Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Firenze per Bruxelles
|novembre||Il periodo ideale per evitare le folle con un calo medio dei prezzi del 46%.|
|gennaio||Il periodo più gettonato per volare con un aumento medio dei prezzi del 33%.|
Prezzo medio andata-ritorno
|176 €||(media delle ultime 2 settimane)|
Buona offerta andata-ritorno
|111 €||o meno|
Buona offerta solo-andata
|136 €||o meno|
Brussels Airlines e United Airlines hanno rinunciato a imporre spese di cambio e cancellazione sui voli da Firenze per Bruxelles. Verifica i regolamenti sul sito di prenotazione.
KAYAK è un motore di ricerca di viaggio. Ciò significa che passiamo in rassegna il web per cercare i prezzi migliori che possiamo trovare per i nostri utenti. Con più di 2 miliardi di ricerche di voli elaborate annualmente, siamo in grado di mostrare un'ampia varietà di prezzi e opzioni sui voli da Firenze per Bruxelles.
Lo strumento di Previsione dei prezzi di volo KAYAK utilizza i dati storici per determinare se è probabile che il prezzo per un volo per Bruxelles da Firenze cambi entro 7 giorni, in modo che i viaggiatori sappiano se conviene aspettare o prenotare subito.
Mix & Match ti consente di combinare biglietti di sola andata per risparmiare rispetto a un classico biglietto di andata e ritorno. Potresti quindi volare per Bruxelles con una compagnia aerea e tornare per Firenze con un'altra.
A volte, le date di viaggio non sono scolpite nella pietra. Se le tue date di viaggio preferite non sono fisse, selezionando le date flessibili puoi vedere tutte le opzioni per volare per Bruxelles da Firenze fino a 3 giorni prima/dopo le tue date preferite. Puoi quindi scegliere i voli più adatti alle tue esigenze.
Valutazioni in base alle recensioni dei clienti KAYAK
Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"
Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"
Punti positivi: "flight itself"
Punti negativi: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"
Punti positivi: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Punti negativi: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Punti positivi: "Excellent"
Punti positivi: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Punti negativi: "The whole experience was positive."
Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"
Punti positivi: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Punti negativi: "Nothing"
Punti negativi: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Punti negativi: "A little more leg room would be great"
Punti negativi: "We had a huge delay"
Punti positivi: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Punti positivi: "The crew was terrific and friendly as I expected."
Punti negativi: "I have no other suggestions here since I'm pleased with the flight and services."
Punti positivi: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Punti negativi: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"
Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"
Punti positivi: "Swiss Airlines Saff was very friendly and helpful"
Punti negativi: "0"
Punti positivi: "Great friendly crew. Efficient systems."
Punti negativi: "Tight seats. Very little leg room."
Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."
Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"
Punti positivi: "Excellent"
Punti positivi: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Punti negativi: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"
Punti positivi: "Nice crew, lot of space"
Punti positivi: "Good, in-flight entertainment"
Punti negativi: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Punti positivi: "The crew and flight"
Punti negativi: "No airconditioning while waiting on the shuttle bus to the plane"
Punti positivi: "The crew was very attentive and friendly. For the price the seats where comfortable."
Punti positivi: "The booking to a new flight was seamless."
Punti negativi: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."
Punti positivi: "The planes are clean and relatively comfortable."
Punti negativi: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"
Punti positivi: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"
Punti negativi: "Delay"
Punti positivi: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Punti negativi: "Delay"
Punti negativi: "It was delayed almost an hour."
Punti positivi: "Very short flight so little to write about."
Punti negativi: "We've got no complaints."
Punti positivi: "Outstanding service. Friendly flight attendants."
Punti positivi: "Service wa a ok."
Punti positivi: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Punti negativi: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."
Punti negativi: "delayed"
Punti negativi: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"
Punti negativi: "flight and luggage deliver delayed. Missed meeting as a result"
Punti positivi: "Food"
Punti negativi: "Lack of screen for watching movies."
Punti positivi: "Several rounds of beverage service along with tasty food and a great large-display entertainment, we were very pleased with the blankets and entertainment, and frequent service. It helped we had 3 seats for two people also."
Punti negativi: "Major delay"
Punti negativi: "id."
Punti positivi: "Customer service and food served during the trip (economy class)"
Punti negativi: "IFE system very old, narrow space between seats"
Punti negativi: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Punti positivi: "The Crew was wonderful."
Punti positivi: "Very little"
Punti negativi: "I paid extra for seat selections and then they did not give me those seats."
Punti positivi: "Food and entertainment"
Punti negativi: "Mobile app wasnt working for me"
Punti negativi: "Ritardo di 1/2 ora"
Punti positivi: "Nothing!"
Punti negativi: "Racists bastards!"
Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."
Punti positivi: "Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!"
Punti negativi: "Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them."
Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."
Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"
Punti positivi: "Comfortable and Clean"
Punti negativi: "4 ritardi su 4 voli"
Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"
Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"
Punti positivi: "Very smooth flight. Everything was perfect."
Punti positivi: "Good crew, comfort and timing"
Punti negativi: "I got what I expected"
Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."
Punti positivi: "Lufthansa is always incredible."
Punti negativi: "Cibo"
Punti negativi: "Cibo"
Punti negativi: "Sistema d’intrattenimento lentissimo"
Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"
Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"
Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"
Punti negativi: "Voli in ritardo"
Punti negativi: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."
Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."
Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"
Punti negativi: "Troppo freddo"
Punti positivi: "in orario tutto ok"
Punti positivi: "in orario tutto ok."
Punti positivi: "I always had a great experience with Lufthansa."
Punti negativi: "4 good movies, regular water rounds, friendly staff, enough toilets"
Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."
Punti negativi: "Delay of 45 minutes made me almost miss my connecting flight."
Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"
Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"
Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"
Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"
Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"
Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."
Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"
Punti negativi: "Un'ora di ritardo per condimeteo e de icing."
Punti negativi: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"
Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."
Punti positivi: "New plane. Very nice."
Punti negativi: "not much."
Punti negativi: "Flight from Milan delayed of 1 h . Missed connection have been rebooked to a new flight with crappy seat"
Punti positivi: "Plane was clean"
Punti negativi: "no entertainment, cramped seats"
Punti negativi: "Ritardo"
Punti negativi: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."
Punti positivi: "Kayak had good e emails with updates and reminders. Lufthansa was a great suorline for its care of its passengers."
Punti positivi: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Punti negativi: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."
Punti positivi: "Friendly crew, nice food and wine."
Punti positivi: "Nice airplane, good crew, nice bite to eat."
Punti negativi: "Personale ed intrattenimento ottimi. Cibo discreto, volo superaffollato e nessuna possibiltà di upgrade. Da migliorare la pulizia delle toilettes."
Punti positivi: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Punti negativi: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"
Punti negativi: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"
Punti negativi: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Punti positivi: "Flight was on time."
Punti negativi: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Punti negativi: "All of the less than good, obvious!"
Punti positivi: "Almost everything, especially the crew."
Punti negativi: "Don’t feel like anything should be better to be honest"
Punti negativi: "Boarding was crazy. Could not everyone in the gate area."
Punti negativi: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Punti positivi: "The crew were excellent and seats were comfy."
Punti negativi: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Punti negativi: "Crew members in Amsterdam were very rude and disrespectful"
Punti negativi: "Flight got cancelled"
Punti negativi: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Punti positivi: "Newer plane, crew was amazing, seats were adjustable"
Punti positivi: "Just as I expected. And I made my last connection easily."
Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Punti positivi: "Food and service"
Punti negativi: "Working wifi would be good. Better A/C. More comfortable seats"
Punti negativi: "Troppo ritardo"
Punti negativi: "Boarding was very slow."
Punti positivi: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Punti negativi: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Punti negativi: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Punti positivi: "Crew was ok."
Punti negativi: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"
Punti positivi: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Punti positivi: "Like the overall KLM experience"
Punti negativi: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Punti positivi: "Crew was nice and friendly"
Punti negativi: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Punti positivi: "The flight was smooth, the service was friendly, and the food with plentiful."
Punti negativi: "Too much activity in the cabin during the flight."
Punti positivi: "the crew was nice"
Punti negativi: "Seat confort on long flights, leg rooms,"
Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Punti positivi: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Punti negativi: "Boarding could be better"
Punti negativi: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Punti positivi: "Time and Good clean place.. in This case airpöane.."
Punti negativi: "It was not entreteiment st all"
Punti positivi: "kLM staff was great."
Punti negativi: "Flight departed 35 minutes late"
Punti negativi: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Punti positivi: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Punti positivi: "The leg room, was surprisingly roomy"
Punti negativi: "The food and that there was no entertainment."
Punti positivi: "Friendly in-flight personell"
Punti negativi: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Punti negativi: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Punti positivi: "Crew"
Punti negativi: "N/a"
Punti positivi: "Nice to have a wrap for the snack."
Punti negativi: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."
Punti positivi: "Rapidi e personale ultra professionale"
Punti positivi: "Really friendly staff. Great service"
Punti positivi: "Cabin crew were very professional."
Punti negativi: "Aircraft returned to gate due to fault and was delayed for 45 min."
Punti positivi: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Punti negativi: "Nothing"
Punti positivi: "The staff was very helpful and professional. Promp response to calling for attention."
Punti negativi: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Punti positivi: "On time"
"No service. People don’t speak English … the seats are so close from each orthers : no place for my legs and I 1.75m…"
"Il personale di bordo molto ad accusare e puntare il dito esauriti al massimo. Personale da cambiare totalmente"
"Checking was smooth, staff generally all friendly, boarding a bit disorganized (I heard no announcements), plane clean and modern, etc. Check-in could potentially have been this easy though because the flight was pretty empty. You have to pay for everything including blankets, pillows, headsets to enjoy the (free) entertainment, any food, etc., but that was expected, and I have no issue with that. However, not even offering any water during the flight is crazy on an nearly 8 hour flight, especially for our kids. You can go ask for it, but they are not coming through to offer you any, presumably because they are trying to sell you drinks."
Punti positivi: "The crew was great"
Punti negativi: "the food"
Punti positivi: "The price was right!"
Punti negativi: "I know the saying “you get what you pay for”, but good service from the flight attendants should be expected in the price. It was hard to get a greeting or a smile from them, far from prompt delivery of food or coffee ordered. We were traveling with two kids under 5, but there was no help offered. You are expected to pay for any and all food or drinks, including water. The airline could at least offer free water. The meal quality was mediocre for the price paid, and their stock ran out pretty fast."
Punti negativi: "Seats are too close together, very uncomfortable for long international flight"
Punti positivi: "Imbarco veloce"
Punti negativi: "Sembrava una barca da quanto si muoveva"
Punti positivi: "uncomfortable seats, narrow space"
Punti negativi: "If the plane had some wifi, better food,"
Punti positivi: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Punti negativi: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Punti positivi: "Crew was very professional and the seats gave legroom. Only drawback was the tray. If a passenger hasza bit of a belly there is no space to move and food is difficult to eat."
Punti negativi: "Tha space for eating is limited. Otherwise overall one of the better airlines for servece and space and entertainment"
Punti positivi: "NOTHING. VIAGGIO CON AEREO SCOMODISSIMO. CIBO PESSIMO. PERSONALE PRONTO PER UNA BELLA SIESTA, E POCO AFFERRATO SUI COLLEGAMENTI... CHE DIRE? PER UN INTERNAZIONALE MAI PIU."
Punti negativi: "IBERIA CANNOT MAKE HUNDREDS OF PEOPLE FLY, WITH A FLIGHT TO SHORT RANGE VEHICLE! I HAVE NEVER FLYED SO SUCK IN MY LIFE"
Punti positivi: "Delay of 1 hour, but flight was good!"
Punti positivi: "Personale disponibile e servizio di intrattenimento ottimo"
Punti negativi: "Ritardo di 2 ore senza alcun avvertimento, nessuna spiegazione neanche dal personale presente in aeroporto, nessun "rimborso" o piccolo extra per rifarsi dell'inconveniente."
Punti positivi: "Personale assente . Cibo mediocre"
Punti negativi: "Più attenzione ai paseggeri"
Punti positivi: "Ordine imbarco e pulizia"
Punti negativi: "Solo snack a pagamento e sedile non reclinabile"
Punti positivi: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Punti negativi: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."
Punti positivi: "Service"
Punti negativi: "Too many people and little space to move"
Punti positivi: "Tenía reservado uno y de repente desaprecio"
Punti positivi: "Every thing was ok"
Punti negativi: "N/A"
Punti negativi: "I was not informed about having to pay for checking my luggage and it did not even showed at the Iberia website when doing my online checking. I had to pay a total of $50, $25 each way, in Madrid. I was never informed of this in Boston or, again, while processing my checking using Iberia’s website."
Punti negativi: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Punti positivi: "There was nothing to like about Iberia"
Punti negativi: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."
Punti positivi: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Punti negativi: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Punti positivi: "N/A"
Punti negativi: "N/A"
Punti positivi: "Two hour flight, with nice crew. Entertainment on board with a good selection is based on wifi and your ownd device. On time"
Punti negativi: "Food is not free. If you want some, pay for it (what nowadays is normal). Leg space was tight for me"
Punti positivi: "The flight was short and smooth."
Punti negativi: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."
Punti negativi: "We had to walk onto the tarmac and climb up stairs to board the plane carrying our luggage and small child."
Punti positivi: "Volo comodo, ho viaggiato lontano dai motori per la prima volta"
Punti negativi: "Mi hanno obbligato a mettere il cellophane allo zaino per evitare che si perdesse il contenuto, il tutto a mie spese. Guarda caso gli operatori del cellophane erano davanti al check-in Iberia, sono forse in accordo?"
Punti positivi: "Once again, my minor child (5 years old) was not seated with me. I don’t understand. Her birthday is listed with her ticket. Why ask the age of children under 11 if they’ll be seated with strangers? Moreover, we were loaded onto the plane from both ends, irrespective of our seats, so there was mass confusion as two sets of passengers were crossing over each other, looking for seats. Using hand signals to communicate, as it was an international flight with passengers speaking several languages. The crew stood at the entrances to the plane, watching."
Punti negativi: "My experience."
Punti positivi: "The attention, food and entertainment available on board"
Punti negativi: "Un po’ tutto"
Punti positivi: "Finnair landed their plane so smoothly...."
Punti positivi: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Punti negativi: "No beverage or food offered"
Punti negativi: "The seats were very uncomfortable for such a long flight."
Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"
Punti negativi: "inizialmente mi hanno permesso l'imbarco per poi negarmelo in quanto problemi di transito a Panama. Personale di terra non molto competente riguardo agli scali"
Punti positivi: "EVERYTHING AS PROMISED . ALL WENT THROUGH IN A SMOOTH AND TIMELY WAY"
Punti negativi: "TRAVELING IN COACH ON A LONG HAUL FLIGHT IS A NECESSARY EVIL"
Punti positivi: "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Punti negativi: "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."
Punti positivi: "The color that crew members wear"
Punti negativi: "I arrived 2 hr.30 min and regardless of having bought my ticket long time ago, October, I was placed standby because an overbooking of the plane. The agent in the counter claimed that they could do that because was "legal to overbook". One of the agents at the gate when I went to get my seat indicated that I paid for a "cheap ticket" and that I should take whatever seat they have left. I was given 46E. I was thrown my food on my table. I asked for the pasta option because I do not eat beef. She said: "That's what we have, we do not have more food. You are flying economy class". I was mistreated badly."
Punti positivi: "The staff was rude and not helpful. Check in was below standard."
Punti negativi: "Compagnia di bandiera con servizi low cost, sito web che funziona malissimo. Mai più per tratte lunghe"
Punti negativi: "Compagnia di bandiera con servizi low cost al limite dell'accettabile"
Punti positivi: "Internal Wifi to watch movies and music"
Punti negativi: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
Punti negativi: "Il volo madrid barcellona ha avuto 2 ore di ritardo e questo ha comportato la perdita della coincidenza barcellona pisa. Malgrado abbia acquistato un biglietto con iberia, la compagnia si è rifiutata di prendere in considerazione la possibilità di spostarmi su altro volo madrid barcellona perchè il volo era operato da vueli ng"
Punti positivi: "Great and on time"
Punti negativi: "Nothing all good"
Punti positivi: "The arrival was almost on time (20 min late ONLY)"
Punti negativi: "Check-in machines in Barcelona Airport did not work (since the Vueling shares the code with Iberia, but they did not share the booking codes!). The result is 40 min queue while only one "manual" registration desk opened. The person behind the desk seemed to be very stressed, no shadow of any kindness - it's understandable: the managers had left her alone with a lot of people unable to use their "cool" innovation (registration through machines). If one adds here the unacceptable burden with boarding (30 mins of waiting time before the bus arrived and all that on the stairs of the "sleeve") the flight started fairly "well". The seat assigned was in the last raw (seems for any other type of seat one has to pay like 13 euro more) and with my 2m of height I felt at "maximum of comfort". Thank you, Vueling, for that exceptional "lowcost safari" experience, will try to avoid you in the future."
Punti negativi: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."
Punti positivi: "For a long haul, Iberia's standard class was fine and the seat actually had more room than I expected (having flown them in Europe). One flight attendant was AWESOME and helped me out when my gluten-free meal didn't arrive. I would say she went from ok to friendly so maybe not AWESOME but compared to the other flight attendants who weren't friendly at all, she was good."
Punti negativi: "1. My gluten-free meal didn't arrive. AA pulled the same nonsense when I went from LAX to LHR. It is pretty infuriating. 2. My entertainment screen failed about 1/2 way through the flight. I came prepared but it was still annoying. 3. I pre-paid for a seat which was a hassle because the transaction failed with a cryptic message online and I had to call. When I went to check-in, I had a window, not aisle and was positioned at the very back of the plane. I requested a refund on the phone and that wasn't allowed so I tweeted (as they adverstise) and now filled a claim. Still no response."
Punti positivi: "Reclination system, closer and closer to the AVE, is an advantage. Although still to improve how not to disturb the passenger behind you."
Punti negativi: "Boarding was messy. We barely fitted in the waiting area. Food quite crappy, especially breakfast."
Punti negativi: "We were in JFK for over 24 hours being lied to and being promised that our flight to Madrid although late would leave that day. We were changed from boarding door to boarding door, we were told that there were no hotel rooms available in New York that they could place us in and told that they were testing a plane and as soon as it was confirmed it could fly we would be on it. At approx. 1am or a little after we (the passengers) from the flight were located at boarding door 7 and they brought an Iberia plane right by the windows in hopes that we would be put at ease at the sight of a possible flight only to find out that there are no flights out of JFK after 1am. The lies they told and or lack of truths was very frustrating"
"Seat 5A could not lie flat!"
Punti positivi: "Everything was amazing"
Punti negativi: "The process to travel"
Punti positivi: "The crew are doing amazing job and making sure we all stay safe."
Punti negativi: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."
Punti positivi: "thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)"
Punti negativi: "there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !"
Punti negativi: "Super"
Punti positivi: "I got there"
Punti negativi: "My luggage did not"
Punti negativi: "Rest rooms were clean, food was adorable, good coffee, no complaints."
Punti positivi: "Crew was friendly, seats were ok"
Punti negativi: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."
Punti positivi: "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"
Punti negativi: "this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!"
Punti negativi: "Water could have been served complementary"
Punti positivi: "Crew were helpful."
Punti negativi: "I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment"
Punti positivi: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."
Punti positivi: "Food was good. Crew on the flights were polite"
Punti negativi: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."
Punti negativi: "Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer."
Punti positivi: "Molto carino il video con le norme di sicurezza."
Punti negativi: "Il confort dei sedili, dare comunque qualcosa a livello di catering (in altre compagnie ti propongono ALMENO un bicchiere di qualcosa)."
Punti negativi: "To be given a blanket. And better choice in music"
Punti negativi: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."
Punti positivi: "cheap ticket"
Punti negativi: "lack of service, very unfriendly stewardess"
Punti negativi: "Ho perso la coincidenza per 10 min. Il volo per Venezia non ha aspettato la coincidenza!"
Punti positivi: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Punti negativi: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."
Punti positivi: "The food was okay but thats the best thing I can say."
Punti negativi: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"
Punti positivi: "Helpful services."
Punti negativi: "Good"
Punti positivi: "Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge."
Punti negativi: "I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!"
Punti negativi: "Sia all’andata che al ritorno sono stato obbligato a imbarcare in stiva il mio bagaglio a mano , di dimensioni consentire per alloggiamento in cabina, con conseguente perdita di tempo all’arrivo. La mia richiesta di poterlo mettere sotto il sedile davanti dove sarebbe stato perfettamente non è stata accolta in nessuna delle due occasioni"
Punti negativi: "Spazio tra i sedili molto stretti, imbarco lentissimo , arrivo in ritardo. ci sembrava di stare su una compagnia low cost."
Punti positivi: "Nulla"
Punti negativi: "Un ora di Ritardo con attesa a bordo, senza condizionamento"
Punti positivi: "Good flight overall- staff lovely"
Punti negativi: "Limited food choices"
Punti positivi: "Great airline"
Punti negativi: "Great distance to walk between terminals for transfer"
Punti positivi: "They have the funniest and engaging safety video I have ever seen"
Punti negativi: "no information on the board about delay and gate change"
Punti positivi: "Good value, Staff were polite and helpful. On time."
Punti positivi: "Crew was polite, but..."
Punti negativi: "The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv."
Punti positivi: "Comfortable seats"
Punti negativi: "Food was rubbish"
Punti negativi: "It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!"
Punti negativi: "Sardine tin bus transfers from hell."
Punti negativi: "Paid extra to secure aisle seat booking, reconfirmed byne two days before flight, at check-in was reassigned to a middle seat, without explanatiob or apology. Had to be uncomfortably adamant about paid aisle seat reservation for them to put me in one of the several still available."
Punti positivi: "Good leg space and went on time."
Punti negativi: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"
Punti positivi: "Ok easy flight. Crew were great, really friendly:)"
Punti negativi: "Seats to small, food humm? Dubious"
Punti positivi: "I was happy to see that I had a huge amount of leg room on both of the flight legs! - Very comfortable"
Punti positivi: "Very nice service economy privilege, friendly crews, good food, water service at flight start, room around knees, blankets, all very good"
Punti negativi: "the headset plug in needs maintenance. it had to be plugged in and re-positioned several times to get it to work"
Punti negativi: "40 min delay than 15 minutes delay to take off"
Punti positivi: "They had a funny safety video"
Punti negativi: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."
Punti positivi: "il prezzo"
Punti negativi: "puntualità"
Punti negativi: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"
Punti positivi: "Not too much"
Punti negativi: "I'll begin with the order of sequence of all that went wrong: 1. A huge queu while we were waiting for checkin in Rome (waited for more than 30 minutes) 2. The steward didn't agree to take a gymnastics hoop to the aircraft, despite its being super light. By the way, the inbound flight the hoop was taken into the aircraft; 3. We (family of 3) were seated separately, what made a huge stress to our small daughter. 4. There were no AC socket in Brussels airport (there were, but not charging) during transfer. 5. Our baggage was not delivered, which is very unpleasant :("
Punti positivi: "great"
Punti positivi: "Nothing"
Punti negativi: "The flight was delayed significantly and led to a travel nightmare and us missing an important meeting."
Punti negativi: "Mocarella and tomatoes wrap was not tasty. Tomatoes seemed to be old."
Punti positivi: "Flight was delayed and we had to spend time Waiting both in the terminal and the plane. But crew was very nice!"
Punti negativi: "Would have been nice to have been given a free snack or some water while waiting. We got a tiny chocolate which was nice but didn't make up for the waiting time"
Punti positivi: "Flight was ok"
Punti negativi: "The fact that we had to wait on the tarmac for a set of stairs to arrive which lasted quite long."
Le compagnie aeree che partono da Firenze e arrivano per Bruxelles hanno messo in atto misure di sicurezza aggiuntive e adeguato le loro politiche per soddisfare meglio le esigenze dei viaggiatori. Le politiche variano in base alla compagnia aerea.
Pulizia quotidiana, installazione di filtri HEPA a bordo dei voli da Firenze per Bruxelles
Mascherine obbligatorie a bordo, mascherine fornite sui voli da Firenze per Bruxelles
Organizzazione dei posti in base al distanziamento sociale
Posto centrale non disponibile per la prenotazione dei voli da Firenze per Bruxelles
Test per anticorpi, test per sintomi per i voli da Firenze per Bruxelles
Nessuna tariffa aggiuntiva per il cambio volo. Cerca voli flessibili da Firenze per Bruxelles