Trova offerte per voli da Hyderabad a Roma

Punti positivi: "Cleanliness, orderliness, and cabin service."
Punti negativi: "Flight was delayed by about 45 minutes to Madrid, due to which I have missed my next flight."

Punti negativi: "My flight got canceled but nobody responded from flyus.com"

Punti positivi: "Nothing"
Punti negativi: "Need improvements"

Punti positivi: "The food its disgusting"
Punti negativi: "Better service and better food"

Punti positivi: "The crew were good"
Punti negativi: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Punti positivi: "was the seat super comfort"
Punti negativi: "if the have variety of food provided will be better"

Punti positivi: "YES--best airline for sure!"
Punti negativi: "Congratulations on achieving excellence."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Punti negativi: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"

Punti positivi: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Punti negativi: "Extra leg room, little bigger seats"

Punti negativi: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."

Punti positivi: "Nothing"

Punti negativi: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."

Punti positivi: "Fabulous service from start to finish Excellent cabin, spacious & impeccably clean Super choice of food and drinks We travelled in the business cabin which I have to say, rivals many so-called 'First Class' products. The crew were courteous, addressing us by name and nothing was too much trouble."

Punti positivi: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Punti negativi: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."

Punti negativi: "Seat didnt fit to me."

Punti positivi: "Spacious for economy, pleasant flight attendants"
Punti negativi: "Nada!"

Punti positivi: "Food was good, staff was excellent."
Punti negativi: "Can't think of anything."

Punti positivi: "It arrived on Time."
Punti negativi: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."

Punti negativi: "All entertainment units were off."

Punti negativi: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"

Punti positivi: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Punti negativi: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Punti negativi: "Na"

Punti positivi: "Excellent flight , seats, food"

Punti positivi: "Everything"
Punti negativi: "nothing"

Punti positivi: "Ease of boarding process,"
Punti negativi: "Food while going to Hyderabad. Unfortunately, we have ordered Lacto Veg thinking they will provide milk etc. That food was horrible"

Punti positivi: "Food"
Punti negativi: "Seat"

Punti positivi: "Hospitality"
Punti negativi: "Food"

Punti positivi: "Superiore rispetto alle Business europee. Incredibili le operazioni di chekin: - addetti Qatar Airways raccolgono le valigie direttamente dal taxi e le portano al check-in - immigration con coda separata e nell'attesa drink e cibo - lounge fra le migliori mai viste con self service e servizio al tavolo - comodissimi gli aerei ma qui siamo nella norma - attentissimo il servizio a bordo"
Punti negativi: "Nulla di negativo da segnalare"

Punti negativi: "Lack of internet access is not acceptable during long flights."

Punti positivi: "service, cleanliness"
Punti negativi: "seats too narrow, but understandable"

Punti positivi: "Very punctual departures and arrival schedules and compliance"
Punti negativi: "Nothing to mention"

Punti negativi: "in flight entertainment interface can be improved to be more user friendly."

Punti negativi: "Food is not fresh and seats are not comfortable. Very little leg room."

Punti positivi: "My family was happy with the service provided by Qatar airline."

Punti negativi: "No lie flat seats."

Punti negativi: "no one came to help even after asking for assistance"

Punti negativi: "My seat is changed without my approval.thats disgusting"

Punti positivi: "Schermo non funzionante"
Punti negativi: "Poche informazioni sul ritardo"

Punti positivi: "Tutto, aereo , personale, imbarco, intrattenimento, cibo."
Punti negativi: "Le informazioni a Doha del ritardo volo sono comparse sul tabellone a meno di mezz'ora della prevista apertura gate. Comunque nessun problema, Aereoporto confortevole e dotato di wi-fi gratis per chi vola con Qatar."

Punti positivi: "Servizio del personale ottimo, prezzo buono. Ottimo cibo."
Punti negativi: "Aereo datato, poco spazio tra i sedili, intrattenimento multimediale nullo e per un volo così lungo oggigiorno uno se lo aspetta, tant'è che da Doha a Krabi tutt un'altra cosa. Eppure le ore di volo sono simili."

Punti positivi: "/Comfort"
Punti negativi: "price"

Punti positivi: "Staff courtesy."

Punti negativi: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."

Punti positivi: "Enjoyed the personal attention and charming personality of the flight crew!"
Punti negativi: "Can't think of any!"

Punti positivi: "food"
Punti negativi: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly for food ....."

Punti positivi: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Punti negativi: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"

Punti positivi: "Spacious single seat Plenty of handy storage Pajamas provided Quiet cabin Great service Lounge wonderful as ever Not woken until last minute"
Punti negativi: "Boarding a bit haphazard"

Punti positivi: "ok"
Punti negativi: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."

"Cibo nella norma è intrattenimento vdeo di bassa qualità"

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

"Flight cancelled , no customer service to refund amount"

Punti negativi: "No comments"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti negativi: "Niente"

Punti positivi: "Yes seat was comfortable and crew was good. Overall, good service. Thank you!!"
Punti negativi: "It was cold, and blankets were taken away before landing."

Punti positivi: "All good"

Punti positivi: "Cabin Air Pressure is amazing"

Punti positivi: "Seating was comfortable and crew was amazing."
Punti negativi: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."

Punti positivi: "Flight crew & food"
Punti negativi: "Need avoid delay flight, it’s hard to catch connecting flight"

Punti positivi: "Crew was good and seats were comfortable."

Punti positivi: "Yes"

Punti negativi: "Nothing"

Punti positivi: "Amazing flight and service. Would fly Emirates all the time if I could."

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "Seat comfortable"

Punti positivi: "crew was attentive and seating was comfortable"
Punti negativi: "they could have changed snacks..I had the same pizza when travelled four years back."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti positivi: "Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help"

Punti negativi: "Flight is not clean,I was given non veg food instead of veg saying there is shortage of vegetarian food packs, what if I’m a pure vegetarian? Should I stay hungry? Also they took a very long time to serve the food, be it breakfast, snack or dinner.Each time I ask for something the answer has been always da same ‘’ we are sorry we don’t have that’’ Due to worst possible seat so far I have asked for an extra pillow and as expected they don’t have."

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti negativi: "Read the above. Completely incompetent and dishonest company"

Punti negativi: "The check in process took a long time; longer than other carriers. In spite of so many crew members being there at the gate, there were no announcement of the boarding process. It used to be there before. When asked the staff is very politely responds on what is going on but the rest of the passengers do not know what's going on. Wonder why the staff do not follow the seating process by zone as mentioned on the boarding pass."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Service was excellent"
Punti negativi: "Veg food needs to be improved in ROME-DUBAI Sector."

Punti positivi: "Great crew and comfortable seats"

Punti negativi: "Water leaking into 52 and 53. Wet socks"

Punti positivi: "Nothing"
Punti negativi: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "Entertainment Comfort"
Punti negativi: "Crew are very lazy and not so attentive"

Punti positivi: "Over all good service and great infra structure..."
Punti negativi: "Very strict with unaccompanied baggage.. Normally do not come to Airport with weighed baggage.. Some consideration would be appreciated.."

Punti negativi: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. I could only pick my seat when online check in was allowed."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "The seat was not going back. Food and tea didn't come on time."

Punti positivi: "Hospitality"
Punti negativi: "Leg room"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti positivi: "Food and crew"

Punti positivi: "On time and Crew was helpful otherwise"
Punti negativi: "We had to negotiate with passengers to get our children together as we had been allocated scattered seats It is very irritating to see that you need to pay extra to get your seats in advance which is like any other budget airline, not expected of Emirates"

Punti positivi: "The comfort of the flight was unbeatable. The crew was great."
Punti negativi: "Lactose free meals were just salmon and potatoes all the time. A bit of creativity is needed. The security check at hyderabad needs to be looked at as we barely made the boarding."

Punti positivi: "I like the crew they were so accommodative"
Punti negativi: "No comments"

Punti positivi: "Crew very good"
Punti negativi: "Too cold. Food not very good"

Punti positivi: "Personale di bordo"
Punti negativi: "Spazio a bordo"

Punti positivi: "Il personale è cortese, il cibo è abbastanza buono nel complesso è tendente al salutare, l'intrattenimento è ampio e aggiornato."
Punti negativi: "Siamo partiti con un'ora di ritardo, rispetto a tutti gli altri voli fatti su stessa tratta hanno aspettato decisamente troppo per servire la cena, mettendoci poi un'eternità, personale disorganizzato. I bagni non erano puliti e un lavabo era intasato sin dalla partenza. Causa ritardo iniziale la discesa è stata rapidissima con conseguente disagio. Atterrati abbiamo dovuto aspettare altri 15 minuti che l'aereo avesse uno spot libero."

Punti positivi: "N/A"
Punti negativi: "Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge."

Punti positivi: "comfortable"

Punti negativi: "Better comfort and services"

Punti negativi: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"

Punti positivi: "Yes crew was very good"
Punti negativi: "To give small size water bottles after having meals and also to add new movies."

Punti positivi: "The flight was amazing"
Punti negativi: "The problem of the kids shouting and shouting one hour"

Punti positivi: "Cleanness + Friendly"
Punti negativi: "Plane is little far way from terminals compare to Emirates flights"

Punti positivi: "The USA immigration at Abu Dhabi is an advantage"
Punti negativi: "The baggage check-in India, I requested for fragile since I had glass stuff in my luggage but that was not done. The air hostess in the flight from hyd to Abu Dhabi mentioned me that I had to make specific preference for veg meal which I haven’t done for my flight to India neither before."

Punti positivi: "It was on time and got thru us customs in Abu Dhabi"
Punti negativi: "Service, seats, food"

Punti positivi: "Flight was very comfortable from boarding to landing."
Punti negativi: "Food was just very normal and lack variety. Should provide more options."

Punti negativi: "I checked in at Hyderabad and the check in staff were more than unprofessional. First they said my carry on bag and laptop bag should be no more than 7 kgs which was wrong. Later when I asked them to show the baggage restrictions, they went back saying it's okay. I had only 1 check in bag and it weight 1 kg more. I thought they would allow it since I had only 1 check in bag but they made me take out that extra kg and check in my carry on as second bag. Finally I asked for an aisle seat and they said the flight was full. But when I boarded the IAD flight I was rather surprised to see quite a few aisle and window seats. So rather than being a great experience, I would say it was a mediocre one because of the Hyderabad staff."

Punti positivi: "Etihad showed some kind of discrimination non-muslims wheel chair passengers. My luggage is not taken good care of as they tear my zipper. The crew of are okay but never take good care of seniors with some physical disabilities to check and see whether they need water to drink on long distance flights as many airlines do. Muslim wheel chair passengers were given preferential treatment as I am always last one to be picked up and my luggage came at the end after waiting for one hour."

Punti negativi: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"

Punti positivi: "Flight was on time, food was average ."
Punti negativi: "Crew was bit rude"

Punti positivi: "Entertainment system and flight condition"

Punti negativi: "The seats never recline. All the 4 leg seats had reclining ossue"

Punti positivi: "Nothing!! Bad food Bad seats Ride flight attendant Bad service!"
Punti negativi: "Everything Flight attendant was very rude did not serve with any courtesy She took away my food plate while I was still eating!! without even asking g me if she could take it away. Did not serve me the full course of the meal ! This is the service they provided me in Business Class! Please teach your flight attendants proper etiquette towards its passengers the paying customers! I am very unhappy with the overall service!!"

Punti negativi: "It's a connecting flight for me and there is a long wait. so, my opinion is better to serve some snacks or food in the flight."

Punti negativi: "Food is not good, poor quality."

Punti positivi: "Gentilezza del personale"

Punti positivi: "Good choice of entertainment. Food is better than most of the airlines."
Punti negativi: "Boarding experience is horrible. Every time you need to board a bus to get to the terminal in AbuDhabi. Why can't they get more gates for better boarding. Why should we go through another security check as soon as you arrive in AbuDhabi ? I have never seen this any other airport."

Punti positivi: "short trip, crew was efficient, food was warm"

Punti positivi: "La tappa da melbourne ad Abu Dhabi, aereo comodo Tutto in orario Lo scalo di circa 2.30 molto buono"
Punti negativi: "Il cibo non era molto buono L'aereo da Abu Dhabi era sconfortevole con i sedili molto appiccicati"

Punti negativi: "Some times we did not take food from crew, I and my kids are slept. When we woke up kids feeling hungry, they are not provided food"

Punti negativi: "Food wasn't great. Business class seats didn't stretch."

Punti negativi: "Luggage policy, ended up going in line 4 times."

Punti negativi: "All went well"

Punti positivi: "good"
Punti negativi: "good"

Punti negativi: "The flight was delayed and the next connecting flight was missed"

Punti positivi: "Very cramped seats"

Punti positivi: "Food"
Punti negativi: "entertainment system is old"

Punti positivi: "Actually none."
Punti negativi: "6hrs late, no reason given for delay. And they offered very limited food. Boarding counter employees are rude with customers."

Punti positivi: "Food and entertainment was very good"
Punti negativi: "Crew was not that much friendly, 1 or 2 people were excellent. I didn't understand what makes them so serious, not polite and many. It might be reason if they are smile or polite passengers might ask more questions or more extra drinks or food. I don't think that will be case, it will be very long journey many people has remember the flight journey and need to travel back again in same flight."

Punti positivi: "Service in the Economy class was a nightmare. The air hostesses do not respond fast, take hours to get a glass of water and sometimes even don't bother to get you what you have asked for."

Punti negativi: "When compared to etihad food is better, but when coming to entertainment etihad is way better. When coming to online checkin these guys had some server issues and I don't know how it's possible but some one was able to login to my checkin and ordered a wheelchair for me that was little embarrassing"

Punti negativi: "I cancelled my travel plans and there is no refund for my ticket."

Punti positivi: "Boarding service at the airports was the only good thing. The staff was good and courteous."
Punti negativi: "Entertainment and food was mediocre."

Punti positivi: "All flights were on schedule and reached on time. I have got good price with Kayak. In Flight hygiene was good. Food was good."

Punti positivi: "Friendly staff"
Punti negativi: "Very bad odor, throughout the flight, very limited Choice of entertainment esp new English movies , outdated movies, so so food and drink options, choice of wines sucks"

Punti positivi: "Food was good. The lavatories were clean."
Punti negativi: "Crew behavior needs to be better. I guess in economy, generally the crew tend to be condescending."

Punti positivi: "All things good . No issues. Nice hospitality by crew"
Punti negativi: "No fot rest support like other airways"

Punti positivi: "The service"

Punti positivi: "It was a good experience with Etihad airlines, comfortable and ambience."
Punti negativi: "Food provided is not at all good. Very very poor."

Punti positivi: "Price"
Punti negativi: "Got stuck in a row that doesn't recline. You could call it unlucky for choosing that seat"

Punti positivi: "Nothing"
Punti negativi: "Seats"

Punti negativi: "Stranamente ho trovato pochi film con una traccia audio in italiano. Altre compagnie (Emirates, ad esempio), pur non avendo una partnership con Alitalia, ha la traccia italiana disponibile per tutti i film che sono usciti anche in Italia"

Punti positivi: "overall it is good."
Punti negativi: "Wheelchair facility should be prompt. we had to wait for an hour to get it.. Also it is not that spacious.."

Punti negativi: "The customer service regarding the cancellation of ticket"

Punti positivi: "Hindu veg meal- Instead of giving routine food for lunch/dinner they can change menu for lunch/dinner.otherwise it's ok"

Punti negativi: "A group of kids were very noisy."

Punti positivi: "Nothing."
Punti negativi: "Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight"

Punti positivi: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."

Punti positivi: "Crew were good. Good food."
Punti negativi: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."

Punti positivi: "Great seat and crews"
Punti negativi: "A330-300 is nice"

Punti negativi: "No entertainment facilities available even in business class"

Punti negativi: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"

Punti negativi: "Better range of entertainment as the options were a bit dated and mediocre"

Punti negativi: "My entertainment system was not working, so was my seatmate's."

Punti negativi: "the food could have been nicer"

Punti negativi: "I am more than pleased with the service I received, keep up the work Kind regards Shane"

Punti positivi: "Everything on the plane was fine, and the service was great."
Punti negativi: "Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great."

Punti positivi: "Crew are nice,but the seat need to improve"
Punti negativi: "The seat need to improve"

Punti positivi: "The seat was very nice position."

Punti positivi: "Comfortable seats"

Punti negativi: "Crew service"

Punti negativi: "cabin not so clean, no foot rest. But crew good service."

Punti positivi: "The hospitality of the staff Smooth sailing process"
Punti negativi: "The food and the seats and leg room is too small especially for larger people"

Punti positivi: "The boarding process was really fast and efficient."
Punti negativi: "No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping."

Punti negativi: "I haven't even made it to my destination yet."

Punti positivi: "Lovely people an caring all the way through."

Punti positivi: "Overall is great"
Punti negativi: "None"

Punti positivi: "Fast flight and boarding time"
Punti negativi: "Inflight food was bad, luggage at the airport took Long"

Punti negativi: "Quick transfer"

Punti negativi: "All good, short flight"

Punti negativi: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"

Punti positivi: "Overall all was good, except the flight been late."
Punti negativi: "The flight was 40 mins late and because of that, I missed my connection from Hong Kong to San Francisco. Your company then offered me and my friend a hotel stay and transportation to and from the hotel., which was good. I appreciated your company taking care of us. However, it is really bothersome to miss an international connection to go home after a long trip."

Punti positivi: "Most of it, especially having a meal on such a short flight."
Punti negativi: "Could do with more legroom, tall people exist"

Punti positivi: "Short flight."
Punti negativi: "One of our luggage was delayed during transit."

Punti positivi: "Better overall service - boarding, no delays, comfortable cabins, pleasant crew."
Punti negativi: "the windows were a bit smudged from previous passengers"

Punti negativi: "Losing my luggage"

Punti positivi: "Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok."
Punti negativi: "Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things"

Punti positivi: "Crew were awesome. Could not do enough for you. Very personable too!"
Punti negativi: "Security at Adelaide very slow and under resourced."

Punti negativi: "Bags didn't arrive at the destination"

Punti positivi: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Punti negativi: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."

Punti positivi: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Punti negativi: "I tried the seafood pasta and it was horrible!"

Punti negativi: "When they served satay they didn't ask which I prefer beef satay or chicken one even they asked it to other passengers. After finishing the dinner they took forever to clear a napkin so I couldn't find dinner was finished or not. It was midnight so I wanted to sleep as soon as dinner was finished. When boarding they do security check. It's OK. But why don't they use business class gate even there was the one?"

Punti positivi: "Boarding was easy with less passengers."
Punti negativi: "The magazine in my seat pocket was dirty. The seat cushion seemed not clean. There was a greasy spot not cleaned."

Punti positivi: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Punti negativi: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."

Punti positivi: "The cabin crew was welcoming. The flight itself was smooth and on time."
Punti negativi: "The smell of the toilets were really bad. Urine on the floor. I know I purchased economy class tickets but I expect the toilet facility to be better maintained."

Punti positivi: "I actually thought the seats were pretty comfy. And they have in flight entertainment, no need to download an app or anything."
Punti negativi: "Wish I had known there would be a meal on the short flight. I usually request a vegetarian meal so I couldn't do it this time."

Punti positivi: "Just fly."

Punti positivi: "Clean plane. Nice staff"
Punti negativi: "Delay"

Punti positivi: "I liked the crew, very polite and helpful."
Punti negativi: "There then was a delay of 3 hours in Kuala Lumpur, which made the already long trip very endless."

Punti positivi: "Prompt and great service."

Punti positivi: "The boarding and entertainment..."
Punti negativi: "The food... and the lack of announcement to advise us on the delay"

Punti positivi: "Cabin crew friendly and helpful."
Punti negativi: "Red snapper was over cooked and rubbery. MH used to have great food. What happened??? IFE system was poor although flight was only over an hour in length - not a major issue."

Punti positivi: "As always the crew is good and also the food. The seats in economy are not comfortable though."
Punti negativi: "Luggage was damaged and the airlines is not responding to my email. Web checking did not work (with an error asking me to contact customer service at the airport) at both departure and arrival flights. I never fly in middle seats but was forced to do so since the staff couldn't give me an aisle seat during check in. I am still waiting for the airlines to contact me about damages."

Punti positivi: "spacious seat at row 5"
Punti negativi: "The fish is merely edible. No IFE available."

Punti positivi: "Service is excellent"
Punti negativi: "None"

Punti negativi: "our vegan food was not provided"