3h10 de retraso, espera para embarcar en el hall después de enseñar billetes y fuera delante del avion
Mi è piaciuto quasi tutto... Non mi è piaciuto, perché non prendono tutte le carte e non ho potuto acquistare nulla... E io volevo acquistare mangiare e prodotti... Non ho potuto acquistare.... Mi piacerebbe che prendessero anche altri carte ricaricabili... Grazie
Abbiamo iniziato l'imbarco addirittura in anticipo. Volo comodo, tutto perfetto
Stiamo raschiando il fondo del barile con le compagnie aeree...belli i vecchi voli con cibo e bevande inclusi...
Puntualità Ma comunque bene.
La segnalazione del ritardo in tempo !!!
Premesso che abbiamo il covid da 2 anni … inutile urlare al check in (tenere le distanze) se poi dentro l’areo non ci sono posti a separarci (così come in aeroporto due no ed uno si) nell’aereo. Il personale scorbutico e non ha fatto rispettare le più normali norme. Se fosse
Il volo è andato bene, peccato per il ritardo di quasi un’ora
Punti negativi: "Dovrebbero misurare la temperatura a chi sale in aereo in periodo di COVID"
Punti positivi: "The crew did a fanstastic job!"
Punti negativi: "The seats werent the best and my seat didnt have a window."
Punti positivi: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Punti negativi: "Going anywhere but Catania"
Punti negativi: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."
Punti negativi: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."
Punti positivi: "Simplicity and welcome with a smile"
Punti negativi: "The departure gate was far"
Punti positivi: "L’agenzia per le emergenze, FAS airport service, a cui si sono rivolti è stata eccezionale. Lidia Suardi è SUPER!!"
Punti negativi: "Tutto può essere migliorato: il volo è stato rimandato 3 volte e poi cancellato. Le spiegazioni insufficienti. Prima, l’unica alternativa proposta è stata il pullman. Quando, alle 22, solo pochi erano rimasti, ci hanno riprogrammati al giorno dopo pagando transfer e albergo, ma io avevo già pagato"
Punti negativi: "The return flight was very turbulent, but mostly close to take off and landing."
Punti positivi: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Punti negativi: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."
Punti negativi: "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."
Punti positivi: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."
Punti negativi: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."
Punti positivi: "Puntualità e rapidità"
Punti positivi: "Checking and boarding were easy. Also email reminders were helpful."
Punti negativi: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."
Punti positivi: "Low cost"
Punti negativi: "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."
Punti positivi: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Punti negativi: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"
Punti positivi: "Organization in boarding the plane"
Punti negativi: "When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours"
Punti negativi: "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."
Punti positivi: "We got there"
Punti negativi: "About 50 minutes late, hard landing, and worst of all they called us for boarding and we went out of the semi-comfortable terminal and STOOD in the HOT sun. Our plane hadn't even landed. We stood out there for 40 minutes. Voltea is even a worse version of Spirit Airlines"
Punti positivi: "A flight es eventually arranged"
Punti negativi: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."
Punti positivi: "Accepted phone scans of our boarding passes. Decent price Nice crew Left a little late but still managed to arrive 15 minutes early on a one hour flight."
Punti negativi: "I only gave one star for food but I didn't buy any food so I would rather have a "not applicable" category."
Punti positivi: "Tutto mia piaciuto"
Punti negativi: "Tutto ok"
Punti positivi: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Punti negativi: "No food or entertainment"
Punti negativi: "L'attitudine del personale, corretta ma triste e impersonale. Solo pronti a vendere e non dare servizi"
Punti positivi: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."
Punti positivi: "The friendly flight attendants."
Punti negativi: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."
Punti negativi: "Volo in ritardo di oltre 4 ore. Poiché già in passato, in situazioni analoghe, il volo è stato poi cancellato all'ultimo minuto, ho deciso di fittare un auto e di muovermi con questo altro mezzo"
Punti negativi: "2 ore di ritardo e nessuna informazione"
Punti positivi: "Piloti e personale cordiali. Essere sempre stato contattato tramite email per le variazioni sul volo. Perciò servizio ben organizzato"
Punti negativi: "L'attesa, sempre in ritardo, per questo viaggio e chi si trova nei ultimi posti, rumorosità del volo causa mottori"
Punti positivi: "Flight was fine once we got going but one staff working made for a long long line and a half hour delay. Staff were excellent though."
Punti negativi: "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"
Punti positivi: "Personnel were helpful, polite and spoke English as well as many other languages."
Punti negativi: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"
Punti positivi: "Good short flight"
Punti negativi: "Short flight, no food or entertainment"
Punti positivi: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."
Punti positivi: "Seats were OK and overhead storage was good."
Punti negativi: "Flight was delayed 45 min without explanation."
Punti negativi: "The flight was 5 hours late and the company did not give us any information about when the flight would take off and what the problem was. They sent us a voucher for €10 for our next flight. No thanks."
Punti positivi: "Too short of a flight for food and entertainment! Smooth flight. No complaints"
Punti negativi: "The next flight they had to my destination was 3 DAYS later. Therefore, I had to purchase another three tickets with a different carrier and got NO credit for the missed fight with Volotea. BAD Business."
Punti positivi: "Everything in the plane felt new, crew was friendly, efficient."
Punti negativi: "Mi è stato fatto pagare due volte il check-in in aereoporto, sia all'atto della prenotazione che in aereoporto."
Punti negativi: "Pagare il posto al momento del checkin"
Punti positivi: "Price, direct flight"
Punti negativi: "No frills, no beverage/snack service, seats very uncomfortable"
Ritardo ingiustificato di 1:40h
Sempre in ritardo di 2 ore. Scandaloso
Pessimi per quanto riguarda il ceckin. Non mi è stato possibile fare il ceckin online perché siamo all’ndata che al ritorno mi dava un errore dovuta al loro sito e mi hanno fatto pagare 41,50 per il ceckin in aeroporto a Malpensa.Gia all’andata avevo inviato un’email di reclamo ma non c’è stata risposta! Penosi!! Peggio della Ryan Air! In futuro eviterò Wizz Air!!!
Too many hours of delay ( 4)
Punti positivi: "la cortesia e dissponibilitta del personale ,e orario preciso"
Punti positivi: "On time"
Punti negativi: "We got sanatizer when boarding which was so small like a stamp, useless"
Punti positivi: "It was enough fast"
Punti negativi: "Too much money for nothing service."
Punti negativi: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Punti positivi: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Punti negativi: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Punti positivi: "personale cordiale, posti piccoli e non molto comodi."
Punti positivi: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Punti negativi: "6 hours delay due to bad weather."
Punti negativi: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Punti positivi: "The seat not so comfortable but good"
Punti positivi: "I did not had a seat"
Punti negativi: "I did not had a seat"
Punti positivi: "Il volo ha avuto 3 ore di ritardo!"
Punti negativi: "La comunicazione relativa al ritardo"
Punti positivi: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Punti negativi: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Punti positivi: "Le hostess"
Punti negativi: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Punti negativi: "Application instruction on baggage hande king and que to boarding."
Punti negativi: "LA PUNTUALITA'"
Punti negativi: "puntualità"
Punti positivi: "Il prezzo"
Punti negativi: "Ritardo di un’ora alla partenza e di un’ora circa al nastro bagagli"
Punti positivi: "Interni dell'aereo, atterraggio e gentilezza del personale"
Punti negativi: "Il ritardo di mezz'ora della partenza"
Punti negativi: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Punti positivi: "Everything went to plan and we were very happy"
Punti positivi: "I liked how the crew on the plane worked. Very nice."
Punti negativi: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Punti positivi: "Entrambi i voli hanno registrato un forte ritardo,quello di ritorno addirittura di 2 ore."
Punti positivi: "Got me to where I was going and the airline stewards were polite and helpful."
Punti negativi: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Punti negativi: "You have to inform the customers, that company needs you to have a visa"
Punti positivi: "La semplicità è velocità di imbarco"
Punti negativi: "Ritardo di oltre un'ora per il mio volo LTN-BRI"
Punti positivi: "Good legroom and comfortable seats"
Punti negativi: "Già alle 10.45 stamane si sapeva che il volo avrebbe avuto 3 ore di ritardo e nemmeno un mail/sms per informare in anticipo del ritardo"
Punti negativi: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Punti positivi: "Cheap."
Punti negativi: "Last minute boarding change & overall 1 hr delay"
Punti positivi: "Plane new & in good condition"
Punti negativi: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Punti positivi: "Cheap flights, priority boarding."
Punti negativi: "No meal included, no entertainment provided"
Punti negativi: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Punti positivi: "Space. Priority Boarding"
Punti negativi: "Strong bad smell. One hour late for departure."
Punti positivi: "Viaggio spesso con Wizz e devo dire che rispetto ad altre low cost il servizio è davvero ottimo."
Punti positivi: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Punti negativi: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Punti positivi: "Absolutely nothing"
Punti negativi: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Punti negativi: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Punti positivi: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Punti negativi: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Punti positivi: "Price price price"
Punti negativi: "Messy boarding"
Punti positivi: "The crew are always lovely,very professional,helpful and make us feel welcome"
Punti negativi: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Punti negativi: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Punti positivi: "was on time"
Punti positivi: "Cheap flights and convenient airport"
Punti negativi: "Seats uncomfortable and hot"
Ritardo di oltre 4 ore e mezzo, e non è il primo, nessuna notizia ne prima ne durante l'attesa se il volo fosse stato ritardato, annullato, nessuna assistenza se non un buono da spendere di €.8,00 che all'aereoporto di Palermo Punta Raisi possono servire a poco più di un acquisto di una bottiglia d'acqua. Easy Jet tra scioperi, cancellazioni e questo ritardo per me è da fallimento e non la prenderò più. Valuterò azioni legali per risarcimento danni
Punti negativi: "Vergognoso il fatto che non siano state divise le file tra priority e non, con conseguente ammassamento delle persone davanti al gate. Inoltre assurdo annunciare un gate errato, sia in inglese che in italiano e costringere le persone ad un pellegrinaggio in andata e ritorno in un gate errato"
Punti positivi: "Seats on the plane are really, really, really uncomfortable. I usually try and avoid using Ryanair because of this. at 6' tall the leg room is only just possible, there is no neck support as the seat back does not cater for tall people and seating being non reclining means that it is impossible to shift the my weight during the flight, bearable for shorthaul, but at 5 hours plus it is a penance. Like I said, I'd fly with any other carrier to avoid this, circumstance meant it had to be ryanair."
Punti negativi: "plane seating reclining even 15 degrees."
Punti negativi: "A bit more space but for the price you can’t really complain"
Punti negativi: "I did not check in online and was charged a huge fee, 55 euro to be exact. It would have been a nice reminder from the airline to have emailed with reminder to do so and what kind of fee I would be expecting to pay if I did not check in. Very ridiculous and rude customer service."
Punti negativi: "il problema è lora e mezza di ritardo del volo! Assurdo!!!"
Punti negativi: "Aria condizionata rotta. Temperatura bassissima"
Punti positivi: "Personale gentile"
Punti negativi: "L'intera compagnia della ryanair"
Punti negativi: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."
Punti positivi: "Flying EI-DAR, this was Ryanair's sixth-oldest active aircraft at 15.3 years old. Despite this, it featured the new sky interior and was comfortable overall. Flight was quick (albeit at 10 minute late landing) and deboarding was not an issue."
Punti positivi: "Super ritardo"
Punti positivi: "Io nuovo aircraft Boeing 737-800 skyview"
Punti negativi: "I RITARDI LA MISERIA, ALTRO CHE 90% DEI VOLI IN ORARI."
Punti positivi: "Ho dovuto pagare per un bagaglio in più, quando con la priority avrei dovuto avere due bagagli a mano"
Punti positivi: "Personale gentile"
Punti positivi: "Cheap easy way to fly"
Punti negativi: "Creamed way too many people on bus at airport. Boarding way hectic and crowded"
Punti negativi: "Sedili scomodissimi. Imbarco lentissimo a causa del controllo dei bagagli al gate. 1 ore di ritardo in arrivo"
Punti negativi: "Bagaglio a mano gratis"
Punti negativi: "Atterraggio sono pessima. Mi sembra emergenza per atterraggio o usato automatico anche atterraggio."
Punti negativi: "Partire in orario Chek in mlt lenti, un sl addetto"
Punti positivi: "Puntualità ed assistenza online molto semplice"
Punti negativi: "Che all'andata pagando 10 € avevo il secondo bagaglio a mano in cabina mentre al ritorno allo stesso prezzo ho dovuto caricarlo in stiva. C'è però di positivo che non ho atteso neanche un minuto al momento del ritiro; ritiro praticamente immediato quindi ok. Una cosa solo......potrebbero offrire almeno un bicchiere d'acqua durante il volo."
Punti negativi: "Una truffa"
Punti positivi: "The flights were on time and everything was very organized."
Punti positivi: "Nulla"
Punti negativi: "Ritardo pazzesco"
Punti negativi: "Volo cancellato 07.01.2019"
Punti positivi: "Crew and flight was ok"
Punti negativi: "Checkin was the worst nightmare I have ever seen."
Punti positivi: "tutto perfetto"
Punti negativi: "La lungissima attesa al imbarco non solo nella sala davanti al gate ma sopratutto nella passarella di accesso all'aereo seguito da un nuovo controllo al ingresso del aereo."
Punti positivi: "Nulla"
Punti negativi: "Scomodo, rumoroso pessimo"
Punti negativi: "Non si può viaggiare con un illuminazione accesa troppo forte. Ci sono passeggeri che nonostante la breve durata del volo vorrebbero chidere gli occhi per riposare."
Punti positivi: "Tutto molto bello"
Punti negativi: "Niente"
Punti positivi: "non delude mai"
Punti negativi: "sapere che è una tratta a rischio, nonostante siano voli sempre pieni ed in orario! la sua cancellazione sarebbe una grande delusione"
Punti negativi: "Questa volta siamo partiti con 20 minuti di ritardo, soprattutto a causa della gestione caotica e insensata di Ryanair del check-in e della sistemazione dei passeggeri in aeromobile. Come al solito: check-in anticipato, quindi doppia attesa. Prima e dopo il check-in, con l’aggravante che prima di esso la fila ha più spazio per disporsi, mentre dopo ci siamo ritrovati uno ammassato all’altro ad aspettare che l’aeromobile fosse pronto ad accoglierci!"
Punti negativi: "It would be an impressive feat, seeing that in regular flights is already annoying, with little sleep and no explanation for the delay whatsoever it would be nice."
Punti positivi: "Flight was on time."
Punti negativi: "Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement."
Punti positivi: "Friendly staff"
Punti negativi: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."
Punti positivi: "On time"
Punti negativi: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Punti positivi: "good value for price."
Punti negativi: "disorganized boarding, charged me another 57 euro on top of the extra i paid for priority boarding with 2 carry-on. my luggage fit the size but "stuck" out a little so the staff charged me for over-sized."
Punti positivi: "Onboard crew were great, rally professional under very trying circumstances."
Punti negativi: "Ryanair ALWAYS late out of Lourdes, but they insist on herding all passengers into small waiting area where we all wait for ages, no food/drink, no flight info, screaming babies, hot sun, etc. Looking for another route to S. France..."
Punti negativi: "2 hours 36 min late no refreshments or apologies additional hour on the tarmac, no money penalty"
Punti negativi: "Il terminal 2 dell'areoporto di Lisbona da dove partono i voli economici è piccolo, disorganizzato e senza servizi ormai essenziali (prese elettriche disponibili, spazi di attesa insufficienti). Per non parlare del ritardo in partenza e dell'attesa di oltre 50 minuti per il ritiro bagagli a Ciampino"
Punti positivi: "Ho apprezzato la puntualità all'imbarco e dell'intero viaggio."
Punti negativi: "Non ho apprezzato la scomodità totale dei sedili nei quali non è possibile nè reclinare nè avere un appoccio laterale."
Punti positivi: "The crews not nice!"
Punti negativi: "We wait a long time to board!"
Punti negativi: "The gate for boarding was supposed to close at 1205pm but they didn’t announce the gate until 11:30am. The flight was supposed to take off at 12:35pm but there was no announcement of delay, all of the attendants said that everything was on schedule, yet boarding didn’t even start until 1230pm. They randomly took people out of line and told them their bags were too big and made them pay 50 euro, even though their bags still went in the same hold and they were no bigger than anyone else’s when later compared. It was an international flight and multiple people didn’t even have to show their passports. Then on the plane we sat on the runway for about another hour and didn’t takeoff until 1:40pm. The take off was one of the worst I’ve ever experienced. The seats were basically lawn chairs glued to the ground and the aisles aren’t large enough for the crew so they were constantly bumping everyone in the aisle seats. The landing felt like the plane was going to flip over and crash and then on top of everything we were told that Ryanair didn’t have enough employees to take our luggage off of the plane."
Punti negativi: "Central Naples to Central London lasted 16 hours door to door! No proper explanation is given as to when to expect the flight to depart even roughly. People were kept standing up, waiting. Vouchers given for refreshments were valid in two places, one of them outside the airport! Somebody who couldn't use her voucher wanted to use it on the plane and it was not accepted."
Punti positivi: "Crew was friendly."
Punti negativi: "Delayed two hours, cramped seating, nickel and diming on anything possible ."
Punti positivi: "The price and the female staff were gorgeous."
Punti negativi: "Everything from start to finish at BCN."
Punti negativi: "Flight was cancelled , next flight 2 days later. Only online checking within 24-2hours else 55£ at the airport . Tried to checking online multiple times. Advance checkin online not free , checking at airport 55£ . In Less than 2 Hour before boarding online is not possible anymore. Ryanair counter cannot check you in and you will be sent forth and back to other counters"
Punti positivi: "Il volo, tranquillo."
Punti negativi: "30 minuti tra l'atterraggio e lo sbarco"
Punti positivi: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Punti negativi: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"