Trova voli economici da Marrakesh per Milano

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have."

Punti positivi: "Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!"
Punti negativi: "The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt"

Punti positivi: "The food was good"
Punti negativi: "The seats were very cramped"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti negativi: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Punti positivi: "A very quick flight, but the crew was quite friendly!"
Punti negativi: "I would have liked for there to have been a gluten-free snack available."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "the entertainment kept cutting in and out on itself, and i was listening to classical music and it simply didn't work to hear anything whole. annoying but not critical"

Punti positivi: "Seats were comfortable, service efficient, entertainment good"
Punti negativi: "When cleaning the dishes away an attendant dropped several trays by my seat, then didn't clean very much, so for the rest of the long flight people were smearing pasta remains on the carpet and my neighbours and I were hopping about trying to avoid the mess."

Punti negativi: "The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Everything was on time"

Punti negativi: "Voli in ritardo"

Punti positivi: "Flight crew and food was wonderful."

Punti positivi: "Personal flight attendant. Didnt have to wait for anything. Personal customizable TV. Articulating chair. Food choices and flavors were amazing!"
Punti negativi: "A little pricey, bathrooms were a little crammed"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Punti negativi: "TSA made me miss my flight i have to wait until 7 am for a new flight"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"

Punti negativi: "Troppo freddo"

Punti positivi: "almost hrly refreshments courteous crew calm demeanor"

Punti positivi: "The entertainment, food, and crew were great."
Punti negativi: "I had no problems with this leg of the flight."

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "You have to pay for food unless it is pretzels."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Flight staff were kind and friendly"
Punti negativi: "I could not push my seat back and the man in front of me pushed his back leaving me very little room"

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Rubbish boarding staff"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "All good - flight, service all great!!!"

Punti positivi: "People. Food."

Punti positivi: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Punti negativi: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."

Punti positivi: "Slept through a meal and was given one when I woke up. Very friendly staff. Smooth flight and landing."
Punti negativi: "Movie selection rather limited"

Punti negativi: "Allow business passenger to use front bathroom."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Punti negativi: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Punti positivi: "Planes were on time and connections made."
Punti negativi: "One bag delayed as not put on flight and food could be better."

Punti negativi: "Everything was OK"

Punti negativi: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"

Punti positivi: "Boarding was quick and flight was calm"
Punti negativi: "The coffe and breakfast."

Punti positivi: "The crew was amazing, flight on schedule and good entertainment."
Punti negativi: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Punti positivi: "Crew was great and helpful despite oversight in my special meal."
Punti negativi: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"

Punti negativi: "Flight got delayed 30 minutes"

Punti positivi: "Friendly crew, upgraded seat was worthwhile"
Punti negativi: "More snacks in between meals,"

Punti negativi: "Troppo ritardo"

Punti positivi: "Service is awesome. Food is great."
Punti negativi: "People with short connection are affected by the 15 to 25 minutes delay."

Punti positivi: "The flight crew was so friendly and the food was really good."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Cabin facilities"
Punti negativi: "They didn’t bring one of my bags"

Punti positivi: "Crew was fantastic."
Punti negativi: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Punti positivi: "The flight was smooth, the service was friendly, and the food with plentiful."
Punti negativi: "Too much activity in the cabin during the flight."

Punti negativi: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Punti positivi: "Amazing crew"

Punti negativi: "Inflight was better than I expected. But needs upgrading air crafts."

Punti negativi: "lost baggage"

Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Punti positivi: "Crew was very friendly. Nice that wine was served without charge."
Punti negativi: "Announcements from the cockpit were hard to hear. Food has been better in past."

Punti negativi: "Still waiting to board after missing this connection had to be booked on another airline"

Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."

Punti positivi: "The entertainment options were good."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti positivi: "Good services!"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti negativi: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti negativi: "Food"

Punti positivi: "Everything. A truly faultless experience!"
Punti negativi: "Nothing"

Punti positivi: "The flight was great."

Punti negativi: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Timing & efficiency. Good food though only a sandwich."
Punti negativi: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Punti positivi: "Everything - Checkin, crew, food, entertainment"
Punti negativi: "Nothing"

Punti negativi: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Punti negativi: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Punti negativi: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Punti positivi: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Punti negativi: "lack of meal options"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "uncomfortable seats, narrow space"
Punti negativi: "If the plane had some wifi, better food,"

Punti positivi: "Nice crew seamless flight"
Punti negativi: "Would be nice if the planes were air conditioned on the ground because they're very very hot and it didn't cool down much during the flight"

Punti negativi: "Crew politeness"

Punti negativi: "Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what."

Punti positivi: "Crew"
Punti negativi: "At least they could offer drinks"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Efficient"
Punti negativi: "Offer drinks, water"

Punti negativi: "More space and reclining seats please!"

Punti negativi: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Punti negativi: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti negativi: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti positivi: "We got there."
Punti negativi: "Plane arrived late so boarded late. Crew was ridiculously slow with drink/snack cart. They served only 5 rows so we never got a drink."

Punti positivi: "Not much it’s a very regular flight"
Punti negativi: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"

Punti positivi: "Iberia airlines is a disaster"

Punti negativi: "My entertainment console went out right after takeoff. I can’t sleep on a plane, and I waited 5 hours for the attendant to finally reboot it. And one rather surly, overweight attendant with attitude"

Punti positivi: "The food was nice."
Punti negativi: "There was no water in business class toilets. The staff are not polite."

Punti negativi: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."

Punti negativi: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Punti positivi: "I found the flight to be about average for an economy flight"
Punti negativi: "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Hola todos estuvo ecelente"

Punti positivi: "The airplane was clean"
Punti negativi: "I don’t like when airlines make you pay even for water......"

Punti negativi: "The whole experience of missing my connecting flight due to Iberia's delay. When we deplaned they gave us Express Connection envelopes and told us to run to our gate - 21 minutes away, a passport and a security checkpoint along the way... this is after a red eye... facing an 11 hour delay before my next flight and a voucher to McDonald's - really????"

Punti positivi: "The movies and the leg room seemed better then normal"

Punti positivi: "Entertainment programs were the only positive"
Punti negativi: "uncomfortable and cramp seats very low quality food Alcohol had to be purchased! Are you serious? This is an international flight!!!"

Punti positivi: "Once again, my minor child (5 years old) was not seated with me. I don’t understand. Her birthday is listed with her ticket. Why ask the age of children under 11 if they’ll be seated with strangers? Moreover, we were loaded onto the plane from both ends, irrespective of our seats, so there was mass confusion as two sets of passengers were crossing over each other, looking for seats. Using hand signals to communicate, as it was an international flight with passengers speaking several languages. The crew stood at the entrances to the plane, watching."
Punti negativi: "My experience."

Punti positivi: "The attention, food and entertainment available on board"

Punti negativi: "Un po’ tutto"

Punti positivi: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Punti negativi: "Iberia charges for everything in in-flight service (even soft drinks)."

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Every thing special the staff generaste thy was perfect"
Punti negativi: "Nothing"

Punti positivi: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Punti negativi: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti positivi: "On time, boarded quickly, smooth.food was decent. Beautiful new aircraft that actually felt fairly spacious (all relative of course)."

Punti positivi: "Too long to check in not enough counter open , I was at the airport at 0500 for 0745 flight almost missed my flight when you don’t have the choice to do it online. Nothing is offered on the flight not even water spacialy after running around to find the gate, not on time made international connections difficult"

Punti positivi: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"

Punti positivi: "Overall was good but had lost luggage"
Punti negativi: "Entertainment"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti positivi: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Punti negativi: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Punti positivi: "surprisingly smooth transition with enough time to make all connections.."
Punti negativi: "wish I would have been informed of imports not allowed but more my bad..."

Punti positivi: "Clean plane, pleasant staff, excellent movie selection. food better than most."

Punti positivi: "The flight has enough leg room considering I'm 6ft. The entertainment was world class. The flight was smooth."
Punti negativi: "The flight attendant was slightly rude. The food was not so good. Every meal they had, had cheese in it."

Punti positivi: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Punti negativi: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."

Punti positivi: "Velocità di volo"
Punti negativi: "Sicuramente l’attitudine del personale (freddo) antipatico non disponibile problematico scortese Ma proprio pena"

Punti negativi: "More organized boarding process"

Punti negativi: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."

Punti positivi: "Personale cordiale e disponibile."

Punti positivi: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Punti negativi: "No delays."

Punti positivi: "Nothing"
Punti negativi: "They don’t even give glass of water in business class. Terrible attention."

Punti positivi: "Comfortable seats with nice pillow and blanket"
Punti negativi: "Boarding was awkward and slow."

Punti positivi: "The crew was very professional and service minded"
Punti negativi: "The food was disgusting this time as well as the last time I traveled with TAP. The seats was uncomfortable and in leather like material witch made the seats very warm and sticky."

Punti positivi: "Crew was outstanding"

Punti positivi: "Puntualità"
Punti negativi: "Pessimo snack delle ore 12:00 Identico a quello del volo delle ore 7:00 Mai successo"

Punti positivi: "Puntualità"
Punti negativi: "Pessimi snack"

Punti negativi: "Seats do not recline on this plane."

Punti positivi: "Everything was very good."

Punti positivi: "In time. Plane half full. Perfect."

Punti positivi: "Service was good and the food was better than average."
Punti negativi: "Paying extra for business class so you can sleep just isn't worth it with TAP. We had an older plane, showing its age, and the seats did not go completely flat. So, I kept slipping down and my feet jammed into the seat in front of me."

Punti negativi: "The flight was with some delay."

Punti positivi: "Very nice flight."
Punti negativi: "Boarding should be more organized."

Punti negativi: "Bad experience with charged"

Punti negativi: "Ritardo di due ore e passa per non precisato guasto tecnico al velivolo."

Punti positivi: "Seat"
Punti negativi: "No film"

Punti positivi: "Food snack was okay. Flight attendants were polite."
Punti negativi: "Gates were switched with no notification. Sat on the tarmac for 45 minutes before takeoff apparently waiting foR the little truck to tow us to the runway. The seats are incredibly short in length, zero room for a 6’3” person. I was terribly scrunched up and uncomfortable. Knees are raw from rubbing the back of the seat in front of me. I’ll be watching flights to be sure I never take this model of plane again or chooses another airline."

Punti positivi: "It was a very short flight, so non-reclining seats were not a problem. They also seemed a nice distance from the seat in front, so there was no problem of having the person in front basically in your lap."
Punti negativi: "They handed out a small biscuit which made me expect water or coffee to have with it. This is not the case."

Punti negativi: "Flight was three hours late."

Punti negativi: "Mi hanno cancellato il volo senza avvertire, dovevo partire alle 9 del mattino e mi hanno messo nel volo delle 19. Sono incinta e in piu viaggiavo con un bimbo di 7 anni, non ci hanno dato nemmeno un voucher per mangiare e il personale di informazioni a Lisbona sono stati tutti antipatici. Siamo arrivati a Zurigo alle 22:45 non cerano treni per Basilea, sono dovuta prendere un treno per Zurigo HB con tutte le valigge e da lí abbiamo preno un altro treno per Basile. Siamo arrivati alle 2 de mattino a casa. Viaggio STRAZIANTE PER COLPA DELLA TAP."

Punti negativi: "Even though I paid for my seats they weren't reserved and I had to request new ones. I paid €80 for them so I'd imagine they would have been reserved. Then they took my blanket when we were getting close with no explanation even though I was cold. I don't get this airline."

Punti negativi: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."

Punti positivi: "was a direct flight"
Punti negativi: "we were made to exit down a slepery stairs and pack ourselves like sadines on a bus to the terminal..not good!"

Punti positivi: "La puntualità e l'assistenza"
Punti negativi: "Avevamo prenotato il lettino da infante ma abbiamo dovuto chiederlo perché non arrivava."

Punti positivi: "Buona l'assistenza"
Punti negativi: "L'imbarco prioritario era un po confuso e non organizzato bene"

Punti negativi: "Ho dovuto pagare 25€ per avere un posto finestrino. Non senso."

Punti positivi: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Punti negativi: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."

Punti positivi: "Flight was on time and landed early. We got small samdwiches with a snack and juice."

Punti negativi: "I had 1 jour layover but was a big lide for air line I would never travel with this air line again the rest my life They have me pay my luggage. That is stealing from customers Butshit"

Punti negativi: "Half an hour late and waiting additional 15 minutes before being able to leave the aircraft"

Punti negativi: "Flight to LIS was delayed 2.5 hours, missed BCN flight. I was given a new flight, but boardng pass was canceled at gate. I'm stranded!"

Punti positivi: "Sicurezza volo, disponibilità assistenza immediata"
Punti negativi: "Posti in aereo molto stretti"

Punti positivi: "Sicurezza volo, disponibilità assistenza."

Punti positivi: "Great service, great comfort, great food and early arrival"

Punti positivi: "Crew"
Punti negativi: "Seats, food, no internet, no wifi no USB outlet Besically it's old time flight"

Punti positivi: "Good entertainment system"
Punti negativi: "Flight crew could have been more polite"

Punti positivi: "Not much"
Punti negativi: "no service. No drinks even in 1st class. No food. No snacks. No nothing."

Punti positivi: "The flights was conducted safely and professionally."
Punti negativi: "Minimal legeoom on the Airbus A319; several inches less than on the next TAP leg to BCN."

Punti positivi: "The crew was exceptional. Very, very friendly and professional. It stood out."
Punti negativi: "The airplane was pretty old and it's time for a makeover."

Punti positivi: "Economy/coach leg room was better than expected"
Punti negativi: "shuttle bus delayed once passengers had boarded for transfer to plane and delayed release to plane once we arrived at the plane, perhaps due to a plane repair, but wasn't told what the issue was before boarding"

Punti positivi: "The punctuality"
Punti negativi: "The airplane was small for a 8-9 hours trip, the seat were super small, I'm not a big person and I was very uncomfortable in them, the crew wasn't very nice, the food was a mess the girl next to me was a vegan and they give her a cheese sandwich, entertainment didn't work well there were only 4 channels, comparing to AirEuropa very mediocre and awfull airplane, really I'm from Venezuela and even there the airplanes are better, not worthy the 600$ one way ticket I got."

Punti negativi: "Food was a piece of bread with some ham.....why bother?????"

Punti positivi: "Friendly crew. Good info on delay"
Punti negativi: "No offer of coffee in businesss when woke up. Still 35-40 before landing"

Punti positivi: "Very quick and efficient"
Punti negativi: "Carryin size is so small for the airline"

Punti positivi: "N/A."
Punti negativi: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."

Punti positivi: "Great service"

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti negativi: "Include the baggage fee in the price of the ticket"

Punti positivi: "Yes"
Punti negativi: "Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it"

Punti positivi: "Check-in for bags was fast and the staff was very friendly."

Punti positivi: "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
Punti negativi: "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."

Punti negativi: "They have lost my baggage and it’s my 4th in Milan with no bags!"

Punti positivi: "I liked that a could get a row of seats to sleep in"
Punti negativi: "Better films, the selection was old and poor"

Punti negativi: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."

Punti positivi: "Great airline"
Punti negativi: "More choice of food"

Punti negativi: "La puntualità"

Punti negativi: "Boarding took 3 hours"

Punti positivi: "Le personnel à bord était très accueillant et professionnel"
Punti negativi: "L’avion utiliser pour faire la traverser de l’atlantic Était en mauvaise état au niveau des sièges, pas de moyen de charger les téléphone pas de télé long quand il y a 9:00 de vol"

Punti positivi: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"

Punti positivi: "The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again."
Punti negativi: "My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid."

Punti negativi: "There was a strike so out flight got delayed a few hours. But that wasn't air europa fault."

Punti positivi: "From the checking to the security check point to the new plains, spacious bathroom, outstanding service in the air. It was nice to travel comfortable with space between seats and for the first time I ate my food in an airplane!"
Punti negativi: "I can't think of anything.."

Punti negativi: "The company offers onboard entertainment but we have to pay extra for the headphones, ridiculous ! Just add $3 to the flight tickets but don't charge us money for stupid made in China headphones for God's sake ! Next time British Airways or Air France for me no more Air Europa. Moreover: In Madrid just before boarding to Miami, a guy from Air Euopa asked me some questions regarding my stay in the U.S.. That is NOT his business ! "How long are you going to stay in the U.S." ? This is NOT his business ! His job is to check if my passport is OK with my boarding pass, that's all ! Abuse of power or he has no clue what he was doing."

Punti positivi: "esta vez hicieron buen trabajo"

Punti positivi: "I was able to back to home"
Punti negativi: "The plane doesn't have a entertainement system for each one, instead it was a tiny screen on teh top of some seats. Food is average"

Punti positivi: "Everything was perfect"

Punti positivi: "Everything good"

Punti negativi: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Punti negativi: "The seats weren't too comfortable. Not all movies that were in the entertainment list in the website were actually in the flight."

Punti positivi: "the crew was nice the comfort of the plan was ok"
Punti negativi: "some people on the plan asked for Pasta, and the crew forgot us.. (personally - i left with no food at the flight from Madrid to Fortaleza) in the way back, from fortaleza to madrid, it took hour and a half, from the time i finished eating to the time the crew took the tray. it was very inconveniet"

Punti positivi: "The comfort and crew attentions"
Punti negativi: "Not enough toilets for so many people (296) and besides after a while they were filthy with tissues on the floor and all over the toilet. I restrained myself from using any of the toilets for the condition they were in."

Punti positivi: "The crew was professional."
Punti negativi: "The boarding process was highly disorganized: all travelers line up at the gate and attempt to cram their way onto the plane regardless of whether this behavior delays the flight."

Punti positivi: "NOTHING"

Punti positivi: "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Punti negativi: "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Punti positivi: "The crew was friendly and one started bording it when ok."
Punti negativi: "It was delayed, as normally, 45 mins this time. Awful experience going through security in CDG I would avoid that airport at all cost. Randomly making you wait luggage before security, with add extra 30 mins to the security processes, not sympathy of staff even if flight people may miss their flight."

Punti positivi: "On time and a nice crew."
Punti negativi: "Terrible food, entertainment, seat and amount of leg room."

Punti negativi: "The plains are old and uncomfortable, very little space in between seats. The food wasn't good"

Punti positivi: "The view"
Punti negativi: "Beeing 1.5 hours late for a 25min flight No info Filthy airplane"

Punti negativi: "We flew twice in 2 weeks. One way the delay was 40m, back - 1 hour"

Punti negativi: "Website not working. I had to call and was sent a PDF boarding pass without a barcode. I ended queuing at the checkin counters again."

Punti positivi: "Nice, new, spacious aircraft!"
Punti negativi: "Grouchy stewardess. Most stewardesses did not speak English. Vacant exit row not available to sit in. Boarding staff did not notify by loud speaker of boarding beginning in Miami."

Punti positivi: "Flight quick and uncomplicated."
Punti negativi: "Boarding chaotic. No food or entertainment involved."

Punti positivi: "787 is a nice, modern plane"
Punti negativi: "Crew was kind of rude. Late dinner service, on a overnight transatlantic lasting only 7.5 hrs one cannot wait More than two hours to get dinner and be able to catch some sleep. Noisy breakfast service, it did not matter if people tried to keep sleeping. The in-flight entertainment program was not tested and needed to be rebooted well into the first hour of flight. Poor preparation and not very kind crew."

Punti positivi: "Air Europa honored my SkyTeam Elite Status!"

Punti positivi: "Crew was very pleasant and helpful; I forgot to put my seat up n they got me straight with a big smile!! Makes a difference how you correct people. Plane looked fresh n clean And had pillows n blankets, didn't have to ask for one. Four smooth landings!! Thank you for a great trip"
Punti negativi: "Tight squeeze sitting"

Punti positivi: "the aircraft how clean it was."
Punti negativi: "that the flight was delayed for 1 houyr."

Punti positivi: "Nothing"
Punti negativi: "- you need to pay for everething !!!!"

Punti positivi: "Price was Ok, but not great for a 30 minute flight"
Punti negativi: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."

Punti positivi: "On time. Cabin in very good condition. Staff friendly and professional"
Punti negativi: "No back of the seat video. No power outlets."

Punti positivi: "I'm six feet tall with long legs and I was actually comfortable for the flight. It was nice for a change."
Punti negativi: "It was a connecting flight for a lot of people but the crew didn't say where to go for connections. I know that's not really their job, but many people (ourselves included) were running through the airport to first find then travel to our connections. A simple "go right for connections" could have sufficed because in a very un-airport-like move, there were no signs about connections, just gates, and our boarding pass for the connection said Gate ABC--which meant it was either Gate A (60 options), Gate B (60 options), or Gate C (60 options) and Gate A was slightly left and the other two were about a 30 minute run/walk. We had 45 minutes between flights, which we thought was reasonable, but we spent 15 of them trying to figure out where to go and asking airport employees who said follow the gate number and when we showed them Gate ABC, became confused because there was no gate number."

Punti negativi: "Airlines provides no customer support. Do not take it. You have been warned. If you need any changes or any cancellations the policies are extremely unfair. Complete garbage."

Punti positivi: "As indicated above the boarding procedure, the crew, and the food provided very positive experiences."
Punti negativi: "The principal negative experience which made the overall flight experience very disappointing was the lack of leg room. I am 6 feet and about 4 inches tall, therefore flights are never very comfortable. However, out of many airlines I have used Air Europa provides the least amount of leg room. The flight was very uncomfortable. It lasted nearly 12 hours, but I never came close to being able to take even a short nap. This was the worst flight experience I have had. There should be an advisory to warn tall individuals like myself."

Punti positivi: "Good flight"
Punti negativi: "My wife required wheelchair. No one at entrance of airport to help us. Air Europe booth directed us upstairs to gate. It was wrong information. We had to go back downstairs my wife pushing cart with her cane. Also we did not know that we had to pay for extra bags. There was no fees coming so I assumed there was none going back. $120 euros for 2 bags. Almost as much as the flight. I had no choice but to 120 euros without warning"

Punti positivi: "timeliness and attentive staff."
Punti negativi: "Tne Air Europa departures site at Barajas is like a State Secret- almost impossible to find. The airport info is no more helpful. Once you do get to Terminal I, there are No signs directing you to their ticketing desks. You have to go askina people and praying they do not mislead you ,to finally find it literally at landsend. It would be very helpful if the airline included information as to the correct terminal and the position of the baggage and boarding pass check in in its reminder of the scheduled flight. I hesitate to travel with them again because of the airport experience, not their service once you find them."

Punti positivi: "Blanket and pillow meal ok staff friendly and attentive"
Punti negativi: "No boarding call headphones sold crush to get on flight"