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Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!

i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience.

Everything was good

Good legroom and comfortable seats

La semplicità è velocità di imbarco

Ritardo di oltre un'ora per il mio volo LTN-BRI

Not enougth time after checkin

Nothing

Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom

no other choice to fly amsterdam

no entertainment

Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?

Same as above same as a bove

Same as above

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

Nothing

One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus.

The flight was on time.

Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers.

None

Very bad experience overall

The flight was ok

My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick.

Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!

i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience.

Everything was good

Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

La semplicità è velocità di imbarco

Ritardo di oltre un'ora per il mio volo LTN-BRI

Boarding in time

Selected food was not provided, old airplane, no entertainment

no clear on when to go

check in delay

I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines.

Dismal customer service

Nothing Actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

Price

Pretty much everything esle

Crew was nice

We were about 25 minutes late taking off. Minimum legg space. Very uncomfortable.

Planes cleanliness, professional flight attendants

No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language.

the plane seemed new and clean. The food was okay.

This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours

Everything

Not really

Good food and decent service.

Kuwait Airways staff at Lahore airport was horrible.

the new plane was clean and good, and the food was decent.

The flight was delayed from JFK without warning for no apparent reason, the crew from JFK to Kuwait seemed always irritated when we asked for anything like warm water, or headphones.

S7 check-in staff were not helpful nor friendly at all, I almost missed my flight because of misleading information I was provided by them.

Nothing good

Couldn’t even get to the airport, wasn’t given any directions on transit visas. So I missed a wedding I was supposed to be present at.

Nothing

They did not let me board they moved me from gate to gate until finally i was able to fly but not to kazan

Staff

Entertainment was good when screens worked properly

Called to upgrade seats and told to do it in person, asked to do it at check in counter and told no seats available yet there was a space + seat directly in front of me that was not occupied on the flight. Many of the staff at check in, boarding and even some members of flight crew are rude, dismissive and not helpful. They should not be in a customer service oriented business.

Friendly staff tasty food great entertainment new plane

Seats were comfortable. Food was OK but not great.

I was the second person who boarded the plane in the business class. The flight attendant distributed ipads and headsets. She completely ignored me. When I asked her for one she said that they had only 15 of them and 16 people were in the business class. They do not have oe for me. I said why did you not give me one before she said I was sleeping which was a flat lie. Simply terrible and stupid service. Moreover, that flight attendant looked like a bar hostess than a professional person. Her English was very ppor. I talked to the bursar. She kept apologizing but it did not help. I am multi million miler and Diamond member with Delta, I never had an experience like this, AEROFLOT really needs to train their people better. Very bad experience.

Service on Aeroflot is good -- helpful and friendly.

We had several problems with our reservation. Our tickets on Kayak.com were sold through airfare.com. We received an email from aifrare.com confirming that we purchased two round-trip tickets. But we did not get seat assignments, and the confirmation number we received from airfare.com was incorrect. We only found out about the confirmation number when we tried to contact Aeroflot to get seat assignments. But contacting Aeroflot online was problematic. Instructions there would send us to screens/options links that didn't work. So, we called Aeroflot. They gave us the correct confirmation number over the phone, but sent us back to the website to get seats. And the website again was problematic. We did eventually get assigned seats, and we did make our flight from the U.S. to Moscow. But then our return flight was also problematic. We could not get seat assignments until we went to the airport for our flight home. Aeroflot then told us that I did not have a reservation. Eventually Aeroflot did recognize my reservation, but then told us that it did not have any seats together for my husband and me, unless we paid for an upgrade.

Nothing much better but just slightly better than the long haul flight

Had to take a shuttle to the plane from the gate and walk up the stairs in the rain

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

The seats are very small and the food was horrible. The flight attendants were rude, they actually rolled their eyes on you when you asked for water

Aircraft was good. Seats were comfortable and crew was friendly.

Saudi Airline's Airport terminal in Jeddah is one of the worse airports in the GCC. It is outdated, dirty, not enough seats, small, unfriendly staff and even the so called Alfursan business lounge is nothing special. I would certainly not recommend anyone to travel via this airport, particularly if they have a long connection.

Flight delayed more than 1 hour and 25 minutes

The staff and airline was very accommodating and lived up to its name. There were no issues or delays.

Everything was fine only negative on this plane is no alcohol. If alcohol is a must, don't fly it.

Steward was helpfull

The crew was very nice. The flight was ok

Not much of a food choice..

i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience.

Everything was good

La semplicità è velocità di imbarco

Ritardo di oltre un'ora per il mio volo LTN-BRI

Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all.

The staff at Belavia Airline are great. Although it’s only a couple of hours flight we were served a pasta lunch which was tasty

long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted

Flight was right on time, even a little early

sandwiches with white bread

4 hours delay

4 hours delay

All the hospitality and entertainment system was great

The holy Quran I listen to

Everything is fine and good

Crew On time

Very slow process for checking, only one person for business class and it took forver to finish

Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome

The crew were very friendly and helpful.

It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights.

Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes

Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine.

A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.

Everything

Non

They were polite.

Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want.

check in went smoothly. helper was friendly and helpful.

The comfort and caring staff

Food serve a bit slow with the no of pax and long queue for the washroom

Flight time

Nothing stood out

Nothing Stood out

The service

No entertainment

Unexpected food/snacks that were provided.Good crew and the plane was on time.

Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.

Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again.

The movies and food

I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much.

Quite comfortable, met my expectations and I rested. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.