Trova voli economici per Harare

Punti negativi: "Everything was just great in their business class."

Punti positivi: "Qatar Airways ground staff and cabin crew were excellent throughout the journey. The cleanliness and comfort of the plane was also fantastic."
Punti negativi: "I can't think of anything that wasn't good."

Punti negativi: "Food"

Punti positivi: "The crew was unparalleled. Really. Attentive. Friendly."
Punti negativi: "Nothing could have been better beyond the signs at the gate."

Punti negativi: "Too much A/C, feel cold."

Punti negativi: "Toilets needs air freshener as so many passengers use them."

Punti positivi: "Amazing crew. Great service in economy."

Punti positivi: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."

Punti positivi: "Great experience"
Punti negativi: "Excellent"

Punti positivi: "Crew were so good"
Punti negativi: "Everything is good"

Punti negativi: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."

Punti positivi: "Service"

Punti positivi: "Super comfy seat and entertainment, plus staff super nice"
Punti negativi: "Too long on boarding"

Punti positivi: "Super check in, great entertainment options"
Punti negativi: "Cabin crew were not very helpful. Food was average at best."

Punti positivi: "Good movie selection, very friendly crew"

Punti negativi: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"

Punti positivi: "Food was good, staff was excellent."
Punti negativi: "Can't think of anything."

Punti positivi: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"

Punti positivi: "It was on time."
Punti negativi: "The food sucked."

Punti negativi: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."

Punti positivi: "Good leg room. Food was best airline food I've ever had....... By far"
Punti negativi: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Punti negativi: "Stupid and unbelievable rules"

Punti negativi: "Flight was delayed for 4 hrs"

Punti positivi: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Punti negativi: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Punti positivi: "Friendliness of staff. Cleanliness"

Punti positivi: "Great service. Great food. Great entertainment."
Punti negativi: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Punti positivi: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Punti negativi: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Punti positivi: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Punti negativi: "No comment"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti positivi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"
Punti negativi: "The flight left without me! Nobody called my name or came to find me while I was in the lounge!"

Punti positivi: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Punti negativi: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."

Punti positivi: "They make you feel like a person"
Punti negativi: "Nothing"

Punti positivi: "The service was okay"
Punti negativi: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"

Punti negativi: "I did not like the entertainment because it did not work well!!!!!"

Punti negativi: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Punti positivi: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Punti negativi: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Punti positivi: "My family was happy with the service provided by Qatar airline."

Punti positivi: "Transit airport lounge allowed owing to gold status"
Punti negativi: "3 hour delay in take off on Riyadh - Doha sector. No food was served while we waited in the plane to take off. There was no definitive time given for take off during the three hour wait in the plane."

Punti positivi: "Much better knee space. Excellent flight, good service..."

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Punti negativi: "Nothing Everything was the best"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Ground Crew was friendly and did adjust my seating."
Punti negativi: "Food quality was average. More choices needed."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Punti negativi: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Punti positivi: "Entertainment"
Punti negativi: "Food"

Punti positivi: "Amicable staff"
Punti negativi: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."

Punti positivi: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"

Punti negativi: "We normally fly business class, but this was a quick side trip so we settled for economy."

"+ Equipaggio sempre allegri e felici + Interno aereo nuovo e pulito + Buona attenzione alla disciplina anti-COVID - Partenza in ritardo inizialmente per problema staff, poi valigia da scaricare per passeggero mancante, finalmente per problema attrezzatura aeroporto. Una storia… - Postazione 26F molto ristretto con poco spazio per i ginocchi, bracce, sotto la sedia davanti. sono nella media per altezza (182cm) ma mi sentivo scomodo."

"Fully booked so the BA policy of 2 pieces of carry on falls down...."

"The company did not know how to handle COVID bureaucracy efficiently or even correctly. We were asked to fill in four forms when only one is needed or even checked at all. I had to come in early to the airport, take a COVID test and then wait in the airport departure lobby for almost 1h to check in while waiting for the test results. Given that I spent a substantial amount to get a business ticket, I expected my time to be respected and to have business facilities made available. Once reached, the lounge now has an ordering system instead of self-service. The food was honestly disgusting, cold boiled rice without any salt and some "Spanish chorizo chicken" that had no chorizo and tasted like boiled chicken dropped in reheated tomato sauce. The plane departed one hour late. The business class seat was small, but comfortable. The company sent a boiler plate email apologizing which is something you appreciate the first time and it becomes grating when you get more than one per week."

Punti positivi: "It’s ok"
Punti negativi: "Timing and food"

Punti negativi: "Cibo"

Punti positivi: "Great crew"

Punti positivi: "The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up."
Punti negativi: "We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead."

Punti positivi: "Crew worked hard to keep to time and make passengers comfortable."
Punti negativi: "Boarding gate crowded."

Punti negativi: "Seriously on an international flight between Linate, Milan to Heathrow, London PAY pounds for a hot coffee or tea."

Punti positivi: "Niente"
Punti negativi: "Volo in overbooking ho dovuto imbarcare i passeggini Cibo a pagamento Personale scortese"

Punti positivi: "Tutto bene"

Punti positivi: "Great crew, excellent legroom, excellent meal, snacks"
Punti negativi: "Eliminating the 1 hour delay to get to the gate at Logan after landing early."

Punti positivi: "L'hostess"
Punti negativi: "Private bus for business class would be better"

Punti positivi: "Nothing."
Punti negativi: "Almost everything. BA is simply an embarrassment."

Punti negativi: "Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing."

Punti negativi: "Lo scalo del ritorno è stato troppo breve e a causato lo smarrimento del bagaglio . Inoltre un viaggio che dura un giorno intero deve comprendere almeno un pasto nella tariffa"

Punti negativi: "Scalo troppo breve al ritorno che ha causato lo smarrimento del bagaglio Un viaggio che dura un giorno intero deve almeno garantire un pasto incluso"

Punti negativi: "Tempo di off-boarding"

Punti negativi: "I film in italiano sono limitati"

Punti positivi: "Nulla, solo discomfort"
Punti negativi: "Accoglienza e puntualità"

Punti positivi: "In time departure and friendly staff"
Punti negativi: "No complaints"

Punti positivi: "Flight crew was friendly. Getting to leave the plane."
Punti negativi: "Seats were the smallest since I tried Ryan Air. Boarding is ridiculous process of elevators, buses, and salmon stand-offs as people board from the front & rear with no guidance. Arrival was also waiting on buses before a 15 minute ride to the far side of the airport. No food or beverage is offered free. Not a pleasant experience in any way."

Punti negativi: "Il ritardo di 1 ora per la partenza"

Punti negativi: "Il ritardo di più di un’ora della partenza è inaccettabile per una compagnia aerea come la BA"

Punti positivi: "Landing was perfect!"
Punti negativi: "None"

Punti positivi: "The crew was enthusiastic"
Punti negativi: "No m&s sandwiches on board, half filled tea cups (even when asking for no milk)"

Punti positivi: "short flight, no issues"
Punti negativi: "nothing of importance"

Punti negativi: "The worst flight I took in years. A dated airplane, with seats uncomfortable and worn off, an inflight entertainment system that looked straight from the 90s. We had. 1:20h delay ( announced on board ) on departure as the engine had to be repaired and replacement parts installed."

Punti positivi: "Cleanliness of the plane, comfort on board"
Punti negativi: "Totally unpolite personnel at Heathrow airport. We were at the beginning of the line, but they forced us to check-in the cabin bag, asserting that the flight was packed and there was no space available. The girl that was checking our ticket didn't answer our questions regarding the reason, and told us to speak with her boss. Her boss told us pointlessly that our bag was chosen randomly. In the end, we had to put in a little plastic bag everything valuable we had in the baggage, though on the plane there was plenty of space available in the overhead lockers."

Punti positivi: "N/A"
Punti negativi: "N/A"

Punti positivi: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Punti negativi: "Over 2.5 hours delay"

Punti negativi: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."

Punti negativi: "Neppure un bicchiere d’acqua. Volo da 40 anni non mi era mai capitato."

Punti negativi: "Very disappoint as British Airways company. No difference with low costs companies."

Punti positivi: "Poco"
Punti negativi: "Il volo con 45' di ritardo (una consuetudine guardando i giorni precedenti). All'arrivo ancora attesa all'interno del aeromobile, perché il terminal non era pronto. Nel 2018 è inaccettabile, i mezzi di comunicazione esistono e funzionano. Assurdo!"

Punti positivi: "Poco"
Punti negativi: "All'arrivo attesa all'interno del aeromobile (20/30', perché il terminal era guasto e non si trovava un' autoscala per scendere). Assurdo!"

Punti positivi: "Il posto"
Punti negativi: "Dormivo e non mi hanno avvertito della partenza ritardata"

Punti negativi: "I wish we would have been offered something to drink that was complimentary."

Punti positivi: "The 747 is spacious. Seats are comfortable and recline. Restrooms are comfortable. The flight crew was wonderful. Food was better than average. Wine was included. Enjoyed the ice cream."

Punti positivi: "The crew was friendly."
Punti negativi: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."

Punti positivi: "la puntualità"
Punti negativi: "la difficoltà all'imabrco per l'eccesso di bagagli a mano. avrei oreferito un imbarco forzato in stiva per un certo numero di passeggeri (io ero gruppo 4 e probabile canditato ...) perchè troppe persone portano come secondo bagaglio item troppo grandi e invece di inserirli sotto i sedili li devono mettono nei comparti overhead. non ci sta più nulla! il personale èstato comunque premuroso e gentile (con con grande professionalità) riducendo il fastidio. era venerdì sera."

Punti positivi: "la puntualità"
Punti negativi: "volendo essere critici durante la notte ua tutti i costi n maggiore servizio di bevande sarebbe stato aprrezzato ma ho comunque dormito parecchie ore e forse ho perso dei passaggi"

Punti positivi: "Spazio in più in larghezza e per le gambe. Vale il maggior costo."

Punti positivi: "On time"
Punti negativi: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"

Punti positivi: "Partenza in orario, arrivo in anticipo. Personale cortese"
Punti negativi: "British è ormai come ryan, non danno gratis neanche un bicchiere d'acqua. Su un volo di due ore intorno a mezzogiorno se vuoi uno snack lo paghi"

Punti negativi: "Delayed 4 hours!"

Punti positivi: "we took off and we landed"
Punti negativi: "Checkmytrip kept giving different information about the flight. once on board with delay first officer said they would try to make up time. Soon it was all about air traffic control. said that FlightConnections would be working on flights for this with missed connections. not true - nothing done while we were flying, and landed"

Punti positivi: "Nothing really"
Punti negativi: "Older dirty aircraft. No snack or even water included."

Punti positivi: "Niente"
Punti negativi: "Non sono riusciti a farci stare seduti insieme, sedili rotti, tray rotto. Peggio di così?"

Punti positivi: "volo di per se tranquillo e staff eccellente"
Punti negativi: "in London city non c'è una Lounge di BA il volo è partito con 30 minuti e più di ritardo l'aeroporto è piccolo e trafficatissimo"

Punti positivi: "Crew was very professional and helpful"
Punti negativi: "Everything met or exceeded my expectations."

Punti positivi: "nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty."
Punti negativi: "Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020."

Punti negativi: "No screens on this aircraft"

Punti positivi: "The crew amazing"
Punti negativi: "I was traveling with a child and an infant. Would have been given a priority. We were in the queue waiting."

Punti positivi: "Yes the crew was amazing"
Punti negativi: "Provide food for kids first before even the special meals people"

Punti positivi: "Seats were very crowded. A few more inches would have made it excellent. Overhead luggage storage was tiny."

Punti positivi: "Everything"
Punti negativi: "N/A"

Punti negativi: "Food - the vegetarian sandwich was cheese with a tomato and cucumber. I mean really. How about a nice tasty hummus sandwich or falafel?"

Punti negativi: "I find your company canceled my ticket from Kenya to Cairo for all my 7 tickets"

Punti negativi: "I enjoyed the flight and the host were so friendly and kind."

Punti positivi: "The pilot explained why the flight was delayed."
Punti negativi: "The flight was 5 hours late to depart. This is unacceptable."

Punti negativi: "The person ushering us out of the gate was not very friendly and that could need some work"

Punti positivi: "The crew was professional and gave me undivided attention. The food was good. I enjoyed the flight"
Punti negativi: "Cabin crew could have checked up on me more often for anything I would need inbetween the meals"

Punti negativi: "It was way too hot. Our child was uncomfortable from the heat the entire trip."

Punti positivi: "New plane"
Punti negativi: "Food too dry"

Punti positivi: "I enjoyed the crew...they were friendly the whole time. The food was great."
Punti negativi: "The delay was painful. Hope they work out overlays properly to avoid further delays."

Punti positivi: "Flight was on time. Service was good."
Punti negativi: "Luggage did not arrive. Many passengers who came from Lilongwe to Nampula did not get luggage. There was no ground staff to follow up on the issue."

Punti positivi: "On time, good food, very polite and welcoming crew. Seats very comfortable."
Punti negativi: "Nothing"

Punti positivi: "KQ usually has great service. Sometimes this flight is delayed, but this time it was on time, not full, and the plane was very tidy."

Punti positivi: "The crew is laid back and not fake-polite while not dismissive."
Punti negativi: "No major complaints except punctuality."

Punti positivi: "SA red wine"

Punti positivi: "Nothing"
Punti negativi: "Flight is always delayed"

Punti positivi: "They wheelchaired my companion to the airport after delayed medical examination to make the flight."
Punti negativi: "Kenya changed my flight to two hours later 18 hours before I was to leave. Making me have a 10 minute connection. Then after an hour in a airline office they promised to hold my connection. When my flight landed on time, they did not hold my connection. So they changed my flight and didn’t follow through on the fix. We would now miss wedding activities and business meetings. Then my partner got sick and they refused to taxi us to hotel for the night but take a bus that leaves every three hours. Her sickness got worse and there was a Kenyan airlines doctor who evaluated her at the airport after waiting 40 minutes laying at check in with her crying due to pain. We had a medical release from the doctor saying she needed extra space to lay down but the check in manager refused to make room for her saying the flight is full and she would not upgrade her to accommodate the medical release because we had an economy ticket. My partner looked so bad that the flight crew considered kicking us off but eventually made the space for her to lay down and were helpful on the flight. This is this disgraceful and the worst experience I’ve had with any company."

Punti positivi: "Wine selection"
Punti negativi: "Food was just okay in business class"

Punti positivi: "The crew on the ground and flight crew were very friendly. The flight took less time than I had thought and this forced the cabin crew to rush with serving the snacks."

Punti negativi: "Lack of professionalism,people standing and others had taken luggage space in the plane."

Punti positivi: "They no take care of my bag"

Punti positivi: "customer service was superb entertainment screens and selection was excellent seats were among the best on any airline. The plane was a seemingly fairly new Boeing Dreamliner, very nice"
Punti negativi: "Food was good but not spectaular - not up to Singapore Airlines for example but better than most other long haul carriers"

Punti positivi: "Nothing"
Punti negativi: "Made it to the airport 1hour and 15 min before the flight and was denied boarding. Airport would not allow me to see the ticket agent. Terrible experience."

Punti positivi: "Late arrival Nairobi. missed flight"
Punti negativi: "Late arrival Nairobi. missed flight"

Punti positivi: "Convenient morning flight"
Punti negativi: "Not enough leg room for tall passengers"

Punti positivi: "great food, entertainment was good. host and hostess were friendly and professional"

Punti positivi: "I was happy to arrive on time"

Punti positivi: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Punti negativi: "Boarding lines were a bit chaotic."

Punti positivi: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Punti negativi: "Boarding lines were a bit chaotic."

Punti positivi: "Client oriented crew"
Punti negativi: "Delay in departure time"

Punti positivi: "Brief 50 minute flight where everyone was served TWO bags of cashews/macadams - quick , polite"
Punti negativi: "More amusing than unpleasurable when after making his "final prepare" for landing in Kusumu announcement, the pilot came back on and stated he "forgot to tell" us that there was construction work on the runway and we will braking harder then usual to make an abrupt stop."

Punti positivi: "My bags arrived gate agent efficient"
Punti negativi: "The fact there was no such reservation for me from Lusaka to Nairobi"

Punti positivi: "Good crew. Flight not fully booked so had some extra space. Efficient transfer desk"
Punti negativi: "Food - just horrible Nairobi airport not much to do and annoying additional security checks between sub-terminals in terminal 1."

Punti positivi: "Friendly staff Good food"
Punti negativi: "The movies were not working"

Punti positivi: "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."

Punti negativi: "Flight cancelled streessed up"

Punti positivi: "tickets were cheap"
Punti negativi: "Flight was late leaving Dubai therefore causing me and several other people to miss our connecting flight."

Punti positivi: "on board crew members were pleasant and efficient."
Punti negativi: "rude and dismissive ground crew. delayed flight. and when we got to Nairobi we discovered that several items had been stolennout of our checked luggage."

Punti positivi: "New aircraft and all crews friendly full of service mind"

Punti positivi: "The Lounge experience"
Punti negativi: "The Entebbe stopover"

Punti negativi: "no headphones available in economy class!!!"

Punti positivi: "Service with smile"
Punti negativi: "Food"

Punti positivi: "Nice crew"
Punti negativi: "My luggage zipper was cut open on my checked baggage. My bag is greatly damaged Unannounced gate change in Nairobi"

Punti positivi: "soft take off and landing. Generally satisfied with the services."
Punti negativi: "I didn't see anything bad"

"Food"

"Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage)."

Punti positivi: "Amazing friendly crew. Spot on entertainment!!!"
Punti negativi: "Toilet facilities could have been cleaner"

Punti negativi: "Nothing"

Punti positivi: "Crew. Comfort."
Punti negativi: "reduce baggage charges."

Punti positivi: "Food and drink was good."
Punti negativi: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."

Punti negativi: "Better seat"

Punti negativi: "The chicken was undercooked."

Punti negativi: "USB connection was not working from my seat"

Punti positivi: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Punti negativi: "Everything was good"

Punti positivi: "Customer care was good"
Punti negativi: "I suspect the problem of luggage started with Alitalia my first leg"

Punti negativi: "see above"

Punti positivi: "It was a comfortable flight with good intertainment."
Punti negativi: "The food could be better."

Punti negativi: "Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad..."

Punti positivi: "I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule"
Punti negativi: "It was all good"

Punti positivi: "I like the Direct route"
Punti negativi: "Long wait time at checkin Only certain employees accepted money for extra baggage fees Long time boarding Most staff were friendly An employee on board with short hair was not nice and her hair wasn’t professional Paid $160 for the extra bag, but it was lost It is still lost!"

Punti positivi: "Helpful crew."

Punti positivi: "They are nice and friendly"
Punti negativi: "Toilets should be cleaned often"

Punti positivi: "Nice crew"
Punti negativi: "Poor communication on boarding gate for business class Aircraft and business seat just medium Food quite as fast-food service"

Punti positivi: "The customer service from crew members"
Punti negativi: "The snacks"

Punti positivi: "Cheap fare, no frills."
Punti negativi: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."

Punti positivi: "The crews"
Punti negativi: "The food"

Punti positivi: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."

Punti positivi: "Boeing 737 - 800 us great"
Punti negativi: "Waiting room at Gate 1B"

Punti positivi: "The plane is spacious lost of leg room"
Punti negativi: "can improve on the food"

Punti positivi: "Modern aircraft, good fleet in general"
Punti negativi: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Punti negativi: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."

Punti positivi: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Punti negativi: "It took too long for d luggages to come out. Pls improve on it"

Punti positivi: "The friendliness and willingness to assist passengers when they notice one facing a challenge"
Punti negativi: "The chairs in economy do not give sufficient leg room especially for tall persons, this would present a challenge on long haul"

Punti positivi: "food and beer were fine"
Punti negativi: "4 flights ,4 delays. poor customer service . every thing is very slow ."

Punti positivi: "Also great experience"

Punti negativi: "Delayed without explanation or heads up"

Punti negativi: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."

Punti positivi: "Everything including crew members ."

Punti positivi: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Punti negativi: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."

Punti positivi: "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Punti negativi: "See above."

Punti positivi: "Cheap"
Punti negativi: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"

Punti negativi: "not quite enough time with all the announcements to finish my movie."

Punti positivi: "New aircraft 777 from Boeing"
Punti negativi: "Food was so poor. Only option was chiken"

Punti negativi: "non funzionava l'aria condizionata si moriva di caldo"

Punti negativi: "Aereoporto estremamente caotico"

Punti positivi: "Nice staff"
Punti negativi: "Food seemed of poor quality."

Punti positivi: "Entertainment options were good and they fed you several times"
Punti negativi: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"

Punti positivi: "Food and wine"
Punti negativi: "Music"

Punti negativi: "The food is terrible."

Punti positivi: "Smooth Flight."
Punti negativi: "The food."

Punti positivi: "During my trip, I enjoy the entertainment. In addition the boarding was excellent."
Punti negativi: "I did not really enjoyed the food. I would not say it was not good but it was not my type. Well I guess this not my type of eating. In another word, I'm not use to the craft of the food."

Punti positivi: "EVERY THING WAS ON TIME"
Punti negativi: "FOOD NOT GOOD"

Punti positivi: "Entertainment was good."
Punti negativi: "There were tons of announcements in 3 or 4 languages which really was so annoying. Staff didn't seem friendly, lots of confusion there. Plane seemed every old and run down. Short stop in Paris took forever."

Punti negativi: "It wasn't clear at all where the seats were in the plane when I did the check in. Result: I picked up seats that couldn't recline because of the toilet behind... I thought I chose exit row seats. The crew kept speaking, for extended amount of time, in 4 languages at departure and landing, constantly interrupting entertainment. To keep interrupting me while watching something to tell me about how much they appreciate our business doesn't convince me to keep on flying with such a company"