Trova voli economici da Asia per Bergamo

Punti positivi: "nothing"

Punti negativi: "Staff are not friendly, airplane was old and seats were very uncomfortable"

Punti positivi: "The crews are friendly and smiling. Seat are comfortable"
Punti negativi: "If they allow the family with young children to board first will be excellent"

Punti positivi: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Punti negativi: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."

Punti positivi: "We landed without crashing"
Punti negativi: "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."

Punti positivi: "The price was good"
Punti negativi: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."

Punti positivi: "No different than other airlines as far as airplane goes. Crew was OK."
Punti negativi: "Ticketing process was little bit chaos. I had 5 different names on my e-tickets, but one person name was missing and there were duplicate names.I showed my e-tickets and a ticketing agent took care of it."

Punti negativi: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Punti negativi: "Staff smile more. More room."

Punti negativi: "Check IN desk, unprofessional and rude employees. Felt discriminated. Never again will travel with this company."

Punti positivi: "Evry think"

Punti positivi: "Nice and fast plane ride."

Punti positivi: "Always on time and prices"
Punti negativi: "Nothing"

Punti negativi: "seats are not comfortable at all"

Punti positivi: "None"
Punti negativi: "Very bad experience overall"

Punti negativi: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."

Punti positivi: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Punti negativi: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."

Punti positivi: "Nothing"
Punti negativi: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."

Punti positivi: "timing of arrival"
Punti negativi: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"

Punti positivi: "The first leg of my trip was good."
Punti negativi: "Pegasus first changed my 2hr layover to 24hrs then cancelled my second flight entirely without informing me. I was unable to rebook an alternative flight as they require the vendor, pricline to sort it out and priceline can only communication is email. So maybe in a week they'll sort it out. It is a totally ridiculous and irresponsible situation for these businesses to create. I had to buy a whole new ticket to reach my destination. People at the Pegasus desk at the airport were beyond unhelpful and I've spent hours on the phone while on vacation trying to sort it out."

Punti positivi: "Cheap ticket"
Punti negativi: "Worst airline ever, no water or juice even when one of the passengers had diabetes and needed sugar."

Punti positivi: "Ontime departure and arrival. Friendly crew. Comfortable."
Punti negativi: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."

Punti positivi: "Easy flight and friendly staff."

Punti positivi: "Poltrone non reclinabili"
Punti negativi: "Gli annunci."

Punti positivi: "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."

Punti positivi: "Puntuale"
Punti negativi: "Sabiha Gockcen: caos e disordine. Percorsi lunghi e labirintici"

Punti positivi: "Puntualità"

Punti positivi: "It got me there safely"
Punti negativi: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."

Punti positivi: "You get what you pay for, nothing more and nothing less."
Punti negativi: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."

Punti negativi: "My bag did not arrive"

Punti positivi: "Did not like anything about it,"
Punti negativi: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"

Punti positivi: "Crew was very nice. Seats were comfortable."
Punti negativi: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Punti negativi: "the flight was delayed without telling us why we were late from our next flight"

Punti positivi: "The preorder food is good."
Punti negativi: "The flight was delayed by 45 minutes."

Punti positivi: "Fast boarding on time departure nice crew"
Punti negativi: "really narrow seats no options to lower the back of the seat Water cost money no TV"

Punti positivi: "The flight itself went smoothly"
Punti negativi: "I expected to atleast get a glass of water"

Punti positivi: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"

Punti positivi: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Punti negativi: "The flight was only hour and 30 min, so I have no criticism for this flight"

Punti positivi: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"

Punti positivi: "plane was clean and staff was good"
Punti negativi: "the plane was late due to changing of a tire on the plane while we were on board, then having to wait for another departure slot"

Punti positivi: "nice flight"

Punti positivi: "Price"
Punti negativi: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."

Punti negativi: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."

Punti negativi: "The landing was so unstable I was scared to death. The flight was over 1 hour late. The staff's English was not understandable at all even for a native speaker."

Punti negativi: "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The transfer, at Instanbul, was crowded, inefficient and noisy; it took too long. The bathrooms were filthy and stinky."

Punti negativi: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."

Punti negativi: "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"

Punti negativi: "The problems began around 2 am on 12-July at the Dubai airport. Our flight, originally scheduled for 4:20 am, was delayed until 6am. I attempted to inquire with the Pegasus staff about the flight delay, and what this would mean for my connection, but no staff were even available at the airport (all check-in activities etc were handled by airport staff). Even after the flight got delayed again until 7am, there were no Pegasus staff available to speak with. The Dubai airport staff assured me that someone was on their way to speak with the passengers, and that since our connecting flights were also on Pegasus, they would be sure to hold the flights for us. We were told that we would definitely make our connections. When we asked about the reason for the delay and to speak with a Pegasus staff member, we were told by airport staff that the Pegasus team had been called repeatedly and nobody was picking up the phone. There was a supervisor that was somewhere in the airport, and they had been told that she would be coming to the information desk to speak with passengers, but I waited for 2 hours for her and she never showed up. We were given no information on why the flight was delayed and what the plan was for our connections. Even at the gate there was not a single Pegasus staff member to assist us. We finally arrived in Istanbul and were directed to the transfer desk, where the Pegasus staff were rude, physically forceful (pushing and shoving), and could not communicate in English. The entire situation was extremely upsetting. Nobody was apologizing for the misinformation or lack of accountability. Nobody simply said, "I'm sorry." I was continuously shouted at in Turkish, I was pushed by Pegasus staff. I was simply trying to find out if my flight had left and if I could be rebooked on another flight. They were insistent that there was one flight a day and they could not book me on an alternative airline. For me, this meant that I missed an important meeting in Germany that afternoon, and that I had to forfeit money that I had put down for a hotel in Hamburg (Euros 124). They told everyone that the flights had left and that we should go upstairs to the hotel desk. However, even to do this, I was forced to purchase a visa (USD 30) to go through passport control. Pegagus has not reimbursed me for these expenses, despite emails, speaking to a supervisor at the Istanbul airport, and filing a complaint in the portal online. Again, at the hotel transfer desk, the staff was rude and unhelpful. We were treated like animals to be herded, and not like humans. Needless to say, I will never be flying with Pegasus again, and I will not be recommending it to anyone. The treatment of paying customers was horrible, and the service was terrible."

Punti negativi: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."