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Punti positivi: Flight crew were excellent.

Punti positivi: In flight entertainment was excellent

Punti negativi: My first flight the seat was towards the back and was smaller than others.

Punti positivi: Crew was great

Punti negativi: Not enough room for baggage

Punti positivi: Everything was outstanding

Punti negativi: Nothinng really

Punti positivi: Already commented in the Hanoi to Seoul part. Sorry.

Punti negativi: Food

Punti positivi: Service was excellent

Punti negativi: Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior

Punti positivi: Nice crew

Punti negativi: Food

Punti positivi: yes! amazing crew! thank you so much!

Punti negativi: perfect already!

Punti positivi: The crew were pleasant and helpful

Punti negativi: The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens

Punti positivi: Friendly crew, new release films

Punti negativi: Quicker boarding and better food

Punti positivi: Love that meals are part of the flight. Excellent meals, great service.

Punti negativi: Boarding announcements hard to hear in gate area at Gatwick.

Punti positivi: Cabin crew was extremely friendly, welcoming, and provided good inflight service.

Punti negativi: The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy.

Punti negativi: The plane was delayed

Punti positivi: Never made this flight, rerouted Around Pakistan

Punti negativi: Y’all could have given some perks or extra miles

Punti negativi: Food was OK, could have been better.

Punti positivi: Food is the best of any airline service

Punti negativi: The main issue was getting off the plane in Sydney - we had to wait for a bus to offload us as the plane was sitting a long distance from the terminal. The bus eventually came, offloaded half the passengers and then returned 20 minutes later to start to offload the rest. It's the longest time I've ever spend disembarking from a plane and clearing an airport - very poor whoever was responsible (I'm assuming Sydney airport was at fault).

Punti positivi: The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know.

Punti negativi: It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me.

Punti positivi: Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus.

Punti negativi: Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!

Punti negativi: WC size (too small) and location ( way too close to flight staff and food section)

Punti positivi: Everything

Punti negativi: Nothing

Punti negativi: Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk.

Punti positivi: Seats were super comfortable and on time arrival.

Punti negativi: Food servings timings, were not matched with the New York time zone.

Punti positivi: Good service

Punti negativi: The airline staff Abu Dhabi were very unhelpful. They have our seats away to other people. Then they lost our bags. Horrible experience. Would never fly them again!

Punti positivi: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Punti negativi: Food can be better.

Punti positivi: On time flight

Punti negativi: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.

Punti positivi: quick/efficient boarding - good staff - good food - easy flight !

Punti negativi: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Punti positivi: Lovely crew, very helpful

Punti negativi: N/A

Punti positivi: Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport

Punti negativi: No downsides at all

Punti positivi: The crew was amazing and the food was great.

Punti negativi: Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress.

Punti positivi: Yup all gud

Punti negativi: All gud

Punti positivi: One of the nicest crews I've had the pleasure of flying with

Punti negativi: Nothing I could tell at the moment.....

Punti positivi: Airport checkin crew sucked, in-flight crew were fantastic!!

Punti negativi: They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??

Punti positivi: The crew was nice but that’s about it

Punti negativi: Maybe a 333 in economy rather than a 343 Seats were too congested. Hardly any place to move

Punti positivi: The crew was amazing, the seat was comfortable

Punti positivi: It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight.

Punti negativi: The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like.

Punti negativi: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

Punti negativi: Overhead space on plane was very limited.

Punti positivi: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Punti negativi: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

Punti positivi: KLM staff is great

Punti negativi: Flight cancelled

Punti positivi: quick/efficient boarding - good staff - good food - easy flight !

Punti negativi: the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -

Punti positivi: Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey

Punti negativi: Softer seats

Punti positivi: Crew very friendly and helpful

Punti negativi: Delayed because of a sick passenger

Punti positivi: Great crew and service

Punti negativi: No good beer selections and the water had a bad taste l.

Punti positivi: Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet.

Punti negativi: The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class.