Trova voli economici da Belo Horizonte per l'Italia

"La miglior compagnia aerea"

"La miglior compagnia aerea Sempre una garanzia"

"The best airline i have traveled with thus far! They really set standards. Thank you Emirates =]"

"I wish the food tasted better."

Punti positivi: "comfort"
Punti negativi: "veg food was mostly repeated and pizza wasn't great"

Punti positivi: "Il personale estremamente attento e gentile. Non è facile lavorare con le maschere e occhiali per tutta la durata del volo. Trovo che hanno fatto di tutto per rendere il nostro viaggio sicuro dal puto di vista della battaglia contro il virus."
Punti negativi: "Da viaggiatore assiduo Emirates, posso dire che in passato il cibo era meglio e più "speciale". Capisco che in questi tempi pochi euro di risparmio sono un grande aiuto. Per migliorare in Emirates devono solo fare quello che facevano qualche anno fa. Comunque sono sempre tra i migliori."

Punti positivi: "I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it"

Punti positivi: "Il personale molto gentile e professionale. Sono stata fortunata perché nella mia fila gli altri due posti erano liberi e quindi ho potuto dormire sdraiata per L a maggior parte del volo"
Punti negativi: "Mi è mancata la salvietta calda dopo l'imbarco e la bustina con il set per il volo notturno. Sarebbe stato molto utile."

Punti positivi: "I don’t like it"
Punti negativi: "They take my money because my flight it’s was over And they charge me twice"

Punti negativi: "more organized boarding"

Punti positivi: "Yes"
Punti negativi: "Every thing was great"

Punti positivi: "Marco was a great crew member, handled the sick child like a pro"
Punti negativi: "Kid running around bumping into everybody. Impossible to sleep."

Punti negativi: "Niente"

Punti negativi: "Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,"

Punti positivi: "Noce ride. Cabin crew was very friendly and helpful"
Punti negativi: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"

Punti negativi: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"

Punti negativi: "Better inflight entertainment"

Punti positivi: "I like overall, food , entertainment, cleanliness and the amazing crew."
Punti negativi: "I would fly again with emirates."

Punti positivi: "Great crew, comfortable flight"
Punti negativi: "the inflight food needs to be more accommodative"

Punti positivi: "Personale come al solito gentilissimo, cibo ottimo, buona scelta di vini"
Punti negativi: "Il comfort dei sedili in business class dovrebbe essere migliorato."

Punti positivi: "Servizio a bordo"
Punti negativi: "Comfort dei sedili"

Punti positivi: "Tutto perfetto: cordialità, cena, confort"

Punti positivi: "The crew was really nice."
Punti negativi: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."

Punti negativi: "Istruzioni al personale di terra e della luonge"

Punti positivi: "Service level of cabin crew and ICE."
Punti negativi: "The long wait to exit from the aircraft and to pick up my baggages from the carousel at Mcr airport. The main meal chicken curry & rice was a disappointment as the curry appeared slimy and starchy. It didn’t come anywhere near the delicious meal on flight from Mcr to Dubai on 12/1/19 chicken with pilaf rice!"

Punti positivi: "Personale"
Punti negativi: "Poltrona business stretta"

Punti negativi: "Non hanno fatto kit dentifricio calse mascherina"

Punti positivi: "The crew"
Punti negativi: "The chicken option dish was overdone."

Punti positivi: "Splendido viaggio soprattutto grazie all’upgrade in business, offerto ad un prezzo non eccessivo. Unico neo, con l’upgrade non era consentito l’accesso alla lounge dell’aeroporto di Bali."

Punti positivi: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Punti negativi: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."

Punti positivi: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"

Punti positivi: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Punti negativi: "No foot rest - limited ability to upgrade."

Punti positivi: "Spaziosi sedili. Cortesia personale, procedure d'imbarco veloci"

Punti positivi: "More space"
Punti negativi: "Na"

Punti positivi: "The stewardess were friendly enough. When the cabin got chilly I received another blanket. The complimentary beverages was nice. No chips though. The individual tv screen was a plus."
Punti negativi: "Seat was not very comfortable. I couldn’t recline it back all the way to sleep. I was very dry and did not realize that there was water in the galley that I could have helped myself to. Not enough leg room for tall people like me without having to purchase it."

Punti positivi: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Punti positivi: "I like that flights are on time, food is ok, staff is pleasant,"
Punti negativi: "Very strict on hand luggage weights, trying to make money on it"

Punti positivi: "Seating space in the plane"
Punti negativi: "The crew was quite rude. My flight got cancelled and the next day there was no veg food in the flight. It’s a 14 hour flight for god’s Sake!"

Punti positivi: "Food, entertainment choices"
Punti negativi: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."

Punti negativi: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."

Punti positivi: "Price, comfort, ice, food and drinks"
Punti negativi: "I just don’t like discomfort of others moving their seat back."

Punti positivi: "Whether flying business class or economy Emirates really knows how to treat its passengers. Food was good and flight comfortable"

Punti negativi: "personale mediocre"

Punti negativi: "scortesia e ressa all imbarco a malpensa - alcuni del personale a bordo arreggiamento poco prfessionale"

Punti negativi: "My Parent were traveling and My father recently suffered a heart attack. There was too much turbulence on the flight, so much that the crew members were terrified. It was very unsettling and unpleasant."

Punti positivi: "Legroom and how attentive and pleasant the fight crew was."

Punti positivi: "Magnificent plane lots of space friendly crew."
Punti negativi: "The person behind me was kind of irritating"

Punti positivi: "Very comfortable and good service aboard plane."
Punti negativi: "Very long ride on bus from plane to terminal in DubaI. Very unusual and uncomfortable."

Punti positivi: "Business class upgrade was available for this flight, and it was well worth it."
Punti negativi: "The food was mediocre, at best. Odd food combination choices. I don't expect gourmet on a flight, so don't try to pretend you're serving it."

"I have some pictures to prove it , my flight from SP to Fort Lauderdale I could not sleep at all. Not only me but the passenger in front of me . The seat was broken, where you rest your head it was falling apart, I tried to put it back but kept falling. The flight attendant tried once and gave up . I asked to change seats and they did not let me do . I had to fly basically straight all night , I could not rest my head on the seat. Never again with this company"

Punti positivi: "p"

Punti positivi: "Friendly crew and delicious snacks. Comfortable chairs."
Punti negativi: "Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels."

Punti positivi: "All flights take off on time and arrived on time."

Punti positivi: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Punti negativi: "Food was decent."

Punti positivi: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Punti negativi: "more recent movies options"

Punti positivi: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Punti negativi: "The plane was very cold!"

Punti positivi: "2 seats, not 3, in this part of Economy"
Punti negativi: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Punti positivi: "Same comments as before: comfortable airplane, good food and friendly crew."
Punti negativi: "There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight)."

Punti positivi: "Airplane was comfortable and food was good. The crew was also very friendly."
Punti negativi: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Punti positivi: "Azul airlines the best !!"

Punti positivi: "crew was kind."
Punti negativi: "We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent."

Punti positivi: "Polite and friendly crew. Comfortable seats, new plane."
Punti negativi: "Definitely the food could be better. It was tasteless."

Punti positivi: "super punctual"

Punti positivi: "We got all of our bags! No lines. Smooth sailing"

Punti positivi: "The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot."
Punti negativi: "Not enough closed captioning in the onboard entertainment system."

Punti negativi: "Pontualidade"

Punti positivi: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Punti negativi: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."

Punti positivi: "Friendly crew, most spoke at least some English"
Punti negativi: "Only food for purchase, would be nice to have second language option on some of the entertainment"

Punti negativi: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"

Punti positivi: "Nothing was great nor poor."
Punti negativi: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Punti positivi: "Yes. The food was good ( snacks) and the crew was nice."
Punti negativi: "Everything was good."

Punti positivi: "Yes"
Punti negativi: "Coffee"

Punti positivi: "Everything was very good: boarding, plain condition, comfort, entertainment and food"

Punti positivi: "Il personale era cordiale"
Punti negativi: "Câmbio totale di aeronave. Awkward"

Punti positivi: "Priority checkin at Ezeiza airport."
Punti negativi: "The A320 planes was too cramped and it's an older plane."

Punti positivi: "We arrived safely."
Punti negativi: "Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight."

Punti positivi: "Flight on tine"

Punti negativi: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Punti positivi: "La puntualità. La voce divertimento NA."

Punti positivi: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Punti positivi: "SAME"
Punti negativi: "SAME AS ABOVE"

Punti positivi: "The crew was very nice and polite. The flight was on time. TV on board was a great entertainment. Everything went smooth."

Punti negativi: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."

Punti positivi: "Flights were punctual, seats were better than average, and upgrades were available."
Punti negativi: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."

Punti positivi: "The staff"

Punti positivi: "Everything was excellent"

Punti positivi: "Crew was very helpful"
Punti negativi: "Air conditioning in my seat was broken and my blood pressure went down"

Punti negativi: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."

Punti positivi: "Nothing!"
Punti negativi: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Punti positivi: "it was on time . the service aboard was very good"

Punti positivi: "space for legs."

Punti positivi: "All on time"

Punti positivi: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Punti negativi: "30 minutes delay on the take-off, but the pilot compensate a little on the flight"

Punti positivi: "Easy, polite, helpful. First flight with them was in winter 2012. Representatives went out of their way to make sure we didn't miss our connecting flight. Recent experiences just as good, including call center in USA."
Punti negativi: "Free inflight entertainment limited."

Punti positivi: "Very nice crew."
Punti negativi: "The seats are extremely uncomfortable."

Punti negativi: "Food options could be a bit healthier"

Punti positivi: "Friendly, and kind service starting from registration and up to desimbarkation."
Punti negativi: "Announcement should be given on English as well!"

Punti negativi: "Delayed"

"Swiss!"

Punti positivi: "Tutto perfetto. Particolarmente sorpreso In positivo dal food per Bambini. In più personale di bordo gentili e carini con i più piccoli"

Punti positivi: "Personale al desk di imbarco gentile, preparato e disponibile. Ci ha aiutato a risolvere con calma e gentilezza un inconveniente con le valigie"

Punti positivi: "Not one thing about my experience."
Punti negativi: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"

Punti negativi: "Nothing"

Punti positivi: "The crew was very nice."
Punti negativi: "The seats had such little cushion that it made the flight extremely uncomfortable."

Punti positivi: "I was fortunate the person in front didn’t lean back"
Punti negativi: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."

Punti positivi: "Il volo è stato annullato"
Punti negativi: "Tutto"

Punti negativi: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Punti positivi: "Quick and easy."
Punti negativi: "Attitude of the flight attendant."

Punti positivi: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Punti negativi: "Free Wifi."

Punti positivi: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Punti positivi: "The food was great and the crew was very friendly."

Punti negativi: "Need more movies to choose from."

Punti positivi: "Ottima compagnia aerea"
Punti negativi: "Già ottimo da se"

Punti positivi: "Food / movies"
Punti negativi: "Comfort/ staff"

Punti positivi: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Punti negativi: "Could not check in online because the system was down."

Punti positivi: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Punti negativi: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Punti positivi: "The staff is always nice and ready"
Punti negativi: "Landing was delayed while flying just over the airport with noticeable turbulent going on. This way I had a strong nausea when we finally landed."

Punti positivi: "L arrivo in orario"
Punti negativi: "Nessun controllo documenti al boarding Mi hanno messo il bagaglio a mano in stiva senza dirmelo Spazi tra sedili molto piccoli"

Punti negativi: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"

Punti positivi: "On time, nice crew"

Punti positivi: "The entire process from boarding in Chicago until arrival in Athens was very smooth."

Punti positivi: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Punti negativi: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Punti negativi: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Punti negativi: "Entertainment system was not working"

Punti negativi: "It was delayed"

Punti positivi: "Missed this flight because the first one was late"

Punti positivi: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Punti positivi: "New plane"
Punti negativi: ""Swiss" and punctuality are not anymore going together"

Punti positivi: "Comfortable, on time, great service and enjoyable snacks that help break the boredom of the travel."

Punti positivi: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Punti positivi: "Boarding music"
Punti negativi: "Changed our seats after check in"

Punti positivi: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Punti negativi: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."

Punti negativi: "Reviewing Business class Nothing memorable at all. An ok dinner after take off followed by a tiny salad 8h later before landing. Quite minimal for such a long flight. The entertainment system needs special mention for its awfulness. The system in Business class would be considered poor even in Econ - small screen, terrible picture quality and a painful, prehistoric interface."

Punti positivi: "Overall excellent. Full professional and caring staff and company."

Punti positivi: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Punti negativi: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Punti negativi: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Punti positivi: "The flight attendants were extremely polite . Great service i love my accommodation in Business class . Very clean , punctual, comfortable, up dates by pilot frequently. Over all a hard work TEAM of Flight Attendants. Thank You to all of them."

Punti positivi: "Most things were great"
Punti negativi: "Flight was delayed and almost missed my second flight"

Punti negativi: "Seating and foot space was uncomfortable to me."

Punti positivi: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."

Punti positivi: "Nice staff"
Punti negativi: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Punti negativi: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"

Punti negativi: "Minimalist breakfast."

Punti negativi: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Punti negativi: "Major delay"

Punti positivi: "the punctualty"
Punti negativi: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Punti positivi: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Punti negativi: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

"Fast and affordable"

Punti positivi: "The crew was helpful"
Punti negativi: "The flight arrived at MEX on time, but for reasons I don’t know, we could not exit the plane for an hour after arriving at the gate. This hour delay caused me to miss my next flight to Puerto Escondido, Mexico on Viva Aerobus. I had to stay the night in Mexico City because it was the last flight leaving that night, and I had to purchase a new flight to Puerto Escondido."

Punti positivi: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling. The boarding rear to front should have been in place years ago and the deplaning was about normal front to rear with distancing."

Punti negativi: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Punti positivi: "Well organized and easy to check in."
Punti negativi: "No"

Punti positivi: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Punti positivi: "On time"

Punti positivi: "Security and checking in was quick and easy! Crew members were understanding and accommodating."

Punti positivi: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"

Punti negativi: "Too cold"

Punti positivi: "Information communicated about delays."
Punti negativi: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"

Punti positivi: "Crew was amazing, flight was much more comfortable. Nice selection of drinks."
Punti negativi: "The snack on the flight was brioche with a Cajun spread. The bread was great but the spread was too spicy for my tastes."

Punti positivi: "awesome"

Punti positivi: "Crew were caring and friendly... seemed sincere"
Punti negativi: "My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together"

Punti negativi: "They did not have a “gate available” for our arrival so we have been waiting in the plain on the tarmac for over fourty minutes and still waiting. This is ridiculous. We purchase tickets at delta for a plain that had a departure and arrival gate. This should not be happening"

Punti positivi: "All for everithing. I thing that for the firth fly if your conditions are aceptable idillio contaci your company. Thanks you. Vega Consuelo Milano"

Punti positivi: "Attendants, food and entertainment very positive"
Punti negativi: "Seats reserved online no where in system. Everyone seemed to be in zone 3 or at least decided to stand in line."

Punti positivi: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."

Punti positivi: "Cabin crew were very good. Very pleasant."
Punti negativi: "Unpacking wet clothes from one of my bags. It must have been left out in the rain for some time. I filed a separate complaint with Delta."

Punti positivi: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"

Punti negativi: "Flight delayed on runway in NY for 90 minuted"

Punti positivi: "There were actual meals served on the flight. They were pretty good. Free movies available."
Punti negativi: "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."

Punti positivi: "Everything on time, friendly and helpful attendants"
Punti negativi: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"

Punti positivi: "The flight was very smooth and the landing also was very good. The selection of movie are plenty."

Punti positivi: "Smooth flight; on time; easy check-in"
Punti negativi: "Food was o.k., but not great"

Punti negativi: "A parte il volo in ritardo di 1 ora e un quarto tutto bene, un po’ rumorosi i motori."

Punti positivi: "Personale cortese con servizio rinfresco compreso"
Punti negativi: "Aereo un po’ antiquato md80, con motori posti nella parte posteriore molto rumoroso e fastidiosi."

Punti negativi: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Punti positivi: "Flight was good. Left on time. Crew was attentive."
Punti negativi: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

Punti positivi: "Staff was friendly."
Punti negativi: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Punti positivi: "the service, on time departure, early arrival, FOOD at no cost"
Punti negativi: "nothing...everything was great"

Punti positivi: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"

Punti negativi: "Ho preso premium economy ma non ce la neanche appoggio piedi"

Punti positivi: "Everything is good except our lunch as described below."
Punti negativi: "They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us."

Punti negativi: "Non ho preso questo volo da LA a Mexico City. Ho chiesto un rimborso e non mi e’ stato dato."

Punti negativi: "Loud annoying flight attendants. On the plane, off the plane. Terrible delays"

Punti positivi: "We flew Delta. My husband fractured his ankle and got a cast the day before our flight to Cancun. No turning back Our seat assignments had us separated on some segments and also at window and middle seats. On all flights we were bumped up to comfort seats with an empty seat next to us for his cast and the final flight home put in an earlier flight home to avoid a six hour layover! Delta really went over and beyond expected."
Punti negativi: "Kayak sent me an alert to our flight telling us we left from Terminal S in Atlanta. After several joyvrides on the tram we found out there is no Terminal S!"

Punti positivi: "Il personale di Klm è stato molto gentile e anche quelli di Delta"
Punti negativi: "Troppo tempo di attesa ad Atlanta"

Punti negativi: "Lo spazio a bordo, sempre meno !"

Punti negativi: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."

Punti negativi: "Drop off bagaglio lentissimo , 1 ora in attesa. Tre desk aperti ma due bloccati da passeggeri per 1 ora"

Punti negativi: "Sat on the plane on the tarmac for over an hour in the cold..."

Punti positivi: "It was whatever"

Punti positivi: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Punti negativi: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."

Punti negativi: "I paid for an upgraded seat and it was still very cramped"

Punti positivi: "staff was good, flight was not so good"
Punti negativi: "Hated the storm we flew through, luggage came out of overheads....ugh"

Punti negativi: "Mechanical failure had to switch planes an hour and 20 minutes late"

Punti negativi: "Ottimo"

Punti positivi: "Posto molto comodo, viaggio fluido e ben organizzato"

Punti positivi: "Personale cortese ed efficiente. Viaggio piacevole"
Punti negativi: "Aereo un po' datato, manutenzioni necessarie in alcune finiture."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti positivi: "Everything was great thanks"
Punti negativi: "Perfect trip"

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Nothing. It didn't happen."
Punti negativi: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti positivi: "The new Airbus was a very cool aircraft."
Punti negativi: "Boarding process is really disorganized."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti negativi: "Another snack midflight."

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti positivi: "I don’t like it I was 3 hours delayed"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti negativi: "Voli in ritardo"

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "Same as above same as a bove"
Punti negativi: "Same as above"

Punti negativi: "We waited for an hour at the gate for other passengers, to where we missed our connection in Chicago and did not get back to Austin, TX for another 24 hours."

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti negativi: "I did not like the fact that I was not on this flight."

Punti positivi: "Leg room"
Punti negativi: "No internet"

Punti negativi: "Troppo freddo"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "Nothing. Will never travel with airline in the future. Definitely will not recommend."
Punti negativi: "Flights are delayed frequently which resulted in missing connection from Frankfurt to New York. On arrival, passengers are herded like animals from one point to the next with no explanation as to what resulted in the delay or given sufficient supplements for food etc."

Punti positivi: "Crew, food and entertainment were fine"
Punti negativi: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Punti positivi: "Meal was good."
Punti negativi: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."

Punti positivi: "Fast boarding."
Punti negativi: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti positivi: "Again the flight wasn't full so had plenty of room."
Punti negativi: "The sandwich they offered was pretty bland."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti positivi: "The bathroom downstairs"
Punti negativi: "Late arrival inMunich, rush to connection and my luggage didn’t make it"

Punti positivi: "Tutto regolare."
Punti negativi: "Nulla da segnalare"

Punti positivi: "Tutto regolare."
Punti negativi: "Lo snack offerto non all'altezza del brand Lufthansa"

Punti positivi: "Niente"
Punti negativi: "Alla faccia della puntualità Tedesca. Inoltre quando ci sono dei ritardi sono abituato che la compagnia informi i passeggeri del morivo"

Punti positivi: "Cortesia dello staff"
Punti negativi: "I sedili sono incomodi"

Punti positivi: "Volo tranquillo. Ottimo aereo. Personale cortese ed educato."
Punti negativi: "Un po' in ritardo il servizio pasto serale. Ci hanno servito verso le 1 di notte quando la partenza era alle ore 22."

Punti negativi: "Over 30 minute delay for an hour flight! Frustrating."

Punti positivi: "Right on time, smooth flight, crew at the gate and onboard were super. Food was fine and plane was clean."
Punti negativi: "The only problem with comfort is when the person in Front of me reclined the seat. I could not see my screen well Or get in and out of my seat well and had to recline my own seat in order to do so."

Punti positivi: "Generale pulizia di tutti i servizi."
Punti negativi: "Ritardo di una orriva all'arrivo per lungo imbarco da parcheggio lontanissimo da aeroporto"

Punti negativi: "Un'ora di ritardo per condimeteo e de icing."

Punti positivi: "The Lufthansa crew is always wonderful as always."
Punti negativi: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."

Punti positivi: "People. Food."

Punti positivi: "The crew was friendly and the flight was comfortable. And the food was very good."

Punti negativi: "FLight delayed causing connection lost. Had to take another flight to Milan and then drive the car to Genoa."

Punti negativi: "Flight cancelled. Stuck in airport for 24 hrd"