boarding"

Punti positivi: "yes thank you"
Punti negativi: "all vary good"

Punti positivi: "Seating was comfy with techy was to entertain yourself."
Punti negativi: "Boarding was delayed due to the plane not being ready. Baggage handling absolutely destroyed my wife’s new luggage. Her suitcase came with a cover to help keep it clean. The cover was ripped in several locations and the whole side of her suitcase was blown out. We will have to purchase new luggage."

Punti negativi: "Not canceling our reservations and making our flight back home extremely difficult and hair-raising"

Punti positivi: "Crew was nice and made sure we were all comfortable before taken off :)"
Punti negativi: "I was thirsty on the way back but we were not offered anything to drink so I waited till we landed to buy a drink, other then that was very enjoyable. Plan on using America airlines again"

Punti negativi: "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."

Punti positivi: "EAsy boarding"

Punti positivi: "Nice staff"

Punti positivi: "Solo la cortesia di uno steward italiano"
Punti negativi: "Tutto, assurda l’assenza di on board entertainment"

Punti positivi: "Niente"
Punti negativi: "No schermo per visione film Qualità del cibo scadente Servizio a bordo mediocre"

Punti negativi: "I paid $70 for a seat upgrade, and it showed on my boarding pass as “EXIT” (exit aisle) with 6 inches of extra legroom when I purchased the upgrade in London. By the time I arrived in Dallas, the “EXIT” indicator on my boarding pass disappeared. When I boarded the plane there was no extra legroom and row 16 was not an exit row: rows 14 and 15 were. I endured a less comfortable trip, and now have to go through the pain and effort to get a refund. Good luck to me..."

Punti negativi: "I'm 6ft2in not enough leg room"

Punti positivi: "Complimentary wine and beer but no food! Entertainment pretty good."
Punti negativi: "No food even for sale and no internet"

Punti negativi: "The food choices were terrible"

Punti positivi: "We took off and arrived on time. That was the only thing they did right."
Punti negativi: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."

Punti negativi: "Bought 2 tickets but seats weren’t together poor service"

Punti positivi: "N/a"
Punti negativi: "Flights from PDX to BOS cancelled. Rerouted to PHX. All flights out of BOS, DC, Philly cancelled. I missed my Habitat for Humanity trip, not getting any refunds on flights or hotels. Out thousands and no one is helping me."

Punti negativi: "Getting baggage took an hour"

Punti positivi: "Aero e spaziozo."
Punti negativi: "x 5 ore di viaggio un bichere di aqua e un biscotto."

Punti negativi: "'ll volo da Philadelphia a Washington ha ritardato più di 5 ore"

Punti negativi: "Il volo era stato overbooked"

Punti positivi: "strategic boarding to avoid standing in the cold"
Punti negativi: "WASNT ENOUGH ROOM FOR CARRY ONS"

Punti positivi: "Il cibo discreto"
Punti negativi: "Tutto scomodo, sedili stretti e scomodi, niente schermo Tv personale, aereo vecchissimo ma soprattutto un gran freddo. Tutti i passeggeri imbottiti e neanche dopo le ripetute richieste la temperatura è rimasta per tutta la durata"

Punti positivi: "tutto ok"

Punti positivi: "Imbarco"
Punti negativi: "Sedili scomodi e mancanza di televisore personale"

Punti positivi: "Good service friendly made sure I had morning coffee even though I was sleeping during service"

Punti positivi: "Boarded and took off on time; great crew"
Punti negativi: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."

Punti positivi: "Flight was on time and prompt."
Punti negativi: "Stayed on the run way for a bit"

Punti negativi: "Aereo vecchio"

Punti positivi: "There was nothing that I liked."
Punti negativi: "One half hour before boarding we learned there was a delay. Obviously, American Airlines knew way before this time of the delay. At 6:00 p.m we were told they were bringing another plane from the hanger. The plane showed up around 9:00 p.m ... must be a long trip from the hanger. Then we were told they are waiting on a rear flight crew from another flight. After getting the rear flight crew, we were told that the front flight crew "timed out" and they had to look for other pilots. Needles to say after arriving at West Palm Beach at 1:00 in the morning...about four hours late the passengers were all devastated. American could have orchestrated this so much better"

Punti positivi: "I got there safe and there was some entertainment"
Punti negativi: "seats small and not real comfortable."

Punti positivi: "That I arrived to my destination alive."
Punti negativi: "It was my first time taking Virgin America and I didn't know movies weren't free. I used to travel a lot and I've never had to pay for movies. I ended up watching 12 episodes of Big Bang Theory because it was the only free thing to watch that wasn't LinkedIn videos or Disney, which really sucked. Comfort level wasn't any better than any of the other airlines and service was the same as well. I've heard good things about Virgin but my experience was just mediocre."

Punti positivi: "The flight crew were great, attentive and accommodating. There were empty seats which allowed for movement of passengers and some stretching out during the long flight."
Punti negativi: "The only issue was one restroom not functioning, which caused a line to queue throughout the flight for the working restroom. Otherwise no complaints."

Punti negativi: "Flight left 4 hours late"

Punti positivi: "Was up to standard for everything. nothinf lacking, not exceptional"

Punti positivi: "Very nice plane with a good entertainment system."
Punti negativi: "The flight attendants seemed almost angry. Banging trays,. bumping carts into nearly every row and even skipping some rows on drink service."

Punti negativi: "Still at the Dam airport,7hr wait is a pain in the back!!!!!!!"

Punti positivi: "Same as above "loved everything" excellent flight!!!"
Punti negativi: "Nothing"

Punti negativi: "Baggage was left behind."

Punti positivi: "Fair space"
Punti negativi: "Head steward with an attitude"

Punti positivi: "Niente"
Punti negativi: "Tutto sono rimasta molto delusa perché per troppo non sono riuscita a prendere il volo abbendo la mia carta di embarcó i El posto per problemi di documenti che no sapevo in fine no se a cercato di trovare una soluzione i o perso il volo"

Punti positivi: "Crew is good. Friendly and helpful"
Punti negativi: "Food is okay. Once hour later getting into the air but it seemed as if this was a Toronto Pearson airport issue as I'm always delayed out of Toronto"

Punti positivi: "Having the few inches of extra leg room in economy plus is very nice, and we got one alcoholic drink included in the extra fare paid. The crew was courteous and friendly. I did not use the entertainment system."
Punti negativi: "Even though we were traveling with our small dog in cabin there's no pre-boarding to make settling in easier as there is with the competition. I could not check in on-line like I can on WestJet because of my "special service" request (small dog in cabin for the usual $50 charge) Also for the extra money paid for the"upgraded economy plus ticket" there's not a sandwich or even a snack included as there is on the competition."

Punti negativi: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"

Punti negativi: "They wouldn’t wait 10 minutes for us to arrive on our incoming flight."

Punti negativi: "Flight was two hours delayed and we missed our connection in Toronto and had to wait another three hours. AC did put us on the next available flight."

Punti positivi: "the over seas flight was fine... once we got on board"
Punti negativi: "The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late."

Punti negativi: "Uncomfortable"

Punti positivi: "Very happy with my trip"
Punti negativi: "My lineup in USA entry line was ridiculous and I missed my boarding time because it was as hard to get the air Canada attendants attention so I ended up waiting 40 minutes anxious about missing my plane. Their kiosks weren’t working proper hence the longer line."

Punti positivi: "The way that the pilote landed"
Punti negativi: "The services"

Punti positivi: "Friendly, attentive staff. Good service. My toddler, husband and I boarded first because of our child, so we had plenty of time to get comfy on the plane. The flight attendants served sufficient drinks and snacks for the 1 hour flight."
Punti negativi: "Flight was delayed two hours so my toddler and I had significantly longer to wait, which is not too fun. However, I understand this is unavoidable sometimes."

Punti positivi: "Our connecting flight was cancelled due to weather. That is truly out of the airline’s control. What is in their control is communicating the status of the flight with us. When we checked in they took email addresses and cell phone numbers for status updates. We never received any updates. Consequently we didn’t know the flight had been cancelled until it was too late to make an adequate adjustment. On top of that we had to deal with the worst customer service rep in the world at the ticket booth when we struggled to make alternate plans. Completely unsatisfactory experience."
Punti negativi: "Nothing."

Punti positivi: "Service was excellent - staff was very attentive, pleasant and helpful and seemed like they truly enjoyed their job. We will definitely use them again when flying from Montreal"

Punti positivi: "Everything was great. The food was tasty and the flight was comfortable."

Punti positivi: "It was a direct flight from Toronto to Kelowna."

Punti positivi: "Overall a great experience."

Punti negativi: "Check in staff not present until after 430, yet it was recommended to arrive at the airport 2 hrs early for the 6am flight. The group of people waiting were unorganized and handled poorly which I suspect was due to such low staffing i.e. 1 person trying to adress, organize and then process ~100 people. Entertainment system didn't work on the flight either."

Punti positivi: "This was not a Luftansa flight!! It was Air Canada Rouge which is a budget airline that doesnt compare to Luftansa"
Punti negativi: "The fact that it said thia was a luftansa flight when in fact it qas not"

Punti positivi: "movie selection on international flight was great."
Punti negativi: "Had a serious delay, which was not acknowledged in anyway. We just waited near the gate for a long, long time. Also, for one of my flights, my group number was never called. I asked the flight attendant about it (when I passed through the gate after most other customers had boarded) and she flippantly responded with something like, "Yeah, maybe I didn't call your boarding zone. I don't know. Whatever." This left a terrible first impression on me."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti negativi: "No tv on the plane for a ocean flight from Venice to Montreal From Montreal to Los Angeles, 6 hours, no free food was given."

Punti positivi: "On time great crew"

Punti positivi: "The staff and service were excellent!"

Punti positivi: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."

Punti positivi: "Crew were very good."
Punti negativi: "Once again, they were late which meant that we missed our connection in Vancouver and had to overnight there."

Punti positivi: "Airbus 787"

Punti positivi: "No snacks with drinks"

Punti positivi: "Crew was curtious and professional."
Punti negativi: "My inflight entertainment was not working, the sound from the headset was a high pitched screech. This was a long flight with no entertainment."

Punti positivi: "Everything was amazing! On time and nice flight!"
Punti negativi: "I lost my book, if someone can contact me of where to retrieve it, that would be great! Thanks"

Punti negativi: "Confort de merde"

Punti positivi: "I was upgraded to first class on my birthday. I don't know if this was just a coincidence but I suspect it wasn't. It was a great experience and staff was super attentive."

Punti positivi: "Very pleasant flight crew and helpful. Always had a smile."
Punti negativi: "The boarding process at the gate. There were 8 or 9 gates crammed into a small section of the airport. Literally packed in like cattle and getting to the gate for departure was a nightmare, people had to shove and push through the crowd. Not a good experience!"

Punti positivi: "On time."

Punti positivi: "Nothing"
Punti negativi: "Food from McDonalds would have been 10 times better than food they served. I ate only 2 bites and it smelled bad and made me feel nautilus."

Punti negativi: "Food was terrible, plane was freezing"

Punti negativi: "The flight attendant was rude to every single person that asked for anything on the flight. Even someone asking for a simple glass of water was given attitude. I booked my seats over the phone and they were not the seats they told me they were. Aweful service"

Punti negativi: "Stuffed like hot sardines in the boarding area. Canadian customs take a long time for transit people"

Punti negativi: "No free entertainment, no meals, or snacks"

Punti negativi: "I was sent to Frankfurt because Air Canada messed up my flight. When I got to Frankfurt, they had booked me on a lufthansa flight. When I got to the gate to get a boarding pass, the person told me that Air Canada had not paid them for the flight and unless they were able to contact them before boarding the plane, I would not be able to get in. They were able to do so right before boarding. The plane from Frankfurt was over one hour late. I was supposed to arrive in Lyon at 10:35am and got there at 7:30pm. Throughout all this ordeal, Air Canada staff members were mostly unhelpful and often rude."

Punti positivi: "Nothing"
Punti negativi: "The security at the airport kept calling me a prostitute and verbally harassed me at the secondary inspection room. They looked down on my because I'm an orphan. Plus my luggage got lost as soon as I landed on Vegas, the staff were rude to me and gave me attitude."

Punti positivi: "Attendants were conscientious, hospitable."
Punti negativi: "Nothing"

Punti positivi: "Crew was moderately attentive"
Punti negativi: "Boarding at the Toronto airport was an absolute mess. One of the "gentlemen" scanning tickets was moderately rude to people waiting to board. Which I mean, I get it, it's a rough job, but dude. I don't wanna be here any more than you do. Stow the attitude and scan the ticket. The food was eh, but that's all airline food. There isn't much space between seats so you're bumping elbows most of the ride, and during a 13 hour flight, that gets old real quick."

Punti positivi: "All flying may have weather issues. At almost 1 am there was a wonderful ticket agent that was in charge of all of the rescheduled flights in the "basement" area of the Toronto airport. Thanks to her for her pleasant attitude."
Punti negativi: "Lack of communication: 1. There were gate changes that just showed up on the board with no verbal announcement. 2. There were a large number of rescheduled flights on July 1, 2016. We were all "herded" into a small, hot area. It seems like this time of day has a number of late flights that don't seem to have a good plan. 3. We landed in Greensboro and the pilot walked in to tell us after the fact. Come on, an announcement before the actual landing would have been good communication."

Punti negativi: "It got cancelled and the service was horrific"

Punti positivi: "Movies were good. Landing was good."
Punti negativi: "Ventilation was not great. And the Wrap was awful."

Punti negativi: "the meal served was overcooked, tasteless. The quality of the cutlery was poor even the wrapping was so poor. I travel internationally twice or three four times a year but this was my worst experience as far as the foood was concerned."

Punti positivi: "Entertainment options exceptional."
Punti negativi: "Complementary food and beverage device was minimal for such a long flight. Otherwise, ok."

Punti positivi: "Great flight crew, fairly comfortable seats. Made a 10-hour flight pretty bearable."