Trova offerte per voli da Bologna a Giappone

Punti positivi: The socks offered in business were comfortable and nice looking. The red wine was good.

Punti negativi: The food was just average and the seat not too comfortable

Punti positivi: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Punti negativi: I flew economy and all was good and appropriate to the level.

Punti positivi: Staff were professional and polite.

Punti negativi: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Punti positivi: Flight was on time.

Punti negativi: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Punti positivi: The crew and the food were great!

Punti negativi: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Punti positivi: Great and friendly crew

Punti negativi: In-flight system had some problems and seats seemed a bit uncomfortable

Punti positivi: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Punti negativi: Staff Curtsy and overall gestures!!

Punti positivi: Can't really remember.

Punti negativi: Flight time respect. Earlier flights. Charging system for phone or comuperr and if there was internet availability in flight.

Punti positivi: Everything was good

Punti negativi: Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders

Punti positivi: The movies

Punti negativi: Lack of crying babies and lack of sleep seats too close lack of comfort

Punti positivi: On time Easy and no issues

Punti positivi: Friendliness

Punti negativi: Food selection

Punti positivi: Comfort

Punti negativi: Late and bad communication

Punti positivi: Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!

Punti negativi: Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke.

Punti positivi: The Capain kept us well nformed

Punti negativi: 4 hours trip, international, and only food to purchase.

Punti positivi: Friendly staff

Punti negativi: Fly on time

Punti negativi: Legroom was no better than economy class

Punti negativi: Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat

Punti positivi: crew amazing

Punti positivi: Great seat, cabin crew was fine.

Punti negativi: Too much confusion trying to just find a shower in the lounge

Punti positivi: The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.

Punti negativi: The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.

Punti positivi: None

Punti negativi: Crew was not very helpful

Punti negativi: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Punti negativi: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Punti positivi: Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class.

Punti negativi: There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient.

Punti positivi: No real problems

Punti negativi: Nothing significant

Punti positivi: Great food, great movies. Great pilot and crew

Punti negativi: Lots of children running in isle. But they did give them tools to help occupy them. Maybe a children play area.

Punti positivi: Good flight, thank you

Punti positivi: Flat bed, updated aircraft.

Punti negativi: Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in.

Punti negativi: Old A330, entertainment system is very tired of this world

Punti positivi: The seat were nice & the staff more helpful than before

Punti negativi: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Punti positivi: Nothing

Punti negativi: Need improvements

Punti positivi: On time arrival and departure Aircraft excellent

Punti negativi: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Punti positivi: It is good airline

Punti negativi: The flight was very late, the airline did nothing for the time we were waiting

Punti positivi: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Punti negativi: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Punti positivi: Nothing

Punti negativi: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.

Punti positivi: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Punti negativi: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Punti positivi: meal

Punti positivi: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Punti negativi: Movies available weren't to my taste, which isn't of great importance anyway.

Punti positivi: The raw was empty and I could sleep whole 10 hours

Punti negativi: Choice of movies and TV programs

Punti positivi: Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.

Punti negativi: The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)

Punti positivi: yes, seat is always ok , I'm not overweight

Punti negativi: basically, nothing, just keep smiling

Punti positivi: Nothing. It was a bad experience.

Punti negativi: They could have served food. They could have checked us in through to our final destination.

Punti positivi: Great crew in business class!

Punti negativi: Wifi was terrible, entertainment is below average and angle seats for a 12 hour flight is sub par. The food was so so

Punti positivi: Crew was great, flight was great.

Punti negativi: Not Delayed My Luggage.

Punti positivi: Seats reclined more than most airlines

Punti negativi: 4 hour delay ON the plane for an 11+hour flight? They could have deplaned us. The flight attendants were rude. Worst flight of my life - never flying China East airlines again

Punti negativi: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Punti negativi: Unexpected $100 baggage fee for second checked baggage

Punti positivi: It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly.

Punti negativi: The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end.

Punti positivi: Good movie selection. Attentive crew.

Punti negativi: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Punti positivi: I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful.

Punti negativi: It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot.

Punti positivi: Great flight crew

Punti negativi: Nothing, everything just right

Punti positivi: Staff

Punti positivi: Friendly quality staff, good aircraft.

Punti negativi: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Punti positivi: Loved the smooth ride.

Punti negativi: Bathroom was pretty nasty

Punti negativi: All of the less than good, obvious!

Punti positivi: Comfort

Punti negativi: Wifi on klm

Punti positivi: The crew was very attentive and our seats in Prestige class were very comfortable.

Punti negativi: The entertainment options were meager at best.

Punti positivi: Everything

Punti negativi: Less new movies and kids movies

Punti positivi: The services that the representative up to the flight crew provided to the passengers are excellent.

Punti negativi: Smooth flight

Punti positivi: very comfortable seats. on time arrival.

Punti negativi: the food is not very good.

Punti negativi: The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time

Punti positivi: Crew and service was wonderful even on a shorter flight

Punti positivi: Crew was excellent, seats were comfy.

Punti positivi: Food

Punti negativi: Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it.

Punti negativi: Staff Curtsy and overall gestures!!

Punti positivi: There is a nothing to mention that was memorable or comfortable.

Punti negativi: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Punti positivi: I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform.

Punti negativi: Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices.

Punti positivi: The crew

Punti negativi: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Punti positivi: It was great.

Punti positivi: Fast boarding, early arrival

Punti negativi: If I weren't super hungover

Punti positivi: Nothing

Punti negativi: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Punti negativi: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Punti positivi: Customer care was super supportive

Punti negativi: Inflight sandwiches

Punti negativi: Delay due to strike

Punti negativi: It's KLM. What else do you need to know.

Punti positivi: Klm's consistantly high standards in everything they do.

Punti negativi: Nothing