Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Maryland per Firenze
KAYAK è un motore di ricerca di viaggio. Ciò significa che passiamo in rassegna il web per cercare i prezzi migliori che possiamo trovare per i nostri utenti. Con più di 2 miliardi di ricerche di voli elaborate annualmente, siamo in grado di mostrare un'ampia varietà di prezzi e opzioni sui voli da Maryland per Firenze.
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo per un volo per Firenze da Maryland cambi entro 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Mix & Match ti consente di combinare biglietti di sola andata per risparmiare rispetto a un classico biglietto di andata e ritorno. Potresti quindi volare per Firenze con una compagnia aerea e tornare per Maryland con un'altra.
A volte, le date di viaggio non sono scolpite nella pietra. Se le tue date di viaggio preferite non sono fisse, selezionando le date flessibili puoi vedere tutte le opzioni per volare per Firenze da Maryland fino a 3 giorni prima/dopo le tue date preferite. Puoi quindi scegliere i voli più adatti alle tue esigenze.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "Crew from Washington to Cancún were extremely rude"
Punti negativi: "Smile"
Punti positivi: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."
Punti positivi: "The crew was very attentive and had great personality. They anticipated any needs we had."
Punti positivi: "Quickly moving through the airport."
Punti negativi: "Take out old planes. It was really run down."
Punti positivi: "The plane was nice"
Punti negativi: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Punti positivi: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Punti negativi: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Punti positivi: "Crew was friendly."
Punti negativi: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Punti negativi: "If my baggage arrived"
Punti positivi: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Punti negativi: "Delayed"
Punti negativi: "Excellent"
Punti positivi: "Super comfortable seats. Lots of movie options."
Punti negativi: "Food was not very good"
Punti positivi: "Flight was smooth, arrived early..crew was prompt and courteous."
Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"
Punti positivi: "The seats felt roomier in this smaller plan than the bigger ones and one of the flight attendants was lovely!"
Punti negativi: "It was so dirty! The flight attendant who spoke over the PA mumbled and was not clear at all in anything she said. Maybe she was tired and had a long day but she definitely didn’t seem to want to be there. I didn’t know that you got a receipt with your seat number on it because it wasn’t explained and that was my first time flying Delta in years. Overall one of the worst flights but thankfully it was fast!"
Punti positivi: "Crew and entertainment options were great."
Punti negativi: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Punti positivi: "Standard Air France flight. My wife and I like the Airbus 380."
Punti negativi: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Punti positivi: "Professional, courteous, and responsive attendants and flight crew."
Punti negativi: "Nothing."
Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."
Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."
Punti positivi: "Fly attenden alwas with a beautiful smile"
Punti negativi: "Delay was over an hour"
Punti positivi: "Nothing particularly stands out. I did arrive safely."
Punti negativi: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"
Punti positivi: "Flight attendants were nice based on the situations beyond their control."
Punti negativi: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Punti positivi: "Nice crew, no delays"
Punti negativi: "Tv"
Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."
Punti positivi: "The chekc in person was very helpful."
Punti negativi: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Punti positivi: "That I landed safely"
Punti negativi: "1st class was horrible."
Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"
Punti negativi: "Lo spazio a bordo, sempre meno !"
Punti negativi: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Punti positivi: "on time, good food, good films enough space to sleep in economy."
Punti negativi: "the stewardess only went up one side of the plane offering eye shades and when i asked for one she seemed really miffed."
Punti positivi: "Great and friendly crew"
Punti negativi: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Punti negativi: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Punti positivi: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Punti negativi: "My original flight was canceled"
Punti positivi: "Direct flight, on time, friendly crew, smooth flight"
Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"
Punti negativi: "Delayed two hours"
Punti positivi: "Nothing"
Punti negativi: "I did not board this flight as the previous one from Tokyo was late by an hour. Delta did not do ANYTHING to help us pass immigration and customs the fastest possible way. They sent us with the luggage to another terminal and had no signs or attendants to tell us where we recheck the bags. In the end we were late for the flight but Delta did not care!!! They tried putting me on a flight to SLC with a connection! Overall, I am VERY unhappy with them! Zero stars is what they deserve."
Punti positivi: "Got to my placs"
Punti negativi: "Lol put the two fattest people next to each other"
Punti positivi: "The fact that there were no snakes on this plane :-)"
Punti negativi: "Same issue... there were no snakes on the plane :-/"
Punti positivi: "Good"
Punti negativi: "Seats"
Punti positivi: "The crew was very cheerful"
Punti negativi: "No entertainment and uncomfortable seats (at least for trying to take a nap)"
Punti positivi: "Flight attendants and cookies. That's it."
Punti negativi: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Punti negativi: "Ottimo"
Punti negativi: "There delay"
Punti positivi: "The environment and efficiency."
Punti negativi: "TIMING"
"There was no special meal on board even though I spent hours on hold to request one!"
Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."
Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."
Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"
Punti positivi: "Great staff , amazing dinner, and the entertainment screen size was best"
Punti negativi: "Seats could be a little bigger"
Punti negativi: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."
Punti positivi: "Nice crew"
Punti negativi: "Better food, some entertainment, better bathrooms"
Punti negativi: "Food poor going to Munich , legroom poor."
Punti negativi: "4 ritardi su 4 voli"
Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"
Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"
Punti positivi: "the crew was good , seat was not so comfortable"
Punti negativi: "seat need to be more soft for a trip during 8h //"
Punti positivi: "Excellent seats, excellent and friendly service:)"
Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."
Punti negativi: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"
Punti negativi: "Cibo"
Punti negativi: "Cibo"
Punti positivi: "Everything except the checking in process"
Punti positivi: "the airplane was brand new. l really like it and the crew was nice."
Punti negativi: "The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not."
Punti positivi: "The crew should treat better passengers but overall is been good"
Punti negativi: "Overall is been good"
Punti positivi: "Yes, everything was great"
Punti positivi: "The crew was very friendly and provided excellent service"
Punti negativi: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."
Punti negativi: "Fight could have been on time! It was over 45 minutes late, because of the crew"
Punti negativi: "Sistema d’intrattenimento lentissimo"
Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"
Punti positivi: "Efficient boarding, friendly crew, nice range of entertainment options."
Punti negativi: "An economy seat is an economy seat ...."
Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"
Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"
Punti negativi: "Voli in ritardo"
Punti positivi: "Touch screen is sharp and responsive."
Punti negativi: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Punti negativi: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."
Punti positivi: "Nothing"
Punti negativi: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."
Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."
Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"
Punti positivi: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."
Punti negativi: "Troppo freddo"
Punti positivi: "Underseat AC power and USB power was the highlight of the trip."
Punti negativi: "Food portions were tiny. Totally dehydrated at the end of the flight, and water was passed out in 100 mL servings. Insufficient space under the seat for a backpack."
Punti positivi: "I wasn't expecting free in-flight movies and meals, which were very welcome"
Punti positivi: "in orario tutto ok"
Punti positivi: "in orario tutto ok."
Punti negativi: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."
Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."
Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"
Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"
Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"
Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"
Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"
Punti positivi: "Impecable service. Even worth flying through FRA."
Punti negativi: "Nothing. Everything, as always, great. Keep it up."
Punti negativi: "This particular flight was delayed beyond reaching the next sep,so we have to rebook our flight threw Chicago in uncomfortable hurry."
Punti positivi: "Boarding was made seamless. Seating legroom always seems to be better then others I have flown with. Food seems to be better too. The flight crew is very friendly!"
Punti positivi: "fast and friendly checkin, fast boarding, easy transmit"
Punti negativi: "food"
Punti positivi: "puntualità"
Punti negativi: "sul boarding elettronico su Kayak di inserire anche il gruppo di imbarco"
Punti positivi: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Punti negativi: "Food could have been better"
Punti negativi: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Punti positivi: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Punti negativi: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."
Punti positivi: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Punti negativi: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Punti negativi: "Boarding crew was nasty will never fly with you guys again"
Punti positivi: "Puntualità"
Punti positivi: "puntualità e serietà"
Punti negativi: "mangiare"
Punti positivi: "Tutto ok ottima precisione"
Punti negativi: "Io credo che è tutto ok"
Punti positivi: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."
Punti positivi: "Talmente poco che questa linea la sto scrivendo solo pet arrivare ai 50 caratteri richiesti"
Punti negativi: "Shit happens: i guasti tecnici possono accadere, è nella natura delle cose. La professionalità è sapere come gestire guasti e disagi delle persone. Ecco, Austrian semplicemente non lo sa. Il volo, già in ritardo di mezz'ora - strano - all'altezza di Graz deve rientrare a Vienna per guasto, dicono, all'aria condizionata. Ci dicono che ci daranno informazioni al gate. Può capitare, naturalmente. Solo che: - le informazioni non le danno al gate, ma allo Starbucks dell'aeroporto, senza avere aspettato e neanche avvertito tutti i passeggeri - ci dicono che nonostante i mercatini natalizi ci hanno trovato comunque un hotel, facendolo un po' pesare, mentre è loro dovere, siccome il volo è ritardato al giorno dopo. Peccato che l'hotel è a 120 km e loro non hanno trovato il bus per il trasferimento (incidentalmente, anche questo è da norma di legge un loro dovere...) - alla fine come assistenza in termini di generi di conforto commisurata alla durata del ritardo, 10 ore, il tutto si è ridotto ad una bottiglietta d'acqua e un kit toilette per il mattino. In ragione della distanza degli hotel disponibili siamo stati invitati pressantemente a passare la notte nel terminal, ma: - nessuna assistenza. Dopo i controlli di sicurezza neanche una bottiglietta d'acqua, neanche un voucher colazione, neanche qualche coperta o cuscino per dormire meglio sulle scomodissime sedie/divano. E neanche uno scusate. - nessuna reazione alla possibilità di apertura della business giunge: è chiusa e non la riapriamo per voi. Neanche per farvi dormire un po' meno peggio. - nessuna specifica informazione ai passeggeri sulla evoluzione della situazione - siamo stati abbandonati a noi stessi, in sostanza Violazioni multiple e ripetute del regolamento CE 261/2004. Ma pagheranno, eh, se pagheranno..."
Punti positivi: "In particolare, nulla. Posti piuttosto stretti, tempi lunghi di imbarco, personale cortese ma nulla di più"
Punti negativi: "Comfort? Una bottiglietta di acqua naturale da 25 cc. Giusto per non potere dire che non hanno dato nulla. Volo brevissimo, cmq in ritardo di mezz'ora, imbarco confusionario. C'è stato poco da salvare."
Punti negativi: "Ritardo da piu di un ora con avviso solo parziale del ritardo"
Punti negativi: "È la stessa Lufthansa che decide i voli ed i loro collegamenti. Se non sono in grado di garantire un volo dovrebbero rivedere gli orari."
Punti positivi: "Generally very pleasant flight"
Punti negativi: "No complaints"
Punti positivi: "The boarding process was short and quick. Entertainment choices were excellent."
Punti negativi: "I was hoping for a more traditional Austrian meal but the food was just fine."
Punti positivi: "Efficient boarding, friendly crew, easy flight, on time arrival"
Punti positivi: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Punti negativi: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."
Punti positivi: "Food, entertainment options, business class seats that lay flat"
Punti negativi: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Punti positivi: "All flights were on schedule"
Punti negativi: "No place to put my feet. No foot room"
Punti positivi: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."
Punti positivi: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Punti negativi: "Nothing"
Punti positivi: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Punti negativi: "This was a great flying experience."
Punti positivi: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Punti negativi: "All was great."
Punti positivi: "Highly efficient transfer (45 minutes between flights)"
Punti negativi: "too short a time to transfer between flights as a very long distance between gates,"
Punti negativi: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Punti positivi: "The service was superb!"
Punti negativi: "The flight was too short."
Punti positivi: "volo cancellato dirottato con swiss via Zurigo."
Punti negativi: "May bags didn't make the transfer and were sent on to me the following day."
Punti positivi: "Arriving alive. Attentive service was a nice bonus."
Punti negativi: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"
Punti negativi: "There was plenty of space, and so I rven had a chance to catch some sleep on the transatlantic flight. But Uktimately, unless you are travelling in luxury, transatlantic flights are awful."
Punti positivi: "On time departure, friendly staff"
Punti negativi: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Punti negativi: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."
Punti positivi: "The service. Very attentive staff."
Punti negativi: "Nothing!"
Punti negativi: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"
Punti negativi: "Anche oggi 20 minuti di ritardo"
Punti positivi: "Le hostess fantastiche"
Punti negativi: "Il ritardo di 1 ora"
Punti positivi: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Punti negativi: "no complaints whatsoever. this was my best flight to vienna- or to europe."
Punti positivi: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Punti positivi: "easy boarding"
Punti negativi: "bad seating. you previously provided a comfort kit but discontinued it."
Punti negativi: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"
Punti positivi: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Punti negativi: "Nothing - it was a great flight"
Punti negativi: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Punti positivi: "la pulizia degli aerei, la cortesia del personale di bordo."
Punti negativi: "i prezzi sono alti."
Punti negativi: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."
Punti positivi: "The venue was overall ok"
Punti positivi: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Punti negativi: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"
Punti positivi: "All flight members were servicing very pleasantly"
Punti negativi: "Nothing"
"Great flight Will go again!"
Punti positivi: "Crew was great, on time flight, clean plane."
Punti negativi: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti positivi: "Information sharing by pilots and crew. Economy class leg room is good."
Punti negativi: "All good up to the level"
Punti negativi: "When its rain we shouldn’t walk to the air plain"
Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"
Punti positivi: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Punti positivi: "Staff were professional and polite."
Punti negativi: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Punti negativi: "The plane is so old..,"
Punti positivi: "Nice staff and no delay"
Punti negativi: "Instead of crisps maybe a bit of cheese or crackers"
Punti negativi: "Troppo ritardo"
Punti negativi: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "Nothing"
Punti negativi: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Punti negativi: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Punti negativi: "Flight cancelled"
Punti positivi: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Punti negativi: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Punti positivi: "Food provided, staff kind"
Punti negativi: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Punti positivi: "Good food, friendly service"
Punti negativi: "More trash pickup; only one round of beverage service"
Punti negativi: "Turn the lights on early making it hard to sleep"
Punti positivi: "The constant smile conferred by flight attendants through the entire flight."
Punti negativi: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Punti positivi: "Gaps between seats are very narrow."
Punti negativi: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Punti positivi: "Very pleasant, professional crew"
Punti negativi: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Punti negativi: "wasn't able to take the flight since I missed it"
Punti positivi: "Crew where awesone and the choice of entertainment was fantastic"
Punti negativi: "Seats way to close together"
Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"
Punti positivi: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Punti positivi: "Food was excellent, service from staff was friendly, and entertainment options were great."
Punti negativi: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Punti positivi: "Great food"
Punti negativi: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Punti negativi: "Flight was cancelled."
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Punti positivi: "Great service"
Punti positivi: "Food was just fine, movie selection very good"
Punti negativi: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Punti positivi: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Punti negativi: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Punti positivi: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Punti negativi: "They stole my money"
Punti positivi: "Helpful and smiling cabin crew."
Punti negativi: "Dutch sub titels would be nice."
Punti positivi: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Punti negativi: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"
Punti negativi: "OLD plane without comfort or entertainment"
Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"
Punti positivi: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Punti negativi: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Punti positivi: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Punti negativi: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Punti positivi: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Punti negativi: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Punti positivi: "It was a decent train ride."
Punti negativi: "Stating it’s a train from the beginning and not having to go from one train station to another."
Punti positivi: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Punti negativi: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Punti positivi: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Punti negativi: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Punti negativi: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Punti negativi: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Punti positivi: "Crew was ok and servicial"
Punti negativi: "Food and reception at door of boarding"
Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"
Punti positivi: "The comfort of the flight snd kindness of the crew."
Punti negativi: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Punti negativi: "Boarding clusterf..."
Punti positivi: "ok"
Punti negativi: "spazi cibo"
Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"
Punti positivi: "Food and drinks very good"
Punti negativi: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Punti positivi: "Perfetto."
Punti negativi: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"
Punti positivi: "The airplane"
Punti negativi: "Nothing"
Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."
Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."
Punti negativi: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Punti negativi: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Punti negativi: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Punti positivi: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Punti negativi: "Necessita inesire nel questionario la possibilita N/A"
Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."
Punti positivi: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Punti negativi: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"
Punti positivi: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Punti negativi: "Nothing."
Punti positivi: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."
Punti positivi: "Enjoyed my food, especially tasty for airplan fare!"
Punti negativi: "Not enough leg room"
Punti positivi: "The staff was very nice and friendly"
Punti negativi: "One hour delay without any information on embarking and another hour in the plane before departure"
Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."
Punti negativi: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Punti negativi: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Punti positivi: "Nothing"
Punti negativi: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Punti positivi: "The crew and flight was faultless"
Punti negativi: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Punti negativi: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."
Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."
Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."
Punti positivi: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Punti negativi: "See above and the food was disgusting"
Punti positivi: "The service"
Punti negativi: "Nothing"
Punti negativi: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Punti positivi: "Seat comfort in business class Professional and friendly crew"
Punti negativi: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Punti positivi: "Aeromobile comodo e personale davvero professionale"
Punti negativi: "It was delayed"
Punti positivi: "Great people"
Punti negativi: "It was an hour late"
Punti positivi: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Punti negativi: "2 hours delayed..."
Punti positivi: "Great crew"
Punti negativi: "Food could be a bit better. White bread is unhealthy."
Punti negativi: "Freezing"
Le compagnie aeree che partono da Maryland e arrivano per Firenze hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Maryland per Firenze
Mascherine obbligatorie a bordo, mascherine fornite sui voli da Maryland per Firenze
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli da Maryland per Firenze
Test per anticorpi, test per sintomi per i voli da Maryland per Firenze
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili da Maryland per Firenze