Trova voli economici da Malaga per Sicilia

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti positivi: "Crew was really nice can’t complain"
Punti negativi: "Other airlines offer free beer or even hard liquor here u have to pay"

Punti positivi: "Crew"
Punti negativi: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Punti positivi: "Water provided."
Punti negativi: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"

Punti positivi: "Lost the luggage"

Punti positivi: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Punti negativi: "Bread of sandwich was dry."

Punti positivi: "Best food I've ever had on an airline! Great flight. Not too full."
Punti negativi: "Arm rests didn't lift all the way up on the plane."

Punti negativi: "Seats are tiny and uncomfortable!"

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti positivi: "Great staff and air flight attendants"

Punti positivi: "Great cabin crew!"
Punti negativi: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Punti negativi: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Punti positivi: "We did not get on any flight to NY!!!!"

Punti positivi: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Punti negativi: "Nothing. It was a quick and easy trip!"

Punti negativi: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti negativi: "Delayed again"

Punti positivi: "Crew was great. This flight is what I would expect from Swiss."

Punti negativi: "All of it"

Punti positivi: "Excellent Service. Excellent food."

Punti negativi: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Punti positivi: "Swiss Air the best!!!!"

Punti positivi: "Flight is conformable.. Crew was fine."
Punti negativi: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Punti positivi: "Food and movies"
Punti negativi: "Staff was not attentative. We were very misinformed on the seat upgrade we paid $100 for. And our liggsge was damaged and they had us walking all over ohare airport for no reason at all instead of addressing the issue at Swiss air."

Punti positivi: "Most everything about the process."
Punti negativi: "Person in front reclined chair fully and left virtually no room for sitting!"

Punti positivi: "Was a very quick flight."

Punti positivi: "Tried hard but cannot recollect one thing that was better than average."
Punti negativi: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Punti positivi: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Punti negativi: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Punti positivi: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Punti negativi: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Punti negativi: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"

Punti positivi: "A+."

Punti positivi: "Nice staff"
Punti negativi: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Punti positivi: "The quiches are so yummy, and very compact and easy."

Punti positivi: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"

Punti negativi: "Major delay"

Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"

Punti positivi: "No delays. Good boarding *but I have Senator status so I bypass lines). Food good even on short flight"

Punti positivi: "The trip thank God was not a long flight."
Punti negativi: "Crew was not very nice unfortunately."

Punti positivi: "Super nice and skilled staff, everyone was great to interact with."
Punti negativi: "Not a thing."

Punti positivi: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Punti negativi: "In this flight nothing , one of the worst I have ever had ."

Punti positivi: "upgraded to First Class with Voucher. Service was immaculate, very friendly and professional. First Class, at least on this flight was a bit aged, the seat is quite comfortable but you could see that it is actually already old."
Punti negativi: "Entertainment system with old low-res monitors and outdated system. Didn't work for a while and had to be restarted several times. Needs urgent renewal."

Punti negativi: "The crew at the check-in was rude, confused, and ignorant, and flight attendants were forgetful and ignorant."

"the food on board."

Punti negativi: "food could been more better."

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."

Punti positivi: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"
Punti negativi: "Seats were confortable but when we arrived in toronto, one of our invalid wheelchair was taken away and also had no crew member"

Punti positivi: "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
Punti negativi: "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"

Punti negativi: "Nice flight"

Punti positivi: "Crew was below average,seats was horrible"
Punti negativi: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "Good food"
Punti negativi: "Slow boarding, bad entertainment screen which should be replaced"

Punti negativi: "Delay of 1 hour, waited on the plain extra hour."

Punti positivi: "Not much"
Punti negativi: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Punti negativi: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"

Punti negativi: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"

Punti positivi: "Excellent service from ticket agents, cabin stewards, etc."
Punti negativi: "Because we were late, my baggage didn't get transferred. I had to ask around to find out who handles Turkish air baggage issues in Tel Aviv. I found out within a out half an hour what would happen -- you had them delivered to where I was staying the next day. It all went smoothly and fortunately I had allowed extra time after I arrived ... no problems. And the people who handled your baggage claims were professional."

Punti positivi: "Flight was on time, relatively clean and the food was quite nice"
Punti negativi: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."

Punti negativi: "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."

Punti positivi: "They crew were very pleasant and polite. It was one of best flights I have had internationally"
Punti negativi: "The heavy turbulence but, that's beyond their control"

Punti positivi: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Punti negativi: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Punti positivi: "had a medical emergency mid flight and the crew was fantastic and accommodating."

Punti negativi: "My only complaint would have to be that their bathrooms on the plane were a dirty. Other then that the airlines was excellent!!!! I would definitely recommend Turkish Airlines to family and friends."

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Punti positivi: "Good service"
Punti negativi: "Departure delay"

Punti positivi: "The Airport and shopping"
Punti negativi: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Punti positivi: "I love Turkish airlines, expecially when it's a connection flight to Istanbul. I am an American citizen living in USA and my wife and I travel to Egypt quite frequently. We have realized the big distinction in services when we travel from USA to Turkey VS Turkey to Egypt . The USA to Egypt staff was great, especially the ones at dulles airport."
Punti negativi: "The only problem I had with that was the infant Bassinet, it was extremely uncomfortable for our baby"

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The water"
Punti negativi: "There was a malfunction on the aircraft after the first taxi attempt. I understand that these things happen but there was zero communication from the captain or the crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. No water was distributed, and no attempt to communicate the situation with the passengers. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Finally the issue was resolved and we went on our merry way. In short, all crew-passenger issues could have been resolved with more communication and water. Go forth and sin not again."

Punti positivi: "Great service and food"

Punti positivi: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Punti negativi: "Explanation was the minimum expected and absolutely required"

Punti negativi: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Punti positivi: "Constant service, food, entertainment."
Punti negativi: "Seat area is too small. No room for legs/feet. Garbage was not picked up."

Punti positivi: "Smooth flight and shorter than planned. Good service overall."
Punti negativi: "I liked everything"

Punti positivi: "Very crowded on the plane with little leg room and very difficult to pass down the isle to get to the bathrooms. Food and entertainment were very good."

Punti positivi: "Entertainment was good."
Punti negativi: "Crew could be nicer and smile more often to the passenger."

Punti negativi: "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."

Punti positivi: "Food was good."
Punti negativi: "Seats where extremely uncomfortable. Flight attendants and aircraft staff were so rude and unfriendly at all."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "So quick boarding"
Punti negativi: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Punti positivi: "Food, entertainment, and crew were great!"

Punti negativi: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "I like the entertainment system with lots of movies chooses."

Punti positivi: "Turkish crew members are usually very friendly."

Punti positivi: "Friendly workers"
Punti negativi: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"

Punti positivi: "*Lots of legroom *They still serve food! *Luggage fee extortion not as egregious as other airlines. *Nice entertainment system. Put simply: Turkish airlines is what most airlines USED TO be like about 25 years ago."
Punti negativi: "*Boarding is usually a bit disorganized with people always trying to switch seats. *If you are flying from Germany to Turkey, get on early. The overhead luggage compartments fill up fast. *This is more of a cultural thing: but it is annoying that passengers routinely get up and start grabbing their bags before the aircraft has even retracted the speed brakes upon landing..."

Punti positivi: "Yes, Very good"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "Everything perfect and arrive to destination on perfect time."
Punti negativi: "All positive."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Wifi on klm"

Punti positivi: "Flight and the crew!"
Punti negativi: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Punti negativi: "The KLM crew are always great serving and treating you. Well above many other airlines."

Punti negativi: "Fix the damn KIOSKS at Vienna!"

Punti positivi: "Just as I expected. And I made my last connection easily."

Punti positivi: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Punti negativi: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Punti positivi: "Seat was comfy and spacious for economy class"
Punti negativi: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Punti positivi: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Punti negativi: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Punti negativi: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Punti negativi: "Troppo ritardo"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Punti negativi: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Punti positivi: "Quick flight"

Punti positivi: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Punti negativi: "tough to sit on a plane for 9.5 hours"

Punti positivi: "Crew was in a festive mood, the meal was unexpectedly delicious"
Punti negativi: "Seats ok, but could be more comfy"

Punti negativi: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Punti positivi: "MCR airport Mert & Greet parking was smooth and efficient."
Punti negativi: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Punti positivi: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Punti negativi: "Nothing"

Punti positivi: "Time and Good clean place.. in This case airpöane.."
Punti negativi: "It was not entreteiment st all"

Punti positivi: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Punti negativi: "That it didn’t happen."

Punti positivi: "Food and staff behaviour"
Punti negativi: "Entertainment"

Punti positivi: "Good services!"

Punti negativi: "We did not get two of baggage at the destination."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Good service onboard, good food. On time."

Punti positivi: "Booked extra room seat which gave me good room for seating"

Punti positivi: "Nothing"

Punti positivi: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Punti negativi: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Punti negativi: "Bag was lost"

Punti positivi: "Consistently high standards"
Punti negativi: "Nothing"

Punti positivi: "Helpful and smiling cabin crew."

Punti positivi: "The cabin crew were pretty good. That's about all that was good."
Punti negativi: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Punti positivi: "newer plane, good staff"
Punti negativi: "need better and more food options, more often"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Punti negativi: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The cabin crew, the flight and communication and the cleanliness of the plane."
Punti negativi: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Punti positivi: "Service"
Punti negativi: "Only one queue for boarding. Flight late on arrival."

Punti positivi: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Punti negativi: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Punti positivi: "Speed, crew, and reliability."
Punti negativi: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Punti positivi: "The cabin crew were fantastic and funny"
Punti negativi: "Tiny seats"

Punti positivi: "Staff, service"
Punti negativi: "Nothing"

Punti positivi: "Ho chiesto di essere spostata in quanto troppo vicina ai bambini e sono stata accontentata"
Punti negativi: "7 ore di ritardo, il cibo era veramente pessimo e in atterraggio l ala destra ha avuto un preoccupante flash accompagnato da rumore strano."

"Non ho preso il volo"

"Nothing good to say. Customer services was OK."

"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"

"The flight was hours late and caused me to miss my connection to Boston. Iberia was slow to fix things at the airport and ended sending me to a low-budget hotel. This was a bad experience overall and I will likely discontinue using Kayak again going forward."

"Flight restrooms were dirty"

"Booked flight on Iberia.com. There was no way to contact them to make a desired date change. Nobody answers the phone and social media refers you to phone channels. Vueling refused to help and referred us back to Iberia who doesn’t answer the phone."

Punti negativi: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"

Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"

Punti positivi: "The crew was very attentive"
Punti negativi: "Food and seat comfort"

Punti positivi: "Nothing at all"
Punti negativi: "Seating, more space, luggage delivery"

Punti positivi: "The crew was polite"
Punti negativi: "A canceled flight with poor rebooking and then another 90 minutes delay. 47 hours of travel from Israel to Cleveland"

Punti positivi: "Everything was fine and smooth"

Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"

Punti positivi: "Nothing special."
Punti negativi: "The seats are awful."

Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."

Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"

Punti positivi: "Nothing"
Punti negativi: "Very small plane, so much turbulence during flight. It was the worst."

Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"

Punti negativi: "Pedí que me manden la factura del vuelo y no me a llegado nunca."

Punti positivi: "Nothing"
Punti negativi: "The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable."

Punti negativi: "To be honest, i feel like your pricing is very misleading. I was not prepared to pay $60 per bag in luggage fees. For an international flight, I believe your site should be much more clear in stating whether the fees paid will include luggage or not. I will consider other options in the future to avoid this unpleasant surprise at the airport."

Punti positivi: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Punti negativi: "The food could be better"

Punti negativi: "Why you have to charge for the bags ?"

Punti negativi: "I can’t rate it is it left without us"

Punti negativi: "I was not able to check in online"

Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"

Punti positivi: "Very nice crew members!"
Punti negativi: "The food was So So. We had to take a bus to the plane out in the middle of the taxi area. Sat on the bus for several minutes be fore they would let us board."

Punti positivi: "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."

Punti positivi: "Excellent flight, confortable seas, emergency seat. Great in flight service and entertainment and always on time"

Punti positivi: "Flight was short."
Punti negativi: "Did not have any leg room. Could not get my knees and legs into the seat area."

Punti negativi: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."

Punti negativi: "Crew wasn’t unfriendly , no food was provided"

Punti positivi: "Overhead storage was generous. Being able to check flight progress while in the air."
Punti negativi: "They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker."

Punti negativi: "Un po’ tutto"

Punti positivi: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Punti negativi: "Iberia charges for everything in in-flight service (even soft drinks)."

Punti negativi: "Few minutes late. Which caused us to miss our main flight. Still have no luggage. Why would flight like that be scheduled so close together. Impossible to accomplish after going thru customs."

Punti positivi: "The seat space on the emergency area"
Punti negativi: "The dirtiness on the toilet area after long flight ....the system should be automatic to be sanitized"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"

Punti positivi: "Crew did get us on standby; more legroom than trans-Atlantic flight"
Punti negativi: "6 hours too late"

Punti positivi: "on time"
Punti negativi: "business class is the same as eco...very poor...LH aslo have regional line, much much better."

Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"

Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"

Punti negativi: "Baggage lost is constantly a problem with Jerez Airport!"

Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"

Punti negativi: "On time, food is ok."

Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."

Punti negativi: "there was a delay of over an hour and no explanation was given either in Spanish or in English."

Punti positivi: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Punti negativi: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Punti positivi: "Nothing, their attitude showed no interest in helping me and my mother going back to the US."
Punti negativi: "They were not able to bring us on board even if we made it an hour early."

Punti positivi: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Punti negativi: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Punti positivi: "personale ok, svago ok"
Punti negativi: "distanza tra i sedili, comfort"

Punti positivi: "personale ok, sedili troppo vicini e scomodi"
Punti negativi: "aumentare lo spazio tra i sedili"

Punti positivi: "Nothing"
Punti negativi: "If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US."

Punti negativi: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."

Punti negativi: "Flight was on time and plane clean and in good shape. Crew was very friendly."

Punti positivi: "The flight was on time and the staff were great."
Punti negativi: "The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything."

Punti positivi: "Flight wa smooth, little to no turbulence."
Punti negativi: "No notice of the delay. There were several adecúate attendants and one needs to be taken out of her misery. What an awful negative and rude person, I feel sad for her. The others were ok."

Punti positivi: "Nothing"
Punti negativi: "Better plane Leave on time.....almost missed my connection to NY Lost my bag"

Punti positivi: "The plane was delayed 1hr and 30 minutes and I have to run to catch the connecting flight. I had to ask people to let me pass them at the police control in foreign country"

Punti negativi: "No AC"

Punti negativi: "I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future"

Punti negativi: "check in was slow"

Punti negativi: "Very poor company . Not recomendet . Dont fligth wuit them"

Punti positivi: "Crew was quite polite and sympatic"
Punti negativi: "The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste."

Punti negativi: "Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump."

Punti positivi: "Everything as expected!"
Punti negativi: "Had to pay for food. not a single chip :("

Punti negativi: "La puntualità"

Punti positivi: "Crew was nice and dreamliner is very conforable"
Punti negativi: "New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs."

Punti positivi: "Unfortunately there is not one positive thing I can say"
Punti negativi: "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Punti positivi: "Landed ahead of schedule. Left on time"
Punti negativi: "There was nothing I didn't like"

Punti positivi: "Great food"
Punti negativi: "Economy is cramped for 6’3” passenger"

Punti positivi: "Modern clean plane, excellent crew"
Punti negativi: "Flight was delayed but no announcements were made"

Punti negativi: "The second serving of food -both inbound & outbound flight- was terrible. White bread sandwuch with one slice of ham and one slice of really cheap cheese."

Punti positivi: "Fine plane, took off on time from Malaga and got to Paris ahead of schedule!! Staff kind and courteous overall a pleasant experience"
Punti negativi: "Had to pay for food!"

Punti negativi: "I booked a flight from Lisbon to JFK with a stopover in Madrid. Instead of going to JFK, my flight landed in Boston. There was no AirEuropa representative in Boston. The state police told all of the passengers that we were considered stranded and that we had to figure it out ourselves and then seek reimbursement from AirEuropa. I had to take a greyhound bus in the middle of the night to get to NYC. It's as terrible as it sounds. I am filing a complaint with AirEuropa"

Punti negativi: "Dejaron el equipaje en malaga"

Punti positivi: "Although I was able to board the airline didn't have my name or reservation number or anything... it was like i never purchased a ticket. I had to wait until the plane was boarded and hope that someone didnt show up to get in the plane. This was the first leg of other connections to go to Amsterdam and it was too close to ruin my complete itinerary."
Punti negativi: "I did not appear in the airline system"

Punti positivi: "I was put on standby because I wasn’t able to check in before getting to the airport. They were overbooked."

Punti negativi: "Sat sweltering on tarmac with doors open. All passengers sweating"

Punti positivi: "I think that good service of a plane should not be paid to watch movies and very uncomfortable watching movie on the phone screen. The WIFI is very expensive and the food looks like hospital"
Punti negativi: "I wish all of the above to improve"

Punti negativi: "Advance check-in did not work -- tried 3 times. Entered all the info, pressed enter and nothing happened."

Punti negativi: "Food very bad, long delay, reading lamp did not work, waiting time at landing, bad airline ... not recommended"

Punti positivi: "The staff were friendly, 1 woman went out of her way to help everyone. The plane was clean, bathrooms also, seats were roomy enough. Plane felt like it may be a newer one."
Punti negativi: "You had to pay for all food and drink. No complimentary anything offered, even water."

Punti positivi: "I guess not being in the middle seat since there were none and having a seat to myself."
Punti negativi: "There was a delay getting into the plane and then it was still super hot in the plane. Also baggage wasn't clear in terms of buying checked in baggage."

Punti positivi: "The flight was easy to board when it was time. We left and arrived on time."
Punti negativi: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."

Punti negativi: "Really uncomfortable airplane with painful seats. Entertainment system (and airplane as a whole) was very outdated. Take off and landing were awful--it seemed like the pilot didn't know what he/she was doing."

Punti negativi: "prop plane"

Punti positivi: "Boarding was delayed by almost 2 hours and the reason given in the terminal speakers was "due to a crew change". This delay was ignored by the captain and crew upon boarding the plane 2 hours later. Even a simple apology would have been nice. The crew seemed a bit tense and the service was ok, not more. Some symbolic compensation would have been in place."
Punti negativi: "The flight itself was OK."

Punti positivi: "terminal E7 was filled about 15 AE personnel standing around doing not much of anything. Not even simple announcement welcoming or informing the customers of why its flight was delayed. They were busy greeting their own VIP's heading in and out of the business class. When asked what's going on, the AE personnel simply stated 'just wait'"
Punti negativi: "At the security, i was turned away because TSA will not take Air Europa's electronic boarding pass. When I went back to the check in counter, I asked why, no answer from three people at the check in standing around. Again, indifferent attitude. Shouldn't AE inform customers of this time wasting problem? No self check in kiosks."

Punti positivi: "Check in perfect directions great plane great sits comfortable"
Punti negativi: "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"

Punti positivi: "Fell asleep for almost the whole 2.5 hour flight so I'm with it."
Punti negativi: "Can't thing of anything"

Punti positivi: "The plane and technology were top notch"
Punti negativi: "Food was not worthy for a food bank."

Punti negativi: "Food can be improved"

Punti positivi: "Lunch (TLV - MAD) was excellent Breakfast (MAD - TLV) was horrible! Plane was clean and new."
Punti negativi: "Space between seats is minimal. Over 1.80 m' may suffer."

Punti negativi: "When I booked my flight it was not at all clear that I had to pay for checked luggage, therefore I had to pay extra when I arrived at the airport. Please make it clear from the very beginning that checked luggage is not included. Easy Jet does a great job of this, giving you the option to pay for a checked bag when buying your ticket. With Air Europa, I had no idea at all."

Punti negativi: "You had to pay for internet....then you don't revive it. When asked for a refund...she acted like she didn't understand. Cater to non English speaking. Did not attempt to talk to us"

Punti positivi: "Overall the experience was pleasant, once we figured out that things were fine. The crew was friendly and the seats are better than United Airline."
Punti negativi: "We arrived at JFK early 4 hours before departure, and there was no sign and no one to ask questions. The check-in did not start until 2:30 before departure and there was no announcement."

Punti positivi: "I arrived."
Punti negativi: "No entertainment. My husband's system was missing buttons. The person on the next row couldn't lower table. Might need maintenance. My husband and I paid for upgraded seats but they were given away. We had to fight to sit together. Not very happy."

Punti positivi: "Good flight"
Punti negativi: "My wife required wheelchair. No one at entrance of airport to help us. Air Europe booth directed us upstairs to gate. It was wrong information. We had to go back downstairs my wife pushing cart with her cane. Also we did not know that we had to pay for extra bags. There was no fees coming so I assumed there was none going back. $120 euros for 2 bags. Almost as much as the flight. I had no choice but to 120 euros without warning"