Trova voli economici dall' l'Argentina per Roma

Punti positivi: "sedile comodo"

Punti positivi: "La possibilità di scegliere il posto a sedere, la gentilezza e un pochino di wifi gratis"

Punti positivi: "Turkish airlines is reaaly good"

Punti positivi: "Very professional and polite crew"

Punti negativi: "they allowed either carryon or a personal pack"

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Il personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap."

Punti positivi: "Personale eccellente."
Punti negativi: "La lingua Italiana non si trova da nessuna parte, grosso handicap"

Punti positivi: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Punti negativi: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Punti positivi: "Nothing"
Punti negativi: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Punti positivi: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Punti negativi: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Punti positivi: "Seat space continued to be better than BA. Nice surprise to get an evening meal on the last leg to Rome. I actually was able to sleep a bit on this smaller airplane as well. Crew went out of its way to help people board and load bags overhead. They seemed very attentive, and tried to provide extra drink options even."
Punti negativi: "Boarding process at IST was a challenge. We left from a remote gate, and the agent didn't seem interested in the boarding process. I heard no announcements, maybe because it didn't matter as everyone was crowding the door 15 minutes before boarding began. The agent seemed perturbed, but I've seen it on almost every Italian bound flight. No one wants to wait. It is actually a bit amusing to watch the struggle between boarding policies and a group of people who seem determined to ignore them. The buses were also pretty well packed. More so in Rome than IST. Not much organization in loading at either place. After all the passport control they left us to walk outside to wait for the bus. Maybe you can tell I'm not a fan of remote gates."

Punti positivi: "Food"
Punti negativi: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Punti positivi: "Nothing"
Punti negativi: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Punti positivi: "Same!"

Punti positivi: "Timely departure and arrival. Excellent landing. Helpful crew."

Punti positivi: "Everything- well done"

Punti positivi: "including new releases"

Punti negativi: "Valigia non consegnata a causa del ritardo del volo precedente; la compagnia aerea non ha fornito spiegazioni sull'accaduto, ne tantomeno provveduto ad offrire assistenza, amenity kit o rimborsi per il ritardo sulla consegna del bagaglio, avvenuta ben oltre le 24 ore."

Punti negativi: "Ritardo di oltre 45 minuti, perdita della coincidenza, riprogrammazione del volo lenta e difficoltosa, nessuna assistenza fornita."

Punti positivi: "Friendly crew Good food Clean plane"
Punti negativi: "The boarding process was odd. The gate agent herded us all toward a set of doors but didn't open them for about 5 min."

Punti positivi: "I had a medical isue.want to cancel but miss comunication until last munite.They let my ticket dead.So sorry.Did not go..Not able to use in the future..To bad can you help?"

Punti positivi: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants."

Punti positivi: "Staff at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Punti negativi: "Nothing."

Punti negativi: "La totale mancanza di assistenza da parte del personale di bordo e di terra per la risoluzione di disagi peraltro causati dalla stessa compagnia; il tono scocciato con cui rispondevano alle domande/richieste di chiarimenti/richieste di assistenza. Voli costantemente in ritardo che hanno causato, perciò, la eredità di coincidenze aeree con conseguente blocco a terra per un giorno. Bagaglio non arrivato contestualmente con il volo sul quale si è viaggiato. Impossibilità di ottenere un upgrade in classe business nonostante la richiesta di pagare - com'è ovvio - la differenza. La motivazione per questo diniego non solo non è stata fornita ma soprattutto c'è stato un continuo scarico di responsabilità da uno all'altro... Pessima esperienza"

Punti positivi: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"

Punti positivi: "What I liked about my flight was the service was the plane was up and running."
Punti negativi: "What I didn't understand or appreciate was that this flight was supposed to take off at 8pm, as it was already delayed, but the plane just sat on the tar mat until 11pm without any explanations from the crew, no announcements, and most disturbing: not even the offer of a drink of water for the passengers as we waited blindly."

Punti negativi: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."

Punti positivi: "food, entertainment"
Punti negativi: "I liked everything"

Punti positivi: "The food on flight."
Punti negativi: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Punti positivi: "Nothing.... except the movies"
Punti negativi: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Punti positivi: "Great comfort and speedy service of beverage and breakfast"
Punti negativi: "They didn't pick up the dishes fast"

Punti positivi: "Like my trip to Istanbul, I had no complaints. It was easy to make my transition to this flight and boarding was fine and once again the crew were friendly and welcoming. The short 2 1/2 hour flight went well."

Punti positivi: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Punti positivi: "-"
Punti negativi: "How come a Business Class doesn't have sleeping masks? Unbelievable."

Punti positivi: "Ho viaggiato con diverse compagnie aeree compresa Emirates e thai e devo dire che anche questa è una ottima compagnia... Forse un punto in meno sul cibo ma tutto sommato è un ottima compagnia.. Puntuale.. Servizio ottimo e atterraggi fantastici... Bravi i piloti!!"
Punti negativi: "Come detto un punto in meno sul cibo... Tutto il resto ottimo."

Punti positivi: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"

Punti negativi: "Boarding by bus Staff did not enforce priority lane for business and star alliance GOLD Waited long time in the bus"

Punti negativi: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"

Punti positivi: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"

Punti positivi: "Plane was nice. Crew was very nice."
Punti negativi: "The plane was blazing hot. The in flight entertainment system was down for half the flight."

Punti negativi: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Punti positivi: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Punti negativi: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Punti positivi: "Flights attendants very nice, offered full meal if hungry"
Punti negativi: "Paid to upgrade to business/first class and still was given a seat in economy. I don't mind economy as I sit in economy often but this time I paid extra money to be up front and they did not consider that."

Punti positivi: "None"
Punti negativi: "Flight was delayed by one hour"

Punti positivi: "Still able to rest & crew very nice and helpful"

Punti positivi: "Ottimo il cibo."
Punti negativi: "Non era possibile vedere la mappa in tempo reale del volo."

Punti positivi: "Ottimo il cibo."

Punti positivi: "Tutto bene per personale e il resto"
Punti negativi: "Purtroppo 2.5 ore di ritardo alla partenza."

Punti positivi: "Personale professionale e cordiale."
Punti negativi: "Gli snack, con pochi centesimi di spesa, si possono offrire snack migliori."

Punti positivi: "personale professionale e cordiale"
Punti negativi: "gli snack, con pochi centesimi di spesa, si può offrire qualcosa di meglio"

Punti negativi: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Punti negativi: "4 ritardi su 4 voli"

Punti negativi: "In 2 giorni ho fatto 4 voli... Tutti e 4 in drammatico ritardo"

Punti negativi: "2 voli 2 ritardi... Per il resto perfetto"

Punti positivi: "Reliable airline."
Punti negativi: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."

Punti positivi: "Il personale è stato gentile, mi hanno pure offerto dello spumante."
Punti negativi: "Non mi è piaciuto il fatto che abbiano cancellato il mio volo diretto della Swiss da Berlino a Zurigo e mi abbiamo spostato su un volo da Berlino a Francoforte e poi da Francoforte a Zurigo. Questo mi è costato parecchio in treni in Svizzera."

Punti positivi: "Crew was thoughtful"
Punti negativi: "Seats were uncomfortable and the food was not worth eating"

Punti negativi: "Cibo"

Punti negativi: "Cibo"

Punti negativi: "Luggage did not arrive."

Punti positivi: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Punti negativi: "Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!"

Punti positivi: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Punti negativi: "There was no in flight entertainment. Not that was really needed it with such a short flight."

Punti positivi: "Super service. From gate in Frankfurt to Rome."
Punti negativi: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."

Punti positivi: "The airline staff was great. Everyone really helpful."

Punti positivi: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Punti negativi: "The seat and service."

Punti positivi: "The flight attendants were wonderful."
Punti negativi: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Punti negativi: "Sistema d’intrattenimento lentissimo"

Punti positivi: "Ho perso la coincidenza da Monaco per un ritardo di oltre 75 minuti accumulatosi a Pisa"

Punti negativi: "Non è stato possibile scegliere i posti anche se la prenotazione era per due persone ci sono stati assegnati due posti separati"

Punti negativi: "2 ore di ritardo, aero piccolo e senza spazio per bagaglio a mano"

Punti positivi: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Punti negativi: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Punti positivi: "Legroom and recline of seats of the A350"
Punti negativi: "Noise of engines at cruising speed louder than most of it's size USB outlet didn't charge"

Punti positivi: "Good service."
Punti negativi: "Nothing."

Punti negativi: "Voli in ritardo"

Punti positivi: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Punti negativi: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Punti positivi: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Punti negativi: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."

Punti positivi: "I appreciated the upgrade to business class. I liked the service, punctuality and cordiality on board."
Punti negativi: "The business class seat is narrow (shoulders) and although the flat bed is 2m long, it is is wedged on the feet; I'm 2 m tall, it's really narrow. Moreover, the seat commands are operated by "light touch" placed just below the wrist and hand, so the seat keeps moving all the time."

Punti positivi: "wine"
Punti negativi: "no screens"

Punti positivi: "Very pleasant crew."
Punti negativi: "No complaints"

Punti positivi: "Il personale di bordo gentile e disponibile. il cambio di aereo non ha interferito con l’orario e facile trasbordo da un aereo all’altro!"

Punti positivi: "Much shorter flight time."
Punti negativi: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."

Punti negativi: "Seems like they want to nickel and dime you for everything now..."

Punti positivi: "It was overall a great flying experience."
Punti negativi: "One of my connections was way too short. I almost missed my flight. I had to run!"

Punti positivi: "Boarding was automated gates was easy."

Punti negativi: "Troppo freddo"

Punti positivi: "Once again, the in-flight crew was excellent."
Punti negativi: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."

Punti positivi: "There's nothing much that's positive to say about this leg of our journey."
Punti negativi: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Punti positivi: "in orario tutto ok"

Punti positivi: "in orario tutto ok."

Punti positivi: "The service to clients number one. I like"

Punti positivi: "Served sandwiches even though 1.5 hour flight."
Punti negativi: "Slow and unorganized boarding. Crew was not outwardly friendly."

Punti negativi: "Lost a whole day and a half of vacation!"

Punti negativi: "Having to go through passport control and security a second time took too much time for the connection between flights."

Punti positivi: "Con Lufthansa si viaggia sempre bene, confortevole e rilassante. Servizio più che buono."
Punti negativi: "Sarà difficile visto la mancanza di una vera e propria cucina, ma proverei a migliorare il cibo. Non lo trovo poi così male, ma si può migliorare."

Punti negativi: "Non è stato possibile ottenere un posto x italia sebbene ci fossero perché non riuscivano a comunicare x telefono !!! Tempi di reazione ad una emergenza troppo lenti !!!"

Punti negativi: "Same as above"

Punti positivi: "Crew was great, on time flight, clean plane."
Punti negativi: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Punti positivi: "I liked how generous they were with food and drinks"
Punti negativi: "Free WiFi could have made the flight a lot better"

Punti positivi: "Veloce, economico e senza terrorismo sanitario"
Punti negativi: "Tutto è perfetto"

Punti positivi: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Punti positivi: "Tutto bene, ma l aereo in ritardo mi ha fatto perdere la coincidenza per Göteborg e ho dovuto attendere 8 ore per il prossimo volo"

Punti positivi: "Great atmosphere, crew was excellent!"
Punti negativi: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Punti positivi: "Excellent crew, good food & movie selection."

Punti negativi: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Punti positivi: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Punti negativi: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Punti positivi: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Punti negativi: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Punti negativi: "Troppo ritardo"

Punti positivi: "Niente"
Punti negativi: "Aspettare 30 minuti l'autobus all'arrivo é follia"

Punti positivi: "Cabin facilities"
Punti negativi: "They didn’t bring one of my bags"

Punti positivi: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Punti negativi: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Punti negativi: "Long haul flight made pleasant by KLM"

Punti positivi: "The crew was amazing and the food was great."
Punti negativi: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Punti negativi: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Punti negativi: "Lost all our bags so couldn’t ski"

Punti negativi: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Punti negativi: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Punti negativi: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Punti positivi: "The crew was really friendly."
Punti negativi: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Punti positivi: "Friendly staff"
Punti negativi: "Leg room"

Punti positivi: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Punti negativi: "Not happy to pay extra money for my case"

Punti negativi: "Nothing special"

Punti positivi: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Punti positivi: "The flight was perfect! Great food,movies and I even got to sleep !"
Punti negativi: "All was well!"

Punti positivi: "Easy to board and easy flight."

Punti positivi: "Professional crew. Good boarding."
Punti negativi: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Punti positivi: "Food and staff behaviour"
Punti negativi: "Entertainment"

Punti negativi: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Punti negativi: "The movie selection did not seem extremely varied."

Punti positivi: "Personale gentile e affabilmente."
Punti negativi: "I sedili dell’economy diventano sempre più stretti."

Punti positivi: "Rapidi e personale ultra professionale"

Punti positivi: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Punti negativi: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Punti negativi: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Punti positivi: "Short flight with good communication."
Punti negativi: "Nil to complain."

Punti positivi: "The food service was good and the flight attendants were friendly."
Punti negativi: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Punti negativi: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Punti positivi: "Service impeccable!"
Punti negativi: "They have one line of executive class after the kitchen and toilet, is very noisy."

Punti positivi: "Everything"
Punti negativi: "Nothing"

Punti positivi: "Excellent experience with the cabin crew."
Punti negativi: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Punti positivi: "was very quick"

Punti positivi: "Crew was very helpful.food"
Punti negativi: "Food was not upto the mark."

Punti negativi: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Punti positivi: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Punti negativi: "Nothing!"

Punti positivi: "Cena veloce Letto flat in business"
Punti negativi: "Lounge Delta in JFK affollatissima Pochi film in lingua italiana Personale disattento"

Punti positivi: "Flat bed"
Punti negativi: "Personale Pochi film in italiano Procedura imbarco complessa più di altri vettori verso USA"

Punti positivi: "Great crew service. Among the best ever."

Punti negativi: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Punti negativi: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Punti negativi: "Flight was delayed for 4+ hours"

Punti negativi: "Staff Curtsy and overall gestures!!"

Punti positivi: "The crew was OK, but nothing special."
Punti negativi: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Punti negativi: "I not get to go my flight, I couldn't get reimbursement"

Punti positivi: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Punti negativi: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Punti negativi: "New variety of food"

Punti negativi: "We had a short delay"

Punti negativi: "Sedile scomodissimo, bagaglio smarrito, é rimasto a Parigi dopo la corrispondenza !!! Pessimo servizio"

Punti positivi: "Staff were friendly and seats in business were super comfortable."

Punti negativi: "No entertainment facilities"

Punti positivi: "Food"
Punti negativi: "Seat"

Punti positivi: "ok"
Punti negativi: "spazi cibo"

Punti positivi: "Food and wine. Entertainment."
Punti negativi: "Sat closer to water closet. Maybe more air freshener in there."

Punti positivi: "Aereo partito abbastanza in orario, arrivato cmq in anticipo. Sedili adeguati con discreto spazio per le gambe. Snack e bevanda anche su volo breve (1:40)"

Punti positivi: "Perfetto."

Punti positivi: "Left on time. No turbulence."

Punti positivi: "Crew was awesome!!"
Punti negativi: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Punti positivi: "Upgrade in business class da premier economy"
Punti negativi: "La puntualità, il volo è partito e arrivato in ritardo di 45 minuti"

Punti negativi: "It was a great flight can’t think of anything"

Punti positivi: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Punti negativi: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Punti positivi: "The crew was efficient and friendly. The plane took off on time and landed on time."
Punti negativi: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Punti positivi: "Volo breve, ma aereo puntuale sia alla partenza che in arrivo."
Punti negativi: "Ho trovato un po' squallido il terminal 2G da cui e' partito il volo. Negozi distanti dal terminal e mediocri. Al terminal vero e proprio non so nemmeno se c'erano le toilettes."

Punti positivi: "Ottimo sia il tempo di imbarco che la puntualita' in partenza ed in arrivo. I sedili della economy sono sempre piuttosto piccoli e con poco spazio per le gambe, specie se sei piu' alto di 1.80 m."
Punti negativi: "La selezione di film e' abbastanza ridotta, soprattutto quelli in lingua italiana. Mi ha lasciato perplesso la scelta di passare un pasto alle ore 16 ( relativamente alla localita' di partenza) dopo aver fatto l'imbarco alle 13 e con un pacchetto di cracker nell'intervallo. Non c'e' stata cena."

Punti positivi: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Punti positivi: "Intranet wifi meant I could watch entertainment on my iPad"
Punti negativi: "Seats are very uncomfortable"

Punti positivi: "Crew was very nice and the food was excellent"

Punti positivi: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Punti positivi: "The crew were polite and friendly"
Punti negativi: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Punti negativi: "Necessita inesire nel questionario la possibilita N/A"

Punti negativi: "La sufficenza della hostess nel servire il pranzo e la non conoscenza dei vini che serviva, servendone uno per l'altro, peccato, perche la carta vini era di ottimo livello."

Punti negativi: "Na"

Punti positivi: "Flight on time"
Punti negativi: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Punti positivi: "That I was able to sleep a bit on the flight - and that we gained an hour."
Punti negativi: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Punti negativi: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Punti positivi: "Food has improved a lot on business class. Meals are more creative."
Punti negativi: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Punti positivi: ". Budget airline with no legroom or extras"
Punti negativi: "See above. Nothing specific to like."

Punti positivi: "Puntualità"
Punti negativi: "Per imbarcare un passeggino un'Odissea al Charles de Gaulle 2, con personale di terra scortese ed inaffidabile e un giro dell'aeroporto per trovare dove imbarcarlo. Davvero pietoso. Personale di volo affabile e cortese, atterraggio non morbidissimo. Panini al formaggio di capra e lamponi incommentabili."

Punti positivi: "Boarding was on time"
Punti negativi: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Punti negativi: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Punti positivi: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Punti negativi: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Punti positivi: "Niente"
Punti negativi: "Tutto. Dall’imbarco alla sbarco, Air France e’ una schifezza unica."

Punti positivi: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Punti negativi: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Punti negativi: "Peccato che arrivi allo scomodissimo terminal G dell’Aeroporto Charles de Gaulle."

Punti positivi: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Punti negativi: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Punti negativi: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Punti positivi: "Comfort, food and service are better than average."
Punti negativi: "When stewardess opened overhead locker, something fell on my head."

Punti negativi: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Punti positivi: "The inflight service"
Punti negativi: "The 3 hours delay"

Punti negativi: "Our flight was cancelled with no explanation created a nightmare for us and latam did not step up. Very disappointing"

Punti positivi: "Helpful crew"

Punti positivi: "Nothing"
Punti negativi: "Nos tienen esperando 40 minutos en el avión sin dejarnos bajar, he perdido mi taxi y ya lo cobraron de mi tarjeta. Es una burla LATAM siempre jugando con mi tiempo... siempre."

Punti positivi: "the good treatment of the staff"
Punti negativi: "the flight schedule at dawn is usually a bit tired"

Punti negativi: "The seats were very uncomfortable and cramped."

Punti positivi: "Very smooth, great staff."
Punti negativi: "Water available in waiting area."

Punti positivi: "it was ok flight, but on time, very important to me"
Punti negativi: "the food... cream cracker and very sweet cake..."

Punti positivi: "The crew was very friendly! The seat was great!"

Punti positivi: "The flight was very comfortable"
Punti negativi: "The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty"

Punti negativi: "They lost my luggage"

Punti positivi: "Crew good, disembarking slow."
Punti negativi: "A drink and/or snack."

Punti negativi: "Paid extra to upgrade. Then never saw the flight crew during the flight. And they provided no drink or snack service. Instead they all huddled at the front of the plane and talked with each other. Disappointing to say the least."

Punti positivi: "Friendly and efficient crew. On time."
Punti negativi: "Boarding and in-flight food."

Punti positivi: "Everything was on time. Food was good and movie selection was good"

Punti positivi: "On time."
Punti negativi: "Domestic flight had no transfer to onward domestic on same airline. Had to go though arrival then check back in."

Punti positivi: "The crew was nice enough"
Punti negativi: "Departure time. Vessel was really old. Uncomfortable seats"

Punti positivi: "The flight left and arrived on time, which is always nice."
Punti negativi: "the seat was a little old and the cabin was a little smelly but was okay when the AC was turned on."

Punti negativi: "The temperature should be a bit warmer"

Punti positivi: "Food great"
Punti negativi: "Everything exelente"

Punti negativi: "One bathroom was out of order, and movie system did not work"

Punti negativi: "In my last connection in Santiago airport I was asked to pickup my luggage and do check-in again and all of this in a 1 hour and 20 minutes connection, when I arrived to the check-in desk at first they said that I was late and needed to be there 2 hours ago, just after argueing they let my pass"

Punti negativi: "The check in line had a three hour wait....it was a mad house. Then they told me the flight was boarding at 5:30 for a 6:33 departure, so I got stressed out to get to the gate. We did not board until 6:45 and left at 7:30????"

Punti positivi: "Personale bravo e servizio ottimo"

Punti positivi: "Plane was nice and relatively comfortable, crew was nice, even though their English could use a brush-up."
Punti negativi: "I asked for an aisle seat at check-in and I got the feeling the attendant in charge felt I was wasting her time. Unfortunately, it is an important deal for me to know what seat I'm in."

Punti positivi: "Cabin crew were excellent Business class seating quite roomy"
Punti negativi: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Punti negativi: "DONT BUY YOUR TICKET WITH FLIGHT NETWORK !!!!! I HAD A PROBLEM AND LOST ALL MY MONEY !! ALL THE TICKETS (5 PERSONS) !!!!!!!!!!!!!!!!"

Punti positivi: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Punti negativi: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"

Punti negativi: "food was terrible, I was traveling with my 3 year old son and I was never offered a meal for kids, if there's one. seats are always uncomfortable;/"

Punti positivi: "La tripulación muy atenta"
Punti negativi: "La comida"

Punti negativi: "Rude staff"

Punti positivi: "better food and service, more space between seats"
Punti negativi: "poor space for legs, food was really poor. no entertainment.."

Punti positivi: "the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me."
Punti negativi: "my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken"

Punti negativi: "The people making announcements need to slow down. I understand some Spanish but hey were talking so fast it was difficult, then when they repeated in English, their pronunciation wasn't the best but again because they were speaking so fast it was difficult to understand."

Punti positivi: "Comfortable seats and plenty of space. Very nice flight attendants. Decent food that we didn't have to pay extra for and free movies, tv or games."

Punti positivi: "Flight on time, friendly staff, in flight entertainment, good food. Highly recommend this airline."
Punti negativi: "No complaints everything was great."

Punti positivi: "Clean"
Punti negativi: "That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way"

Punti positivi: "Service was very good and professional"
Punti negativi: "Flight was packed but thats expected"

Punti positivi: "Not much"
Punti negativi: "Didn't even offer water, this on a 3 1/2 hour flight, took too long to board, too long to get off...they sold food on the flight, they seemed to cater to whomever wanted to buy food, & like I said offer water to the rest of us. Just an overall horrible flight."

Punti positivi: "El cumplimiento"
Punti negativi: "El costo de los productos en vuelo y que no tienen cambio."

Punti positivi: "Every employee is super helpful and the airline is family friendly. Airplanes are always new and clean. The meals are always good as far as airplane food goes. They have a generous baggage policy and unlike other airlines the airport departure tax is included in the fare. They serve the customers unlike the domestic airlines."
Punti negativi: "Overhead bins on the inside rows are a bit on the small side."

Punti positivi: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."

Punti negativi: "Abbiamo dovuto pagare una tassa di 170USD a testa non segnalataci da nessuno"

Punti positivi: "Not much since not only were we screened by the airport authorities but also by Latam. I purchased some water after security but had to leave it since they would not allow it on the plane. Had they let us know about this sooner I could have saved money."
Punti negativi: "The Latam personnel who searched our bags prior to boarding put on gloves which I though was very good. The bad part was that I saw 2 members of the search party sneeze into the gloves and touch their noses without changing gloves. How disgusting!!! Never Latam again! I would rather pay a few dollars more and not put up with this health violation."

Punti positivi: "My original flight was delayed and I was going to miss the connection, but LATAM rebooked me in different connecting flights back to the U.S., arriving a few hours later. They automatically took care of my rebooking my luggage, and it arrived just fine. Great proactive customer service!"

Punti positivi: "The onboard crew was great."
Punti negativi: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."

Punti positivi: "Helpful, friendly service from LATAM employees. On-time flights."

Punti positivi: "Crew Attention"

Punti negativi: "Vuelo sobrevendido. Poco serios. Avión súper incómodo... su pitch es vergomzoso"

Punti positivi: "Bello il servizio di entertainment direttamente sul proprio dispositivo."
Punti negativi: "Un bambino ha pianto tutto il tempo correndo per il corridoio. Troppo permissivo l'equipaggio di bordo."

Punti negativi: "This flight was entirely unnecessary. I paid for this flight and another from Lima to D.C. I was in Nazca, so could have easily boarded in Lima which was 3 hours away, but the airline forced me to make the 14 hour trip back to Cusco instead, just so I could fly BACK to Lima on their plane, otherwise they would have cancelled my whole reservation. I will never fly with LATAM again."