Trova voli economici dalla la Francia per Toscana

Punti positivi: "Overall a nice and good flight"
Punti negativi: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "Everything works and quick to get to destination."

Punti positivi: "Great airline"

Punti positivi: "economy plus seats were nice, great movie selection, especially international movies"
Punti negativi: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Punti negativi: "Flight got cancelled"

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti positivi: "The crew was pleasant"
Punti negativi: "Baggage checkin & flight boarding was slow & disorganized."

Punti positivi: "Crew was nice and pleasant"
Punti negativi: "Flight very late"

Punti positivi: "Great plane and staff"
Punti negativi: "Delayed"

Punti negativi: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Punti negativi: "Troppo ritardo"

Punti positivi: "Food, entertainment and crew was exceptionally friendly."
Punti negativi: "Seats not great for such a long flight."

Punti positivi: "My seat"
Punti negativi: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Nothing"
Punti negativi: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Punti negativi: "Need more leg room!!! Larger meals needed."

Punti positivi: "great crew and comfortable flight."
Punti negativi: "sceens in the plane to show map and direction of travel"

Punti positivi: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Punti negativi: "Transfer point needs upgrade."

Punti negativi: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Punti positivi: "Good"
Punti negativi: "Nothing"

Punti positivi: "Everything is alright"

Punti positivi: "Very pleasant, professional crew"
Punti negativi: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Punti negativi: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Punti positivi: "Restrooms clean, decent food and drink, nice cabin crew."
Punti negativi: "No complaints"

Punti positivi: "Friendly crew."
Punti negativi: "So many people on a 747!!"

Punti positivi: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Punti positivi: "Interior of the plane was clean. Smooth landing."
Punti negativi: "Pilot did not avoid turbulence"

Punti positivi: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Punti negativi: "Cramped seating."

Punti negativi: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Punti negativi: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "We got a meal for a 1h flight only"
Punti negativi: "No entertainment but normal for this type of flight"

Punti positivi: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Punti positivi: "The crew were hardworking, responsive, conscientious and friendly"
Punti negativi: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Punti negativi: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Punti positivi: "Nothing"
Punti negativi: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Punti positivi: "Excellent very good"
Punti negativi: "Everting so good ex"

Punti negativi: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Punti positivi: "Very friendly and helpful personnel."

Punti positivi: "My bagage broke"
Punti negativi: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Punti negativi: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti negativi: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Punti positivi: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Punti negativi: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Punti positivi: "No chargers or tv on planes"
Punti negativi: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Punti positivi: "Crew were very good."
Punti negativi: "No vegan food available."

Punti negativi: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Punti negativi: "There was no entertainment and the food could be better"

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Punti negativi: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Punti positivi: "The crew were polite and friendly"
Punti negativi: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Punti positivi: "The staff..the attentions..food."

Punti positivi: "Didn’t like the sandwich offered"

Punti positivi: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Punti negativi: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Punti positivi: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Punti positivi: "No extra charge for simple refreshments."

Punti positivi: "Quick and efficient not lying more to say or critique."
Punti negativi: "Coffee and a bread roll as a snack??"

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Punti positivi: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Punti negativi: "Nothing"

Punti positivi: "Great service"

Punti negativi: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Punti positivi: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Punti negativi: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Punti positivi: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Punti negativi: "Nothing to like"

Punti negativi: "Plane left more than 40 minutes late with no explanation or apology."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Very good male crew member. Pilot genuinely apologetic for the delay."
Punti negativi: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Punti negativi: "No offer of snack with no egg in it."

Punti positivi: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Punti negativi: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Punti positivi: "The crew and flight was faultless"
Punti negativi: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti negativi: "Couldn't make the connection....Overall....an aweful experience!"

Punti positivi: "The noise-canceling headset is good."
Punti negativi: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti negativi: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Punti negativi: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Punti negativi: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Punti positivi: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Punti negativi: "I was asked to change my seat repeatedly"

Punti negativi: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Punti positivi: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Punti negativi: "NA"

Punti positivi: "Boarding & crew (inc ground staff & check-in) all good."
Punti negativi: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Punti positivi: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Punti negativi: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Punti positivi: "Aeromobile comodo e personale davvero professionale"

Punti positivi: "Flight was only 50% full. Room to spread out."
Punti negativi: "Leg room cramp. Flight arrived late as a result missed connection home."

Punti negativi: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Punti positivi: "Puntuale"
Punti negativi: "Nulla"

Punti negativi: "could not be delayed"

Punti negativi: "One hour delay"

Punti positivi: "To be going home!"
Punti negativi: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Punti positivi: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Punti negativi: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Punti positivi: "Nizntz"
Punti negativi: "Check in indisponibile. Dal terrore ho comprato un secondo biglietto con Alitalia che purtroppo subappalto le tratte a questa compagnia low cost con prezzi però da prima classe Alitalia. Verogognoso"

Punti positivi: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Punti negativi: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Punti positivi: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Punti negativi: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Punti positivi: "Boarding was quick and we arrived on time."
Punti negativi: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Punti positivi: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Punti negativi: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Punti positivi: "What to like? The rudness? The delays? Or the fights on board!!!"
Punti negativi: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Punti positivi: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Punti negativi: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Punti negativi: "flight delayed by more than 1 hour"

Punti negativi: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Punti positivi: "Clean enough"
Punti negativi: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Punti positivi: "Flight Attendants very good"
Punti negativi: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Punti positivi: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Punti negativi: "The plane seemed very old, toilet in poor condition."

Punti positivi: "servizio a bordo come le compagnie di linea di una volta"

Punti negativi: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Punti positivi: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Punti negativi: "Serive to pay extra luggage very very slow"

Punti positivi: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Punti negativi: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Punti negativi: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Punti negativi: "They change the fly departing time with 12 hours before I was flying"

Punti positivi: "Every thing."

Punti positivi: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Punti negativi: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Punti positivi: "On time ,clean aircraft..."
Punti negativi: "Crew was very serious...a smile can make a difference....."

Punti positivi: "The flight went well."
Punti negativi: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Punti negativi: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Punti positivi: "Arrived early to destination"
Punti negativi: "Lack of entertainment also limited drinks"

Punti positivi: "The flight was punctual"
Punti negativi: "I got charged twice for luggage and couldn't get a refund"

Punti negativi: "I had to make my own way home from Manchester.. plane diverted due weather."

Punti positivi: "The food they offer to purchase. Easy check in at the airport."
Punti negativi: "Better seat pitch. I'm not a tall man, but the space is very small."

Punti positivi: "Free drinks, cheap flight and fairly comfortable!"
Punti negativi: "No allocated seat."

Punti positivi: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Punti negativi: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Punti positivi: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Punti negativi: "-"

Punti positivi: "nothing"
Punti negativi: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "I recomand to Everyone to use the airlines!!Very good quality"
Punti negativi: "Nothing , was everything perfect!The stewardesses very nice"

Punti positivi: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Punti positivi: "Food"
Punti negativi: "Space to sit, especially when seated in the middle"

Punti positivi: "Can't say that I liked anything at all."
Punti negativi: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Punti positivi: "comfy seats and a breakfast thrown in !"
Punti negativi: "not much"

Punti positivi: "Personale gentile e attento, volo puntuale e senza sorprese"

Punti positivi: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Punti positivi: "Good price, comfortable seats, nuce food and candies"

Punti negativi: "No online check-in. 1 hour waiting for nothing."

"Mi è piaciuta molto, l’attenzione veramente dettagliata…dal saluto 🖖 iniziale,alla cortesia nel rispondere ad ogni necessità. Controlli supervisionari e gentilezza strabiliante"

Punti positivi: "Piloti e stuart di bordo gentili, simpatici e competenti"
Punti negativi: "Il distanziamento sociale e le misure anticovid"

Punti negativi: "Puntualità"

Punti negativi: "Volo in ritardo, gente ammassata al gate, informazioni all'ultimo momento"

Punti positivi: "Confort classico EasyJet confermato"
Punti negativi: "Prenotato e pagato il posto 6 dopo lo speedy boarding ho trovato posto nella cappelliera 20 con uscita solo anteriore. Veramente un pessimo servizio"

Punti positivi: "Quando mi hanno fatto scendere"
Punti negativi: "SEMPRE RITARDO 2 ore e 40 min su un volo di 1 ora e 20 mi sembra esagerato!!!"

Punti negativi: "Departure time"

Punti positivi: "On board crew was good."
Punti negativi: "Free beverages like every other airline. Not good at all boarding/checking in."

Punti positivi: "There was a 2hr delay and communication from the pilot was misleading at often times"

Punti negativi: "Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes."

Punti positivi: "Easy travel"
Punti negativi: "Boarding personnel could be much more helpful"

Punti positivi: "The plane took off and arrived on time"
Punti negativi: "Handling my wife special assistance needs"

Punti negativi: "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"

Punti negativi: "I don’t understand why I still had to pay for my luggage !! I ended up paying around 300 euros for a short flight !"

Punti positivi: "Personale molto cortese, comfort più che accettabile (considerando che sono alto 190)."
Punti negativi: "Nella tariffa standard se permettessero almeno uno zainetto , oltre al bagaglio a mano, sarebbe perfetto il servizio"

Punti negativi: "They changed the gate all of a sudden and did not provide any entertainment or food"

Punti negativi: "Quicker, more efficient boarding. We were standing in line for a long time compared to other flights."

Punti positivi: "Tutto"
Punti negativi: "Niente"

Punti positivi: "Nothing!"
Punti negativi: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."

Punti negativi: "Very slow baggage reclaim at Bristol Airport"

Punti positivi: "Rispetto e cordialità"
Punti negativi: "Poche cose"

Punti negativi: "Certezza e puntualità"

Punti positivi: "La fila a Nizza era chilometrica ed ho rischiato di perdere il volo"
Punti negativi: "Più personale alla registrazione"

Punti negativi: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"

Punti positivi: "Simpatia ed educazione del personale a terra e a bordo . La colazione era buona e decisamente ottimo il prezzo che normalmente nelle altre compagnie è ben superiore. Decollo ottimo, capitano simpatico, atterraggio ottimo"
Punti negativi: "Non volovo imbarcare la mia valigia a mano, benché sapessi già che lo spazio per tutti non c’è; solo che è un peccato."

Punti positivi: "Personale ok."
Punti negativi: "Pulizia aereo. Imbarco caotico, poco spazio, lunga attesa."

Punti negativi: "Easy jet, sempre una garanzia di ottimo servizio"

Punti positivi: "Velocità ai controlli verso il gate, collegamento via treno, puntualità del volo."

Punti positivi: "Sempre perfetto"

Punti negativi: "Bus at arrival"

Punti positivi: "Great crew and captain. Great communication skills and clear instructions"
Punti negativi: "Plane delayed 3 hours"

Punti positivi: "Quick flight"
Punti negativi: "Uncomfortable, cramped and had to pay 60 euros to check a carryon bag because I had a handbag as well."

Punti negativi: "5 ore di ritardo"

Punti positivi: "Il volo ė stato una ninna nanna. Tranquillissimo"
Punti negativi: "Pagare 6 euro per metterr il bagaglio a mano in stiva."

Punti positivi: "Niente"
Punti negativi: "Ho dovuto imbarcare il bagaglio e penso non ci sia cosa più sgradevole se fai scali!!! Orrendo che esistano ancora questi limiti!!!"

Punti positivi: "Flight was on time. Boarding was super smooth. Staff was lovely. Nothing to complain about!! I was worried because I had three kids and I had heard horror stories about the airline being super strict about the size of carry-on luggage but everything was fine! They didn’t ask us to check in our bags or to pay any additional Fees. I was so happy! It was easy peasy!"
Punti negativi: "Everything was perfect. There was a dad who kept yelling at his kid in Serbia’s-Croatian but that had nothing to do with the airline."

Punti negativi: "Quasi un ora di ritardo"

Punti negativi: "Oltre 5 ore in aereo per un volo da 2h20m è davvero incredibile"

Punti positivi: "Waiting area."
Punti negativi: "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."

Punti positivi: "Purtroppo nulla."
Punti negativi: "L’attesa all’imbarco, l’eccessiva per non dire esagerata erogazione dell’aria condizionata sia al gate che all’interno dell’aereo, la freddezza del personale di bordo ed il ritardo del volo di quasi mezz’ora."

Punti positivi: "Flight was fine - thank you"

Punti positivi: "Efficacite, simplicite"
Punti negativi: "Retard de depart et arrive, d'a peu pres 1 heure"

Punti positivi: "Everything was good"

Punti positivi: "Ok everything"

Punti positivi: "We left and arrived on time."
Punti negativi: "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."

Punti negativi: "I was not allowed to board by the gate crew member, as my passport expiration date was approx 4 days short of the 3 months buffer that I apparently needed to have. I was not aware of this rule, and when my reservation was accepted by EasyJet with knowledge of my passport expiration, I should have been alerted. I was even provided the boarding pass several days before the flight so there was no indication that anything was amiss. I was able to enter France by taking a train and had no issues with French immigration. My only problem was with the EasyJet gate crew member who refused to allow me to board."

Punti negativi: "Volo in ritardo di due ore, obbligo di imbarcare i bagagli a mano anche se uno, personale scortese"

Punti negativi: "Volo andata e ritorno in ritardo"

Punti positivi: "La cabin crew è stata molto disponibile e competente."
Punti negativi: "Sapendo di avere un motore in necessità di riparazioni ci hanno fatto imbarcare comunque. Siamo rimasti per un’ora seduti in aereo quando saremo potuti restare ai gate con la possibilità di muoverci andare in bagno e utilizzare tutte le facilities dell’aeroporto."

Punti positivi: "nothing but rude"
Punti negativi: "I prepaid to check my 2 roller bags and no one was at the drop off so they charged me TWICE the crazy expensive fee to check it at the gate while others with guitars and duffle bags were allowed on. Our bags would have fit in the overheads."

Punti negativi: "WIFI announcement which did not exist"

Punti positivi: "Nothing! This is the worst airline I have traveled with. Always late and usually by servers hours not just a few minutes late. I mean late when you have to wait for the announnouncement of your flight for hours"
Punti negativi: "Personnel, seats (even in expensive preferential class which I used) boarding, they want to charge you even if you ask for a glass of water. Come on !"

Punti positivi: "Helpful crew. Quick flight."
Punti negativi: "No gate assignment until right before boarding. Chaotic,especially when you don’t know the airport or airline."

Punti positivi: "Pulizia e personale"
Punti negativi: "I prezzi Dell caffè ☕"

Punti negativi: "Get what you get with discount airline, but booking, travel, arrival went without a glitch"

Punti positivi: "It felt like a top airline, fast boarding, great service."

Punti positivi: "La puntualità"
Punti negativi: "La divisione prima del imbarco in base ai nr dove ci si siede e poi ci hanno messo su lo stesso autobus"

Punti positivi: "The inflight crew was very nice"
Punti negativi: "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"

Punti positivi: "Boarding was smooth and everything was on time"

Punti negativi: "Great, prompt service Thank you,Vueling Team From now on , we are you loyal customers"

Punti negativi: "6h delayed"

Punti positivi: "Nothing."
Punti negativi: "Food was not offered. Boarding was chaotic. Took off later than expected because of the chaotic boarding."

Punti positivi: "Inexpensive"
Punti negativi: "We had to spend €50 to check a bag that we can carry on to other flights due to weight restriction. There was terrible communication about a gate change. The flight was late and no one seemed to care or acknowledge that. The seats were very uncomfortable."

Punti negativi: "Could of been on time. I missed my connection and it cost me 1000’s. Worst airline ever."

Punti negativi: "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."

Punti positivi: "Nothing what so ever, not seen such a rude staff in my years of traveling. Totally no customer care"
Punti negativi: "A bit more courtesy with passengers"

Punti positivi: "Amazing check in man and baggage check in woman. Great Customer Service."
Punti negativi: "Airplane crew dry, dull and aloof."

Punti positivi: "Sedile molto comodo x un low-cost."
Punti negativi: "Check-in online non disponibile per la tratta SPU - FCO."

Punti negativi: "The boarding process could be better"

Punti negativi: "Lo spazio tra i sedili!!!!"

Punti positivi: "Nulla, mai viaggiato cosi male! Non si tiusciva a stare seduti!!!! Sedile scomodo e non c’era spazio per le gambe!!!!!"
Punti negativi: "Allargare lo spazio per le gambe anche solo di pochi centimetri!"

Punti negativi: "food"

Punti negativi: "Pagata la priority mi trovo nella fila 3 gruppo imbarcato per ultimo! Inaccettabile"

Punti negativi: "Far pulire bene bagni e posti a sedere pieni di carta nel pavimento, briciole ed acqua sui sedili nonché cibo anche nelle cappelliere"

Punti positivi: "Il check in rapido Il personale super educato e simpaticissimo"
Punti negativi: "La pulizia dell’aereo Non per me, ma io non avevo acquistato il prioritario però sono stato imbarcato davanti a quelli che erano prioritari quindi hanno mischiato tutti e chi ha pagato per il servizio Priority era proprio arrabbiato"

Punti positivi: "il sedile decisamemte scomodo e di dimensioni ridotte"
Punti negativi: "praticamente tutto"

Punti positivi: "DA Barcellona è andato molto bene e atterrato in anticipo"
Punti negativi: "Da milano è partito con 40 minuti di ritardo e arrivato con 30 minuti di ritardo. Inoltre il personale all'ingresso del volo era scontroso e poco professionale"

Punti negativi: "Scadente"

Punti positivi: "Niente"
Punti negativi: "Non sono state date le disposizioni di sicurezza a bordo. Non ho ricevuto nulla di ciò che ho chiesto agli assistenti di volo durante il loro passaggio. Il volo ha tardato di un'ora. L'atterraggio è stato il più spaventoso in oltre 20 viaggi compiuti ad oggi. Da dimenticare."

Punti negativi: "Da anni lo sciopero ha un'importanza sociale; si sciopera per creare disagio e quello che hanno indetto i piloti Vueling ha creato il massimo del disagio. Bene notare che non è con loro che bisogna prendersela, ma con la compagnia che si è rifiutata di avvertire il ritardo di 4 ore e che ha fatto stare centinaia di passeggeri ad aspettare di capire se e quando saremo rientrati. Lo sciopero deve creare disagio soprattutto a una società, non a dei cittadini. Considerando che alla parola "rimborso" nessuno del personale Vueling ha saputo rispondere, mi chiedo: la prossima volta scioperiamo noi per creare disagio ai piloti? Ovviamente scherzo, ma ogni volta che viaggio con vueling succede qualcosa."

Punti positivi: "La impiegata del frontdesk era cortese e aveva molto interese per aiutarmi nel mio caso, perché portavo molto bagaglio"
Punti negativi: "Portavo una chitarra"

Punti positivi: "Nothing"
Punti negativi: "Pay for all, it's ridiculous for the price of the ticket"

Punti negativi: "Ritardo aereo e ritiro bagagli assurdo"

Punti positivi: "Gentilezza personale"
Punti negativi: "Attesa valigia imbarcata"

Punti negativi: "Come sempre Vueling ha fatto ritardo e questa volta abbiamo pagato un supplemento alla compagnia di affitto auto"

Punti negativi: "4 hours delayed :("

Punti negativi: "4 hour delay"

Punti positivi: "Nothing"
Punti negativi: "On arriving two hours early to my flight I was told that I was being put on standby because the flight was full. Not sure how I got bumped from a flight that I bought a ticket for 3 weeks ago? Upon waiting at the gate I came to realise that 17 other people had also been bumped. How does an airline overbook a flight that much? We were led to the baggage claim and told to pick up our bags to be rechecked- then the flight attendants disappeared, giving us no further direction as to where to go or what to do. My bags did not arrive on the carousel, either did anyone else’s that had been bumped. We walked up to the check in desk only to be told to consult the baggage service desk downstairs. Upon doing that we were told to go back to the check in desk. After going to the check in desk again we were told to go to the customer service desk. After doing that and waiting another half hour, we were given new tickets and told that our baggage had left on our original flight and would be waiting for us in Barcelona once we got there. Our compensation for all of this hassle was only a free meal from the restaurant. When we went to the restaurant we were told that we were only allowed one of the cold sandwiches and a small drink. Absolutely appalling as we were starving and exhausted. All of the flights were also delayed, however all the boards continued to say they were ‘on time’. The board for the flight we eventually took said we were ‘on time’ despite the fact we were still standing at the gate at the time we were supposed to depart. After arriving on a flight 5 hours later than we should have arrived, We were then told by the baggage desk that the luggage had not arrived in Barcelona and were instead back in Paris. So the staff in Paris blatantly lied just to get us to leave them alone. No apology was offered at any point of this whole ordeal, no compensation other than a sandwich and a bottle of water, and i’m now left with absolutely nothing but the clothes on my back. Not even a complimentary toothbrush which has been given to me along with toiletries and a t-shirt the last time my bags were delayed. Absolutely appalling from all aspects of this whole company. I am sorry to say I’ve already booked my return flight, however after that flight I am never flying Vuelig again!"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "rapporto prezzo/qualità"
Punti negativi: "L'orario del volo"

Punti positivi: "Aircraft cabin comfornand cleanliness"
Punti negativi: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."

Punti negativi: "Malissssssssssssimisssssimo"

Punti positivi: "Good aircraft and seats."
Punti negativi: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."

Punti negativi: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."

Punti positivi: "Nothing"
Punti negativi: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."

Punti positivi: "Quick flight and good service"
Punti negativi: "Cheap flight but odd that we always take a shuttle from plane to airport"

Punti negativi: "Non ho gradito la totale non disponibilità del personale nei confronti di chi viaggia sola con bambini di circa 2 anni. Non e’ purtroppo la prima volta. Tutto è legato al singolo individuo facente parte del team a bordo. Ieri ben 2 sono stati pessimi."

Punti negativi: "Food and entertainment don’t apply to my trip"

Punti positivi: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."

Punti positivi: "Difficult to say, probably just returning home"
Punti negativi: "1. After 4 hours in line in front of the boarding desk (I was between the first 10 people in line) due to a flight delay, when they began boarding they decide to start from the 15-31 rows. As I was on the 6th row, for which I payed an overprice when buying tickets, I eventuallypassed frome the first 10 people to be boarded to the last one. 2. As a consequence of point 1. As I arrived in front of the airplane door, the crew said the remaining luggages couldn’t be boarded with us because there wasn’t anymore space in the lockers. 3. The crew was very unprofessional. So, in the end, after paying more for first rows tickets and after being one of the first people in line to be boarded, because of poor organizarion I ended as one of the last to be boarded and without the right to bring with me the personal luggage. A nightmare"