Trova voli economici da Bologna per il Giappone

"Excellent JAL!!"

Punti positivi: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Punti negativi: "The movie selection could have been much better for such a long flight."

Punti positivi: "The seat was comfortable, the food was delicious and the aircraft was clean."
Punti negativi: "Boarding was awful. The staff definitely need better training at adapting with the Covid 19 situation. Especially, when it comes to unexpected occurrences regarding test certificates and sudden new regulations. Not everything is always black and white and not everyone has the same capacity to afford rebooking flights or re-testing. Treatment of foreigners in general at the LAX airport, on my flight at least, were unprofessional and inconsiderate. I generally like flying with Japan Airlines but after what I have seen and experienced personally I’m not so sure it is still one of my number one airlines to fly with anymore."

Punti positivi: "Seat super comfy"
Punti negativi: "All okay"

Punti positivi: "friendliness"
Punti negativi: "food"

Punti positivi: "Everything."
Punti negativi: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."

Punti positivi: "Lots of Leg room"

Punti positivi: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Punti negativi: "N/A"

Punti positivi: "The crew were very friendly."
Punti negativi: "The entertainment selection is really small."

Punti positivi: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"

Punti negativi: "Check in and apps stuck in 80'"

Punti positivi: "Volo partito ed atterrato in orario, nonostante l'aereo fosse praticamente pieno. Sedili comodi e con un buon spazio. Personale gentile e disponibile, consegna bagagli in meno di 15 minuti. cosa si puo' chiedere di piu'?"

Punti positivi: "Good efficiency for boarding an good in air entertainment"
Punti negativi: "Delayed for an hour while already boarded"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Smooth ride"

Punti positivi: "Nothing"
Punti negativi: "Everything. I will fly out from Narita from this point forward."

Punti positivi: "Sitting in my seat I felt that I had wiggle room for my feet and my arms/elbows. Usually on American flights, I feel like a sardine packed in a can. Even though I was in economy I had plenty of space and was very comfortable during 9 hour flight from BKK to Tokyo."

Punti positivi: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."

Punti positivi: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Punti negativi: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Punti positivi: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Punti negativi: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."

Punti positivi: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Punti negativi: "Nothing."

Punti positivi: "Very friendly and accommodating staff on JAL every trip"

Punti positivi: "Flight was comfortable enough"
Punti negativi: "4 stars for food and entertainment as it was only an hour flight."

Punti positivi: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Punti negativi: "Nothing, well done."

Punti negativi: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."

Punti positivi: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Punti negativi: "Can't really say anything bad! It was great!"

Punti positivi: "The meals. The attention to service details. The seats are better."
Punti negativi: "Ticket reservation follow up."

Punti positivi: "The flight attendance we're awesome"
Punti negativi: "Nothing. This was a great flight."

Punti positivi: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Punti positivi: "Superb services!"
Punti negativi: "I don't think there's anything I didn't like during my journey"

Punti positivi: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Punti negativi: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."

Punti negativi: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Punti positivi: "I liked the overall service and professionalism."
Punti negativi: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."

Punti positivi: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."

Punti positivi: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Punti negativi: "Aisle seats not very private, remote control not intuitive to use"

Punti positivi: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Punti negativi: "They made me pay for a seat that they gave to other people for free. Really messed up."

Punti positivi: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Punti negativi: "No food offered, not even a biscuit, only very basic drink selection."

Punti positivi: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."

Punti positivi: "The seats were very comfortable, the staff were friendly"
Punti negativi: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"

Punti positivi: "The airplane and all crevices"
Punti negativi: "None"

Punti positivi: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Punti negativi: "Nothing!"

Punti positivi: "Service and polite staff."
Punti negativi: "Not much space between the seats for my long legs."

Punti positivi: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Punti negativi: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Punti positivi: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Punti negativi: "Some turbulence awoke us midway through the overnight flight."

Punti negativi: "too little legroom seating is designed shorter legged Japanese"

Punti positivi: "Love Jan service!!!"

Punti positivi: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."

Punti negativi: "Some crew members from Hong Kong better make more effort to improve service skills."

"Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more."

"Great airline with friendly staff, on time departure. Unfortunately their website is really difficult."

Punti positivi: "The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had."
Punti negativi: "The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine."

Punti negativi: "The crew of ANA was incredible. I think it is my best flying experience to Asia"

Punti negativi: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."

Punti positivi: "The crew is awesome. They’re so polite and helpful."
Punti negativi: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."

Punti positivi: "Food, seat comfort, service"

Punti positivi: "Some of your reservations staff in Los Angeles needs to be counseled"
Punti negativi: "Been more polite especially mike in your mileage program."

Punti positivi: "The seat was great."
Punti negativi: "Overall, it was a great experience. Boarding is very fast compared to US airlines."

Punti positivi: "Great service!"
Punti negativi: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."

Punti positivi: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
Punti negativi: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."

Punti positivi: "Great experience all together"

Punti positivi: "Crew was very friendly and the service was reasonably good."
Punti negativi: "Seats were not very comfortable."

Punti positivi: "The crew was very good. The service was fine."
Punti negativi: "The food could have been better."

Punti negativi: "Old Aircraft Interior, could be more comfortable"

Punti positivi: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Punti negativi: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"

Punti positivi: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Punti negativi: "More western food options, better selection of tv shows for entertainment"

Punti positivi: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."

Punti positivi: "The cabin staff were extremely caring."

Punti positivi: "empty flight, foods tasted good."
Punti negativi: "The seat was uncomfortable. Entertainment choices were limited."

Punti positivi: "Crew was good. The food was good quality."
Punti negativi: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."

Punti positivi: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."

Punti positivi: "Loved from the booking on kayak and all the services provided by the airline until landing."
Punti negativi: "Nothing to mention ....but I did not get the &instead tell me where to get my luggage...I had to find out on my own"

Punti negativi: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Punti positivi: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Punti negativi: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."

Punti positivi: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Punti negativi: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

Punti positivi: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Punti negativi: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."

Punti positivi: "The seat was nice"
Punti negativi: "Service was extremely slow, it took almost two hours just to get offered a drink. There wasn't any offering after boarding and I had to ask just to get water. The food was quite bad, normally I would choose the Japanese meal, however, both the Japanese and International options were poor. The staff seemed unorganized and did not follow a set protocol."

Punti negativi: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."

Punti positivi: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"

Punti positivi: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Punti negativi: "There was nothing I disliked."

Punti positivi: "Service"

Punti positivi: "Food and service was excellent."
Punti negativi: "Seats in economy were narrower than other airlines."

Punti positivi: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."

Punti positivi: "Great service"
Punti negativi: "Interior show signs of aging"

Punti positivi: "The ANA crew were very sweet and accommodating"
Punti negativi: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Punti positivi: "Seat was good and slept like a baby"
Punti negativi: "Nothing really, slept the whole way"

Punti positivi: "The staff was so very helpful and nice. Thanks a lot!"
Punti negativi: "The great disinter service from the flight attendants made up for the delays."

Punti positivi: "Flight was very good - enjoyed meal and entertainment"
Punti negativi: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."

Punti positivi: "The food was really good, service was great, and nothing to complain about"
Punti negativi: "I don't have any complaints"

Punti positivi: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Punti positivi: "Seat"
Punti negativi: "Food was a bit salty. Bread was so cold."

Punti negativi: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."

Punti negativi: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Punti positivi: "The crew"
Punti negativi: "No food available only drinks"

Punti positivi: "Cabin crews are efficient and very polite. Film selection is fine."
Punti negativi: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

Punti positivi: "Staff are very attentive and helpful; the entertainment system is top class"
Punti negativi: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Punti positivi: "everything was so smooth!!"
Punti negativi: "entertainment : wish there were more japanese comedies!!"

Punti negativi: "Not enough English movies/tv shows"

Punti positivi: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Punti negativi: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

"Fun and safe and comfort and great hospitality. Love it"

Punti positivi: "sedile comodo"

Punti positivi: "Both friendly and professional"
Punti negativi: "All is perfect! They couldn’t be better"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Love love love this airlines! I wish the US carriers were like this!"

Punti negativi: "During flight after first meal the cabin temperature is way to cold. Then it gets warmer but later, second half of the flight the air gets very cold again so it’s difficult to have a good sleep."

Punti positivi: "The flight schedule was on time"
Punti negativi: "N/A"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "The food was decent"
Punti negativi: "Too crowded and hectic. Not enough leg room. (and I’m not even a tall person to begin with)"

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Food was good. Flight was good. Crew during the flight was good"
Punti negativi: "Service provided during the transfer at Istanbul was not good. Wheelchair assistance was not provided. Staff at Istanbul was not helpful. Directions were not clea.flight"

Punti positivi: "Services and quality of food"
Punti negativi: "Bit warm the plane"

Punti positivi: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Punti negativi: "I had a 4 hour layover. The airport is not organized. It was impossible to find any Turkish Airline help desks and personnel. I definitely would have expected to see more ground personnel helping travellers."

Punti positivi: "Almost every things"

Punti negativi: "We stood in line for a while, when it was our turn to check in they told us we were in the wrong line, unfortunately we didn’t saw a sign that told us that we had to be somewhere else because we were flying to Israel. At our second check in the guy at the desk was very unfriendly. Not something you think oh he is happy he could help us. Not at all. He was very grumpy"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Punti negativi: "I wish the seats had more legroom in economy class."

Punti positivi: "Excellent service. Food and other amenities were excellent"
Punti negativi: "Nothing"

Punti positivi: "Value, food"
Punti negativi: "For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard"

Punti positivi: "Wonderful crew, food and flight in general. Pleasant and cheerful crew."
Punti negativi: "The entertainment system did not work on my seat. Not a big deal, but inconvenient."

Punti positivi: "Staff are welcome and supportive.at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Delayed departure for nearly 3 hours from Islamabad to Istanbul (TK711)."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "I had an aisle seat that was the emergency exit row so I had excellent leg room. It felt that flight attendant was apologizing personally that they ran out of pasta before they got to my row and wanted to know if beef was okay to eat. Even for the short distance, the entree was more than what I expected on a short flight and in coach. Again the customer service was amazing."
Punti negativi: "Nothing that comes to my mind."

Punti positivi: "It was great. I told everyone about it."

Punti positivi: "excellent service, nice crew, seats are comfortable no complaint on that front Airport check in crew very professional attitude and cooperative I had no glitch whatsoever the whole journey starting in Los Angeles Luggage was promptly taken care of upon arrival"
Punti negativi: "Honestly I have no negative comment to mention All went well I would fly Turkish Airlines again and again"

Punti negativi: "It's 100 degrees in the cabin. No one is communication and we have been waiting for a gate assignment for 2 hours. This flight should be refunded."

Punti positivi: "Food and service were fine, plenty of movie choices on the screen, nice goody bag with slippers, ear plugs, eye mask, etc . . ."
Punti negativi: "Turkish Airlines website is the worst I've ever used. Embarrassingly bad, really."

Punti negativi: "I t would have been much better to have a faster check in process"

Punti positivi: "Boarding was smooth"
Punti negativi: "Food needs improvement and staff should be more friendly."

Punti negativi: "Flight was canceled. The disorganization and misinformation was unprecedented. I have been traveling for 30 years and tried almost all airlines, but the Turkish Airline office at Cairo Airport ranked the poorest I have ever seen. The disorganization was as if they do not know what to do. First they said the plane arrived late, then they said there was a bird hitting the engine. The excuses were so laughable beyond belief."

Punti positivi: "The service and food"
Punti negativi: "Seats are to cramped."

Punti negativi: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Food, entertainment, crew were all great"
Punti negativi: "Very cold in cabin"

Punti negativi: "Service is horrible. Airline staff is rude. Airport staff in turkey is eually bad. Avoid this airline and country at all costs."

Punti positivi: "Everything was great"
Punti negativi: "My suitcase is dirty and full of grease on the side"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti positivi: "The seats were comfortable"
Punti negativi: "The entertainment system was not operational"

Punti positivi: "The entertainment and food were excellent"
Punti negativi: "The boarding process was horribley inefficient. I stood in line in a non air conditioned terminal for over 30 minutes for a security check before boarding."

Punti positivi: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Punti positivi: "Choice of in-flight entertainment was excellent."
Punti negativi: "Boarding process in BKK was haphazard due to non-calling to board by Group number."

Punti positivi: "The whole experience was ruined by the missed flights on both sides of the trip. My flight from IST to KHI was missed because my lay-over was only one hour, and my flight from IAD left hour and half late. I had to spend extra 6 hours on IST airport"

Punti positivi: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Punti negativi: "Chaotic check-in process."

Punti positivi: "Crew was very nice though took very long to clear after meal. I love flying with Turkish Airlines on my business trips I guess August is not the best time .."
Punti negativi: "Flight was very full yet boarding was done with bus not a walk trough gate Screaming children and loud parents made the short fligh literally a nightmare. This is not in the airline control unfortunately yet impacted badly on my flight experience."

Punti positivi: "You were fed."

Punti negativi: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"

Punti negativi: "always same food and poor conditining"

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "the flight was well organized, the service appropriate, and the travel smooth and on time."
Punti negativi: "the seat did not recline. the touch screen for movies and albums was not working reliably."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "Crew good, food good, plane clean"
Punti negativi: "Temperature on plane was warm."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "The notifications for the change of gates by Lufthansa."
Punti negativi: "Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "Service"

Punti positivi: "Service"
Punti negativi: "A little bit turbulence"

Punti positivi: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Punti negativi: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Punti negativi: "The boarding gate has too little space and was chaos."

Punti negativi: "Voli in ritardo"

Punti positivi: "Service was great too"
Punti negativi: "Squished in seat"

Punti positivi: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Punti negativi: "Food was mediocre."

Punti positivi: "Good seats and wonderful flight crew."

Punti negativi: "My seat was assigned to someone else and I paid for an upgrade but got a center seat with less legroom than what I paid for"

Punti positivi: "there is a big amount of space between the rows making sitting very comfortable"
Punti negativi: "lack of ventilation above the heads"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Clean"
Punti negativi: "Seats way too small and tight. Flight delayed over and over."

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti negativi: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Punti negativi: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"

Punti positivi: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
Punti negativi: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "Clean aircraft, quite and smooth flight, lots of entertainment options."
Punti negativi: "I was never made aware of what food and drink options there were. I was asleep for the main meal and it would've been nice if they left a snack for me when I woke up."

Punti negativi: "Food on flight Detroit - Frankfurt was terrible."

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti negativi: "50 minutes late"

Punti positivi: "Beautiful new plane — supremely clean"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti positivi: "Exelent crew"
Punti negativi: "Long distance between gates to transfer"

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti negativi: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti negativi: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Comfort"
Punti negativi: "Internet"

Punti negativi: "When its rain we shouldn’t walk to the air plain"

Punti positivi: "Crew good and seat OK but not exceptional for business class"
Punti negativi: "Food was average - main course could have been better. Range of movies ok but not great"

Punti positivi: "economy plus seats were nice, great movie selection, especially international movies"
Punti negativi: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Punti positivi: "very nice crew"
Punti negativi: "my bagfage was lost"

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "Crew were great"
Punti negativi: "Refreshments"

Punti positivi: "Nice staff and no delay"
Punti negativi: "Instead of crisps maybe a bit of cheese or crackers"

Punti positivi: "Friendly crew"
Punti negativi: "KLM lost one piece of my luggage"

Punti negativi: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Punti positivi: "The crew is really welcoming"
Punti negativi: "The seats are too narrow and a bit too hard"

Punti negativi: "Troppo ritardo"

Punti positivi: "Entertainment was amazing"
Punti negativi: "Seats a bit hard"

Punti positivi: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Punti negativi: "Everything was very good."

Punti negativi: "The plane was very hot"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Cabin facilities"
Punti negativi: "They didn’t bring one of my bags"

Punti positivi: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Punti negativi: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Punti positivi: "quick/efficient boarding - good staff - good food - easy flight !"
Punti negativi: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Punti positivi: "Everything was good except for the entertainment consul for one of our seats."
Punti negativi: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Punti negativi: "wasn't able to take the flight since I missed it"

Punti positivi: "Friendly staff"
Punti negativi: "Leg room"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti positivi: "Everything was clean and well organized."
Punti negativi: "The flight was delayed 1 1/2 hours."

Punti positivi: "Great on board service from a very professional crew."
Punti negativi: "Can't think of a thing."

Punti positivi: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Punti positivi: "Everything excellent. Comfortable seats in business."

Punti negativi: "Boarding was confusing and disorganized"

Punti negativi: "Customer service"

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Entertainment"
Punti negativi: "Food and one bathroom out of service makes an awful flight"

Punti positivi: "Flight crew was fine. Food was good."
Punti negativi: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Punti positivi: "Boarding was quick, Flight on time....just a regular service and plane"
Punti negativi: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Punti negativi: "Bit cramped for space"

Punti positivi: "On time"

Punti positivi: "Very friendly service!"

Punti positivi: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Punti negativi: "Nothing"

Punti positivi: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Punti negativi: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Punti positivi: "Short-hop flight, fit for purpose."

Punti negativi: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Punti negativi: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Punti positivi: "The sandwiches were simple yet just the right touch, on all four flights."

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Punti negativi: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."